411 trip planner

We would like to hear about your experience using VTA, such as how and when you ride VTA, how you pay, and how you believe the service can be improved. Take the survey . Enter for a chance to win a $200 Visa Gift card. 

Trip Planner

• Route, Direction, Stop
• Street or Stop

Service Advisory:

Bus Bridge Alert: Major trackwork between Richmond and El Cerrito del Norte stations Saturday and Sunday (4/13-14). Red Line cancelled and free buses replace train service between the two stations this weekend.

Frequently Asked Questions

• System Information and Scope

Alerts and Electronic Notifications

Mobile services, phone system access, public transportation information, social media policy, suggestions, technical requirements.

• Modifying Route to Avoid Closure

Winter Road Conditions

Transit trip planner.

511NY System Information and Scope

What information will i find in the 511ny system.

511NY provides information on:

What is the extent of information in the 511NY system?

511NY covers the transportation system and services throughout New York State. Major state highways are covered statewide and major county and local highways are included in the New York City area. Public transportation services throughout the state are featured. Major events occurring on local roads will be described in the 511 system if they have been reported to us.

The phone system has nine different menus tailored to the regions shown in the following map,reflecting differences in the availability of services and information needs around the state.

Where does the information originate?

The information in the 511NY system comes from many transportation and police agencies in New York and surrounding states. Traffic management centers monitor and provide traffic condition information to the 511NY system. Staffs at these centers receive highway condition information from police and transportation officials, motorist assistance patrol drivers, 911 calls, construction crews, traffic cameras and roadway sensors. Transit information comes from public transportation agencies. Weather conditions, forecast information and alerts are provided by the National Weather Service.

How current is the information?

Information on traffic or transit conditions, changes all the time.

• Speed data and camera images are updated continuously. Camera images are updated as quickly as the camera system allows; every 30 seconds in some cases and every 60 seconds or more in other cases.
• Information on incidents is updated by agency staff as conditions are reported from the scene.
• Information on road construction and maintenance is updated as new work is started or completed, or as travel conditions change.
• Winter roadway conditions are updated at least every four hours during winter months and more frequently during storms.
• Other information, such as construction projects or transit schedule changes, is updated as soon as this information becomes available.
• Agency contact information changes infrequently.

How does 511NY differ from the travel information on the radio and television?

511NY is another information source for travelers that complements radio and TV broadcasts. With 511NY you can expect to receive more detailed, current and route-specific traffic information than is provided in a short, general traffic news slot, and you can get the information whenever you need it. Beyond this, the 511NY system offers a broad range of information on transit service, transit trip planning, carpooling and many other services not covered by the media.

The route I will be using passes through New York and another state. Is there a way I can get information easily on both?

For the metropolitan New York City area, 511NY also will provide information about northern New Jersey and southwestern Connecticut. Statewide 511 services are provided in New Jersey and Vermont; Quebec has a 511 service throughout its province. 511NY users will be able to transfer directly to these services from 511NY. Other states may be contacted by phone or Web site.

How will 511 differ from 911 and 311 phone services?

Here are the three-digit service numbers adopted by the telephone industry and the Federal Communications Commission:

What are incidents?

Incidents disrupt the normal flow of traffic or transit services, including accidents, vehicle breakdowns and road debris. In extreme cases, incidents may require a roadway to be closed.

Can there be delays without an incident?

Delays also can occur because of special events, construction advisories, bad weather conditions or high traffic volume.

What if I want to know about an alternate route to avoid an incident reported on 511NY? How can I get this information from 511NY?

Ask the 511NY phone system about conditions on the alternate route you are considering, or view the roadways for closures, incidents, construction and current traffic speeds.

Why aren’t there cameras, message signs and speed information available on all roadways?

Cameras, signs and sensors are installed along roads with the most traffic; primarily on major routes like interstates and state-maintained highways. Traffic patterns are reviewed periodically to determine where additional equipment should be installed.

Why are electronic message signs blank most of the time?

These signs are blank when conditions are normal and are used only when there is a problem, such as an accident, disabled vehicle, construction, road closure or another condition.

What are the scrolling alerts on the 511NY Web site?

The alerts are warnings or information about major incidents affecting the transportation system in the state. To get alerts for a specific region, select the region from the Region drop-down list located on the top right.

How do scrolling alerts differ from NY-Alerts and closures?

The scrolling alerts are Closures or Incidents in the events list that have been rated extreme or severe and do not appear as a separate category. Our NY-Alert notification service draws on the same pool of incidents and closures. While the scrolling alerts only show the most significant events, the NY-Alert service lets you pick the event severity level, including events that are moderately disruptive.

If I select My Customized Alerts, what information can I customize?

Select My Customized Alerts to the right of the scrolling banner to limit the alerts reported to just one of the regions displayed in the drop-down list.

If I do not choose to select My Customized Alerts, what information is displayed?

Unless you choose one region in My Customized Alerts all alerts in the state that are in effect will be shown.

Is there a way I can get notified when an alert occurs?

Yes! Sign up as a NY-Alert subscriber to get information about major incidents affecting transportation in regions or routes you specify. You will receive short e-mail cell or cell phone text messages in near real time with information about an incident's location, nature, severity and other important information. Alerts will be updated during the course of an incident, as necessary.

