what cruise ship sank recently

Norwegian cruise ship loses ability to navigate after rogue wave hits

A Norwegian cruise ship lost the ability to navigate after a rogue wave crashed into it Thursday, the cruise company HX said.

The MS Maud lost power after the wave hit as the ship was sailing toward Tilbury, England, from Florø, Norway, HX, a unit of Norway’s Hurtigruten Group, said in a statement.

None of the 266 passengers or 131 crew members were seriously injured, HX said.

"The situation is stable, the ship has propulsion and they are able to navigate the ship manually via emergency systems," the Danish Joint Rescue Coordination Centre said in a statement Friday local time.

The rogue wave shattered windows on the ship's bridge, which caused water to enter the vessel and resulted in a power outage, Reuters reported.

The ship was in the North Sea at the time, in an area hit by a storm late Thursday with hurricane-force gusts forecast to continue Friday, the Danish Meteorological Institute said according to Reuters.

One passenger posted a video on Facebook showing the view from her room's window Thursday with the cruise ship bobbing up and down and creaking in the throes of high waves. 

Because of a lack of navigational abilities, the ship had to be steered manually from the engine room, per the news agency.

Two civilian support vessels are aiding the ship in its journey to port, Danish rescue authorities said.

The ship, traveling under its own power, is currently sailing to Bremerhaven, Germany, for disembarkation, HX said in an updated statement Friday.

“Following ongoing safety checks and technical assessments, given the weather conditions, we decided to amend the planned sailing route. Across the fleet, there are thorough operational protocols in place and we always prioritize the safety of those onboard,” HX said.

"Our team are working to arrange onward travel back home for guests onboard," the statement added.

Irene Byon is a booking producer for NBC News.

Rebecca Cohen is a breaking news reporter for NBC News Digital.

10 years later, Costa Concordia disaster is still vivid for survivors

• Copy Link URL Copied!

Ten years have passed since the Costa Concordia cruise ship slammed into a reef and capsized off the Tuscan island of Giglio . But for the passengers on board and the residents who welcomed them ashore, the memories of that harrowing, freezing night remain vividly etched into their minds.

The dinner plates that flew off the tables when the rocks first gashed the hull. The blackout after the ship’s engine room flooded and its generators failed. The final mad scramble to evacuate the listing liner and then the extraordinary generosity of Giglio islanders who offered shoes, sweatshirts and shelter until the sun rose and passengers were ferried to the mainland.

Italy on Thursday is marking the 10th anniversary of the Concordia disaster with a daylong commemoration that will end with a candlelit vigil near the moment the ship hit the reef: 9:45 p.m. on Jan. 13, 2012. The events will honor the 32 people who died that night, the 4,200 survivors, but also the residents of Giglio, who took in passengers and crew and then lived with the Concordia’s wrecked carcass off their shore for another two years until it was righted and hauled away for scrap.

“For us islanders, when we remember some event, we always refer to whether it was before or after the Concordia,” said Matteo Coppa, who was 23 and fishing on the jetty when the darkened Concordia listed toward shore and then collapsed onto its side in the water.

“I imagine it like a nail stuck to the wall that marks that date, as a before and after,” he said, recounting how he joined the rescue effort that night, helping pull ashore the dazed, injured and freezing passengers from lifeboats.

The sad anniversary comes as the cruise industry, shut down in much of the world for months because of the coronavirus pandemic, is once again in the spotlight because of COVID-19 outbreaks that threaten passenger safety. The U.S. Centers for Disease Control last month warned people across-the-board not to go on cruises , regardless of their vaccination status, because of the risks of infection.

A dozen passengers on cruise ship test positive for coronavirus

The passengers, whose infections were found through random testing, were asymptomatic or had mild symptoms, according to the Port of San Francisco.

Jan. 7, 2022

For Concordia survivor Georgia Ananias, the COVID-19 infections are just the latest evidence that passenger safety still isn’t a top priority for the cruise ship industry. Passengers aboard the Concordia were largely left on their own to find life jackets and a functioning lifeboat after the captain steered the ship close too shore in a stunt. He then delayed an evacuation order until it was too late, with lifeboats unable to lower because the ship was listing too heavily.

“I always said this will not define me, but you have no choice,” Ananias said in an interview from her home in Los Angeles. “We all suffer from PTSD. We had a lot of guilt that we survived and 32 other people died.”

