cebu pacific check travel fund

CEBU PACIFIC: How to Convert Your Ticket to a TRAVEL FUND

When your Cebu Pacific flight is canceled or rescheduled, the airline provides options on what to to with your booking. You can rebook , request a refund , or convert your ticket to a travel fund .

WHAT'S COVERED IN THIS GUIDE?

What is a travel fund?

In the context of Cebu Pacific, a travel fund a virtual wallet where you can transfer the cost of your ticket, which can then be used to pay for your future bookings. The amount to be transferred excludes insurance add-ons and other service fees, if any.

For example, let’s say that my Manila-Cebu flight was canceled. Instead of rebooking it or asking for a refund, I can have that amount be stored in my Travel Fund. In a way, it’s like I have credits that Cebu Pacific is keeping for me. Now, in the future, when I decide to book another flight with them, I could use it to pay for that new booking.

You can keep that amount for 90 days (in some cases, 180 days), which starts on the day of conversion. If you fail to use it within that period, it will expire. You can also use it only for the original passenger.

But unlike refunds which usually take weeks (or even months) to complete, you can use a travel fund quickly and easily. If I convert my ticket to a travel fund today and I choose to book another flight tomorrow, I can already use the credited amount. If you can’t wait for a refund, this is a good option, provided that you are certain you will be using it within the next 90 days.

How to transfer your ticket to a Travel Fund

• Visit the Cebu Pacific website: www.cebupacificair.com . Click on MANAGE BOOKING.
• Supply the information needed to access your booking: Booking Reference Number and Surname of the passenger. If you have a GetGo membership, log in to your account.
• On the dashboard, find your flight. Click the MANAGE button next to it.

• On the next page, you will find icons. If your flight has been canceled by Cebu Pacific, you will find a TRAVEL FUND option. If your flight isn’t canceled, choose CANCEL FLIGHT and follow the next steps.
• Enter the information asked on the next page.
• Confirm transfer to Travel Fund.

When it’s done, you should receive an email from Cebu Pacific stating that the price of the ticket has been converted into Travel Fund credits.

Here’s a quick infographic summing up the process:

Frequently Asked Questions

Who can avail of travel fund.

Generally, if the airline cancels or reschedules your flight with 1-hour difference, you are entitled to a rebooking, refund, or travel fund. Note that there should be at least a 1-hour difference from the original schedule.

If you voluntarily cancels your flight, you may be entitled to these options depending on your fare type. Most promo fares are not covered. Other cases like death or serious illness or injury of the passenger can also be a reason for a refund or conversion to travel fund. You will need to submit a valid certificate and other necessary documents.

My flight has been rescheduled, can I avail of the Travel Fund option?

Only when there is a 1-hour difference between the original schedule and the new schedule. Otherwise, you are not entitled to a travel fund, refund, or rebooking.

Will the travel tax be included in the conversion to Travel Fund too?

The travel tax will not be included in the converted amount at first, but it will be added within 15 days after completing your booking conversion to Travel Fund.

Travel taxes are processed separately and entail coordination with other agencies, but it will be added eventually.

How to use Travel Fund to book another flight?

When you decide to use Travel Fund credits to purchase another ticket, simply book a flight on the website or app as you normally would. The difference is: on the PAYMENT page, when asked how you want to pay, choose the TRAVEL FUND option.

If I had my ticket converted to Travel Fund, could I change my mind and ask for a refund?

NO. If your flight is canceled or rescheduled (with 1 hour difference), make sure you weigh your options carefully before making a decision. Once it’s done, it is final and irreversible.

If the validity of the Travel Fund expires, will I still be able to use it?

NO, not anymore.

You will receive an email reminder 45 days before the travel fund expires. Remember, the travel fund’s validity is 90-180 days (depending on the case) from the day of conversion.

Is there a fee for converting a ticket to Travel Fund?

If it’s the airline that canceled or rescheduled your flight, it’s FREE OF CHARGE.

But if it’s you who canceled, the airline may charge a processing fee.

Can I use the Travel Fund for another person?

NO. It is non-transferable. It may be used for the same person on record.

There are multiple passengers in our booking. Are all of us entitled to use Travel Fund?

Here’s what Cebu Pacific’s Terms has to say about that:

“Multiple passengers named in one Itinerary Receipt will have the option to create a single fund that may be redeemed by anyone in the record or to split the fund to allow each passenger on record to get his share. Except for this instance, the airline will follow a one booking-one Travel Fund policy. A single Travel Fund cannot be created out of multiple bookings, as the Travel Fund is associated with the passenger’s booking reference and not with his name.”

2020 • 3 • 15

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good evening po. naprocess napo yung cancellation ko ng flight. san po banda makikita yung travel fund?

what if I use the Travel Fund from my cancelled flight and I decided to use it on a specified date and yet I got cheaper fare on my next booking, can I add additional person to avail the fund? If in case it will be allowed and I lack fund for my additional passenger what will be my payment option? Thanks.

Good morning san ko po makikita yung ticket kung nailagay ko sa travel refund?

Hi! I just want to ask about travel fund being used by the one on record, is this pertaining to the name on the tickets that was cancelled or are you talking about the name on the account used to book the flight ?

Hello. I read in a post that one cannot use his/her travel fund during a seat sale or for promo fare. Travel fund can only be used for regular fare. Is this true?

Can I use it directly if I desired to book right after processing the travel fund? I mean I tranferred it already to Travel Fund and appeared alrady in my account.

How do i know if i already successfuly converted my booking into travelfund?how long will it takes to get an confirmation.

Good morning .where can i see the options for travel fund?.only rebooking and rerouting appears.my original flight was on april 2,2020 manila – dumaguete and april 18 dumaguete-manila .pls help thank you

Good morning po. saan po makikita ang total amount ng nasa travel fund ko at reference number nito?

Maraming salamat

Hi icoconvert ko sana yung 32,093 php to travel fund pero nung mag cacancel na po ako. 17,000 nalang. Bakit po kaya ganon? Wala naman ako matawagan sa cebpac :(

Hi po good morning po paano kopo mare book ang ticket namin kasama ko po mga anak k at bawal ang bata.april 1 pa po ticket nmin

Sayang Yung 13K na binayad ng Asawa ko sa one way ticket going to Dubai. Di alam Kung marerefund pa haisssst

I converted to travel fund got email saying all OK – but nothing in my fund ??? Is it instant or does it take some time to get the amount into the travel fund please

how to transfer my booking if we used another email add?

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Cebu Pacific Promo Alerts

Common Questions About the Cebu Pacific Travel Fund

Discover the purpose, benefits, and utilization of the Cebu Pacific Travel Fund, designed for those seeking affordable traveling options.