NY-Alerts are issued only for the most serious and unexpected events that have a high degree of impact on travel. This can include incidents on highway, rail or aviation systems. For further information, visit our NY-Alert site . To enroll, visit NY-Alert Enroll .

What is Amber Alert?

This is an early-warning system to help find abducted children. AMBER stands for America's Missing: Broadcast Emergency Response. This is a cooperative program among law enforcement, broadcasters, transportation agencies and others to immediately involve the public, especially motorists, in the search for an abducted child.

If you witness a child abduction, contact your local law enforcement agency or 911 to report it quickly. Note important information, such as the physical characteristics of the child and suspect; the make and model of any vehicles involved (including license plate numbers if possible); and the precise location of the abduction.

What are the laws in New York State about accessing text messages while driving?

Effective November 1, 2009, the use of portable electronic devices by drivers of motor vehicles is prohibited. If you use a portable electronic device (such as a mobile telephone, smart phone, Blackberry or iPhone) to send or receive text messages or e-mails, you may receive a traffic ticket and pay a fine of $150. Please remember to drive responsibly. If you need to use your device to access 511NY en route, pull off to a safe area such as a rest area, fueling station or other stopping point, or have a passenger access the information for you. Remember, it is illegal to park your vehicle on the shoulder of an interstate highway unless there is an emergency.

Please visit the New York State Governor's Traffic Safety Committee page for more information.

Is there a 511NY mobile web service?

• What is 511NY Mobile Web? The 511NY Mobile Web offers up to the minute real-time information on traffic, transit and travel conditions. The mobile web can be accessed from a browser on your iPhone, Google Android, or other smart phone device.
• What services are provided? The mobile web provides traffic & transit information as well as a trip planner. Incident, construction, special event and speed information is also viewable. Users can access cameras, weather forecasts & alerts, and get travel times for bridges and tunnels.
• Is there a cost to access the Mobile Web? The service is a free. However, the cost to access this information is dependent on the Internet/ data plan you have with your mobile service provider -- typically a monthly access fee.

Is there a 511NY mobile app?

• What devices can I use the 511NY Mobile Application on? 511NY currently provides the application on Android and iOS devices. Please remember, NYS Law prohibits using mobile devices while operating a motor vehicle. When using electronic devices while traveling, remember to drive responsibly and know before you go! Have a passenger check the information for you or pull off to a safe place, like a rest area, before using those devices.
• Apple devices running iOS 16 and 17
• Android devices running OS 14
• The iPhone application is available through App Store .
• The Android application is available through Google Play .
• Is there a charge to access this application? No, the 511NY app is a free service of the New York State Department of Transportation.

What is My 511NY?

My 511NY is a free, personalized service on the phone, mobile apps, and web that allows you to customize 511NY, your way. With MY 511NY, you build your own 511NY.org home page or bypass phone menu options to go directly to your information. During registration, you define and save up to six traffic trips, with names like "Home to Work" or "Work to Gym", six transit trips, and identify up to six CCTV traffic cameras you check most often. You can also sign up for up to six driving time trips for Long Island. Then you can access incident information for those trips on the 511NY phone service 511NY.org and the 511NY Mobile Apps. Click here for more My 511NY FAQs .

When can I call the 511NY system?

The 511 phone service is available 24 hours a day, seven days a week.

How much does it cost to make a 511NY call?

511NY does not charge for the call. Calling 511NY from a landline phone will cost the same as making a local call. If you use a cell phone, airtime and roaming charges may apply.

Will I be able to call 511NY anywhere in the state?

511NY is available all across New York State. Telephone service providers will need to establish the ability to route 511NY calls to the system. Contact your telephone company if you are unable to reach the 511NY service.

How does the phone system know the location from which I am calling?

The New York 511 phone system will either identify your telephone prefix when you use a landline phone or the communications tower that your wireless phone is connected to when you call. Knowing your calling location allows the 511NY system to provide information specific to that area of the state.

What languages does the 511NY system use?

Information in the 511NY phone system and Web site is presented in English.

Will my call be dropped if it can not be transferred to another system?

No, the New York 511 service will keep you on the line until your call is successfully transferred to a partner agency when you select this option.

Can I use my Internet phone (Voice Over IP/VoIP) to call 511NY?

This depends on whether your provider offers an address translation service (primarily used to identify your location for 911 or E911). If so, when you call 511NY your call will be routed to the 511NY system if your registered address is in New York State. The following VoIP carriers provide this address translation service: AT&T Wireless, AT&T Wireline, Frontier Communications, OneCommunications, Sprint (Including Nextel), T-Mobile, Verizon Wireless, Verizon Wireline.

Can I call the 511NY service using a cell phone while I’m driving?

Use of a hand-held mobile telephone while driving is prohibited by New York State Law. If you use a hand-held mobile telephone while you drive, except to call 911 or to contact medical, fire or police personnel about an emergency, you may receive a traffic ticket and pay a maximum fine of $100 and mandatory surcharges of $50.

Use of a hands-free microphone is all right but put safety first. Call 511NY before you leave. If you do need to call 511NY en route, call from a rest area, fueling station or other stopping point, or have a passenger make the call for you. Remember, it is illegal to park your vehicle on the shoulder of an interstate highway unless there is an emergency.

Does 511NY have an 800 number option?

Yes. Call 888-GO511NY (888-465-1169).

What if the system is busy when I call?