Prosecutors blamed the delayed evacuation order and conflicting instructions given by crew for the chaos that ensued as passengers scrambled to get off the ship. The captain, Francesco Schettino, is serving a 16-year prison sentence for manslaughter, causing a shipwreck and abandoning a ship before all the passengers and crew had evacuated.

Ananias and her family declined Costa’s initial $14,500 compensation offered to each passenger and sued Costa, a unit of U.S.-based Carnival Corp., to try to cover the cost of their medical bills and therapy for the post-traumatic stress they have suffered. But after eight years in the U.S. and then Italian court system, they lost their case.

“I think people need to be aware that when you go on a cruise, that if there is a problem, you will not have the justice that you may be used to in the country in which you are living,” said Ananias, who went onto become a top official in the International Cruise Victims association, an advocacy group that lobbies to improve safety aboard ships and increase transparency and accountability in the industry.

Costa didn’t respond to emails seeking comment on the anniversary.

Cruise Lines International Assn., the world’s largest cruise industry trade association, stressed in a statement to the Associated Press that passenger and crew safety were the industry’s top priority, and that cruising remains one of the safest vacation experiences available.

“Our thoughts continue to be with the victims of the Concordia tragedy and their families on this sad anniversary,” CLIA said. It said it has worked over the past 10 years with the International Maritime Organization and the maritime industry to “drive a safety culture that is based on continuous improvement.”

For Giglio Mayor Sergio Ortelli, the memories of that night run the gamut: the horror of seeing the capsized ship, the scramble to coordinate rescue services on shore, the recovery of the first bodies and then the pride that islanders rose to the occasion to tend to the survivors.

Ortelli was later on hand when, in September 2013, the 115,000-ton, 1,000-foot long cruise ship was righted vertical off its seabed graveyard in an extraordinary feat of engineering. But the night of the disaster, a Friday the 13th, remains seared in his memory.

“It was a night that, in addition to being a tragedy, had a beautiful side because the response of the people was a spontaneous gesture that was appreciated around the world,” Ortelli said.

It seemed the natural thing to do at the time. “But then we realized that on that night, in just a few hours, we did something incredible.”

More to Read

Titanic expedition yields image of lost bronze statue, 2 million high-resolution photos

Sept. 2, 2024

Body of British tech magnate Mike Lynch is among those recovered from yacht wreckage, officials say

Aug. 22, 2024

Divers find 4 bodies during search of superyacht wreckage after it sank off Sicily, 2 more remain

Aug. 21, 2024

Sign up for Essential California

The most important California stories and recommendations in your inbox every morning.

You may occasionally receive promotional content from the Los Angeles Times.

More From the Los Angeles Times

Entertainment & Arts

Hold my beer can: Museum says a worker thought unique art installation was trash

World & Nation

U.S. hits former Ecuador leaders with visa bans over corruption

North Korea vows to block border with South Korea and build front-line defense structures

Oct. 9, 2024

Japan’s new prime minister dissolves the lower house of parliament to set up a snap election

Most read in world & nation.

Hurricane Milton barrels into Florida with fury; Tampa Bay faces peril

In Iran, war jitters fuel public support for developing nuclear weapons

Oct. 8, 2024

At the epicenter of the Mexican drug trade, a deadly power struggle shuts down a city

Oct. 7, 2024

Anticipating backlash, Alex Cooper of ‘Call Her Daddy’ explains that Kamala Harris interview

• Dominican Republic
• Riviera Maya
• New York City
• All Destinations >

• All-Inclusive
• Kid-Friendly
• All Collections >

• What's New
• Rookie Mistakes
• Luxury for Less
• Destination Cheat Sheets
• Travel Safety
• Travel Tips
• Hidden Gems
• Steamy Travel
• Health and Wellness Travel
• All Stories >

• Adults Only Travel

By proceeding, you agree to our  Privacy Policy and  Terms of Use .

The 9 Worst Cruise Ship Disasters

The Titanic may be the most famous ship disaster, but surprisingly, it’s not even close to being the deadliest wreck that ever occurred on a luxury liner. If you’re trying to dissuade someone from taking a cruise, you should show them this list of maritime misadventures presented in no particular order. Disclaimer: The vast majority of cruises sail without incident and are safe and not filled with poop. (Oh yeah, we’ll get there.) Get your plate ready for a buffet of high-seas horror.