The Cebu Pacific Travel Fund is a flexible feature that consolidates previously used or unused tickets, allowing travelers to store the value of these tickets for later use. It is designed to assist customers who wish to cancel or postpone their traveling plans. Instead of asking for a refund or losing their money, travelers can now save the amount in this travel fund for future use.

Table of Contents

What is the cebu pacific travel fund.

The Cebu Pacific Travel Fund is a virtual wallet that allows you to store the value of your existing booking. It is stored in your MyCebuPacific account and does not expire. The Travel Fund can be used to book flights for anyone, providing flexibility and convenience.

The value included in the Travel Fund consists of fares, taxes, all unused add-ons, admin fees, and handling fees. However, flight fees are excluded from the Travel Fund. It is offered for canceled flights or flights with schedule changes of more than sixty (60) minutes. Additionally, guests who purchased CEB Flexi during their initial booking can also opt for Travel Fund for voluntary change or cancellation purposes.

Converting your booking to Cebu PacificTravel Fund offers several benefits. Firstly, the Travel Fund stored in your MyCebuPacific account does not expire and can be used to book flights for anyone. This allows for faster payment and booking, as you have a ready fund available whenever you are ready to travel again. You can also use your Travel Fund to pay for airport fees such as excess baggage or gate baggage . Furthermore, the Travel Fund can be used to pay for the bookings of your family members or friends.

The validity of the Cebu Pacific Travel Fund starts on August 1, 2023. All valid Travel Funds in MyCebuPacific accounts on this date will no longer expire. If you have an existing Travel Fund in your MyCebuPacific account, its validity will not be affected. It will still be considered non-expiry as long as it is still valid by August 1, 2023.

To check if your booking has been stored in a Travel Fund, you can refer to the itinerary sent to the email registered during booking. The itinerary will contain the booking reference, which can be used to view the Travel Fund balance. You can retrieve your booking by entering the booking reference number and the last name of any of the passengers on the Manage Booking portal. From there, you can click on the “My Travel Fund” tab to view your balance. Additionally, the Travel Fund balance will be sent to the registered email address within forty-eight (48) hours after successfully converting your booking to Travel Fund.

If your Cebu Pacific Travel Fund is stored in the booking reference number, you can check the balance by retrieving your booking on the Manage Booking portal. If your Travel Fund is stored in your MyCebuPacific account , you can log in to your account on the website or Cebu Pacific Mobile App and click on the “My Travel Fund” tab to view your balance. It is important to note that the expiration date indicated is for the Travel Fund that will expire first, so make sure to use your Travel Fund before it expires.

If you have an existing Travel Fund that is not in your MyCebuPacific account, you can transfer it by adding the Travel Fund stored in the booking reference to your account. This can be done if the email address or name of any of the passengers in the booking matches that of the MyCebuPacific account details. Instructions for transferring the Travel Fund can be found in a step-by-step guide provided.

Creating a MyCebuPacific account is recommended as it allows you to enjoy additional benefits such as using the Manage Booking feature to make changes to your flights or purchase add-ons, receiving notifications for promos and seat sales, and setting preferences for easier booking. If you have a Travel Fund, transferring it to your MyCebuPacific account will enable you to use it to book flights or purchase add-ons for anyone.

To check your Cebu Pacific Travel Fund balance, you can log in to your MyCebuPacific account and click on the “My Travel Fund” tab. If you converted your booking to Travel Fund while not logged in, you can retrieve your booking on the Manage Booking portal and click on the “My Travel Fund” tab. The Travel Fund balance will also be sent to the booking’s registered email address within forty-eight (48) hours after conversion.

If your Travel Fund is smaller than expected, it may be because flight fees such as hold fees or cancel fees are excluded from the Travel Fund. If the Travel Fund amount you are looking for is not in your MyCebuPacific account, it may have been stored in your old booking reference number. Instructions for using or redeeming the Travel Fund without logging in to your account can be found.

The Cebu Pacific Travel Fund balance can be viewed on the dashboard of your MyCebuPacific account. Clicking the question mark beside it will show the earliest expiration date. To know the expiration date per transaction, you can click on “My Travel Fund”.

The Travel Fund can be used to book flights to any destination, including domestic and international destinations, as well as promo flights. You are allowed to book more than one flight to use up your Travel Fund within its validity period. If your booking has multiple passengers, you can split the Travel Fund among the passengers in a single booking. This can be done by selecting “Cancel Flight” online and splitting the amount equally among the passengers before converting it to Travel Fund.

Refunding the Cebu Pacific Travel Fund is not allowed, except in the case of the owner of the Travel Fund being deceased. In such scenarios, you can contact Cebu Pacific through their agent-assisted channels and prepare the necessary documents.

The transaction history of your Travel Fund can be viewed on the “My Travel Fund” page. It consists of three main sections: Travel Fund Summary, Transaction Details, and Credit Details. The Travel Fund Summary provides your account number, total Travel Fund balance, and expired Travel Fund value. The Transaction Details section shows the history of all transactions when you converted your booking to Travel Fund, including credits and debits. The Credit Details section lists all bookings converted to Travel Fund.

After creating the Travel Fund, it will appear in your account within 24 hours. If you do not see it, you can get in touch with Cebu Pacific for assistance.

Have other questions regarding Cebu Pacific? Check out other Cebu Pacific FAQs .

Cebu Pacific Travel Fund Frequently Asked Questions (FAQs)

What is the cebu pacific travel fund and how can it be used.

The Cebu Pacific Travel Fund refers to a virtual wallet where the value of your existing bookings is stored within your MyCebuPacific account. This stored value includes fares, taxes, all unused add-ons, admin fees, and handling fees, but excludes flight fees. You can use this fund to book flights for anyone, offering you flexibility and convenience. It can also be used for faster payment and booking of future flights, paying for airport fees such as excess baggage or gate baggage, and paying for the bookings of your family members or friends.

How can I check if my booking has been stored in a Travel Fund and how can I view the Travel Fund balance?

You can check if your booking has been stored in a Travel Fund by referring to the itinerary sent to the email registered during booking. This itinerary contains the booking reference, which can be used to view the Travel Fund balance. To view your balance, simply enter the booking reference number and the last name of any of the passengers on the Manage Booking portal, then click on the “My Travel Fund” Tab.

How can I transfer my existing Cebu Pacific Travel Fund that is not in my MyCebuPacific account?

You can transfer an existing Travel Fund by adding the Travel Fund stored in the booking reference to your MyCebuPacific account. This can only be done if the email address or the name of any of the passengers in the booking matches that of the MyCebuPacific account details. A step-by-step guide is provided in your MyCebuPacific account for instructions on the transfer.

What benefits will I enjoy by creating a MyCebuPacific account?

Creating a MyCebuPacific account is recommended as it yields several advantages such as the ability to use the Manage Booking feature to make certain changes to your flights or purchase add-ons, receive notifications for promos and seat sales, set preferences for easier booking, and the ability to use your transferred Travel Fund to book flights or purchase add-ons for anyone.