With 511NY, your call will always be answered. If there is an unusually high volume of calls when you called, your call will be put in a queue to interact with the system. We are monitoring call volumes and will add capacity if needed.

Why can’t I reach 511NY?

There are several reasons why you might not be able to access the 511NY system:

• Your telephone company doesn’t provide access to 511NY. Most landline and cellular service carriers in New York State allow access to the 511 system. If your carrier is not listed, ask it to support 511NY. If your carrier does not support 511NY, you can reach 511NY via our toll-free number: 888-GO511NY (888-465-1169).

Try calling back from another location.

Many businesses have their own telephone systems that may need to be reprogrammed to allow direct access to the 511NY system. Contact your office manager or telephone system administrator to have them enable access to 511NY.

When you call from an area near a bordering state, your cell phone may use a cell tower in that state, not in New York, preventing you from accessing 511NY. This has occurred in some places on the north shore of Long Island (calls may use cell towers in Connecticut). If this happens, dial our toll-free number, 888-GO511NY (888-465-1169).

• You are calling from another state. Dialing 511 will connect you with the 511 system in the state from which you are calling, if available. Call the 511NY toll-free number 888-GO511NY (888-465-1169).

Call the 511NY toll-free number 888-GO511NY (888-465-1169).

How can I reach New York’s 511 service from outside the state?

The New York 511 service can be reached through these toll-free numbers:

How can I connect to other 511 telephone services?

511NY will transfer your call to travel information services in New Jersey, Quebec or Vermont depending on the 511NY calling region menu you are using (the 511NY region must be adjacent to the state or province). If transfers are enabled, say "Other 511 Systems" at the Main Menu.

What do I do when the system do not understand what I am saying?

511NY uses a state-of-the-art voice-recognition system to guide you through the menu options. The system might have a difficulty responding to your request if:

• you said something it is not programmed to recognize at that particular menu;
• it cannot understand your voice; or
• there is background noise, such as a radio or people talking near you, that prevents the system from understanding you.

Reduce background noise and speak as clearly as possible in a normal tone of voice. If you are using a cell phone and you have a low signal, try calling back when you get a better one. If you still have problems, use numeric touch-tone commands.

How do I use the phone system if I am hearing-impaired?

How do i use the phone system if i am speech-impaired.

Speech-impaired callers can use the touch-tone system to access information from the 511 system. Press "0" at each new menu to hear the touch-tone options, then press the number that matches your choice. Once you learn the touch-tones, there is no need to press zero to hear the list of choices; just enter your selection.

How accessible is the 511NY Web site if I am vision-impaired?

The 511NY Web site has been designed to meet the accessibility policies of the NYS Office for Technology. Most of the material on the Web site will be in HTML or ASCII (plain text) formats. However, some of the files may require users to have installed the following specific software or plug-ins to interpret the page content: Adobe Acrobat Portable Document Format (PDF), Adobe Flash and Microsoft Office.

Can I speak to an operator to get information?

The 511NY phone service is an automated, interactive voice system driven by the user's voice or phone keys. Voice recordings will give the latest computerized information. There are options to transfer to a specific transportation agency for additional information not offered directly through the 511NY phone system.

How do I get help?

Say, "Help" or "What are my choices?" at any time to hear your options for the current menu. To return to a previous menu, say, "Go back." To start over, say "Main Menu."

How can I navigate through the system to get the information I need more quickly?

Once you know what questions will be asked, you can answer them as soon as the system starts asking them. You do not need to wait until the end of a question before answering.

Shortcuts are voice commands that bypass a menu and take you directly to your choice.

Just press "0" at each menu to hear menu choices and touch tone codes. The nine 511NY calling regions have some differences in their phone system menus.

How can I stop receiving calls from 511?

If you receive a call that seems to be from New York State’s travel information service because the telephone number begins with "511" on your caller ID, be assured that it is not from 511NY. 511 is not a valid area code in the US or Canada, and 511NY does not make out-going calls to the public.

If you are receiving calls like this, you should contact your telephone service provider and request they block "calls from 511" to you. Be prepared to give your provider the complete telephone number you want blocked.

If you have tried to work through your telephone service provider to eliminate such calls and were unsuccessful, please call 511 and use the touchtone keys to press 77 to leave a comment (and remember to hit # when you are finished), or visit the 511NY.org website, click "contact us" to reach us. Please provide your contact information and a message about the problem you are having, and a staff member will reach out to you to help resolve the problem.

NYSDOT staff members will return calls only in response to comments left via the 511NY telephone or web service, and a ten digit phone number beginning with a valid area code will appear on your caller ID.

What kinds of information can I get about public transportation in New York from the 511NY phone system and Web site?

Here are the public transportation services covered by 511NY:

• Airport Access Services
• Commuter Rail Services
• Connecting Services
• Intercity Bus Services
• Local Bus Services
• Paratransit Services
• Subway/ PATH

With 511NY you can find out about services within your area of interest. The phone system will transfer your call to an operator if you would like.

How does the 511NY Transit Trip Planner differ from others?

Our transit trip planner is groundbreaking in its ability to plan a trip involving several different types of transportation services and multiple operators. The trip planner also allows you to specify:

• Date (use the pop-up calendar)
• Arrival or departure time
• Fewest transfers
• Fastest itinerary
• Preferred service provider (pick from the list)
• Special needs (wheelchair or bicycle)
• Park-and-ride lot locations

I’m not sure of exact street addresses. Can I still use the Transit Trip Planner?

