qantas staff travel baggage allowance

Staff travel information

Qantas has a category for 'commercial pax upgrades' that affects open seat availability by class. Pax can buy upgrades with their reward points. This can cause last-minute changes in the availability per class.

Qantas economy class commercial baggage allowances apply for staff travelers.

Remember that no single item of checked baggage may exceed 32kg (70lb) and all cabin baggage must fit under the seat in front of you or in an overhead locker, including musical instruments.

If you exceed the baggage allowance, you must pay any applicable excess baggage charges.

When travelling on Qantas services rebate travelers must maintain a high standard of dress and grooming. Generally speaking you need to be neat, clean and conservative.

Acceptable: Tidy denim jeans, near knee-length dress shorts, including demin are acceptable.

Not Acceptable: Tracksuits, jeans with cut off and frayed hems, designer holes etc. Singlets, bare midriffs, strapless tops/dresses, overly revealing clothing, rubber thongs/flip flops or bare feet. Any extremes of leisure wear, including sweatshirts or t-shirts with questionable graphics or language.

Flight listings are required by staff travelers for all Qantas and Jetstar flights. Flight listings must be made at least 24 hours prior to travel. Staff travelers without a listing may be refused travel.

Qantas flight listings:

• E-tickets purchased through myIDTravel and issued by Qantas (081 ticket stock) are automatically listed for travel at the time of booking.
• E-tickets purchased through myIDTravel and issued by your own airline (ticket stock is not 081) or e-tickets purchased directly with your airline require a listing to be made.
• Flight listings should be made via www.myidtravel.com/myidlisting/ .
• If you do not have your airline's log-in access to myIDTravel, please contact your staff travel office for the applicable user id and password.

Jetstar flight listings:

• Bookings purchased via myIDTravel and issued by Jetstar are automatically listed for travel at the time of booking.
• If your airline has an IET agreement for travel on Jetstar services operated by a QF code-share flight number and e-ticket has been closed to QF carrier-code, a listing must be made with Jetstar prior to airport check-in.
• Listings can be made by contacting Jetstar on the following numbers between

0800 - 1800 (Australian Eastern Standard Time):

Australia: 1300 042 394 or +61 3 8668 8277

Singapore: 800 852 9510

New Zealand: 0800 284 510

Other countries: +61 3 8668 8277

Check In Times

International: 90 - 120 minutes before scheduled departure time

Domestic: 45 - 60 minutes before scheduled departure time

Checking in at the Airport

Until further notice if you're travelling from Sydney International Terminal there are dedicated staff travel check-in counters located at counter B (north) 10 to 11.

• For international flights (QF001 - 399) from Terminal 1, check-in at Economy Class check-in desks.
• For domestic flights QF400 - 1599 from Terminal 3 check-in at the Check-In Kiosk and follow the instructions.
• For domestic flights QF1600 and above from Terminal 2, go to any Economy Class check-in desk or, if you have no bags to check-in, to the Customer Service desk.

Other Australian airports

Self Check-In Kiosks are the fast and easy way to check-in at the airport for domestic flights.

Where Self Check-In Kiosks are not available go to the Economy class check-in counters.

International Airports

Self Check-In Kiosks to be used where available. (Not available in all ports). Otherwise, Economy Class check-in desks.

Through check-in

Through check-in is not available to staff travelers with standby (space available/subload/ID) tickets. When planning your journey, make sure that you leave yourself enough time to land and check-in again at any intermediate point.

Refund requests for wholly unused e-tickets will be processed automatically. Partially used e-tickets will be processed manually and can take up to 8 weeks from receipt of refund request. E-tickets with an issue date exceeding one year are not eligible for refund.

Special meals

Special meals are not available to any rebate passenger, whether on duty or personal travel. If you have specific dietary needs or preferences which mean that you are unable or unwilling to eat or drink any of the items you are likely to be served on board, you must take your own provisions.

Seat requests

Seat requests are not permitted under any circumstances, whether on travelling on duty or personal travel. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this will depend on the commercial load of the flight.

Even if you are assigned a specific seat at check-in, you may be moved, even when onboard the aircraft, if it is needed to accommodate commercial requirements.

Through check-in is not available to staff travelers on standby travel. When planning your journey, make sure that you leave yourself enough time to de-plane and check-in again at any intermediate point.

Children under 16 years cannot travel on any kind of staff travel rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket.

Qantas doesn't generally impose embargoes, but staff travelers are reminded that flights in peak seasons are often full.

general phone number

+61 3 8668 8277

listing phone number

[email protected]

refunds email

Qantas flight loads.