Can I use my Cebu Pacific Travel Fund to book flights to any destination?

Yes, your Travel Fund can be used to book flights to any destination, including both domestic and international flights as well as promo flights. The Travel Fund also allows you to book more than one flight within its validity period. Plus, if your booking includes multiple passengers, the Travel Fund can be split among the passengers in a single booking.

Can I refund my Cebu Pacific Travel Fund?

Unfortunately, refunding the Travel Fund is not typically allowed. The only exception is in the case of the owner of the Travel Fund being deceased. In such scenarios, you can contact Cebu Pacific through their agent-assisted channels and prepare the necessary documents for the refund process.

How can I view the transaction history of my Cebu Pacific Travel Fund?

To view the transaction history of your Travel Fund, go to the “My Travel Fund” page in your MyCebuPacific account. Here, you’ll find three main sections: the Travel Fund Summary, Transaction Details, and Credit Details. The Travel Fund Summary provides your account number, the total Travel Fund balance, and the expired Travel Fund value. The Transaction Details section shows the history of all transactions when you converted your booking to Travel Fund, including credits and debits, while the Credit Details section lists all bookings converted into Travel Fund.

What happens to my Travel Fund if it’s smaller than expected?

If your Cebu Pacific Travel Fund balance appears smaller than expected, it could be due to certain fees such as hold fees or cancel fees not being included in the Travel Fund. If the Travel Fund amount you’re expecting isn’t in your MyCebuPacific account, it could be stored in your old booking reference number. Instructions for using or redeeming the Travel Fund without logging in to your account can be found in your MyCebuPacific account.

How can I see the expiration date for my Cebu Pacific Travel Fund?

You can see the expiration date for your Travel Fund on the dashboard of your MyCebuPacific account. By clicking on the question mark next to the Travel Fund balance, the earliest expiration date will be shown. If you wish to know the expiration date per transaction, simply click on “My Travel Fund” on your account.

How can I split the Cebu Pacific Travel Fund among passengers in a single booking?

If you made a booking for multiple passengers and you want to split the Travel Fund among them, you can accomplish this by selecting “Cancel Flight” online and splitting the amount equally among the passengers before converting it to a Travel Fund.

What happens after I create my Travel Fund?

After creating the Travel Fund, it should appear in your MyCebuPacific account within 24 hours. If the Travel Fund isn’t visible by the given timeframe, you may need to contact Cebu Pacific for assistance.

How does the non-expiry benefit work for the Cebu Pacific Travel Fund?

The Travel Fund in your MyCebuPacific account does not expire, providing you with a ready fund for travel whenever you are ready. Starting August 1, 2023, all valid Travel Funds in a MyCebuPacific account will be considered non-expiry. So, if you have an existing Travel Fund in your MyCebuPacific account on this date, its validity will not be affected and it will still be considered a non-expiry fund.

What are the benefits of converting my booking into a Cebu Pacific Travel Fund?

Converting your booking into a Travel Fund provides numerous benefits. Firstly, it allows for faster bookings and payments as the money is readily available. Secondly, it allows the versatility to use your Travel Fund to book flights for anyone and to pay for airport fees such as excess baggage or gate baggage.

I have a travel fund that’s not in my MyCebuPacific account. How can I transfer it?

To transfer your existing Travel Fund. that is not in your MyCebuPacific account. You can add the Travel Fund stored in the booking reference to your account. Ensure the email address or name of any of the passengers in the booking matches that of the MyCebuPacific account details, and then follow the step-by-step guide provided for the transfer.

How does the Travel Fund handle voluntary changes or cancellations?

If guests have purchased CEB Flexi during their initial booking, they have the option to convert their booking to a Travel Fund for any voluntary change or cancellation they wish to make. This enables travelers to make flexible changes without any financial losses.

How can my Travel Fund be used for family members or friends?

The Travel Fund offers flexibility in allowing funds to be used not only for your bookings but also for the bookings of your family members and friends. This versatility offers convenience and can facilitate planning group trips or help you assist others in their travel needs.

Where can I find my Travel Fund balance?

Your Travel Fund balance can be found by logging into your MyCebuPacific account and clicking on the “My Travel Fund” tab. Alternatively, if you’ve converted your booking to a Travel Fund while not logged in, you can retrieve your booking on the Manage Booking portal and click on the “My Travel Fund” tab. Additionally, your Travel Fund balance will be sent to the registered email address used for booking within 48 hours after conversion.

How do I transfer a Travel Fund stored in a booking reference number to my MyCebuPacific account?

If your Travel Fund is stored in the booking reference number and not in your MyCebuPacific account, it can be transferred by adding the Travel Fund to your account. The transfer is possible if the email address or name of any of the passengers in the booking matches the details in the MyCebuPacific account. Step-by-step instructions for transferring Travel Funds are provided in the account.

Can I view the expiration date per transaction of my Travel Fund?

Yes, the expiration date per transaction can be viewed by clicking on “My Travel Fund.” However, it’s vital to remember that the expiration date shown on your MyCebuPacific account’s dashboard is for the first Travel Fund that will expire, as the expiration date for each fund may vary.

Can I use my Travel Fund for promo flights?

Yes, your Travel Fund can be utilized for promo flights as well as flights to domestic and international destinations. It’s a flexible solution that allows you to make the best travel decisions to suit your schedule and budget.

To sum up, the Cebu Pacific Travel Fund adds another feather to the cap of this forward-looking airline’s customer-centric initiatives. It serves as an assurance and a budgeting tool for travelers, promising a safeguarded, flexible, and financially efficient travel experience. It is a clear reflection of the company’s commitment to adapt to changing customer needs and to provide practical and innovative solutions to ever-evolving travel conundrums. For budget travelers looking to maximize their options while securing their financial commitments, the Cebu Pacific Travel Fund is indeed a notable consideration.

For more information, booking, and information, head to  Cebu Pacific Air Official Website  or call the reservation hotlines (02) 8702 0888 or (032) 230-8888.

Check Out Other Cebu Pacific FAQs

What Is The Cebu Pacific Baggage Allowance For its Flights?

Can I Book Cebu Pacific One-Way Tickets?

What Are the Cebu Pacific Payment Options for Bookings?

A Step-by-Step Guide on How to Pay Cebu Pacific via GCash

How To Cancel Cebu Pacific Flight – Understanding the Process

What is the Go Rewards Cebu Pacific Loyalty Program?

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How to Book Flights Using Cebu Pacific’s Travel Fund

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Book for AnyJuan with Cebu Pacific’s Travel Fund

Cebu Pacific (PSE: CEB), the Philippines’ leading carrier, invites everyJuan to travel and create lasting memories with their loved ones by booking flights for them, using CEB’s Travel Fund.