Absolutely. The Transit Trip Planner uses Google Auto-Complete to help you identify the correct address. You can also click on the map to indicate the approximate origin and destination of your trip. Zoom in, as needed, to see more street detail.

What information will the Trip Planner give me?

After you have specified where your trip is starting and ending, click on Plan Your Trip. The results will pop up in a new window, showing

• Starting point
• Ending point
• Details on where to board the service
• Date and start time and trip duration
• Detailed instructions and duration of each leg of your trip (if applicable)
• Information on any current incidents affecting service

Click on Print Itinerary at the bottom to get a printer-friendly version of the instructions.

I’m unfamiliar with the area. Will the Transit Trip Planner show me where the closest stop is and tell me how to get there?

Yes. When viewing your itinerary click on the walking map icon on the right side of the screen. Another window will open a map window showing the starting point of your trip and where you will pick up the service as well as proving you with detailed directions. Print the map and directions to carry with you.

How are park-and-ride lot locations used by the Transit Trip Planner?

If you have toggled the Consider Park-N-Rides in Itinerary option at the bottom of the origin block, after you click on Plan Your Trip a list of the nearest park and ride lots will be displayed. If you click on a button to the left of a lot name, you will see the lot name, location and web site link on the map, and a table below with detailed information on the lot. Lot web pages offer even more information. Click on Driving Directions to see how to get to the lot from your starting point. After you have considered your options, select a lot for your itinerary by clicking on the Use as Origin box. Your detailed itinerary will display next.

Which public transportation agencies are included in 511NY?

511NY provides you with access to more than 50 public transportation operators around the state. To select an operator from the phone system, say "Public Transportation" at the Main Menu, then narrow your choices from there. On the Web, select (Travel Links) from the home page, then (Public Transportation). An interactive map then will let you choose a specific area and type of service for a customized list of operators.

Which paratransit agencies are included in 511NY?

More than 110 paratransit agencies are included. To select an operator from the phone system, say "Paratransit" at the Main Menu, then narrow your choices from there. On the 511NY Web site, select (Travel Links)from the home page, then (Public Transportation) and (Paratransit). An interactive map then will let you choose a specific area (region or county) for a tailored list of operating agencies.

What if I don't know which paratransit agency I need?

From the Public Transportation menu (accessed by saying, "Public Transportation" from the Main Menu or the Public Transportation menu) and say "Paratransit". The system will respond with a list of service providers. If you would like, your call can be transferred to one of these operators for more information.

Select Travel Links > Public Transportation > Paratransit. You will be linked to our interactive application that will allow you to get a list of service providers and their contact information for the area you select.

How do I prevent being transferred to an agency that I don’t want?

After you tell the 511NY phone system which agency you want, it will confirm your request by repeating the agency's name. If you select an agency and the system reads back a different name, right away say "Stop," "Go Back" or Press 1 to stop the transfer and choose again. If you did not catch this in time, call back and try again.

What do I do when I need public transportation information after hours?

If you need information to plan a trip, then visit our groundbreaking, multiagency transit Trip Planner Web site. The trip planner will help you map out your itinerary, door to door. Otherwise, call back during normal workday hours.

511NY’s operates multiple twitter channels ( all of which can be found here) .

The @my511ny feed is our public facing account and is managed by the digital engagement team, on behalf of colleagues across the New York State Department of Transportation.

We do not use automation tools eg RSS feeds to generate tweets on @my511ny. If you follow @my511ny, you can expect between 2 to 10 tweets a day.

@my511ny tweets will include alerts about:

• announcements
• press releases
• new content published on our website
• new content uploaded to other digital channels eg YouTube
• marketing campaign messages
• occasional live coverage of events

In addition, @my511ny will share relevant content and stories, trivia, opinions, local event information, as well as engage in dialogue/conversations when and where appropriate.

We will monitor and update the @my511ny Twitter account during office hours, Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.

@replies and direct messages We welcome feedback, ideas and engagement from all our followers, and endeavor to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter.

The digital engagement team read all @replies and direct messages and ensures that any emerging themes or helpful suggestions are passed to the relevant colleagues in the department.

Please visit the Contact page to message us directly.

Following If you follow @my511ny on Twitter we may follow you back. Being followed by us does not imply endorsement of any kind.

Other @511NY Feeds All other @511NY Twitter feeds are automated, one-way feeds that are broken out by Region or NYC Subway Lines. The automated alerts also feature hashtags that can be followed for more specific information on regional or transit line alerts.

The @511NY feed is a catch-all of automated alerts that include hashtags indicating the region or transit line in question. The regional and transit line accounts only include information pertinent to that region or transit line.

Following If you follow any of the automated @511ny Twitter feeds you should expect a HIGH VOLUME of tweets.

Who do I call to report an incident on a highway?

As with all emergencies, if you see an accident or a road hazard, such as a downed tree, flooding or debris in the road, dial 911. Report the location and direction (note the nearest highway mile marker, if you can).

How can you make the 511NY system better?

The easiest way is to simply use it. The more you use the system, the more we learn about what is important to you. If you have a specific suggestion about how we can improve, tell us using our feedback form or leave a message using the 511NY phone system. Press "77" at any time and you will be prompted to leave a recorded message. We also will conduct periodic phone and Web surveys to get feedback.