Download the StaffTraveler app to get accurate, reliable seat availability for Qantas flights.

Non-rev tips

Flying on a stand-by ticket can be challenging. We have gathered invaluable insider information and tips to help you to get on board.

Submit your notes

Add your qantas staff travel notes to stafftraveler.

Please note that this form is  not intended to ask staff travel related questions .

Only use this form to add Qantas tips & notes to the StaffTraveler Airline Notes database.

Questions submitted through this form cannot be answered, as StaffTraveler is not associated with Qantas.

Please note that this form is not intended to submit staff travel related questions as these cannot be answered.

Making staff travel easy and stress-free, like it should be!

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Qantas Baggage Fees, Allowance, and Policy (And Tips To Cover the Expenses)

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Qantas Carry-on Allowance

Qantas  checked baggage allowance, additional/excess baggage fees, exclusions and waivers, can i prepay for baggage, credit cards that reimburse you for checked bag fees.

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Qantas has a flexible carry-on policy for passengers flying within Australia and for first, business, and premium economy passengers flying internationally. This gives passengers the choice between bringing 1 standard carry-on bag at a larger size or 2 pieces that are slightly smaller (not including the personal item).

Passengers flying economy internationally (excluding the Americas) benefit from a generous baggage allowance of 66 pounds (30 kg).

1 personal item: FREE for all passengers on domestic and international flights.

Standard Carry-on

All passengers on domestic flights and first, business, and premium economy passengers on international flights:

• 1 x 45-inch (114 cm) bag up to 22 pounds (10 kg); or
• 2 x 41-inch (104 cm) bags with 1 piece up to 22 pounds (10 kg) and 30 pounds (14 kg) total across both pieces; or
• 1 x 41-inch (104 cm) bag and 1 x 73-inch (185 cm) non-rigid garment bag up to 22 pounds (10 kg) for 1 piece and 30 pounds (14 kg) total across both pieces

Economy passengers on international flights:

• 1 x 45-inch (114 cm) bag up to 15 pounds (7 kg); or
• 1 x 73-inch (185 cm) non-rigid garment bag up to 15 pounds (7 kg)

Lap Infant Carry-on Policy

• Passengers traveling with an infant may bring baby food and diapers required for the flight in addition to their carry-on allowance.

Stroller Check Policy

• Passengers traveling with an infant may check up to 3 items weighing up to 70 pounds (32 kg) each. These items may include a stroller , carrying basket, or car seat.

Individual checked bags must not exceed maximum linear dimensions of 62 inches (158 cm) (55 inches (140 cm) for domestic flights) including handles and wheels.

Domestic Flights

• Economy: 1 piece up to 50 pounds (23 kg)
• Business: 2 pieces up to 70 pounds (32 kg) each

International Flights (Excluding North and South America)

A single piece must not exceed 70 pounds (32 kg) and maximum linear dimensions of 62 inches (158 cm).

• Economy: 66 pounds (30 kg)
• Premium Economy: 88 pounds (40 kg)
• Business: 88 pounds (40 kg)
• First: 110 pounds (50 kg)

International Flights (Including North and South America)

• Economy: 1 piece up to 70 pounds (32 kg)
• Premium Economy: 2 pieces up to 70 pounds (32 kg) each
• First: 3 pieces up to 70 pounds (32 kg) each

Other International Flights — Airport Heavy Charges

For baggage fees related to special luggage (sporting equipment, musical instruments, etc.) please refer to the Qantas policy .

Some Frequent Flyer members , Qantas Club members, and Oneworld members are entitled to an increased checked baggage allowance.

Domestic Flights Within Australia

Qantas does allow passengers the ability to prepay luggage online.

To prepay, log in to your booking and add the number of bags/kilograms that you would like to purchase.

If you will be checking several bags for your Qantas flight or your luggage is overweight or oversized, use one of the cards below so you can be reimbursed for the cost. Each card we recommend allows you to redeem Capital One miles for 1 cent each as a statement credit against travel purchases made in the previous 90 days.

Capital One Venture X Rewards Credit Card

The Capital One Venture X card is an excellent option for travelers looking for an all-in-one premium credit card.

The Capital One Venture X Rewards Credit Card is the premium Capital One travel rewards card on the block.

Points and miles fans will be surprised to see that the Capital One Venture X card packs quite the punch when it comes to bookings made through Capital One, all while offering the lowest annual fee among premium credit cards.