CEB encourages its customers to use their Travel Fund in booking flights for their friends and family during its Bigating Promo-versary Seat Sale. CEB customers can book flights to select domestic and international destinations for as low as PHP 199 one-way base fare excluding fees and surcharges until March 31, 2024, with a travel period from April 1 to September 30, 2024.

Customers only need to log in to their MyCebuPacific account and book a flight for their friends and family. They can then select Travel Fund as the mode of payment to confirm their booking.

To book flights using Cebu Pacific’s Travel Fund, follow these steps:

• Access the Cebu Pacific Website: Visit the official Cebu Pacific website at [ www.cebupacificair.com ].
• Log in to Your Account: Sign in using your credentials. If you don’t have an account, you must create one.
• Check Your Travel Fund Balance: Once logged in, navigate to the “Manage Booking” section to check your Travel Fund balance.
• Select Your Flight: Enter your origin, destination, travel dates, and number of passengers to select your desired flight.
• Payment Method: When you reach the payment page, look for the option to use your Travel Fund as a form of payment.
• Apply Travel Fund: When prompted, enter the necessary details of your Travel Fund and apply it to the total amount due for your booking.
• Complete Your Booking: Once the Travel Fund has been successfully applied, complete the booking process by following the on-screen instructions.
• Confirmation**: You should receive a confirmation email with booking details, including the deduction made from your Travel Fund.

Following these steps, you can easily book flights using Cebu Pacific’s Travel Fund and enjoy savings on travel expenses.

With CEB’s non-expiring Travel Fund, customers can take their families on a thrilling safari adventure in Cebu or a fun-filled trip to some of the world-renowned theme parks in Hong Kong. Customers can also fly with their friends to snorkel in the clear waters of Dumaguete or indulge in the delectable cuisine of Taipei.

“Cebu Pacific has always strived to make air travel more convenient and accessible by offering our passengers more flight flexibility. With CEB’s Travel Fund, everyJuan will now have more opportunities to explore the most beautiful destinations in the Philippines and abroad with the people they hold close to their hearts,” said Candice Iyog, CEB Chief Marketing and Customer Experience Officer.

With the summer season just around the corner, customers have more reason to use their CEB Travel Fund to book flights for their friends and family during the Cebu Pacific seat sale .

In addition to CEB Travel Fund, CEB offers multiple payment options, including payment centers, credit or debit cards, and e-wallets.

CEB flies to 35 domestic and 24 international destinations across Asia, Australia, and the Middle East.

Make the travel aspirations of your friends and family finally take flight. Book their seats now at bit.ly/CebuPacificSale .

Want more updates about other Philippine tourist spots? Like, Follow, and Subscribe to OutofTownBlog.com  on  Facebook ,  Twitter ,  Instagram , and Pinterest , and Team out Of Town  on YouTube  for more Tourist Spots in the Philippines.

• Cebu Pacific opens up Travel Fund use for family and friends
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Written by Melo Villareal

Melo Villareal is the Online Publisher of Outoftownblog.com. He is an Accountant by profession who left the corporate world at the age of 23 to explore his beautiful country and the rest of the world. Today, Melo works as a part-time Social Media Manager for local and international clients. His full-time work focuses on discovering interesting culture, explore different cuisines and take memorable photos from local and international destinations he's visiting.

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Top 25 Things to Know about Cebu Pacific Travel Fund

Cebu Pacific Travel Fund is a virtual wallet that may be used to store the value of an existing reservation. Each booking converted to Cebu Pacific Travel Fund is good for six months from the conversion date. It can be utilized as payment for a new trip or add-ons in the future and is valid for six (6) months from conversion.

The Cebu Pacific Travel Fund was created to make traveling more accessible and convenient for all. Among the many fees included in your booking, converting to Travel Fund includes fares, taxes, all unused add-ons, admin fees, and handling fees but excludes flight fees (i.e., hold fee, cancel fee, etc.). This makes it an ideal way to budget for your trip without worrying about these additional fees.

Here are the top 25 things you should know about Cebu Pacific Travel Fund:

1. Cebu Pacific Travel Fund is a virtual wallet that stores the value of your existing booking

Cebu Pacific Travel Fund is a virtual wallet used to store the value of one’s existing booking. Each booking converted to Travel Fund is valid for six (6) months from the conversion date. It can be used as a form of payment for a new booking or add-ons in the future.

During checkout, you can use your Cebu Pacific Travel Fund to pay for a new booking or add-ons by selecting Travel Fund as your payment method. The value of your travel fund will be applied to your total purchase price. If you have enough fund balance, you can even use it to pay for the entire purchase.

Among the many fees included in your booking, converting to Travel Fund includes fares, taxes, all unused add-ons, admin fees, and handling fees but excludes flight fees (i.e., hold fee, cancel fee, etc.).

2. Cebu Pacific Travel Fund is valid for six months from the conversion date

Starting April 6, 2022, all newly established or transferred Travel Funds will have a six-month validity.

Each time you convert a booking to Cebu Pacific Travel Fund, the value will be valid for six months. You can use it to pay for a new booking or add-ons in the next six months. The fund includes your fares, taxes, unused add-ons, admin fees, and handling fees, not flight fees.

The validity of the Travel Fund begins on the date you convert your existing booking to Travel Fund. Keep in mind that you don’t have to travel during the validity period of the Travel Fund.

Instead, before it expires, the fund must be used. Our system may show you a travel date as far away as one (1) year after your booking.

Cebu Pacific will send you an email 45 days before the expiration date of your Travel Fund to remind you. Alternatively, you will see the expiry date under My Travel Fund on your MyCebuPacific account.

3. Cebu Pacific Travel Fund is offered for canceled flights or flights with schedule changes of more than sixty (60) minutes

This means that Cebu Pacific offers a travel fund to passengers who have had to cancel their flights or those whose flights have been changed by more than 60 minutes. This travel fund can be used as a form of payment for a new booking or add-ons in the future.

For added convenience, guests who booked flights with Cebu Pacific (CEB) Flexi may apply for a Travel Fund to cover the cost of a voluntary change or cancellation.

4. These are the benefits of converting my booking to Travel Fund

When you convert your booking to Cebu Pacific Travel Fund, you’re essentially creating a virtual wallet that you can use to store the value of your existing booking. This means that you can use your Travel Fund as a form of payment for a new booking or add-ons in the future.

And since Cebu Pacific Travel Fund is valid for six (6) months from the date of conversion, it gives you plenty of time to plan your next trip. This starts on the day you convert your existing flight to Travel Fund.

Remember, you don’t have to travel within six months. Instead, the fund must be depleted within the term of validity, which indicates that you need only book any flight during those six months. The travel date may be as far ahead as one year in our system when booking, which is usually when you make your reservations.

For example, if you decide to book your new flight by June 1, 2022, you can choose travel dates between June 1, 2022, and May 31, 2023.