Can I use 511NY from any computer?

Yes. Any computer that has access to the Internet, a compatible browser and security settings to allow cookies will be able to use the 511NY Web site.

What types of other electronic devices are supported?

Travel and transportation information is accessible using Web-enabled phones and PDAs (personal digital assistants). Other hand-held, mobile and in-vehicle electronic devices eventually will be supported. For further information, refer to the section on accessing 511NY via mobile devices .

What Web browsers work with 511NY?

511NY has been tested with Internet Explorer 11 and above, Firefox v.63 and above, and Google Chrome v.71. Other browsers also may work.

What are cookies and why are they used by 511NY?

Cookies are a small amount of data sent to your Web browser from a web server and stored on your computer. They are only used to save your latest map view which can save you navigation time when you visit 511NY.org the next time. The cookies used by our 511NY system do not contain any personal information about you and the information in them cannot be accessed by other Web sites.

I'm a dial-up user. Can I still use the 511NY traffic and transit condition maps?

Yes. The first time you visit, these pages will load slowly, so be patient. Once the maps have loaded on your computer, your next visit should be quicker. Other things you can do to improve performance are:

• Select only one or a limited number of information categories. The more you pick, the longer it will take to display all icons on the map.
• Stick with the Google Map view (instead of Satellite or Hybrid).
• Do not view camera images (these take the longest time to load).

What browsers are supported?

Internet Explorer 11 and higher, latest versions of Firefox/Chrome/Safari.

What information is shown on the Traffic and Transit Conditions Map?

Traffic Speeds

Winter Road Condition

Construction

Major Crossing Times

Message Signs

Park & Ride

Trailhead Locations

Waze Incidents

Transit Routes/Stations

Transit Incident

Transit Construction

Weather Alerts

Weather Forecast

Weather Radar

Special Events

Alternative Fuel

Reference Markers

Weight Restrictions

Height Restrictions

Truck Parking

Marker Clustering

How do I change the area shown on the Traffic Conditions map?

The map starts out with a view of the whole state. Use the Navigation controls on the left which include:

• Pegman - Drag the yellow pegman to any road to enable street view.
• Zoom - Click + to zoom in on the center of the map. Click - to zoom out.

How long does it take for an accident icon to appear on the map?

After an accident has been entered into the system, it is immediately available to the public.

Why doesn’t an accident I saw appear on the map?

All major accidents and other events reported to us that occur on the state highway system will be included in the 511NY system; however, there may be some delay getting accurate information from transportation employees or other first responders at the incident scene. Accidents that may not cause major disruption may not be included, particularly if they occur on local roads.

The information on a 511NY Web page I viewed looks dated. Why?

To see the latest information on the 511NY Web site, make sure your Web browser is set to refresh pages automatically so it checks for newer versions of stored Web pages. Otherwise, the version of a page stored on your hard drive from your last visit will be loaded. Also, during a session select Refresh or Reload from your browser's menu or press the appropriate toolbar icon.

How do I make icons display faster?

To improve performance, select only the information categories you really want. The more legend items you select, the longer it will take to display icons on the map.

You also can speed up the rate of information delivery by sticking with the Google Map view (instead of Satellite or Hybrid). This is particularly true if you are going to pan the map (move location).

Modifying route to avoid closure

Click on the route segment near the closure and drag the waypoint away from the closure.  More than one waypoint may be needed to avoid the closure.

Where can I find information about winter road conditions?

Road condition information is available from the 511NY Web site. Select Traffic/Transit , then Traffic/Transit Map from the main menu, then select Winter Road Conditions from the map legend on the right.

What information is available?

Our Winter Road Conditions system describes driving conditions on many of New York State's most-traveled roads. Conditions are displayed on a zoomable, color-coded map based on snowplow drivers’ reports. Conditions are updated at least every four hours during winter months and more frequently during storms.

See the Status Definitions page for terms used and their explanations.

Our transit trip planner is groundbreaking in its ability to plan a multi-modal trip involving several different types of transportation services and multiple operators. The trip planner also allows you to specify:

• Travel by (pick from the list: Transit, train only, bus only, walk only, bike only, transit & bike)
• Optimize by: Fewest transfers or Quickest trip

How do I use the 511NY Transit Trip Planner?

Enter your Start and End Address in the fields shown to the left of the map. Then click ‘Submit’.

If you want to add more settings click the ‘Show Settings’ button.

• There you will be able to enter whether you want to ‘Arrive at’ or ‘Depart by’ a certain time and date, which can be filled in manually or using the clock and calendar pop-ups.
• You can select the modes you would like to travel by (Transit, train only, bus only, walk only, bike only, transit & bike) and
• You can select how to optimize your trip (Fewest transfers or Quickest trip)

Absolutely. The Transit Trip Planner uses auto-complete functionality to help you identify the correct address. You can also click on the map to indicate the approximate origin and destination of your trip. Zoom in, as needed, to see more street detail.

After you have submitted your inputs, the results will display in the same window under the ‘Submit’ button. You may have to scroll down or ‘Hide Settings’ to see your trip options (up to 3). Trip options show:

• Map with trip traced
• Starting and Ending points on the map and in text
• Start and end time and trip duration

Yes. Your itinerary will be displayed alongside a map showing the starting point of your trip and where you will pick up the service as well as providing you with detailed directions.