Depending on your travel goals and preferences, the Capital One Venture X card could very well end up being your go-to card in your wallet.

• 10x miles per $1 on hotels and rental cars purchased through Capital One Travel
• 5x miles per $1 on flights purchased through Capital One Travel
• 2x miles per $1 on all other purchases
• $300 annual travel credit on bookings made through Capital One Travel
• Unlimited complimentary access for cardholder and 2 guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• 10,000 bonus miles awarded on your account anniversary each year
• Global Entry or TSA PreCheck credit
• Add authorized users for no additional annual fee ( rates & fees )
• No foreign transaction fees ( rates & fees )
• $395 annual fee ( rates & fees )
• Does not offer bonus categories for flights or hotel purchases made directly with the airline or hotel group, the preferred booking method for those looking to earn elite status
• Earn 75,000 bonus miles when you spend $4,000 on purchases in the first 3 months from account opening, equal to $750 in travel
• Receive a $300 annual credit for bookings through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Get 10,000 bonus miles (equal to $100 towards travel) every year, starting on your first anniversary
• Earn unlimited 10X miles on hotels and rental cars booked through Capital One Travel and 5X miles on flights booked through Capital One Travel
• Earn unlimited 2X miles on all other purchases
• Unlimited complimentary access for you and two guests to 1,300+ lounges, including Capital One Lounges and the Partner Lounge Network
• Use your Venture X miles to easily cover travel expenses, including flights, hotels, rental cars and more—you can even transfer your miles to your choice of 15+ travel loyalty programs
• Elevate every hotel stay from the Premier or Lifestyle Collections with a suite of cardholder benefits, like an experience credit, room upgrades, and more
• Receive up to a $100 credit for Global Entry or TSA PreCheck ®

Financial Snapshot

• APR: 19.99% - 29.99% (Variable)
• Foreign Transaction Fees: None

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Capital One Venture Rewards Credit Card

Get 2x miles plus some of the most flexible redemptions offered by a travel credit card!

The Capital One Venture Rewards Credit Card   is one of the most popular rewards cards on the market. It’s perfect for anyone in search of a great welcome offer, high rewards rates, and flexible redemption options.

Frequent travelers with excellent credit may benefit from this credit card that offers a lot of bells and whistles. And it offers easy-to-understand rewards earning and redemption.

• 5x miles per $1 on hotels and rental cars booked through Capital One Travel
• Global Entry or TSA PreCheck application fee credit
• Access to Capital One transfer partners
• $95 annual fee ( rates & fees )
• Limited elite benefits
• Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel
• Earn unlimited 2X miles on every purchase, every day
• Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
• Miles won't expire for the life of the account and there's no limit to how many you can earn
• Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
• Enrich every hotel stay from the Lifestyle Collection with a suite of cardholder benefits, like a $50 experience credit, room upgrades, and more
• Transfer your miles to your choice of 15+ travel loyalty programs
• How To Find the 75k or 100k Bonus for the Capital One Venture
• Travel Insurance Benefits of the Capital One Venture
• Capital One Venture Card vs. Capital One VentureOne Card [Detailed Comparison]
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Capital One VentureOne Rewards Credit Card

The card offers unlimited miles at 1.25x per $1 and no annual fee. When you consider the flexible rewards, frequent travelers come out on top.

Interested in a travel rewards credit card without one of those pesky annual fees? Then say hello to the Capital One VentureOne Rewards Credit Card.

In addition to no annual fee, the Capital One VentureOne card offers no foreign transaction fees.

But is this card worth its salt, or is it merely a shell of the more popular Capital One Venture card?

• No annual fee ( rates & fees )
• Ability to use transfer partners
• Fraud coverage
• Weak earn rate at 1.25x miles per $1 spent on all purchases
• No luxury travel or elite benefits
• $0 annual fee and no foreign transaction fees
• Earn a bonus of 20,000 miles once you spend $500 on purchases within 3 months from account opening, equal to $200 in travel
• Earn unlimited 1.25X miles on every purchase, every day
• Enjoy 0% intro APR on purchases and balance transfers for 15 months; 19.99% - 29.99% variable APR after that; balance transfer fee applies
• APR: 19.99% - 29.99% (Variable),0% intro on purchases for 15 months
• No Annual Fee Cards
• Benefits of the Capital One VentureOne Card
• Capital One Venture X Card vs. Capital One VentureOne Card [Detailed Comparison]
• Capital One Platinum Card vs. VentureOne and Venture Cards [Detailed Comparison]
• Best Virtual Credit Cards
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• Capital One Transfer Partners
• easyJet Review – Seats, Amenities, Customer Service, Baggage Fees, & More
• The 5 Best First Credit Cards For Beginners [April 2024]

To see more airline baggage fees and policies, click here .

