z trip colorado springs

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zTrip is the new face of taxi services that ensures reliable, safe, and affordable transportation for convention attendees and regional visitors. With no surge pricing and options for instant or scheduled pickups, zTrip is ideal for both planned and last-minute travel needs.

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Review Highlights

“ After arrival at Colorado Springs airport , we had two Uber drivers canceled on us for pick up. ” in 2 reviews

Location & Hours

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1208 N Circle Dr

Colorado Springs, CO 80909

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• 1 star rating Not good
• 2 star rating Could’ve been better
• 3 star rating OK
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Overall rating

After arrival at Colorado Springs airport, we had two Uber drivers canceled on us for pick up. We then had a Lyft driver reroute and changed from 17 minutes to over 40 minutes. We then saw what turned out to be the dependable white ztrip car. We had no issues with the experience and would gladly choose again.

I called for a 10:15am pickup at my home. At 10:20 I called & received automated reply that they were looking for a driver. I had to cancel & schedule an Uber. Added stress I didn't need.

Terrible........I waited, waited and waited, only to repeatedly get the automated recording saying they were trying to get me a driver. Not a good way to run a business.

NEVER USE THIS COMPANY -if you need to get somewhere in time Booked a ride for 3:45am to catch a flight and they never showed. Called and they told me that that didn't have any drivers- they all timed out for the amount of driving permitted. That's all find and dandy but WHY DON'T they let the CLIENT know? No notifications no cancellation. Just. NO SHOW. HIGHLY UNDEPENDABLE SO THINK TWICE BEFORE YOU BOOK.

Worthless. Scheduled a pickup, waited 15 minutes, taxi didn't show. Automated voice attendant called while i drove (myself) to the airport. "I'm trying to find you a taxi..." Don't waste your time. Lyft/uber are far more reliable.

DO NOT USE THIS SERVICE! Scheduled a ride 3 hours in advance for an urgent appointment. Nobody showed up. I got a confirmation call about 1.5 hours before, which I confirmed the booking. Getting close to the latest time I would be able to still leave, I called multiple times to see what's going on. Just kept getting the message that they can't give a wait time cause they're still looking for a driver and that they'd put in another request for a driver. Ended up calling customer service and explained the situation, and they said I would be their top priority to get me a ride. I got a call about 10 minutes to confirm the ride, which I did again. Then got a call saying the driver is 13 minutes away. It's been over half an hour and no driver, no call no nothing. This is absolutely the worst service I've ever dealt with. I'd advise anyone in need of a cab to AVOID Z-TRIP AT ANY AND ALL COSTS. I've wasted a whole day with this service on the promise they'd deliver it on what they're supposed to be doing. DO NOT, I REPEAT, DO NOT CALL Z-TRIP. THEY ARE THE ABSOLUTE WORST IN THE CAB SERVICE. I'm getting in touch with the BBB regarding this garbage of a cab service, because this is absolutely UNACCEPTABLE. DO NOT CALL THEM IF YOU NEED A RIDE. THEY ARE NOT TO BE TRUSTED TO GET YOU TO YOUR DESTINATION ON TIME IF AT ALL.

This company is clearly on its way out, & for a very good reason: its competitors are far superior. As far as I'm concerned, the sooner this entity folds, the better. Do not count on this operation, or ever assume its management/drivers will do what they say they're going to do. I made a reservation 24 hours in advance, received an automated confirmation call on the morning of the theoretical pick-up, and nobody ever showed up. The reservation was for a veterinary visit, which was of no small importance, & which could not be readily rescheduled. All they could say when I called was that they were "still searching" for another driver; eventually one called & said they couldn't be there for another 30 minutes. Far more significantly, however, this is the 5th time that this has happened. Which makes this neither an isolated incident nor a simple matter of bad luck. I should have learned my lesson sooner, but the upshot is: don't use them. That simple.