Can I print directions?

Yes, the Transit Trip Planner supports printing. After you have planned your journey and selected your trip option, click the print icon on the right side of the option summary (under the total travel time). Your browser should open a pop-up window to allow you to choose your printer and other printing options.

The Transit Trip Planner can’t find my address.

Zoom into your address and right click on the map. The map will give you an option to set your start location or end location.

You'll never travel without our trip planner again

Travel planning at its best. build, organize, and map your custom itineraries in a free travel app designed for vacations & road trips, powered by our trip planner ai.

Your itinerary and your map in one view

No more switching between different apps, tabs, and tools to keep track of your travel plans.

What travelers are raving about

Features to replace all your other tools, add places from guides with 1 click, collaborate with friends in real time, import flight and hotel reservations, expense tracking and splitting, checklists for anything, get personalized suggestions, plan like a pro.

Unlock premium features like offline access, unlimited attachments, flight deals, export to Google maps, and much more

Offline access

Unlimited attachments, optimize your route.

4.9 on App Store, 4.7 on Google Play

Discover your next favorite destination

Have tips of your own? Write a guide to share with other travelers like you!

Ready to plan your trip in half the time?

For every kind of trip and every destination, the best road trip planner, the best vacation planner, the best group itinerary planner.

• Travel Tips
• First Time Visitors
• 101 Fun Attractions
• Helpful Links
• More Places
• Orlando Bus Rides
• Orlando 1-Day
• Miami City & Boat
• Disney Multi-Day
• Airport Transportation
• Hotel Search
• Hotel Rebates
• General Discussion
• Travel & Recreation
• Moving & Living Here
• Nightlife & Parties
• Off-Topic & Chit Chat
• Food & Restaurants
• Introduce Yourself
• Hotels & Lodging
• Site Feedback & Help
• Moving Advice
• True Crime Stories
• Restaurants
• Movie & TV Shows
• Reader's Comments
• Yellow Pages
• Travel Planning Help
• Cancellation Policy
• Site Security
• Favorite Links

Where in Florida?

Articles, video clips, and tours.

• Miami attracts 8 millions visitors a year, and is between the two largest cruise ports in the world.
• Key West : Cross the Overseas Highway to the Florida Keys and Key West.
• Everglades : One of the largest national parks in the United States.
• Orlando is located 232 miles north of Miami, and going to Disney World is easier than you think.
• More Places : Central Florida, West Coast, Cities outside the State.

Travel Planner

• Travel Tips from 411 : Trip planning, packing, safety, hotels, and more.
• First-Time Visitors : What to expect, when coming from another country.
• 101 Fun Attractions : Out of town visitors… Where do you take them?
• Moving Resources : Firsthand info about what living in Miami is really like.
• Disney Vacations : Learn about Disney parks and vacation packages.
• Florida Cruises : Cruise lines, ports of call and ship details.

Video Of The Month

Watch a video about how to take better vacation photos. More videos

The following tips offer advice on what to shoot and how to avoid some common mistakes.

• Calendar of Events
• Search by Month
• Weather Forecast
• Travel News
• Food & Restaurants
• Customer Support
• Privacy Policy

• Trip Planner
• Map Options
• Access Services

Access all Go511 Features

Service Area Lookup Help

Service Area Lookup allows you to check whether or not one or two locations are within the Access Services coverage area.

• As a street address: 101 S Main St
• Or as a landmark name: Disneyland
• When in doubt about an address range (E, W, N, or S) or street type, you can enter the location without it. If it is not a unique location, you will get a list of possibilities to choose from.
• Spell out street names instead of using abbreviations. For example, instead of PCH, type Pacific Coast Highway. Instead of MLK, type Martin Luther King.
• To help the Service Area Lookup find your address, enter additional information, like the city, separated by commas.
• 300 World Way, Los Angeles (with city only)
• W Ash Ave, Fullerton (With city and direction)

Getting Around

In this section, mobile apps, leaving the bay area.

The following programs provide local transportation services, such as traffic condition information on city streets, transit schedules, incentives for trying transit or carpooling (such as cash or gift cards), or convenience services (such as on-site transit ticket sales), and more. Choose a link below to learn more.

• 511 Contra Costa
• Bishop Ranch Transportation Center
• I-80 Smart Corridor Project
• Hacienda Business Park Transportation Management Association
• Peninsula Traffic Congestion Relief Alliance
• Santa Clara County’s Roads & Airports Department
• San Francisco 311
• San Francisco Department of the Environment
• Solano Mobility
• Transportation Authority of Marin
• Transportation Management Association of San Francisco

Additional Resources

You may also be interested in...

Transit Disruptions

Call 511 Freeway Assist

PASSING TRAFFIC

^ Back to top

Customer Service

(619) 557-4555 TTY: (619) 234-5005

Trip Planning

(619) 233-3004

Customer Feedback Form

View all Contact Numbers

PRONTO Support

(619) 595-5636

Transit Store

(619) 234-1060

Monday-Friday 8AM-5PM Closed Weekends & Holidays 1255 Imperial Ave, Suite 1000

MTS Security

Call or Text: (619) 595-4960

MTS Security is available 24/7

Lost & Found

• Moscow Tourism
• Moscow Hotels
• Moscow Bed and Breakfast
• Moscow Vacation Rentals
• Flights to Moscow
• Moscow Restaurants
• Things to Do in Moscow
• Moscow Travel Forum
• Moscow Photos
• All Moscow Hotels
• Moscow Hotel Deals
• Things to Do
• Restaurants
• Vacation Rentals
• Travel Stories
• Rental Cars
• Add a Place
• Travel Forum
• Travelers' Choice
• Help Center

Moscow Trip- Wonderful!!!!!!! - Moscow Forum

• Europe    
• Russia    
• Central Russia    
• Moscow    

Moscow Trip- Wonderful!!!!!!!