1. RMS Titanic

F.G.O. Stuart (1843-1923) {{PD-old}} /Wikimedia Commons

The many experts in 1912 who considered the Titanic “unsinkable” were to be proven wrong on the boat’s maiden voyage from Southampton to New York City. Thomas Andrews had designed the ship to withstand head-on collisions and rammings from other ships. However, the North Atlantic Ocean iceberg that took down the vessel scraped through five of its 16 watertight compartments. The boat would have reportedly remained afloat if it had only gone through four. Like other systems at the time, the Titanic's lifeboats were designed to shepherd passengers to nearby rescue ships, not take them to shore. Unfortunately, help was many hours away in the wee hours of April 15 when the boat was going under. The poor crew organization also caused many lifeboats to leave the ship at far less than full capacity. Plus, they only had enough boats for about a third of the onboard. As a result, more than 1,500 people died — either on the ship or in the icy waters, waiting for help. A recent theory suggests a fire that started in the hull before the ship set sail weakened the vessel’s steel walls, making it susceptible to an iceberg that normally wouldn’t have caused as much damage.

2. Eastern Star’s Dongfang zhi Xing

In 2015, Dongfang zhi Xing was traveling on the Yangtze River in China when a thunderstorm struck, and the boat capsized. Ships in the area were warned that bad storms were coming and told to take precautions, but it is unclear if the Dongfang zhi Xing ever received the warnings and continued to sail. The ship was met with winds of up to 72-85 mph, and ultimately, a downburst (a strong downward wind) caused the ship to capsize and sink. Out of the 454 people on board, only 12 survived, making the total number of dead 442.

3. Carnival Cruise Line’s Triumph

DVIDSHUB/Flickr

A generator fire on Carnival Cruise Lines’s Triumph (now called Carnival Sunrise) left the ship powerless, and a late-night comedy punchline was born: “The Poop Cruise.” Without working bathrooms, passengers were forced to drop their payloads into red “hazardous waste” bags and stuff them into garbage cans left in the hall. Passengers described carpets soaked with more than two inches of raw sewage. News reports described the scene as a “shanty town” and a “new circle of hell.” One passenger reportedly called her husband and told him that their 12-year-old daughter had Skittles for breakfast. It took four days for the Triumph to be towed from the Gulf of Mexico to Mobile, Alabama, where it was possible to smell the ship from the dock. Later, 31 passengers claimed long-lasting damage, including PTSD, and sued. After the verdict, 27 of them split $118,000, many earning less than $3,000 (minus legal fees) for their troubles.

4. Costa Concordia

European Commission DG ECHO/Flickr

One of the biggest passenger ships ever wrecked, the Costa Concordia had 17 decks, six restaurants, a three-story theater, and enough room for 4,200 vacationers. On January 13, 2012, Captain Francesco Schettino agreed to a request by the ship’s chief maître d’, Antonello Tievoli, and sailed closer to Isola del Giglio than normal. Why? Tievoli, a native of Giglio, wanted to impress and “salute” local residents. Unfortunately, Captain Schettino turned off the ship’s alarm for the computer navigation system and later admitted he thought he knew the waters well enough to navigate by sight. However, the ship’s first mate testified that the captain had left his glasses in his cabin and requested them. The Costa Concordia struck an underwater rock, capsized, and sank, killing 32 passengers. Schettino’s worst maritime sin? He abandoned the ship with 300 passengers still onboard. A Coast Guard officer in contact with the ship at the time of the sinking claimed he told Schettino to get back onboard. After being convicted of manslaughter and pursuing several appeals, Schettino only started his 16-year prison sentence in May of 2017. The salvage effort (the ship was completely dismantled) was the largest effort of its kind.

5. SS Eastland

Launched in 1903, the SS Eastland was a passenger ship based in Chicago and used for tours. Although the ship had noted listing (tilting) since its inception and some measures had been taken to rectify this, the SS Eastland was still suffering from being top-heavy when boarding for a cruise in 1915. The ship was meant to sail from Chicago to Michigan City, Indiana, carrying workers from Western Electric Company’s Hawthorne Works for a picnic. On July 24, 2,572 passengers boarded, with many congregating on the open upper decks. While still docked, the ship began to list to the port side, and reportedly, at some point, more passengers rushed to the port side, causing the ship to roll onto its side completely. Despite the river’s bottom being just 20 feet below and the shore being about the same distance, a total of 844 passengers and crew members died, including 22 entire families.