This company is totally incompetent. I schedule a pickup time for a specific time and they never show up on time. The show up at least 30 or more minutes late. I also normally schedule a pickup time at the place I was dropped of. They now tell me that they don't do that anymore. I been doing this every time I use this crappy company. I was told that it's always been their company policy. That is a bunch of BS. If you need a ride from them I would suggest that you look for an alternative. If I could give 0 stars I would!!!!!!!!! Terrible, terrible company!!!!!!!

Doubled the rate I was quoted, and left me off at a side door with no way of getting into the hotel lobby. Do not use this business.

After returning from a trip, I just thought that I would grab a taxi instead of waiting for an Uber. It is 5 miles from the COS airport to my house and the fare ended up being over $17. I still gave a tip and overall, the fare ended up being double what I paid for an Uber going to the airport. Never again.

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Ground Transportation

Ground transportation services are available in Colorado Springs and the local region, including buses, limousines, and taxi service. Please contact individual services for prices, destinations, and schedules.

Please note, the airport does not operate ground transportation services.  All taxis, ride app and car services are independent businesses.

Public Transit 

Mountain Metro Transit provides bus service to the Colorado Springs Airport. 

Route 37 is an express route that starts at the Hancock plaza, and concludes at the Colorado Springs Airport with one stop in between at Integration Loop.

Route 37 Map

Charter Buses

• Ace Express Coaches 303-421-2780
• Colorado Tour Line / Gray Line : (719) 633-1181 or (800) 345-8197
• Arrow Stage Lines : (303) 373-9119
• Hermes Worldwide : (303) 577-7600

Limousines & Other Car Services

• 7 Stone Transportation : (800) 897-3802
• Along Came Carol Concierge Services, LLC : (719) 661-1476
• A Ride In Luxury : (719) 243-3365 or (888) 602-5014
• Blacar Transportation : (719) 373-1056 - (Wheelchair Accessible Vehicles Available Upon Request)
• Colorado Springs Towncar  
• Colorado Tour Line / Gray Line: (719) 633-1181 or (800) 345-8197
• Deetransportationco, LLC  719-216-7250
• Dan's Town Car Service : (719) 499-3481
• Eddie Limo : (303) 803-7363  
• Hermes Worldwide Transportation, LLC : (303) 577-7600
• K.A. Dorman Enterprises : (719) 470-0227 - (Non-Emergency Medical Transport)  
• MT Limousine Worldwide : (720) 341-7722 
• Rocky Mountain Executive : (719) 415-8000
• Rocky Mountain Ride : (719) 362-6332  
• Premium Rides : (719) 424-0133
• Price Luxury Transportation: (719) 491-7018
• Uptown Limousine : (719) 598-9772   

Hotel Shuttles

• Cheyenne Mountain Resort : (719) 538-4000 or (800) 428-8886 *Shuttle Service Currently Unavailable 
• Colorado Springs Shuttle : (719) 687-3456 or (877) 587-3456
• Colorado Tour Line / Gray Line : (719) 633-1181 or (800) 345-8197
• Holiday Inn Colorado Springs Airport / LOF2 : (719) 380-8516
• Hyatt House Colorado Springs Airport : (719) 622-4600
• Powers Inn dba Hilton Garden Inn - Hampton Inn : (719) 622-0300
• Radisson Hotel Colorado Springs Airport : (719) 597-7000

Ski Shuttles

• Rocky Mountain Ride : (719) 362-6332
• Book ahead with Z-Trip's booking service - Super Shuttle
• Front Range Rides: (719) 217-5802
• Book ahead with Pikes Peak Cab

Transportation and Network Companies

• Lyft  

Get the app.

Z Trip , once the taxi-industry’s answer to Uber and Lyft, now requires drivers to lease a car from them to drive

Expected pay: speculative

Husl$core: $

Commissions & fees: $80 + per day

Where: Austin; Baltimore, Boulder, Colorado Springs, Denver, Houston, Jacksonville, Kansas City, Minneapolis, Northern Colorado, Orlando, Phoenix, Pittsburg, San Antonio, Tampa, West Palm Beach.