• United States Forums
• Europe Forums
• Canada Forums
• Asia Forums
• Central America Forums
• Africa Forums
• Caribbean Forums
• Mexico Forums
• South Pacific Forums
• South America Forums
• Middle East Forums
• Honeymoons and Romance
• Business Travel
• Train Travel
• Traveling With Disabilities
• Tripadvisor Support
• Solo Travel
• Bargain Travel
• Timeshares / Vacation Rentals
• Central Russia forums
• Moscow forum

We arrived last Sunday in late afternoon at SVO. Reserved a ride through Moscow Private Tours (excellent, highly recommended) and the driver was waiting for us to take us to the hotel. The driver, who spoke English, helped us to maneuver the Russian-only ATM I placed my card into (I'm not sure if there were English ones there as well, but not all allowed you to pick multiple languages) and provided a brief tour of different buildings as we passed.

After we checked into the Mercure Arbat Hotel (also excellent, highly recommended) we took a nap- (16 hrs, 3 flights ) then checked out Metro station Smolenskaya (dark blue line) across Karmanitskiy street in front of the hotel entrance, past the British pub (Herring was good there, service mixed). The Smolenskaya light blue metro line was across the main road Smolenskaya Square (where there is a Paul restaurant, great for a good quick AM croissant, sandwich to go or coffee, service very good) towards the Lotte Hotel but on the other side of the street (reached by taking the stairs underground and across). Got more rubles from the Citibank ATM in Lotte Plaza, to the right as you enter, as I had really only gotten enough at the airport to pay the driver.

Went back to the Metro and got two 20-ride tickets using mostly sign language and smiles.

Muscovites took pity on me throughout my time there, with my broken "I only speak a little Russian, and not very well" pleas for help.

That first night we took the Moscow evening tour through Moscow Private Tours, the guide Kate was wonderful, in the lobby at exactly 20:30 and ready to go.

When we returned, we stopped at a small cafe on the corner that was still open and got some hot borscht - the logo had the little coffee bean man with the monocle, no idea of the name. Very nice and very inexpensive spot.

Monday, took the Metro to Revolution Square and walked up towards the Kremlin (through Alexander Gardens, past the Tomb of the Unknown Soldier)- on the left is a ticket office, I changed my internet print out receipt for the 10:00 AM Armory visit into tickets (there are 2 separate windows across from the windows to buy tickets to make the exchange). We waited on line and went through security, and were able to get tickets to the Diamond Fund immediately upon entering. Spent a little less than an hour with the diamonds then went to the Armory and got the audio tour. Spent longer there. Did the churches of the Kremlin afterwards. As it was my birthday, we went back to the hotel and were surprised by a bottle of champagne and cake, along with a handwritten note from the Arbat General manager. Absolutely wonderful surprise. Walked along Arbat that evening and had a light meal.

Tuesday morning took the Metro to Tretyakov Gallery. Had to use Google maps to get there once we left the Metro (not uncommon), but they work fine. We pretty much relied on Google and Yandex for getting anywhere. Spent a long time (so many beautiful items!) wandering around with the audio tour. Walked back up and over the river to the Kremlin and went into St. Basil's, then back to the hotel to get ready for dinner at Oblomov (via Metro and a short walk). Had the rabbit. Amazing!

Wednesday we hired a driver to take us to take us to Sergiyev Posad and give us a tour. Lots of history, amazing place I'm glad I didn't miss. Rather than drop us off at the hotel, we asked to be taken to the VDNKh exposition center for drop off, which we had passed heading out. Spent about 90 minutes in the space museum then wandered down past the ice rink. Great stop. Went back to the hotel and had a quick meal at the British pub.

Wednesday night late we decided we'd try to get tickets for the fast train to St. Petersburg. Zero success using our iPads to book any tickets, mine kept getting error messages and my husband's wouldn't let us pay- we finally decided to just get up early the next AM and head down to the train station and try our luck.

Thursday AM we did just that, leaving at 5:15 AM to find the Metro closed (yikes!) so we had to get a cab to Leningradsky Station. I had placed "We would like two tickets on the following trains, sitting together" into Google and saved a screen capture from the iPad showing Thursday's 6:40 AM Sapsan train with the least expensive rate and Friday's 3:10 PM, inexpensive rate, coming home. Worked like a champ. Will post St. Petersburg side trip into that forum.

Came back on Friday evening to Moscow via Metro from the train station (really busy at that time!) to the hotel then wandered again, down Old Arbat, stopped and got a light meal. Saturday, our last full day in Moscow, we pretty much did the same, wandered the shops of Tverskaya Ulitsa (Gastronomia Eliseevsky- wow!), checked out the rest of the Metros we wanted to see, ended up back at Red Square then dressed for dinner at Chemodan (very, very good!)

