europ assistance travel insurance canada

Schengen VISA : get your insurance with BLS and Europ Assistance

Immediately after purchasing your travel insurance, you will receive your insurance certificate by email. This is the certificate BLS will use to complete your Schengen VISA.

What do we offer you ? Europ Assistance is the world’s leading assistance and insurance company. With a network of professionals around the world, tailor-made international travel insurance offers, multilingual support and the best value for money out there, we offer you peace of mind throughout your vacation abroad. Our Schengen travel insurance cover is available for family and business travellers with no pre-screening or medical exam required. With Europ Assistance’s Schengen travel insurance, you are covered for medical expenses (up to 60,000€) and 24/7 emergency travel assistance.  Peace of mind while you travel As a provider of international travel insurance, we offer multilingual support from logistics, medical and security experts. During stressful situations or emergencies abroad, communicating in your native language can be a source of comfort. When such a situation occurs, you can trust that a Europ Assistance expert will be there to help you 24/7 in whatever language you speak best, whether that is English, French or Spanish. With a network made up of 750,000 partners, you will not only benefit from peace of mind, but also the expertise and knowledge of medical and financial professionals who will help you whenever and wherever. After the purchase, you can also download your certificate at any time in any of our six languages (English, French, Spanish, German, Russian or Chinese) simply by connecting to the customer support area on our website.

• Meets all European regulation requirements
• Valid for single tourist, family and business travellers
• Immediately download your Insurance Certificate
• Reimbursement in case of visa refusal

Our Coverage

• Schengen from 3€ / person
• Schengen Plus from 5€ per person

Assistance in the event of illness or injury Up to 30,000€ Up to 60,000€

Europ Assistance will cover medical and expenses in the event of sudden illness or accident that occurs while the insured person is travelling outside his or her resident country.

Coverage includes medical fees, medication costs, hospitalisation expenses, transfer fees that are ordered by a doctor and repatriation costs. 

Assistance in the event of death

Europ Assistance will cover the costs and organise repatriation of the mortal remains of the insured person in the event of death. This includes the costs of embalming, the legal minimum coffin and administrative procedures.

Coverage area Covers trips in the Schengen area Covers trips in the Schengen area plus Bulgaria, Croatia, Cyprus, Ireland, Romania and the UK

Extension of stay

Europ Assistance will pay the expenses incurred from the extension of stay if prescribed by a doctor, for a maximum of 10 days.

Return and location of companion

Europ Assistance will cover the return costs of any person accompanying the insured person (ticket price).

Accompaniment of minors

Europ Assistance will organise and take charge of the return journey of any person under the age of 14 to his/her country of residence.

Select country of your residence:

To ensure Europ Assistance is protecting your data as required by applicable data privacy regulations, we now request that you confirm your country of residence in order to use the this website.

Europ Assistance

Welcome to our help center! Here you can find a wealth of information to answer any questions you may have. If you can’t find what you’re looking for, please don’t hesitate to contact our teams at Europ Assistance using the associated form.

We’re here to assist you in any way we can, but before we get started, we need to know which category you fall into. Please select the appropriate form based on your status, whether you’re a customer / individual , company , candidate , or journalist . This will help us direct your inquiry to the right department and provide a prompt response. Thank you for choosing to contact us, and we look forward to hearing from you soon.

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Travel insurance through Europ Assistance

As of September 2022, guests who live in the United Kingdom, Germany, Spain, Italy, Ireland, Netherlands, Austria, and Portugal can purchase travel insurance on the checkout page.

The travel insurance policies are offered by Generali's Europ Assistance Group, trading under the Europ Assistance name in the EU and UK.

Don’t live in the UK or the EU countries listed? Travel Insurance is also available to residents of the United States and residents of certain Canadian provinces . Reservation insurance is available to residents of France. And guests everywhere can purchase travel insurance outside of Airbnb, directly through a travel insurance company’s website or by shopping around on a comparison site.

For UK residents

Adding insurance while booking.

You’ll be given the option to add travel insurance on the checkout page when making your Airbnb booking. Before you do, be sure to review the details of the insurance policy being offered and what’s covered to make sure it’s right for you.

Shortly after your reservation is confirmed, you’ll get an email confirming your insurance purchase and providing a copy of your insurance policy. That email will also include a link to your policy details page, which is where you can cancel your policy, start a claim, and more.