Requirements: Over the age of 23; a U.S. citizen; never convicted of a felony; be willing to be finger-printed and thoroughly background-checked

Z Trip Review:

When we first reviewed Z Trip, it was the taxi industry’s answer to Uber and Lyft. it simply offered an app that allowed you to book a taxi like you would a ride share driver.

But when we went back to update our review in January of 2023, the company was a different animal. Now, it essentially requires that you lease a vehicle from the company to drive with Z Trip. The site says it takes care of your maintenance, and gives you the benefit of saving your own car from the heavy wear-and-tear of rideshare driving.

While rideshare driving is tough on your car, this company’s leases are expensive. And drivers still pay for their own gas.

This now appears to be one of the least attractive options in an industry that’s not known for great choices.

How it works

Officially, you work for yourself through this app. While rides are arranged through Z trip, riders can pay in cash you want. You don’t pay the app for processing payments or doing your marketing. If the rider pays via credit card, Z Trip will process the payment and pay you within a few days of completing the trip.

But you’re likely to pay so much to lease a Z Trip vehicle that it can be tough to make a living. Uber and Lyft have also occasionally arranged leases for their drivers. These are almost always terrible deals.

If you have your own car, which gets great mileage, you may be able to make a decent living with ride share — if you’re strategic about when and where you drive. When you don’t own your own car, ride share is a terrible way to make a living. The costs are high; the competition is stiff; and the hours are long.

Recommendations

Notaly, Z Trip is one of the few apps that’s panned by drivers and customers alike. Reviews at both app stores, as well as Indeed and other job-rating sites say this is an “opportunity” you should pass up.

Better-rated driving apps include Lyft , Wingz and DoorDash .

If you have a truck and are willing to drive it around to help people move, check out  GoShare , which offers high hourly pay.

What their drivers say: (From Indeed )

Daily rentals are normally around $115 a day which means you’ll have to make $115 to pay your vehicle lease before you see any money. Then, you still have to pay for your own fuel. Couple that with the fact that no taxes are withheld and you’ll have to pay taxes out of pocket and you’re looking at a total loss.

You pay high dollar for car it’s always broke. We always have to pay in advance for your rental leases, yet you get paid in two or three days out for your work. Seems you’re always in the hole.

Better options

Unless you can’t read or write , there are a million better companies that know what their doing. Street Bums make more than I was able.

You just have to drive 12+ hours everyday, and lease is very expensive. But if you are willing to drive that many hours 7 days a week this is the perfect job for you.

You are paying more to the lease of $80 a day for the vehicle plus you have to pay your own gas! So in reality you’re putting more of your money towards the car than you will ever take home. They promise a lot but you never can count on it. Super unreliable place to work! Please avoid this place like the plague…

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33 responses to “Z Trip”

The omaha market i applied at is still putting drivers in wrecked old beat up chevy impala with happy taxi logos nothing about z trip seems scetchy to me i tried it but decided ti just keep using my personal car for uber i have no desire to drive a bright yellow taxi i only applied at z trip because i like the image of the nice cars z trip bought but at this moment they still use taxi cars my experience wasnt what i expected at all my car didnt even take gas it took cng which have nothing but issues so i returned the car they lost a ghid hustling driver in my opinion i drive 14-16 hr days with my uber app on 7 days a week

Z trip in mobile needs to bring taxi cab driver Beth back!!!! Not only can she drive but she goes out her way to help….

You pay $95 a day for the lease, which seems like a lot, but it’s really not considering how much you make per day. The daily lease is what pushes a lot of people away, but if you put in the hours and work you can easily pull in $300 a day. $300 – $95 is still $205 per day. If you can work even 5 days a week that’s making a little over 1g a week, 4g a month. Work 7 days a week and you’re making almost 6g. If you own a car and use it as your cab, the daily lease gets knocked down to $50 a day. The potential to make really good money is 100% up to you. You can work up to 16hrs a day or 80hrs a week. Not to mention, ever person you refer to the job, you make $5 every day they work. Just another way to lower your lease and make even more money. You create an LLC when you join, so network your business. Advertise your business and get people to work under you. The freedom you get by making your own hours and dictating your pay is amazing. I highly recommend zTrip for anyone who loves driving and making money.

is it worth ? avg 200.– a day?