The information regarding the Capital One Venture Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Capital One VentureOne Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. The information regarding the Capital One Venture X Rewards Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.

Frequently Asked Questions

What is the baggage allowance for qantas.

The free baggage allowance with Qantas depends on the route and cabin class. Domestic flights and flights to/from the Americas use the piece concept and other international routes use the weight concept. The allowances are included in the above article.

What size is carry-on luggage for Qantas?

Qantas passengers have the choice of bringing a standard carry-on and/or a garment bag (depending on the route and cabin class).

How much is an extra bag on Qantas?

The fee for an additional bag on Qantas depends on the route. Domestic routes and flights to/from the Americas charge by additional pieces and all other international flights that work on the weight concept charge by additional kilogram required. Fees are included in the article above.

What is the baggage allowance on Qantas' international flights?

Qantas international flights have the following baggage allowance:

How much carry-on luggage is allowed on Qantas?

All passengers flying with Qantas may bring a personal item, and the standard carry-on allowance depends on the flight route and cabin class.

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An experienced points hacker, Erin is Alex’s partner-in-crime and contributes to Upgraded Points with in-depth guides and relationship management. Erin’s work has been cited in multiple major publications.

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Carry on Sizes

Qantas Baggage Allowance, Sizes, Fees & Weight Policy [2021]

If you’re travelling with Qantas on an upcoming flight, here’s everything you need to know about your Qantas   baggage allowance and fees.  The Qantas Airlines baggage policy depends on the type of class you’re travelling in – Economy or Business

Qantas Carry On Baggage Summary

• 1 FREE Carry ON Baggage for Standard Class
• 1 FREE personal item – laptop, briefcase, handbag etc
• Carry on max. size 56cm + 36cm + 23cm
• 7KG MAX Weight for Standard

More info about Qantas Baggage Allowance at:  www.qantas.com

Qantas Checked Baggage Summary

• 2 FREE Checked Baggage for Standard Class. 2 Free for Business / First Class
• 1 FREE personal item – laptop, briefcase, handbag
• Maximum dimension of 158cm (62in)
• 30KG MAX Weight for Standard, 40KG Business/First Class

Qantas Carry-On Advice

Your carry-on baggagemust:

• fit under the seat in front of you or in an overhead locker (including musical instruments)
• not exceed the carry-on baggage allowances
• not include any dangerous goods unless permitted for carriage.

If your baggage meets the above requirements, but we reasonably believe it’s not safe to be included as carry-on baggage, we may require you to check it in.

Qantas Carry On Free Personal Items

In addition to your carry-on baggage allowance, you may also carry onboard  one small personal item  such:

• Laptop computer
• Small camera
• Reading the material
• duty free goods

When packing your carry-on baggage:

• Ensure you take essential medication and prescriptions onboard with you in your carry-on.
• Keep it as light as possible as there can be considerable distances to walk at some airports and space inside the cabin is limited.
• If you’re carrying fragile or valuable items, ensure they are appropriately packed.

Qantas Weight based baggage allowances

No single piece can exceed 32kg  (70lb).

Total dimensions for each piece must not exceed 158cm (62in).

Qantas Children Baggage Policy

The carry-on baggage allowance for children is the same as for adults .

However, for infants, there is no carry-on baggage allowance. Food and nappies required during a flight may be carried in addition to the accompanying adult’s carry-on baggage allowance.

Qantas Musical instruments

A musical instrument in its hard-shell case that weighs no more than 7kgs and doesn’t exceed the maximum dimensions for musical instruments, can be taken as carry-on baggage and must be placed in the overhead locker. The maximum dimension for a musical instrument is 142cm = 85cm +34cm +23cm.

How to beat the Qantas Baggage Allowance Fees?

Fees to check in excess baggage depend on route.  Cheaper to buy your baggage allowance in advance online

• Invest in smart Baggage Accessories
• Split the Baggage load
• Learn to pack light
• Join the Airline Members Club
• You must ensure each item of checked baggage is labelled with your name, address and contact details
• We recommend that you lock your baggage

Qantas Delayed Baggage Policy

If your checked baggage is not available on arrival, head to the local airport baggage services counter as soon as possible to lodge a Property Irregularity Report (PIR) directly with the airline that operated your flight. If your bags were checked through for multiple flights and your final airline operator wasn’t Qantas, you’ll need to lodge your report with the airline that operated your final flight.