No need to worry about forgetting expiry dates. Cebu Pacific will send you a reminder email 45 days before your Travel Fund expires so that you won’t miss it. Alternatively, the expiration date for your MyCebuPacific account will be shown under My Travel Fund.

5. Cebu Pacific Travel Fund is Non-Transferrable but can be used to book for somebody else.

Cebu Pacific Travel Fund allows users to purchase tickets for anybody, making it easy to give travel to family and friends.

Read here: Cebu Pacific Travel Fund Owners Can Now Book Flights for Family and Friends

Cebu Pacific Travel Fund cannot be transferred to another person. It can only be used to book for somebody else. The Cebu Pacific Travel Fund is tied to your existing booking and not the individual who owns it.

Here are three easy steps to using CEB Travel Fund to book for somebody else:

• The passenger registers for a MyCebuPacific account on the website or mobile app.
• Go to the “Bookings” page and select the reference number and last name from the Add Booking section to book a previous trip. When the name or email address of the previous trip matches those in your account, Travel Fund money will be stored right away.
• Purchase add-ons, like choice seats, and select Travel Fund to pay.

Here is an official Cebu Pacific video on how to create a MyCebuPacific account:

6. If you have an existing Travel Fund before April 6, 2022, its validity will not be affected.

The validity of your existing Travel Fund (established before April 6, 2022) will not be impacted. The six-month validity is only applicable to new Travel Funds or funds moved from the booking reference to the MyCebuPacific account.

The Cebu Pacific Travel Fund validity resets to six months validity when transferred from the booking reference to the MyCebuPacific account.

From April 6, 2022, travelers may transfer their Travel Fund to their MyCebuPacific member account from their booking reference. Those who do so will have their Travel Fund validity reset to six months from the date of the transfer.

Here are some scenarios to explain this policy:

• Juan’s Travel Fund is kept as Reservation Credit and will expire in May 2022. In April 2022, Juan opens a MyCebuPacific account and transfers his expiring Travel Fund there. His current expiration date has been extended to six months (October 2022). Thus his new expiration date is October 2022.
• On the other hand, Reservation Credit for Maria’s Travel Fund will expire in February 2024. She opened a MyCebuPacific account in April 2022, after which she transferred her expiring Travel Fund there. Her Travel Fund’s validity has been shortened to six months (October 2022). Thus its expiration date will now be October 2022 and not February 2023 anymore.

7. You can check your previous booking and see if it was stored in your travel fund.

When you book a flight with Cebu Pacific directly, we deliver the itinerary to the email address provided during booking. To check your Travel Fund balance, go to

• Go to https://bit.ly/MyCebuPacificMB
• Enter your Booking Reference Number and the Last Name of any of the passengers to retrieve your reservation.
• Click on the ‘My Travel Fund’ tab.

Additionally, the Travel Fund balance will also be sent to the booking’s registered email address within forty-eight (48) hours after you’ve successfully converted your booking to Travel Fund.

The Travel Fund balance will be sent to the booked email address within forty-eight (48) hours after successfully converting your reservation to Travel Fund.

You can check if your Cebu Pacific Travel Fund is stored in your booking reference or your MyCebuPacific account.

Suppose the Travel Fund is stored in each flight’s booking reference number you converted to the fund. In that case, you can verify it by going to our Manage Booking portal, entering the booking reference number and last name of any passengers in your reservation, and clicking My Travel Fund. To see your balance, click the “My Travel Fund” tab.

If your Travel Fund is in your MyCebuPacific account, log in to our website/app and click your profile icon in the top right corner. Go to the “My Travel Fund” tab to see your balance. The expiration date shown is for the first Travel Fund that will expire first. Make it a point to use the travel fund before it expires.

8. You can transfer your existing Travel Fund that is not found on your MyCebuPacific account.

If the email address or name of any of the passengers in a booking matches those of your MyCebuPacific account details, you may add the Travel Fund stored in the booking reference to your account.

9. It is best to transfer your existing Travel Fund to your MyCebuPacific account to avail of additional benefits.

You are not required to have a MyCebuPacific account to make a booking, but it’s highly beneficial if you do. If you don’t want to create one, don’t worry; even if you don’t have a MyCebuPacific account, you can still book flights through our website/app, although certain features will be restricted. Cebu Pacific highly recommends that you establish one so that you may take advantage of these benefits:

• Use Manage Booking to modify your flights or purchase add-ons.
• Receive notifications for special offers, seat sales, helpful tips, and news
• Set your preferences (such as payment options, guest information, and so on) to make booking flights more simple.

If you have Travel Fund, it will be automatically transferred to your MyCebuPacific account; use it to book flights or buy add-ons for anyone else.

10. To use your Travel Fund in managing your flight, it should be in your MyCebuPacific account.

If you cannot use your Travel Fund in managing your flight, it could be because your Travel Fund is not in your MyCebuPacific account.

Please transfer your Travel Fund to your MyCebuPacific account before using it as a payment in Cebu Pacific’s Manage Booking portal.

11. Transferring your Travel Fund from your original Booking Reference Number to your MyCebuPacific Account is Easy.

Follow these easy steps to add your existing Travel Fund (stored in your booking reference) to your account once you’ve created a MyCebuPacific account, or if you already have one:

• Step 1. Log in to your MyCebuPacific account.
• Step 2 . Go to “Bookings” and click on the “Add Booking” button. Enter the booking reference and last name of one of the guests in the booking.
• Step 3. Add the Travel Fund to your account by entering either the email address registered in the reservation or the full name of one of the travelers.

Important reminder: Make sure the email address on your booking is the same one linked to your MyCebuPacific account.

12. You can voluntarily convert CEB Flexi Add-On to a former booking to Cebu Pacific Travel Fund

If you purchased the CEB Flexi add-on at your initial booking, you might convert your reservation to a Travel Fund as a voluntary change or cancellation up to two hours before departure.

Here’s how:

• Login to your MyCebuPacific account at https://bit.ly/MyCebuPacificMB
• Search for the specific flight under ‘My Bookings.’
• Select the “Convert to Travel Fund” option
• Follow the on-screen instructions to convert your flight into a Travel Fund
• Once you’ve completed it successfully, your fund will be added to your account.

Note: If you can’t log in, go to Cebu Pacific and activate your account by creating a MyCebuPacific account using the GetGo email address you had before.

13. Canceled flights may be converted to a Travel Fund for 30 days after the disrupted flight.

Flights may be converted to a Travel Fund up to thirty (30) days after the initially scheduled flight has been canceled.

• Go to your MyCebuPacific account at https://bit.ly/CEBmanageflight
• Search for the specific flight under “My Bookings.”
• A Travel Fund option will appear. Follow the on-screen instructions to convert your ticket to a Travel Fund.
• Once you’ve completed the process successfully, your funds will be accessible in your account.