Yes. $200 a day is good money. Unless you are a lawyer, doctor, or other professionals that make $100 per hour.

This is a very positive review. I have an interview with them on Thursday. Bless you, champ.

What do you mean when you say have drivers work under you?

Were u my driver for the taxi at 701 Charles Street ? I had the baby and it was around 1038pm. U really helped me out. If it’s you text me 4438147339. Maybe we could have coffee or something

Thanks for that that explanation! It was much needed!

How many hours are you working to make $300 a day ?

Taxi co suck uber is the future z trip will slave you to a grind of paying 500 a week leaee run away run away

I did Uber and Lyft for 5 years and now I make 2500 a week doing Ztrip and I don’t kill my car.

Really? That sounds really good. R u bullshittin? I’ve been driving for uber and Lyft for 3 1/2 yrs and I’m willing to switch.

If you see this, it is now Feb 2021 and I am curious…are you still driving for Ztrip and with the same financail success as you mention in this review? Would you still give the same positive review? Thanks for your time.

In Colorado time restriction to 12 hour days. Lucky to get 240 a day minus the 90 a day plus if u work 10 plus hours.a day that’s about 50 bucks minus as well at 3.50 a gallon

I worked for ztrip last year and i slaved 14 to 18 hour days and the rides are so inconsistent and the fact that your still in a beat up taxi cab And you still have to pay $500 a week regardless if you made $500 a week the 1st week you work there you make and they credit you and you only pay 365 but you only have 3 days to make that amount this is not a job many people could do and especially if you have small children as life will get in the way so much that you don’t end up making any money at all

maybe if yall would actually show up yall would have more business

I have an interview with ztrip and there is two things I want to know first let me say someone I know worked for ztrip and told me that passengers would run out without paying is this true and if that happens what do a ztrip driver suppose to do? second do we have to pay up front a few to use they vehicle? Need to know before I waste my time

They work you to death for far less than minimum wage. Beware.

I’m just a customer that tried to make an early morning reservation to go for hospital surgery via the app (wait time to talk to rep was hours haha). Was Told my request for a reservation was received. But it was not a real reservation ha ha and they would let me know. So at that point I knew this was not a “taxi” of days gone by. Have hour before my 4:30 AM pickup time received text to “hold on” and that we were looking for driver ha ha. You guessed it, no driver showed and I drove myself to hospital. The out was formally Yellow Cab but I guess Ztrip was a needed upgrade.

Unfortunately it’s still like hailing a taxi. You still have to wait for a driver to accept your trip.

I work for a local Colorado Springs Hotel near the airport. I have guests constantly book reservations to rides to the airport and no one shows up. I call and the automated system tells me they are looking for a driver. They have stranded many, many customers. Worst Cab Service Ever!

I have an interview with Z-Trip and am curious about the whole thing and I want the truth. I have time and want to make money. I am new to this driving business anyway. Now I do know back when “Yellow Cab” was around, you paid a lease and you needed a Shofars or CDL license. How much is the leasing and how is it paid? Who pays for gas? I am feeling like I am in a pond without a lifeguard.

