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VIFP Club - Carnival's Recognition Program
What is the VIFP Club®? The VIFP Club stands for the Very Important Fun Person Club, Carnival's guest recognition program. If you're a Past Guest, the program recognizes you for your continued loyalty to Carnival with increasing recognition and benefits as you cruise more and more. New to Carnival? The VIFP Club is a warm welcome to the Carnival experience and gives you access to VIFP members-only rates and promotions. What are the benefits for each VIFP level? Click here to view the benefits of each level. Benefits are subject to the provisions in the VIFP Club Terms and Conditions. All capitalized terms herein have the same meaning as those set forth in the VIFP Club Terms and Conditions. No substitution of Benefits may occur, except in the sole discretion of Carnival Cruise Line. Benefits are subject to change at any time without notice. What are the Terms and Conditions for the VIFP Club? To review the Terms and Conditions, click here . How do I see my VIFP points? To see the number of cruise days (points) you currently have on your VIFP profile, simply log into your profile, located at https://www.carnival.com/BookedGuest . Once logged in, click on 'Your Name' to load your VIFP profile and then click on 'My Cruises'. This will show your current VIFP level, how many points you have and how many points you need to reach the next level. If a cruise is cut short or extended for reasons outside the control of guests, how many points will guests earn since we are basing it on the actual number of days sailed? As a gesture of goodwill, we will never decrease the number of cruise days earned as a result of the shortening of a cruise. In cases where a ship returns at a later date than scheduled, we will increase the number of cruise days. (Extended sailings must have taken place, after the launch of the VIFP Program, 6/30/2012).
I activated my account but noticed that all of my cruises were not included. How long will it take for Carnival to adjust my level? Carnival wants to ensure than all eligible cruises are captured in guests' cruise history. It takes up to three business days after a sailing for the system to update a guest's cruise history. If you notice a discrepancy, log into your personal profile on www.carnival.com/VIFP and submit a request form. The request form can be found at the bottom of the 'Review My Cruise History' page in the 'Manage My Cruise History' tab. Please note, Carnival cannot process requests over the phone. Carnival will review each request on an individual basis. Please be patient, the process may take 2-3 weeks to complete. I was only a sail or two away from becoming Platinum in the previous recognition program. Is there anything I can do to reach the Platinum level? We understand the investments guests have made over the years, and we'd like to thank and acknowledge guests who were near advancement in the previous program. Any guest that sailed at least 10 times by December 31, 2013 was grandfathered into the Platinum level under the old program rules.
How will Carnival know my level when I sail? Guests will receive a color-coded Sail & Sign® card during each sailing which will identify their levels in the VIFP Club. It's recommended that all guests activate their VIFP Club membership at least eight weeks prior to their next sailing to ensure they're recognized as a member of their correct level.
Will benefits change over time? They might someday. Therefore, Carnival Cruise Line® reserves the right to change terms/benefits at any time. If a guest is sharing a cabin with another guest in a different level (e.g. a Platinum and a Gold), how will benefits apply to the stateroom? Benefits are meant to recognize individual members and are therefore not transferable to travel companions. Can a guest bring another guest to membership functions on board? Generally, benefits requiring an invitation are designated per member. Certain events invite eligible guests to bring one additional person as space permits. Details are provided on invitations for each of the functions. Will guests automatically receive recognition/benefits? VIFP Club members will automatically move from one level to the next level based on their VIFP Points and will receive the benefits of their level on each sailing. Guests graduating into a new level during a cruise will receive the benefits of the new level they are graduating into from the beginning of the cruise (e.g. those graduating to Gold on the 3rd day of a 5-day cruise will receive Gold benefits for the entire duration of their cruise). Please note that ‘debarkation day’ is not considered a ‘cruise day’, therefore, points are not earned for that day.
While guests are automatically eligible for their benefits, some Diamond level benefits must be requested at the time of booking (e.g. one-time benefits). Please remember to always provide your VIFP number at time of booking. How long do I have to activate my membership? Guests may activate their membership at any time, but we do encourage everyone to do it as soon as they can. As of June 30, 2013, we are no longer able to make adjustments to cruise history. Do VIFP Club members earn points when cruising with sister lines? Benefits of the VIFP Club are unique to Carnival Cruise Line cruises. VIFP Points may be earned only when sailing on Carnival Cruise Line. Cruises taken on Carnival Corporation's other own cruise lines will not earn VIFP Points and VIFP Club benefits will not be offered. Which Carnival Cruise Line cruises count towards my VIFP Points? VIFP Points will be earned for all qualifying Carnival Cruise Line cruises, starting with Carnival's first sailing on March 9, 1972. (Non-qualifying cruises include charter cruises, non-revenue cruises, etc.) How much does it cost to become a VIFP Club member? There are no fees to join the VIFP Club, and membership never expires. Does each cruiser in a guest's family/party/stateroom earn points and receive Club benefits? Yes, each member of the VIFP Club earns VIFP Points and will receive the benefits of their VIFP Club level. However, some benefits are age-restricted. Should everyone activate/join (all members of guest's family or party)? All guests who have cruised with Carnival will be automatically enrolled. Still, each guest should individually activate their account to ensure data accuracy. For guests who haven't sailed with Carnival yet, we recommend at least one adult within each family or party join the VIFP Club to see if you can take advantage of members-only offers or promotions that are offered from time-to-time. How do guests enroll? If guests have cruised with Carnival before, they're automatically enrolled. They simply activate their account at www.carnival.com/VIFP . Guests who have never sailed with Carnival can join prior to cruising at www.carnival.com/VIFP . Or, if they don't enroll prior to their cruise, they'll be automatically enrolled upon completion of the voyage. They simply activate their account at www.carnival.com/VIFP . How does the VIFP Club work? Members of the VIFP Club earn one VIFP Point for every day they've been at sea (aka cruise day), so 1 VIFP Point = 1 Cruise Day. There are five levels in the VIFP Club:
- Blue: Cruise Rookies
- Red: 2-24 VIFP Points
- Gold: 25-74 VIFP Points
- Platinum: 75-199 VIFP Points
- Diamond: 200+ VIFP Points
What is the difference between Past Guest and the VIFP Club membership? Past Guest fares will continue. However, membership in the VIFP Club provides for additional valuable benefits.
I have already sailed with Carnival before and previously received a color-coded Sail and Sign card. Will I be grandfathered into that group in the VIFP Club? Guests who sailed with Carnival on more than 10 cruises by December 31, 2013 were automatically included in the Platinum level of the VIFP Club. Additionally, some guests who previously received Platinum cards advanced to the VIFP Club's Diamond level. All guests who sailed with Carnival fewer than 10 times were placed in the level that corresponds with their VIFP Points (i.e., cruise days). Guests with fewer than 25 VIFP Points were placed in the new Red level. Those who have earned 25-74 VIFP Points were placed in the Gold level.
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