14. You have thirty (30) days to convert your canceled flights to your Travel Fund

Flights that are canceled within thirty days of their scheduled departure date are eligible to be turned into a Travel Fund. No changes can be made after this period, and the ticket is forfeited.

15. You can check your Cebu Pacific Travel fund in real-time, and it is easy

First of all, take note that your Travel Fund balance can either be stored in two ways:

• In your MyCebuPacific account
• In your original booking reference number

So make sure you are checking it in the right place.

If you converted your booking to a Travel Fund while logged in to your MyCebuPacific account, follow these steps:

• Log in to your MyCebuPacific account at https://bit.ly/MyCebuPacificMB
• Click the profile icon at the top right portion of the page
• Click ‘My Travel Fund’

If you converted your booking to Travel Fund, but you are not logged in to your MyCebuPacific account, follow these steps:

• Retrieve your booking by entering your Booking Reference Number and the Last Name of any of the passengers

No need to worry, though. Within forty-eight (48) hours of converting your booking to Travel Fund, the Travel Fund balance will likewise be emailed to the booking’s registered email address.

16. Don’t be surprised if you find your Travel Fund is less than what you expected

Fares, taxes, unused add-ons, administration fees, and handling fees are all included in the Travel Fund. However, flight fees (for example, hold fee, cancel fee, etc.) are not included.

If you’re looking for a specific amount of Travel Fund, but it isn’t in your MyCebuPacific account, it may have been stored in a booking reference number from your previous travel.

Please follow the instructions on using/redeeming Travel Fund without logging in to your MyCebuPacific account as mentioned above.

17. The Travel Fund balance is visible in the MyCebuPacific account dashboard.

When you go to your MyCebuPacific account, you’ll see the balance for your Travel Fund. This is the total amount, and clicking the question mark next to it will display the earliest expiration date. To find out when each transaction expires, click on “My Travel Fund.”

18. Redeeming Cebu Pacific Travel Fund is Easy

It’s simple to make use of your Travel Fund! When you book a flight, it’s an additional payment option.

If you switched your booking to Travel Funds while logged in to your MyCebuPacific account, follow these steps :

• Book your flight as usual
• When you reach the payment page, select Travel Fund as your form of payment

The fund is linked to your account if you converted your booking to Travel Fund while logged in to your MyCebuPacific account. As a result, you must be logged in when making a new flight reservation. The fund can be used to purchase a plane ticket or pay for add-ons for anybody, given that the owner of the Travel Fund (MyCebuPacific account holder) is creating the booking himself.

Note: Effective April 6, 2022, the owner of the Travel Fund or MyCebuPacific account holder does not have to be one of the passengers on the new booking. He may use his account balance to book a flight or purchase add-ons for anyone using the Travel Fund.

If you changed your travel booking to a Travel Fund while not logged in to your MyCebuPacific account, perform the following actions:

• Book your flight at Cebu Pacific . Make sure the passenger’s new name is entered the same manner as the original booking.
• Enter your Travel Fund’s booking reference number and click ‘Use Travel Fund.’
• Click ‘Pay Now’ to confirm your booking

The amount is linked to the passenger name/s in the original booking if you converted your reservation while not logged in. Given that at least one of the passengers on the old flight is also one of the travelers on the new trip, you may use the fund to book a flight for anybody.

19. You may use your Travel Fund to book any domestic or international trip, including promo flights.

Beginning April 6, 2022, Cebu Pacific Travel Fund owners may use their Travel Fund to pay for add-ons for anyone if they have stored their account balance in MyCebuPacific. Make sure to use your fund before it expires.

And yes, You may book more than one flight within the period of your Travel Fund’s validity.

20. For flight cancelations, you may split the Travel Fund among the passengers booked in the same booking.

You may divide the travel fund among the passengers booked in the same reservation. Just follow these simple steps:

A note indicating ‘For flight changes of individual guests, click here will appear after you select ‘Cancel Flight’ online. By doing so, the amount will be equally split among all passengers in the booking. Just make sure that the booking is split before converting it to Travel Fund so that the fund gets divided equally among the guests.

After you select ‘Cancel Flight’ online, a note indicating “For flight changes of individual guests, click here” will appear.

The amount will be equally split among all passengers in the booking.

Just make sure that the reservation is split before you convert it to Travel Fund so that each passenger receives an equal share of the fund.

21. In certain conditions, Cebu Pacific Travel Fund can be converted to a refund.

If all of the following criteria are satisfied, a refund may be requested for the Travel Fund:

Your Cebu Pacific flight was canceled by the airline itself, and you were booked for travel between March 15, 2020, and July 31, 2020.

After your flight was canceled, you converted your booking to Travel Fund.

Suppose your Travel Fund is unused after one (1) year. A partially redeemed Travel Fund is considered used.

If you’re eligible for the Travel Fund refund, please contact Cebu Pacific through any of its agent-assisted channels .

22. Cebu Pacific Travel Fund validity is not extensible.

You can’t extend the validity of the Travel Fund or convert it into cash or goods of equivalent value. Remember, you only need to use your Travel Fund to book a flight before it expires for a travel period that goes until 2023.

Avail of CEB Flexi before booking a flight so that you may exchange them for Travel Fund up to two (2) hours before your trip.

23. If you cannot find your Travel Fund in your MyCebuPacific account, check a previous booking. It might still be attached to that original booking reference number.

Simply log out of your MyCebuPacific account, book a flight as usual, then select Travel Fund as the payment option and provide your actual booking reference number on the payment page.

24. You still cannot use Travel Fund to pay for items inflight.

In this writing, travel funds are not yet accepted as payment for inflight transactions. You may use it to book flights and upgrades, and other add-ons.

25. These are the details that you can find on the “My Travel Fund” page

When you’re on the “My Travel Fund” page, you’ll see three primary components:

• Travel Fund Summary – This tells you your account number, total Travel Fund balance, and expired Travel Fund value.
• Transaction Details – This was a history of all the transactions when you converted your booking to Travel Fund (credit) and where you used Travel Fund to pay (debit).
• Credit Details – This is a list of all bookings converted to Travel Fund. Take note of the expiry dates, and make sure to use the fund before it expires. Note that the Travel Fund with the earliest expiration date will be used first for any transaction.

If you’re looking for a way to store the value of your current booking, look no further than Cebu Pacific’s Travel Fund. This virtual wallet can be used to pay for a new booking or add-ons in the future, and best of all, it doesn’t expire! So whether you’re planning your next trip or just want to save up for one, check out Cebu Pacific Travel Fund today.