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Qantas Baggage Restriction Guide

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Baggage Rules, Limits, & Fees

When traveling with Qantas , it is important to be aware of the baggage rules, limits, and fees to ensure a smooth and hassle-free journey. Qantas has specific guidelines for carry-on bags, checked baggage, and extra, oversized, and special items. Additionally, there are certain considerations for members of frequent flier programs, as well as differences between domestic and international limits and fees.

Carry-On Bags

Qantas allows passengers to bring one main item and one personal item as carry-on baggage. The main item must not exceed the dimensions of 56cm x 36cm x 23cm (22in x 14in x 9in), and the weight should not exceed 7kg (15lbs). Examples of main items include a small suitcase, backpack, or briefcase. The personal item, such as a handbag or laptop bag, should fit under the seat in front of you.

Airline Tips and Traveler Help

• Wanna take your pet with you? See what Qantas’s policy and restrictions are for flying with pets .
• If at some point after ticketing you need to contact the customer service for Qantas, check here: customer service for Qantas .
• Avoid surprises when you arrive at the Qantas (QF) check-in counter. Weigh your bags before so you don't get stuck paying a high baggage overweight/size fees. Check in here: Qantas (QF) check-in
• Navigate here to gain insights on all aspects flying with luggage, so you’re on-par with frequent flyers! flying with luggage

Checked Baggage

The checked baggage allowance on Qantas flights varies depending on the route, fare class, and frequent flier status. As a general guideline, Economy passengers are allowed one or two pieces of checked baggage, each weighing up to 23kg (50lbs) for domestic flights and up to 30kg (66lbs) for international flights. Business and First Class passengers enjoy higher weight limits and additional allowances.

Extra, Oversized, and Special Items

For extra, oversized, and special items such as sporting equipment, musical instruments, or fragile items, Qantas has specific rules and limitations. These items may incur additional fees or require special handling. It is recommended to contact Qantas directly to inquire about the requirements and fees for transporting such items.

Special Considerations for Frequent Flier Program Members

Qantas frequent flier program members enjoy certain benefits and privileges when it comes to baggage allowances. Depending on the member's status level, they may be entitled to additional weight allowances, priority baggage handling, or even complimentary excess baggage. It is advisable for frequent fliers to review the specific benefits associated with their membership level and ensure compliance with any restrictions or requirements.

Domestic vs International Limits & Fees

Qantas has different baggage limits and fees for domestic and international flights. As mentioned earlier, the weight allowances for checked baggage are generally higher for international flights. Additionally, excess baggage fees may vary depending on the destination and fare class. It is important to check the Qantas website or contact the airline directly to obtain the most up-to-date information regarding baggage limits and fees for your specific flight.

Note that air carriers often change the details of these rules and requirements, so be sure to check directly with the airline on the day you are flying for the most accurate information. Qantas strives to provide a seamless travel experience, and being aware of the baggage rules, limits, and fees will help ensure a stress-free journey.

Is your flight on time? Get real-time Qantas Flight Status to find out.

Find more help here for your journey through the airport

Travel blog

Travel Tips: Qantas Carry-on Baggage Allowance Explained

1.81min read

Published 27 May 2019

Desta Cullen

Carry-on Baggage Limits – Domestic and International

Australian domestic.

Australian domestic Dash 8 services

RELATED: How To Make The Most Of Your Qantas Frequent Flyer Points

International | First, Business & Premium Economy

International | Economy

Other things to remember when packing your carry-on baggage: 

Children and infants, flying with qantas why not take advantage of our amazing flight centre business travel giveaways enter here.

business travel airlines qantas   baggage allowance

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Help and Support

Measuring your baggage size and weight against your allowance, 06/11/2022 • knowledge, information.

How is my baggage size and weight measured against my allowance when using Bag Drop?

The Bag Drop contains laser technology and scales which recognise bag size and weight. If these exceed your allowance you’ll be offered the choice of repacking your bag or paying for excess baggage.

If you choose to pay for the excess, you'll receive a printed coupon which you take to a self-serve bag tag kiosk to make payment. You will be unable to board until you have completed payment.

Find out more about  checked baggage allowances and  additional baggage charges .

Was this article helpful?

Other useful articles.

• Baggage allowance for Qantas Frequent Flyers
• Baggage with connecting flights
• Baggage Information
• Baggage allowance on another carriers flight with a Qantas flight number
• Items not allowed in carry on baggage

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