Making changes to your reservation

Your travel insurance policy will be automatically updated if the dates of your reservation or guest count change and there is no claim on the existing policy. If the change impacts the total price of your reservation, you’ll be charged or refunded an adjusted amount for your travel insurance.

What the policy covers

The Europ Assistance travel insurance policy includes:

• Travel cancellation : Get reimbursed for up to 100% of your non-refunded Airbnb reservation cost if you cancel for a covered reason, such as: serious illness or injury, a flight delay due to mechanical breakdown, or a natural disaster at your home or destination.
• Delayed departure : Get reimbursed for certain additional expenses you incur because your trip is delayed for 12 hours or more for a covered reason. Covered reasons include a storm, fire, or flood at the departure point; mechanical breakdown of your vehicle; and loss of travel documents or money.
• Medical assistanc e: Get reimbursed for medical expenses you incur while traveling abroad, such as: hospitalisation costs, medication prescribed by a doctor, or ambulance journeys ordered by a doctor.
• Luggage : Get reimbursed if your luggage is lost definitively or damaged by your carrier.

What’s not covered

• Pre-existing medical conditions : If you’re traveling with medical conditions, you may need additional or alternative coverage. For information, contact the Money and Pensions Service by calling +44 (0) 80 0138 7777 or searching their medical cover firm directory .
• Certain travel costs : You can’t get reimbursed for the cost of planned transport (including flights, trains, and ferries) to and from your Airbnb listing if you need to cancel your reservation before you depart on your trip.

Is COVID-19 covered?

Although pandemics aren’t covered by travel insurance, COVID-19 is covered in some situations because it’s considered to be a serious illness. Unexpected illness is a covered reason under the travel cancellation, medical assistance, and travel curtailment benefits. You’re not covered for travel disruptions caused by COVID-19, like border closures and quarantine mandates.

Please note that if you file a claim due to COVID-19, you’ll be asked to provide documentation showing that you, a family member (for example, your child), or someone staying with you at the Airbnb accommodation tested positive while under the virtual or in-person supervision of a qualified medical professional.

Who’s covered

Every policy covers the guest who purchased it and the people who are staying with them at the Airbnb accommodation. These people don’t have to be added to the Airbnb reservation or named on the policy in order to be covered, and there are no age restrictions.

Canceling your policy

UK residents can cancel their policy within 14 days of purchase for a full premium refund. Please note that you can’t cancel your policy after you’ve departed on your trip or started a claim, even if you’re within the 14-day cooling-off period.

To cancel your policy, just go to your coverage overview page and select Cancel policy .

Starting a claim

Claims are handled by Europ Assistance from start to finish. You can start a claim by going to your coverage overview page and selecting Start a claim or by contacting Europ Assistance directly.

How to get help

If you have questions about your policy, need help with a claim, or want travel assistance contact Europ Assistance by calling +44 (0) 203 7888 656 or emailing [email protected] .

For UK residents, travel insurance is underwritten by Europ Assistance S.A. UK Branch.

Europ Assistance S.A. is supervised by the French Supervisory authority (ACPR), 4, place de Budapest, CS92459 - 75436 Paris Cedex 09, France. Europ Assistance S.A. UK Branch is authorized by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available on request.

For UK residents, this travel insurance is arranged by Airbnb UK Services Limited. Airbnb UK Services Limited is an appointed representative of Aon UK Limited, who is authorised and regulated by the Financial Conduct Authority. Aon UK Limited’s FCA register number is 310451, you can check this by visiting the Financial Services Register | FCA or calling 0800 111 6768. Travel Insurance is available to guests aged 18 and over. Full terms and conditions apply. FP.AFF.343.LC

For EU residents

• Medical assistance : Get reimbursed for medical expenses you incur while traveling abroad, such as: hospitalisation costs, medication prescribed by a doctor, or ambulance journeys ordered by a doctor.

Although pandemics aren’t covered by travel insurance, COVID-19 is covered in some situations because it’s considered to be a serious illness. Unexpected illness is a covered reason under the travel cancellation, medical assistance, and travel curtailment benefits.You’re not covered for travel disruptions caused by COVID-19, like border closures and quarantine mandates.

EU residents (excluding France) can cancel their policy within 14 days of purchase for a full premium refund. Please note that you can’t cancel your policy after you’ve departed on your trip or started a claim, even if you’re within the 14-day grace period.

To cancel your policy, just go to your coverage overview page and select  Cancel policy .