6. Royal Pacific

When the Royal Pacific was first launched as a passenger ferry in 1964, it could carry 250 passengers, 91 cars, and 16 trucks. Sold and converted into a cruise ship in the late 1980s, the boat’s maiden voyage was a two-night “cruise to nowhere” from Singapore and sailed by Phuket, Malacca, and Penang before returning home. At around 2 a.m., when most passengers were asleep, the crew heard a loud bang, and the plates on the buffet table crashed to the ground. A Taiwanese trawler, Terfu 51, had accidentally rammed the ship, leaving a six-foot gash in the side. As the trawler pulled away, there was a deafening sound of metal scraping against metal. The PA system wasn’t working properly on the boat, but the safety officer ran downstairs to survey the damage. When he returned, he told everyone to put on their life jackets. Reports vary about how many passengers were impacted — most tallies number 30 dead and 70 injured. Several passengers also complained that a mix of Greek-, English- and Mandarin-speaking crew members led to few people understanding what anyone was saying.

7. SS Morro Castle

The story of the SS Morro Castle is so dreadful it’s surprising no Hollywood producer has turned the tale into a horror movie. Director Fritz Lang collaborated on a script about the tragedy, and named it “Hell Afloat” (which is a pretty apt description), but it was never made. Between 1930 and 1934, the SS Morro Castle regularly shuttled 480-plus passengers between Havana and New York. While onboard, there was no Depression to worry about and no Prohibition, which meant plenty of booze-filled partying. However, the September 1934 return sail from Cuba to the Big Apple seemed cursed. On September 7, Captain Robert Wilmott complained of stomach trouble after eating dinner and retired to his cabin, where he later died of an apparent heart attack. Chief Officer William Warms took command, and a few hours later, around 3 a.m. on September 8, a fire started in one of the storage lockers. The crew’s attempts to fight the fire were haphazard and inadequate, and soon, the blaze couldn’t be contained. Many crew members abandoned the ship, leaving confused passengers to fend for themselves in the dark, smoky hallways. Some jumped from the deck to their death in the water. Rescuers lined up on the Jersey Shore to meet the lifeboats carrying passengers. The next morning, the burning, black hull of the SS Morro Castle ran aground at Asbury Park, New Jersey. Of the 549 people aboard the cruise, 86 guests and 49 crew members died.

8. Royal Caribbean’s Explorer of the Seas

A cruise can be an oasis of calm in rough waters, but it’s also a petri dish of disease where viruses ricochet from passenger to passenger. In 2014, the Royal Caribbean’s Explorer of the Seas cruise from New Jersey to the Caribbean earned the dubious honor of being the ship with more sick passengers than any other boat trip since the Centers for Disease Control and Prevention started keeping statistics more than 20 years ago. An estimated 700 passengers and crew members were sick at some point. Most cruise ship illnesses result from norovirus, that causes inflammation of the stomach and large intestines and regular trips to the “head.” If you’re wondering how to stay healthy on a cruise with sick passengers, plenty of handwashing (and avoiding ill people) is key. Bugs pass quickly through contact with ship railings, bathroom doors, and buffet food.

9. MTS Oceanos

Built by a French company and first launched in 1952, the MTS Oceanos was purchased by a Greek company in 1976. On August 3, 1991, Oceanos set sail for East London, South Africa, and headed north for Durban, led by Captain Yiannis Avranas. The ship reportedly headed into 40-knot winds and 30-foot swells, and thus, the typical sail-away outdoor deck party with British entertainers Moss and Tracy Hills was moved to an indoor lounge. The sea conditions worsened that night, leading to the ship rolling from side to side, and eventually, an explosion was heard due to a lack of repairs for the waste disposal system. This all led to the ship losing power and water filling its generator room, so the generators were shut down and the ship was led adrift. A distress call was sent and answered by numerous South African helicopters and a Dutch container ship. Shockingly, the captain and many crew members were among the first to be airlifted to shore, leaving the entertainment staff to coordinate the rescue efforts and help passengers to safety. All 571 passengers and crew members were saved by the time the ship sank nose-first into the sea.

Carnival cruise ship rescues 2 men whose boat sank in Gulf Of Mexico

GALVESTON, Texas (TMX) - Two men who were stranded in the Gulf of Mexico after their boat sank were rescued Monday by a Carnival Cruise Line ship.

The company said in a statement that crew members aboard the Carnival Jubilee spotted the two men in a kayak off the coast of Isla Mujeres, Mexico, and quickly rescued them. The men said their boat sank and they used the kayak to stay afloat.

