Elevate your travel service with sherpaº
Embeddable Elements
White-Label WebApp
Why the world’s leading travel brands partner with us
“Our customers were frustrated by hard-to-understand immigration and consulate websites. With sherpa°, we are now able to offer our customers a seamless and hassle-free travel experience all on one platform: our website.” Matthias Knobloch , Condor, International Marketing Manager B2C
“we've had excellent feedback from our travellers as we're able to provide a single touchpoint for all visa requirements across all destinations, and use sherpa as a trusted partner to facilitate visa purchases. sherpa has given our customers peace of mind , addressing anxiety often associated with travel, further reduced inbound calls to our support staff, and prevented customer service issues on the ground.” craig nagy, g adventures, technology director, customer systems, frequently asked questions, what languages do you support.
Our products are available in 25 languages including Spanish, German, and Simplified Chinese. The products also accommodate locales, including French Canadian and Brazilian Portuguese.
Do you support paper visas?
To complement our best-in-class tools for processing eVisas and eTAs, we’re also developing a comprehensive solution to make buying paper visas (sometimes called “physical,” “regular,” “embassy” or “sticker” visas) as easy and seamless as possible.
What data encryption protections do you employ?
Data access is tightly controlled and server-side encrypted at rest under the 256-bit Advanced Encryption Standard. Each encryption key is encrypted with a regularly rotated set of master keys. Data is transmitted over SSL with TLS 1.3
Do you have a data retention policy?
Personally identifiable information (PII) is only stored as required. Customers may request access to their data or ask to have it deleted. All associated data is removed from the system and is irreversible.
Who has internal access to customer data?
Access to PII is restricted by an explicit need-to-know basis, utilizes least privilege and is limited to those who need to perform their job duties. An example of this is our Operations and Support Team.
What is your system uptime?
Our backend infrastructure is hosted on Google Cloud Platform (GCP) and is fully monitored to detect any downtime. Our service has a 99% or higher uptime. SLAs are available upon request.
How do I get access to Sherpa’s API?
Request access to the API here.
Where can I read more documentation?
See our developer hub here.
Do you have a changelog?
See our changelog here.
Customer Lifecycle
From planning to booking and day of travel, be relevant at every stage of the customer lifecycle.
Trip planning
Reduce planning anxiety by delivering personalized travel requirements to customers based on their nationality and destination. Keep travellers in the booking flow and help improve your conversion rate.
Trip booking
Offer eligible customers a seamless way to purchase eVisas, eTAs and ESTAs directly in the booking flow in a single step. Open a new eVisa ancillary revenue stream and improve the customer journey.
Avoid trip disruptions by ensuring your customer is prepared for day of travel. Enable more online check-in opportunities for customers requiring eVisas and ensure there are no surprises during gate checks.
Enhance your experience
Open a new ancillary revenue stream., you choose how you will work with us., get up and running quickly with embeddable widgets, intuitive apis, or our white-label solution..
Using a single API call, retrieve visa, passport and transit requirements, country restrictions and vaccination advisories. Fully integrated mobile and desktop experience.
Embeddable Widget
Display visa and documentation requirements on your website or customer management platform. Perfect for pilot projects.
White-Label Website
Offer your travellers all the information available in the Requirements API as a white-label website. Ideal for teams with limited development resources.
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Sherpa - Move Freely is a webpage that helps you find out the latest travel restrictions and requirements for any destination in the world. You can enter your nationality and travel plans, and get personalized information on visas, health declarations, quarantine measures, and more. Sherpa - Move Freely is your one-stop source for hassle-free travel during the COVID-19 pandemic and beyond.
Do you want to travel the world without worrying about the complex and changing travel restrictions and requirements? Sherpa - Move Freely is the ultimate tool to help you plan your trip and apply for the necessary documents online. Whether you need a visa, a health declaration, a COVID-19 test, or a quarantine exemption, Sherpa - Move Freely will guide you through the process and make ...
Sherpa° helps you move freely with personalized information on entry requirements, eVisas, eTAs and ESTAs. Partner with us to offer your customers a seamless and secure travel experience and earn ancillary revenue.
Visa and Travel Requirements for every destination - joinsherpa
Sherpa - Map is a tool that allows you to explore the latest travel restrictions and requirements for any destination. You can search by country, region, airline or airport and see the current status of entry bans, quarantine rules, testing protocols and more. Sherpa - Map is powered by the Sherpa - Visa and Travel Rules API, which provides reliable and up-to-date information for travellers ...
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Introduction. Restrictions are used to describe policies imposed by a country, region, airline or airport that prevent certain people from travelling. For example There is a temporary ban of entry to all non-EU/EEA citizens.
Sherpa - Move Freely is a website that helps you plan your travel with ease. You can check the latest travel restrictions and requirements for any destination, apply for eVisas and other documents, and get updates on COVID-19 and vaccine certificates. Sherpa is trusted by the world's largest travel providers and millions of travellers.
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Domestic travel on our WebApp at apply.joinsherpa.com. Now, travellers can search for travel restrictions by entering airports or regions (provinces/states) into the search bar. From our data, we see 17% of all searches done via airport codes, while only 3% use regions or states. Travellers can also search for travel restrictions between ...
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Delivering personalized travel requirements in an intuitive and easy to understand format helps build trust and customer satisfaction. Research says that 80% of customers are likelier to choose brands that offer personalized content. So, build your brand and customer loyalty through personalization and the power of "me". Reason #9. One ...
White-Label WebApp. Offer your travellers all the information available in the Requirements API and earn commission on eVisa sales on the white-label WebApp that is managed and deployed by sherpa°. Co-branded with your logo. Show international travel restrictions for over 180 countries. Show domestic travel restrictions for the USA, UK, Canada ...