If you have questions about your policy, need help with a claim, or want travel assistance:

• Austria residents: Contact Europ Assistance by calling +43 120 609 2205 or emailing [email protected] .
• Germany residents: Contact Europ Assistance by calling +49 302 238 4619 or emailing [email protected] .
• Ireland residents: Contact Europ Assistance by calling +353 15 41 07 39 or emailing [email protected] .
• Italy residents: Contact Europ Assistance by calling +39 02 23 33 14 35 or emailing [email protected] .
• Netherlands residents: Contact Europ Assistance by calling +31 207003745 or emailing [email protected] . For travel assistance, call +32 2 541 9011.
• Portugal residents: Contact Europ Assistance by calling +34 915 368 419 or emailing [email protected] .
• Spain residents: Contact Europ Assistance by calling +34 915 143 721 or emailing [email protected] .

For EU residents, travel insurance is underwritten by Europ Assistance SA acting through its Irish branch and offered by the insurance intermediary Aon Iberia Correduria de Seguros y Reaseguros S.A.U. with Airbnb Marketing Services S.L.U. acting as an external collaborator. Europ Assistance SA is supervised by the Autorité de contrôle prudentiel et de résolution (ACPR) in France, and its Irish branch is regulated by the Central Bank of Ireland for conduct of business rules. Full terms and conditions apply.

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Do I need Medical Travel Insurance for Europe?

Medical transportation and care

Emergency essentials, plans to fit you needs, it’s a good idea to consider purchasing travel insurance for more than medical needs.

It’s a good idea to consider purchasing travel insurance for more than medical needs. Our Medical + Cancellation plan combines trip cancellation and interruption, and baggage loss benefits with medical coverage. Trip cancellation benefits reimburse you for eligible covered, non-refundable expenses in the event that your trip is cancelled, delayed or interrupted for a covered reason. Our baggage coverage may reimburse you for certain costs related to damage, theft or loss of your baggage. And if your baggage is delayed by at least eight hours, we may reimburse reasonable costs, as outlined by your policy, for purchasing essentials.

Get a quote today to find out how to make your next European getaway blissfully stress free.

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Has anyone used Europ-Assistance travel insurance?.

186 replies to this topic

Don't you think I did all of that already? Don't take my word for it - go to their website right now and try to send them a message - any message - via the "contact us" button, enter your email address and watch how nothing happens. Go ahead, I'll wait.

There's no need to wait. I don't need them to contact me. I see there are several websites registered to them based on where you live. The Terms and Conditions page for their Spain site, has a phone number on it. I am able to fill out the contact form on the US site, but I did not submit it. I also see they have both a Facebook and Twitter page - so I know I could direct message them there, too. It confuses me how someone would send money to an organization and not know how to contact them, if needed. That confuses me.

https://www.europ-assistance.com/who-we-are-where-we-are/

https://www.europ-assistance.es/terminos-condiciones

https://www.facebook.com/EuropAssistance/

https://twitter.com/EA_Group

I paid for insurance but I didn't receive the certificate. Even their account policy is horrible. You can't log on to your account with your name/mail or number. I mailed them with a screenshot but no response.

How long has it been since you emailed, Abu?

This is the WORST travel Insurance. I went to the hospital in Italy. I was there for 14 hours, had multiple tests done, saw multiple doctors, and at the end went home with a host of medicine. Providing all the documents for coverage to be approved was a nightmare. Took me one month just for them to say "we can cover this" and they didn't cover my medications which cost 100 euros, only the hospital expenses. It was approved for coverage on October 6, 2022 and they still have not reimbursed me because they say there is an issue with my bank account details.. I bank with USAA, notorious for operating well on an international basis. I live in Europe and have never had a single issue recieving international wire transfers with the SAME information I am giving Europ Assistance. I am convinced they are trying to scam me out of my money at this point. DO NOT go with this company.

Yes shir and a con

"Yes shir and a con"

What does this mean , it looks like baby babble to me?

**it looks like baby babble to me?**

Looks like spam to me. Reported as such.

Twice, they covered me for travel to Canada, very satisfied

DO not purchase from Europ-Assistance travel insurance. Not even a pre booking. you will not get your money back or insurance policy.

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Schengen Insurance

Proof of insurance coverage is mandatory to get a Schengen visa.

Our Schengen travel insurance cover is available for leisure and business travellers with no pre-screening or medical exam required. With Europ Assistance’s Schengen travel insurance, you are covered for medical expenses (up to 60,000€) and 24/7 emergency travel assistance. 