Sunday had a 9:30 AM pick up (he came about 10 minutes early, was great) arranged through Moscow Private Tours and back to SVO and home. But- not before I got my March 8 flowers :) Had an excellent time. Felt more safe in Moscow (especially the Metro) than I did in London , Paris and NY! We had some really interesting talks about politics, the economy, salaries, traffic- even Ukraine - and I felt as though I learned a bit of "the other side" of things. The only rude face we got was from the security officer at the Diamond Fund when I was explaining to my husband it was my birthday and I *really* wanted that diamond crown . . .

Great report - thanks!

>> little coffee bean man with the monocle, no idea of the name

The name is Shokoladnitsa, http://shoko.ru/

They also had a wonderful breakfast croissant with salmon. While we loved the hotel, the breakfast here was much easier on the wallet.

AMAZING report...made me feel like I was back there again...you guys were troopers! Hope we can have you go back again!

satchel, this is a WOW report... well-phrased, nicely narrated and with absolute undeniable 100% positivity from your visit. thanks a lot for posting and sharing with us!

Thank you for all your time and great report with a lot of details.

Ya, makes me think I wanna go again ;-)

Delta still has amazing fares.

Glad you enjoyed it!

As low as 379 from ny

We left from sf for a rate near that, but I don't see it any more http://thepointsguy.com/2015/03/deal-alert-flights-to-moscow-for-379-round-trip-on-delta/

• Train Booking Moscow to St. Peter 1:31 pm
• Planning trip to Russia Apr 09, 2024
• SIM card. Russian SIM cards, do they still work in the UK? Apr 09, 2024
• Union Pay debit card Mar 27, 2024
• Russian trying to book a hotel in Jerusalem Mar 14, 2024
• Dual Citizen Arrested in Russia Mar 12, 2024
• about clothes Feb 27, 2024
• NOTE - border crossing from Finland into Russia closed Feb 09, 2024
• Snow boots in Red Square Feb 04, 2024
• Travelling to Moscow & Murmansk with toddle in winter Feb 02, 2024
• Anyone traveling from London to Moscow this week ? Jan 27, 2024
• Booking accommodation Jan 11, 2024
• Traveling friends (Designers preferred) :) Jan 05, 2024
• Are shops and things closed during Christmas and New Week ? Dec 15, 2023
• Moscow to St Petersburg train or air?? 32 replies
• New Sapsan Express Train from Moscow to St Petersburg 18 replies
• New year's in moscow 8 replies
• Hop on Hop Off Bus Tour 5 replies
• How do you purchase Bolshoi Ballet tickets at a great price? 2 replies
• Select-a-room.com Are they legitimate? 3 replies
• Weather Moscow and St. petersburg in May 8 replies
• Night train to St Petersburg 3 replies
• ATM Access 12 replies
• Visa needed if on layover at Moscow Airport??????? 15 replies

Moscow Hotels and Places to Stay

• Where can I get initial answers to ANY question?

• Plan a Road Trip
• Plan a Flight
• Find an Airport
• Where to Stay
• All Questions

Minsk to Moscow drive

Minsk to moscow road trip planner.

Here's a sample itinerary for a drive from Minsk to Moscow. If you're planning a road trip to Moscow, you can research locations to stop along the way. Make sure you check road conditions to double check the weather. Find the best hotels, restaurants, and attractions based on the most talked about places recommended by Trippy members.

10:00 am  start in Minsk drive for about 1.5 hours

11:17 am   Barysaw stay for about 1 hour and leave at 12:17 pm drive for about 1.5 hours

1:53 pm   Orsha stay for about 1 hour and leave at 2:53 pm drive for about 2 hours

day 1 driving ≈ 5 hours

8:00 am  leave from Smolensk drive for about 61 hours

day 2 driving ≈ 61 hours

11:00 am  leave from Borodino drive for about 1.5 hours

12:35 pm  arrive in Moscow

day 3 driving ≈ 1.5 hours

Where should I stop along the way?

Barysaw Orsha Smolensk Borodino

Where's the best place to eat in Moscow?

Need some recommendations on somewhere to get food?

Trippy members suggest Pushkin Cafe , which was mentioned 4 times.

Want to research more popular restaurants in Moscow? Click the blue button below.

What are some things to do in Moscow?

This section could be endless, so rather than trying to suggest every local activity or attraction, we'll leave it open-ended.

These are some of the places people talk about on Trippy:

Of course, Trippy is the perfect place to ask questions because there's an entire community of travelers talking to each other and sharing tips and advice. Trippy is where you can get answers personalized for your tastes, budgets, trip dates & more!

For example, here are some questions people have asked about Moscow. Click on any question to see answers from the community!

Click the button below to explore more questions and answers related to Moscow.

Do I really have to go back home?

Yes, even this step is optional, because if you're on vacation who wants the trip to end? It's okay, you can start planning your next trip!

Want to plan the trip back? Get the reverse directions for a Moscow to Minsk drive , or go to the main page to plan a new road trip .

You can also compare the travel time if you're flying or driving by calculating the distance from Minsk to Moscow . Or get a full Minsk to Moscow flight plan .

Don't forget about exploring your own hometown with a staycation. You can also find some cool day trips or get away for a weekend.

And if you know Minsk well, please help your fellow travelers and answer their questions about Minsk!

More info on this route:

road conditions from Minsk to Moscow

places to eat

alternate routes

Google driving directions