The men “were evaluated by the ship’s medical staff and given first aid and food,” Carnival said.

The ship’s crew contacted Carnival’s Fleet Operation Center staff in Miami and the Mexican Navy, which arranged to transfer the men shortly after they were rescued.

The Carnival Jubilee departed Saturday from Galveston, Texas, on a week-long western Caribbean voyage. Carnival said the Jubilee would proceed on its regular schedule, visiting Mahogany Bay, Roatan, in Honduras, on Tuesday.

Copyright 2024 TMX. All rights reserved.

Tracking Milton: Impacts expected Thursday

LIST: Schools to change schedule due to Hurricane Milton

Georgia travel alert ahead of Hurricane Milton

Battery Creek High School deemed safe after large police presence nearby

Beaufort Police investigate infant fatality

Here is why there won’t be any wind chill warnings this winter in the US

Disney World, Universal Orlando to close ahead of Milton

More than 100 raccoons swarm woman’s home demanding food

Latest news.

G.A.R.D. under investigation & Stop Order amid Director’s arrest on aggravated animal cruelty

LIVE: Florida governor gives update on state’s response to Hurricane Milton

Biden on Milton disinformation

Parents say preschool teachers were giving their children sleeping aids ‘to keep them quiet’

Social Security’s scheduled cost of living increase ‘won’t make a dent’ for some retirees

Local NAACP chapter responds to lawsuit filed against Gov. Brian Kemp and the Secretary of State

Florida Highway Patrol rescue dog tied to pole on I-75 ahead of Milton

Tybee Island prepares for Hurricane Milton’s impacts

• Skip to main content
• Keyboard shortcuts for audio player

Dozens are dead and hundreds feared missing from migrant ship sinking off Greece

The Associated Press

This undated handout image provided by Greece's coast guard on Wednesday, June14, 2023, shows scores of people covering practically every free stretch of deck on a battered fishing boat that later capsized and sank off southern Greece. AP hide caption

This undated handout image provided by Greece's coast guard on Wednesday, June14, 2023, shows scores of people covering practically every free stretch of deck on a battered fishing boat that later capsized and sank off southern Greece.

KALAMATA, Greece — Rescue workers transferred the bodies of dead migrants to refrigerated trucks as a major search continued Thursday for possible survivors of a sea disaster in southern Greece. Hundreds of people are still feared missing.

At least 78 bodies have been recovered after a fishing boat crammed with migrants seeking to make it from Libya to Italy capsized and sank a day earlier in deep waters off the Greek coast.

Rescuers saved 104 passengers — including Egyptians, Syrians, Pakistanis, Afghans and Palestinians — but authorities fear that hundreds of others may have been trapped below deck. If confirmed that would make the tragedy one of the worst ever recorded in the central Mediterranean.

Authorities revised the confirmed death toll from 79 following an overnight count of the bodies.

Why Tunisians are now risking their lives trying to cross the Mediterranean to Europe

"The survivors are in a very difficult situation. Right now they are in shock," Erasmia Roumana, head of a United Nations Refugee Agency delegation, told The Associated Press after meeting the rescued migrants in a storage hangar in the southern port of Kalamata.

"They want to get in touch with their families to tell them they are OK, and they keep asking about the missing. Many have friends and relatives unaccounted for."

Greece declared three days of mourning and politicians suspended campaigning for a general election on June 25.

Ursula von der Leyen, the European Commission president, said she was "deeply saddened" by the tragedy and promised to strengthen cooperation between the European Union and nearby countries to try to further crack down on migrant smugglers.

But human rights groups argue that the crackdown means migrants and refugees are being forced to take longer and more dangerous routes to reach safe countries.

The search operation south of Greece's Peloponnese region failed to locate any more bodies or survivors overnight or early Thursday.

A map shows the route that a fishing boat carrying migrants to Italy from Libya sank in the Mediterranean Wednesday. AP hide caption

A map shows the route that a fishing boat carrying migrants to Italy from Libya sank in the Mediterranean Wednesday.

"The chances of finding (more survivors) are minimal," retired Greek coast guard admiral Nikos Spanos told state-run ERT television.

"We have seen old fishing boats like this before from Libya: They are about 30 meters (100 feet) long and can carry 600-700 people when crammed full. But they are not at all seaworthy. To put it simply, they are floating coffins."