Europ Assistance’s Schengen travel insurance cover will allow you to fully enjoy your travel to the Schengen states with peace of mind.  

• Meets all European regulation requirements
• Valid for single tourist, family and business travellers
• Immediately download your Insurance Certificate
• Reimbursement in case of visa refusal

Our Coverage

• Schengen from 3€ per person
• Schengen Plus from 5€ per person

Assistance in the event of illness or injury Up to 30,000€ Up to 60,000€

Europ Assistance will cover medical and expenses in the event of sudden illness or accident that occurs while the insured person is travelling outside his or her resident country.

Coverage includes medical fees, medication costs, hospitalisation expenses, transfer fees that are ordered by a doctor and repatriation costs. 

Assistance in the event of death

Europ Assistance will cover the costs and organise repatriation of the mortal remains of the insured person in the event of death. This includes the costs of embalming, the legal minimum coffin and administrative procedures.

Coverage area Covers trips in the Schengen area Covers trips in the Schengen area plus Bulgaria, Cyprus, Ireland, Romania and the UK

Extension of stay

Europ Assistance will pay the expenses incurred from the extension of stay if prescribed by a doctor, for a maximum of 10 days.

Return and location of companion

Europ Assistance will cover the return costs of any person accompanying the insured person (ticket price).

Accompaniment of minors

Europ Assistance will organise and take charge of the return journey of any person under the age of 14 to his/her country of residence.

• Travel Insurance

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When covering investment and personal finance stories, we aim to inform our readers rather than recommend specific financial product or asset classes. While we may highlight certain positives of a financial product or asset class, there is no guarantee that readers will benefit from the product or investment approach and may, in fact, make a loss if they acquire the product or adopt the approach.

To the extent any recommendations or statements of opinion or fact made in a story may constitute financial advice, they constitute general information and not personal financial advice in any form. As such, any recommendations or statements do not take into account the financial circumstances, investment objectives, tax implications, or any specific requirements of readers.

Readers of our stories should not act on any recommendation without first taking appropriate steps to verify the information in the stories consulting their independent financial adviser in order to ascertain whether the recommendation (if any) is appropriate, having regard to their investment objectives, financial situation and particular needs. Providing access to our stories should not be construed as investment advice or a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction by Forbes Advisor Australia. In comparing various financial products and services, we are unable to compare every provider in the market so our rankings do not constitute a comprehensive review of a particular sector. While we do go to great lengths to ensure our ranking criteria matches the concerns of consumers, we cannot guarantee that every relevant feature of a financial product will be reviewed. We make every effort to provide accurate and up-to-date information. However, Forbes Advisor Australia cannot guarantee the accuracy, completeness or timeliness of this website. Forbes Advisor Australia accepts no responsibility to update any person regarding any inaccuracy, omission or change in information in our stories or any other information made available to a person, nor any obligation to furnish the person with any further information.

Travel Insurance For Canada: What You Need To Know Before You Go

Updated: Apr 30, 2024, 1:13pm

Table of Contents

Do you need travel insurance for canada, what type of travel insurance do you need, what does travel insurance for canada cover, what does travel insurance exclude, best travel insurance for canada, frequently asked questions (faqs).

From hiking trails in Ontario to traversing the slopes of the famous ski resort town of Whistler, there is no shortage of places to visit in Canada.

The vast North American country is a popular destination for travel-loving Aussies. In addition to a growing share of business travelers, more than 350,000 Australian tourists typically visit Canada each year.

While visitor numbers faded during the Covid-19 pandemic, the multitude of Australians heading to the Great White North has picked up in the last two years, particularly to experience the country’s stunning landscape.

Fast Cover Travel Insurance

On Fast Cover’s Secure Website

Medical cover

Unlimited, 24/7 Emergency Assistance

Cancellations

Unlimited, (Trip Disruption $50,000)

Key Features

25-Day Cooling Off Period, Australian Based Call Centre, 4.6 Star Product Review Rating

Cover-More Travel Insurance

On Cover-more’s secure website

Unlimited, with a $2000 limit to dental

Yes, amount chosen by customer

Southern Cross Travel Insurance

Medical Cover

Including medical treatment, doctors’ visits, prescribed medication, specialist treatment & medical transport costs

$2,500 with option to increase to unlimited

Travel insurance for Canada isn’t compulsory, but it’s highly recommended to cover for any lost or stolen baggage, the possibility of your trip getting cancelled due to an emergency, illness such as Covid-19 or bereavement, and to cover medical expenses.