Cebu Pacific Quick Links

• Cebu Pacific Travel Requirements for All Destinations
• Cebu Pacific Domestic Flight Requirements
• Cebu Pacific Promos for 2022
• Cebu Pacific Flight Schedule
• Cebu Pacific Seat Selector
• Cebu Pacific Cancelled Flights
• Cebu Pacific Rebooking
• Cebu Pacific Travel Fund
• Cebu Pacific Super Pass (CEB Super Pass)
• Cebu Pacific Baggage Policy and Fees
• Cebu Pacific Terminal Assignment
• Cebu Pacific Travel Advisory
• Cebu Pacific Flight Status
• Cebu Pacific Hotline and Contact Numbers

Cebu Pacific Latest Promos

Cebu Pacific Promos for International Destinations for September 15, 2023, to January 31, 2024 Travel

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Cebu Pacific Offers Discounted Flight and Hotel Deals

Philippine Updates

Cebu Pacific Travel Fund: Comprehensive Guide

Cebu Pacific has a travel fund option aside from rebooking and refunding for flights that have been canceled or rescheduled. If you are not yet familiar with a travel fund please read on.

What is a Travel Fund?

A travel Fund of Cebu Pacific is like a virtual wallet. You can put the full cost of your ticket on it and reuse it for payment on your future bookings. The amount to be converted to a Travel Fund includes fare plus any add-ons and travel tax. But the insurance add-on and other service fees are not covered.

Unlike refunds which may take quite some time, Travel funds can be used immediately. For instance, you cancel your flights and decided to put the amount of your ticket to a travel fund, you can use it instantly by tomorrow as a form of payment.

How long is the Validity of the Travel Fund?

Usually, the validity of the travel fund is 90 days or three months. Meaning you have to use it within 3 months. But because of the crisis, we are experiencing right now, Cebu pacific decided to extend its validity up to a year from the date you converted your ticket. If you then decided to use it after a year before it expires, you can book a flight within a year.

For example, you convert your ticket to a travel fund on April 10, 2020. You can use it as a payment on your booking not later than April 9, 2021, which is the 365th day. You can select travel dates between April 9, 2021, to April 8, 2022.

Cebu Pacific will send you an email 45 days before it will expire so you won’t forget to use it.

How to convert your ticket to a travel fund?

If you already decided to convert your ticket to a travel fund, you can follow our guide below.

• Go to the Cebu Pacific Website. Click the ” Manage Booking” on the top portion of the page.

• Enter your booking reference number and your family name or the family name of the passenger. If you use your get-go account when you book your flight, sign in to your account first.

• After you enter your booking information, browse down and click the option “Buy add-ons, Rebook, or Cancel for Travel fund”.
• Tick the “Cancel Flight” box and press continue. Check the box again for the scheduled flights you want to cancel. After that an amount of the travel fund and the terms and condition will be shown to your screen.
• Confirm your Travel Fund. Then, that’s it. You successfully transfer your ticket to a travel fund. You can receive an email from Cebu Pacific stating your travel fund credits.

Who can use the travel fund?

If you book the ticket when you are logged in using your get go account, the travel fund will be available on your account. It means, when you want to use your travel fund you should logged in to your account. The fund can be used to book a flight for anyone provided that the owner is one of the passengers in the new booking.

On the other hand, if the person who booked the flight is a guest, meaning he/she did not logged in to Cebu Pacific, the money will be attached to one of the passengers of the booking. The Travel fund can be used to book a flight for anyone given that one of the passengers of the original booking is included.

How to use the travel fund when booking new flight?

The same when booking a normal flight but just use the travel fund option when paying. Just enter the guest reference number of your travel fund. (The travel fund is associated with the guest reference number and not with the name of the guests).

Things to remember

• Remember that two separate bookings cannot be made into one single fund.
• If your booking has multiple passengers, you can split it among yourselves. There will be a note indicating ‘For flight changes of individual guests, click here’ will appear after you select ‘Cancel Flight’ online.
• If a guest has multiple travel funds, he may combine these funds to book a single transaction.
• If your travel fund is not enough to pay with your new booking you can combine it with your credit/debit card.

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• Cebu Pacific Cadet Pilot program now open for applicants
• e-Travel pass Philippines Registration Guide
• What is SSS Mandatory Provident Fund 2021?
• DSWD Travel Clearance for Minor|Requirements and Conditions
• Online Vaccine Registration link in Cebu, Lapu Lapu City
• IATF Resolution 101: Uniform Travel protocols for all LGU
• Travel Restrictions Guidelines in the Philippines amid new Covid strain

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Travel Guide: How to Convert Your Cebu Pacific Tickets into a Travel Fund

Over the years, travel has become more than a luxury. A quick search of the Internet, and you’ll have all the reasons travel has become an essential part of modern-day living. But, considering the coronavirus pandemic and the risks it poses, “non-essential” travel has been banned, and the travel and tourism industry have all but shut down.

In light of this situation, several airlines, including Cebu Pacific Air, have announced changes to their booking policies to accommodate the situation and appease anxious passengers.

Cebu Pacific, in particular, has taken to posting the free re-booking and travel fund on Facebook, for a wider audience. The post reads,

If you are one who had to cancel travel plans because of the global outbreak, then this is an option you can check.

Table of Contents

Steps in Converting Cebu Pacific Tickets to Travel Fund

If you haven’t yet, you can convert your Cebu Pacific tickets into your travel fund by following the following steps shared on Facebook by Eat, Travel, and Play:

Step 1. Start by logging in to your Cebu Pacific account. Step 2. Once in, look for Itinerary, then click on Manage Booking.

Step 3. Then, click on Purchase Add-ons, Change or Cancel Flights tab. Step 4. Tap Select, then Cancel Flights. Step 5. Select the flight schedule you wish to Cancel. Some flights may have certain fees, so you would want to check first before you click Continue.

Once done, the ticket cost will automatically convert into your travel fund.

Travel Fund Terms Worth Taking Note

Naturally, there are some things you would want to check before working to convert your ticket costs into your travel fund. You should be able to find these detailed in a list on the Terms and Conditions page of Cebu Pacific Travel Fund.

Here are some of them:

• The Travel Fund conversion is only possible for cancelled flights. In light of the outbreak of COVID-19 , this applies to all flight scheduled for March 10 to April 30, 2020.
• You need a GetGo account before you process your Travel Fund conversion.
• If you have already paid for Travel Tax when you file for a TRAVEL FUND conversion of tickets you have already paid for, you will need to file for a separate refund request addressed to Tourism Infrastructure and Enterprise Zone Authority (TIEZA).
• The Travel Fund is associated with the guest booking reference, not the passenger’s name.
• That said, only a single Travel Fund claim can be processed per booking. If the booking is for multiple guests and you wish to split the fund to create an individual Travel Fund per person, call Cebu Pacific Customer Service to have it processed.