Coast guard experts believe the boat may have sunk after running out of fuel or suffering engine trouble, with movement of passengers inside the vessel causing it to list and ultimately capsize.

An aerial photograph of the vessel before it sank released by Greek authorities showed people crammed on the deck. Most were not wearing life jackets.

Migrants Continue To Die In Attempts To Cross Mediterranean Sea To Europe

"We are witnessing one of the biggest tragedies in the Mediterranean, and the numbers announced by the authorities are devastating," said Gianluca Rocco, head of the Greek section of IOM, the U.N. migration agency.

The IOM has recorded more than 21,000 deaths and disappearances in the central Mediterranean since 2014.

Greece's coast guard said it was notified by Italian authorities of the trawler's presence in international waters. It said efforts by its own ships and merchant vessels to assist the boat were repeatedly rejected, with people on board insisting they wanted to continue to Italy.

Twenty-nine of the survivors in southern Greece remain hospitalized, mostly with symptoms of hypothermia, while eight have been questioned by coast guard investigators. Government officials said the survivors would be moved to a migrant shelter near Athens later Thursday or Friday.

A survivors of a shipwreck washes his face outside a warehouse at the port in Kalamata town, about 240 kilometers (150miles) southwest of Athens on Wednesday, June 14, 2023. Thanassis Stavrakis/AP hide caption

A survivors of a shipwreck washes his face outside a warehouse at the port in Kalamata town, about 240 kilometers (150miles) southwest of Athens on Wednesday, June 14, 2023.

The spot is close to the deepest part of the Mediterranean Sea, and depths of up to 17,000 feet (5,200 meters) could hamper any effort to locate a sunken vessel.

The IOM said initial reports suggested up to 400 people were aboard. A network of activists said it received a distress call from a boat in the same area whose passengers said it carried 750 people.

The Mediterranean's deadliest shipwreck in living memory occurred on April 18, 2015, when an overcrowded fishing boat collided off Libya with a freighter trying to come to its rescue. Only 28 people survived. Forensic experts concluded that there were originally 1,100 people on board.

• mediterranean

• ABC7 Bay Area 24/7 live stream Watch Now
• Watch the latest ABC7 newscast here Full Story
• ABC7 proud new home of SF Chinese New Year Parade Full Story
• Track wildfires across CA with this interactive map Full Story
• cruise ship

Ruby Princess cruise ship damaged while docking in SF; passengers still waiting to depart

SAN FRANCISCO (KGO) -- The Ruby Princess cruise ship hit Pier 27 in San Francisco while docking Thursday morning, the U.S. Coast Guard says.

The Coast Guard says there is damage to both the ship's hull and the dock.

In a statement, Princess Cruise described the collision as "unexpected contact" as they were docking just after 6 a.m.

VIDEO: Record-setting year for cruising out of San Francisco predicted

At 9:40 p.m., Ruby Princess told ABC7 News in a statement the departure time frame has not yet been determined, as the damage is still being assessed:

Princess Cruises is in continued discussions with the U.S. Coast Guard regarding clearance for Ruby Princess to depart San Francisco, but a departure timeframe has not yet been confirmed. The safety of our guests and crew remain our top priority, and Ruby Princess will depart once the ship is deemed by U.S. Coast as fit to sail. The cruise line's technical experts and shoreside team will remain working on this situation, and the ship will set sail from San Francisco should clearance to depart be received at any time tonight. Additional updates regarding the ship's status and revised itinerary will be provided in the morning. Princess will also be providing a goodwill gesture of compensation once the full effect of the necessary changes is known.

While that departure time is still being determined, Princess Cruises says passengers boarded at 11:30 a.m.

Thursday morning, the ship had 3,328 guests on board with 1,159 crew members and was completing a 10-day cruise to Alaska that left San Francisco on June 26.

"I noticed we were spinning pretty quick, to be that close to the dock, and I was mid-ship, portside, looked out the window and we smacked into the dock," Sacramento resident and passenger Paul Zasso told ABC7 News.

Passengers still on board and those on the ground were trying to get a glimpse of the damage.

"It was surreal and you could definitely feel it," Sacramento resident and passenger Jeremy Jordan told ABC7 News. "It wasn't like things falling off the shelves or anything like that, kind of like when you get the tugboats coming up against us. So yeah... it was different."

While on scene, ABC7 News watched as San Francisco police surveyed the ship.