The Australian Government’s Smartraveller website recommends that travellers purchase travel insurance before any overseas trip.

As in any foreign country, medical care in Canada can be expensive for visitors, with a visit to a doctor potentially setting you back by hundreds of dollars.

The Australian government won’t cover these costs, and there is no reciprocal healthcare agreement between Australia and Canada, so you aren’t covered by Australian Medicare either.

In addition, given the large geography of the country covering a variety of destinations from beaches to mountains to national parks, it is wise to hold insurance cover for a multitude of events and a variety of potential risks including natural disasters, crime or other types of emergencies.

International travel cover for Canada is generally available in the following ways:

Basic travel insurance

This type of policy is broadly focused on cover for unlimited overseas emergency medical expenses, but also includes insurance for luggage, personal liability and other essential benefits. It is usually the cheapest option available and is suitable for those traveling on a budget or for single trips.

Comprehensive travel insurance

This type of insurance typically includes higher amounts of cover for the essentials benefits such as medical expenses, luggage, personal liability, and so on. In addition, it includes cover for travel delays, rental vehicle excess, loss of passports and credit cards, hijacking, disability, accidental death, and more, depending on your policy.

Some insurers offer variations of the comprehensive policy that are suitable for multiple trips within a 12-month period.

Optional add-on policies

Given the growing number of Australians heading to Canada for cruises, road trips or to the ski slopes, some insurers have come up with add-on policies specifically tailored for a variety of adventure sports and transport options available. These include cruise packs, winter sports packs and even higher cover for rental vehicles.

Related: How Much Does Travel Insurance Cost?

Most international travel insurance policies will cover medical and hospital expenses, ambulance transportation, repatriation flights, as well as personal liability if you injure someone, or damage property while you’re in the country.

Policies will also cover, within limits, lost or delayed luggage and possessions, the costs of trip delays, interruptions or cancellations, and lost or stolen travel documents.

Comprehensive policies usually offer a broader cover to include personal accident cover in case of an injury during your trip that leads to permanent disability or death, and insurance excess payment if your rental car meets with an accident.

If you are planning to take advantage of Canada’s vast offering of adventure sports and activities, make sure these are covered by your policy—or that there is an option to add it on.

Most comprehensive policies will include popular sporting and leisure activities such as hiking, surfing, kayaking, and so on. However, more extreme activities such as skydiving, scuba diving, snow skiing or snowboarding will generally require an additional adventure sports cover at extra cost.

Most travel insurance policies to Canada will not provide cover in the following cases:

• Illegal activities: Insurers will reject any claims arising if you knowingly act illegally or dangerously.
• If you are under the influence: Insurance cover is specifically void if you cause a disturbance through drunken behaviour or under the influence of drugs.
• Unattended luggage: Insurers will ignore any claim for loss if your luggage is stolen while it was left unattended in public.
• Pre-existing medical conditions: Insurers can avoid claims for any major medical conditions, if they have not been made aware of these before taking out a policy.
• Extreme sports: International travel insurance policies generally don’t provide automatic coverage for things like extreme sports, snowboarding or surfing. An optional add-on cover is required for these activities.

Most travel insurers in Australia offer insurance policies for travel to Canada. What policy suits you best will depend on your requirements including duration, age, and the type of cover.

It will also be determined by your specific needs, such as whether you are taking part in snow sports or other adventure activities.

An easy way to compare travel insurance policies is to use an online comparison tool, or read through our leading picks of travel insurance policies for Australians . However, always consider whether or not they include the extras you will require for your trip, and any pre-existing medical conditions you would require cover for.

Featured Partners

Do I need travel insurance to travel to Canada?

Travel insurance for Canada isn’t mandatory, but is highly recommended.

The Australian Government urges travellers to purchase travel insurance before any overseas trip, especially for medical cover.

Medical costs can be extremely expensive in a foreign country, especially if you have to visit a doctor, dentist or hospital in an emergency, so travel insurance is very handy.

Does my visa card have travel insurance?

Not every credit card comes with travel insurance. Complimentary travel insurance is typically offered on premium credit or rewards cards that have higher annual fees. In addition, this may not cover all circumstances or emergencies. By comparison, a travel insurance policy will offer more comprehensive coverage that includes emergency medical expenses.

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Prashant Mehra is a freelance journalist based in Sydney. He has more than 20 years of international experience covering financial news, including with Reuters and the Australian Associated Press (AAP). He writes about business, markets, the economy and investing.