Dear Z trip, I AM SO SICK AND TIRED OF THIS!!!! Every time we make a subscription and give a time for the cab to pick me up, they do not listen. They are never on time, always late, and never give reasons on why. Today, I was really late to,work because the DAM CAB DID NOT SHOW UP UNTIL 10:10 AM! WHAT THE HELL IS GOING ON HERE??????????????????? This is ridiculous. Every week my mom has a subscription to come at 845 AM every week. We thought that would work and they continued being late. When yellow cab used to do it, they were usually on time and sometimes early. I think Z trip should do the same. If you are going to put a subscription for a time every week, they need to remember to come at this time every week. TREAT THIS LIKE UBER!!!!!!! It is that simple, all you do is download an app, call a ride, it tells you exactly how far the driver is and it tells you their name as well. It also tells you how good the driver is, what comments people said, so you know ahead of time if you like the driver or not. This should not happen anymore. That was 1 hour and 25 minutes late. I called a few times asking where the cab is and every time I call, the answer is always the same. We are still looking for nearby drivers and we do not have an available driver at the moment. My mom called and put the subscription for 8:30 AM and I hope it works. My program director at Summerhouse Angie also called and talked to them about it being late all the time and they are working to see if they can find a driver and work it out in a way that it is the same driver every week that is always on time consistently. This is the reason I have been late to work almost every week. If this is the same every week, the driver should put it on their calendar so they remember. I hope the service improves from now on. I am not pleased at all. I hope lessons are learned from this. We need better drivers that are as good as Uber, polite, and they are always on time. I hope it improves and gets better fast. Patrick

Drivers are independent contractors. They choose when they work and which dispatched runs they want to pick up. They are not hourly employees so they have the option to make those decisions. If you find a driver you like it’s best to discuss with them the possibility of making arrangements directly with them rather than going through zTrip dispatch. Many drivers don’t care about their reputation and provide terrible customer service. Other drivers, including myself, take pride in providing excellent customer service. My name is my brand and it is flattering when customers request me specifically because they enjoyed allowing me to drive for them.

I would say this if you have to be at work at 8am i advise you to call at 6:30am be before time not close to time it takes a while for any Ztrip driver to pick it up and it may not be a lot available at that time so be before time so you won’t be late, alot of time it’s not on the driver

NEVER EVER use this service! Monday, June 6 ….The driver ended up charging me $68 for a quoted and verified 3 times price of $32-$35 with their phone reservation lady to get to the Pittsburgh airport. Needing to catch a flight, I couldn’t argue. What is even worse was I asked the driver to confirm the $32-$35 price BEFORE I got in the car & he said “It could even be less”. Yet in conversation during the ride, he’d already taken others to the PIT airport so he really did KNOW! With this more than double charge, I certainly wasn’t going to trust his offer to pay by credit card so I paid cash and got NO receipt.

I have tried to call their customer service number 412-323-4722, left three voice mails over the past few days … and of course, no one returned my call nor email. Sadly I guess I shouldn’t have been surprised.

I’m sorry to hear that driver took advantage of you. In Louisville, the city regulates taxi services. As a taxi driver I have to obtain a permit from the city. If something like that happened here and got reported to the city, the driver could face repercussions. Just something to consider.

THANKS TO ALL WHO POSTED INFO ON PRICING AND BREAKING DOWN LEASE DETAILS- THE ZTRIP WEBSITE PROVIDES NO INFO ON LEASING, HOW/WHEN IT’S EXPECTED TO BE PAID,HOW MANY HOURS YOU NEED TO WORK PER DAY/PER WEEK TO COVER YOUR LEASE- THIS MAKES ME WEARY THAT THEY ARE NOT UPFRONT NOR PROVIDE ANY DETAILS ABOUT COSTS PAID OUT OR MONEY TAKIN IN PER WEEK.

IF I UNDERSTOOD CORRECTLY-

TO BECOMEA DRIVER AND LEASE ONE THEIR CARS IT COSTS 95/DAY?

HOWEVER, YOU DO NOT NEED TO PAY THIS FEE UPFRONT,OR ON DAY ONE, ALSO, IT IS WEEKLY LEASE, NOT PER DAY, TOTAL WEEKLY LEASE COSTS=665? [95X7=665] IF IT IS NOT PAID UPFRONT, DOES THAT MEAN IT IS DUE ON DAY 7?

HOW MUCH IS AVERAGE ZTRIP PAY OUT PER CUSTOMER? 20/EACH TRIP YOU MAKE CORRECT?

THANKS FOR YOUR HELP EVERYONE

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