Guidelines in Using Travel Fund

• The Travel Fund is valid for 180 days and can be used for up to 12 months travel period.
• The travel fund can only be used by anyone in the record or by the individual under whose name the travel fund is credited.
• It may be used to pay for either ancillary products or other fees, penalties, or taxes.
• Multiple Travel Funds can be combined and used in a single transaction.
• If the fund is greater than the amount to be paid, the remaining credits can be used to pay for another transaction as long as it is still valid.
• If the Travel is not enough to pay for the fees, the balance can be paid via other payment methods.
• Cebu Pacific Call Center
• Organic ticketing offices
• Organic airport service desks
• International general sales agents and wholesalers

For additional concerns not detailed in this guide, you may reach out to Cebu Pacific directly.

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• Cebu Pacific

Cebu Pacific’s TRAVEL FUND: Now With No Expiration!

The charm of the Philippines is nothing short of alluring, and when you think about exploring its beauty, Cebu Pacific inevitably comes to mind. As the Philippines’ leading airline, Cebu Pacific has consistently been at the forefront of ensuring that every Juan has an exceptional journey, whether in the sky or on the ground. It’s not just about flying; it’s about the entire experience, and this August, Cebu Pacific adds another feather to its cap.

Bringing more good news for the traveling Juan, Cebu Pacific introduces major improvements to its customer policies this month. The highlight? The Travel Fund will now have no expiry!

So, what does this mean for you?

For the Frequent Fliers and Last-Minute Planners

• Have a change of plans? You can now rebook your flight up to a mere 2 hours before your original flight departure. Do keep in mind, this is subject to a change fee and any fare difference.
• If you’ve availed of the CEB Flexi add-on, instantly converting your booking to a Travel Fund is just a few clicks away. And here’s the game-changer: once stored in a MyCebuPacific account, your Travel Fund will never expire. That’s right, take your time deciding your next dream destination!

For the Unlucky Ones with Cancelled Flights 

• No need to fret! You can rebook your flight for absolutely free to a new date. This can be up to 30 days before or even after the original flight date.
• Alternatively, and here’s where it gets even better, you can instantly convert your booking to the Travel Fund. The magic is in the no expiry date when it’s stored in a MyCebuPacific account. But that’s not all – you can also use your Travel Fund to book flights and grab those exciting add-ons for your friends or family. How’s that for spreading the love?
• If you’d rather just get your money back, opting for a fare refund is still an open choice.

READ MORE: Cebu Pacific Promo & Seat Sale

“The improvements in our customer care policies, especially the non-expiry of our Travel Fund, is a testament to our commitment to our passengers and our promise to keep listening and improving. With these enhancements, we hope to make air travel even more accessible to every Juan,” said Candice Iyog, CEB Chief Marketing and Customer Experience Officer.

The commitment of Cebu Pacific to its passengers shines brighter than ever. By offering a non-expiring travel fund and a plethora of flexible options, the airline ensures that your travel experience remains seamless, stress-free, and memorable. So, pack your bags, chart your routes, and know that Cebu Pacific has your back every step (or flight) of the way! Safe travels, every Juan!

More Cebu Pacific Blog Posts

• Cebu Pacific Ticketing Office
• Check Cebu Pacific Flight Status
• Cebu Pacific: Manila to Dubai Flights
• Cebu Pacific Fare Bundles: Discovering the Best Flight Deals
• Cebu Pacific Announces New Manila-Da Nang Route
• Check-in online with Cebu Pacific

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You Can Now Use Your Cebu Pacific Travel Fund Until 2023

Still worried about flight cancellations during the pandemic? Here’s some good news from the country’s leading low-cost carrier — the Cebu Pacific Travel Fund validity has just been extended for another year. This means that you can now use your stored tickets in the airline’s e-wallet for up to two years!

What does this mean for passengers?

The Travel Fund is Cebu Pacific’s virtual wallet , which is basically the full cost of one’s cancelled ticket. With the extended Cebu Pacific Travel Fund validity, travellers with unused bookings in 2020 can use up their ticket value until as far as 2022, for trips up to 12 months away. This is now available for passengers with bookings until 30 Nov 2020. They may also enjoy unlimited rebooking with waived change fees by the said date.

If you have a flight, say, on 30 Aug 2020 and cancelled on 15 Aug 2020, you can opt to store your ticket value in a Cebu Pacific Travel Fund rather than apply for a refund. You then have until 15 Aug 2022 to use that value before it expires. Furthermore, if you decide to redeem your travel fund on 30 Jul 2022, for example, you can choose from travel dates between then and 30 Jul 2023, a period of one year. “Minimal” fare differences may still apply.

“Previously, the Travel Fund was valid for one (1) year, during which time, a passenger must use it to book a flight or pay for ancillary services such as baggage allowance,” Cebu Pacific also said in their official announcement. “For customers with existing Travel Funds, the two-year validity will be applied retroactively, or from the date the fund was created.”

Also read: Cheap Flights During COVID-19 Pandemic: Are They Worth It?

What your options are, given the extended Cebu Pacific Travel Fund validity

According to an official email announcement from the airline, the Cebu Pacific travel fund validity extension aims to help its passengers manage their bookings for when they’re “ready to fly” again. At this time, non-essential travel is discouraged among travellers in and from the Philippines. And with flights being cancelled, voluntarily or by the airline, Cebu Pacific passengers may continue to choose among the following options:

1. Rebook your flights “unlimitedly”

Passengers can rebook their flights within three months from the original travel date. And, they can continue to do so depending on “changes in travel restrictions or frequency of flights.” They also don’t need to pay rebooking or change fees.

2. Apply for a full refund

Passengers who wish to completely cancel their travel plans can apply for a full refund. The refund cost will be credited back to the passenger’s credit card if paid via this option. As for how long this takes, it varies given the current demands. Otherwise, in-person claiming will be required via a Cebu Pacific ticketing office.

3. Convert ticket to Travel Fund

Passengers can also leave their ticket value in the hands of Cebu Pacific by converting it to a Travel Fund. This will make it readily available for you to book a new flight within two years from one’s original travel date. You can read this detailed guide on how to use the Cebu Pacific Travel Fund .

Also read: Countries That Have COVID-19 Travel Restrictions for Filipinos

All the above options require going to Cebu Pacific’s website through the Manage Booking page. They must also be done at least two hours before the original flight. Meanwhile, passengers who booked through travel agencies are advised to reach out to a travel agent for more information.

For more flight updates, visit our Travel Deals section and join Flight Deals – Philippines on Facebook.

Featured image credit: Cebu Pacific | Official website

Joser Ferreras

Joser is a senior writer for TripZilla based in Manila, Philippines. He mostly covers travel, people, and business.

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How do I convert my booking to Travel Fund?

Follow these easy steps to convert your booking to travel fund..

Please note that you can only convert your booking to Travel Fund if you have purchased CEB Flexi or if your flight was disrupted. For more information, check out these Travel Fund FAQs .

Was your flight disrupted ?

Disruption means your flight was canceled or had a schedule change of at least one (1) hour.

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