VIDEO: Passengers on Antarctic cruise ship hit by deadly 'rogue wave' speak out

In a statement, Princess Cruises reported no injuries, adding, "At no time were any guests or crew in danger."

"It was so funny, because one of the dock guys, you can hear him yell out like 'whoa' and then you can kind of hear it just slowly going in... and when he came back out, I wasn't sure what to see," Jordan added.

The shouting from the dock worker is what woke up Jordan's wife. The couple, avid cruisegoers, said Thursday morning's experience is one he won't soon forget.

"It's ironic, because I think it was yesterday the captain was talking about how he goes into docks and how unpredictable the currents are," Jordan shared. "So yeah, it's a challenge for them to be able to do that."

Passengers still waiting to depart San Francisco

"I don't swim that good. I just think they patch it up," said Jim Simpson.

Simpson is onboard the ship with his family waiting to depart for their trip to Alaska.

After a little creative thinking, we got each other's attention while he was standing on the balcony of his room.

However, Simpson says he's not worried, and that the captain has kept everyone updated.

"It's a 10-day cruise, there's plenty of time, we can make up time moving and things like that. So I don't think it's going to be an issue truthfully," Simpson said.

VIDEO: Cruise ship hits iceberg in Alaska, returns to Seattle for repairs

Now the question is: when will the ship actually leave?

Experts say it really depends on the extent of the damage - which Princess has not elaborated on.

"It depends on where the damage is. Is it at the waterline? Is it above? Is it below the waterline? Is there an actual penetration in the hull?" said Steve Browne.

Browne is a dean at Cal State Maritime. He says if the ship is just dented, it's probably safe to set sail.

But if damage is more extensive, that could change things.

"If there's a hole in the hull, then no it would not be safe for them to go to sea until it's repaired," Browne said.

Despite the delay running into the night time hours, Simpson says the mood on the ship remains pretty happy.

He even tells us, his family doesn't mind a little extra time here in the Bay Area.

"We haven't been to San Francisco in a number of years. First time for the granddaughters so we're having fun just looking at the skyline." Simpson said.

Investigation into the bar pilot

We're learning more about the Ruby Princess pilot. In some ways, this is an elite group. There aren't many bar pilots, 52 at the moment with four trainees in the pipeline according to the Board of Pilot Commissioners Executive Director.

The investigation into what went wrong with the Ruby Princess during docking at San Francisco's Pier 27 Thursday morning is in the early fact finding phase.

"It appears the port quarter of the Ruby Princess made contact with Pier 27," said U.S. Coast Guard Lieutenant Commander William Williams.

The Coast Guard which is assisting in the investigation says the pilot is being drug and alcohol tested which is standard in a serious marine incident.

"The Coast Guard has sent two teams, an investigations team and an inspection port state control team to the vessel and will be conducting those inspections and investigations," said Williams.

The San Francisco Bar Pilots are responsible for safely navigating ships they board over the offshore sand bar to docks throughout the Bay Area.

A Spokesperson working with the San Francisco Bar Pilots tells ABC7 News, "We can confirm a pilot was involved in a hard landing at Pier 27 this morning. We are cooperating with all necessary agencies in looking into this matter and cannot comment further."

The Board of Pilot Commissioners tells ABC7 News the pilot is on the Pilot Evaluation Committee which is responsible for trainees and that anyone on that committee would have to be a pilot more than 10 years.

The investigation is now in the hands of the U.S. Coast Guard and other federal agencies who were notified about the early morning incident.

If you're on the ABC7 News app, click here to watch live

Related Topics

• SAN FRANCISCO
• CRUISE SHIP

Cruise Ship

Years-long dream cruise finally sets sail, pauses due to 'paperwork'

Alaska considers cruise ship ban on Saturdays

Fire breaks out on world's largest cruise ship

Alcatraz ferry workers strike as SF summer tourism season starts

Top stories.

LIVE UPDATES: Category 3 Hurricane Milton to make landfall in Florida

• 9 minutes ago

UCSF responds to outcry from staff, patient families about lack of A/C

Tropicana implosion paves way for proposed A's Las Vegas stadium

SF's looming school closures spark frustration, sadness and protest

SFUSD releases list of 13 schools that could close amid $400M deficit

Florida officials warn it may be too late to evacuate

• 3 hours ago

Schiff and Garvey take center stage at U.S. Senate Candidate Forum

5 dead after plane crashes on Catalina Island off Southern California