ford excursion keypad not working

Easily Fix Ford Keyless Entry Keypad Not Working

• by Pratisrutee Mishra
• Updated on August 3, 2021

Is your  Ford keyless entry keypad not working  all so suddenly? Don’t panic. You are at the right place seeking help. This article will help you tackle the problem instantly, so you can enjoy riding your ford truck wholeheartedly. Before jumping right into the context, a brief introduction to the system is necessary. This article will help you understand the keyless keypads technically how to install and program them as well. 

Ford motors are one of the best-reputed models of cars in the modern world. The quality of technology used in manufacturing these models is considerably the best representation of evolved motor designs. However, every technology has limitations. Hence, the best ford convenience feature keyless keypads are gifted with the problems of ford keyless entry keypad not working.

Understanding The Ford Keyless Entry Keypad

It is true that to fix something such as a ford keyless entry keypad not working. One will need to understand the working of it in detail. The keyless keypads employed in modern-day car models are convenience features that help the owner access the locks without inserting the key. This particular system is sweet as technological advancement, but when it starts malfunctioning, things get bitter.

Role & Working

The role of the system is to allow the rider a convenient locking and unlocking of the car. It is quite interesting of a note that this system requires less or no maintenance other than battery replacements. There are two types of keyless keypads actively available in the automobile industry, differentiated as active and passive. If you want to learn about a particular kind which concerns your car refer to the points below.

• Active system: It sends teh frequency to the reciever in the car and the car unlocks.
• Passive system: It sends the frequency to the car and requires a response in return to unlock.

With the help of this technology, one can access the locks on their car doors by pressing the key within a distance of 90cm. The mechanism is usually frequency -based. To identify why your ford keyless entry keypad is not working, you will need to distinguish both types and concentrate on fixing the original cause. Here is how you can differentiate your kind of keyless keypad.

Differentiating types

Though both types can allow you to unlock your car remotely, one of them protects your car from random clicking. For a passive keyless keypad, you would have to program it personally. The ford cars usually come with these passive keyless keypad systems. Let’s get started with the installation or replacement chores now.

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Problems & Symptoms

The problems and symptoms related to the  ford keyless entry keypad not working  are often completely external or completely internal. Here are some of the possible signs of a defective keyless keypad that you might have been encountering. Refer to these to learn about the issue better. 

• Key fob is out of the required or compatible range
• The key fob remains staitionary for a minute
• the 12v battery in key fob is dead
• The main 12v battery inside the car is dead
• The radio-frequency interface is interrupted
• Problem with disability due to the anti-scan mode
• You may have entered teh pin too fast for the fob to read

Installation & Replacing

Installation and replacing of this component are similar and surprisingly easy to carry out. The best thing you can do about a ford keyless entry keypad not working is changing the battery or replacing the system as a whole. A ford keyless keypad commercially costs around $80-$100. To carry the process out, follow the steps given below.

Step-by-step:

• Unbox the keyless keypad kit to find equipments you will need.
• Use the alcohol prep pads to clean the area where you wish to stick the keypad.
• There is a 3mm adhesive tape attached to teh back of the new keypad, remove its cover.
• Stick it straight to the driver door on your truck.
• Press it for a few minutes and release.
• You have your keyless keypad installed, you may proceed to programming.

Programming Ford Keyless Keypad

Programming might sound like a complex process. However, it is easy to get this keypad programmed manually. The keypads usually come with a master code in the guide manual that comes along with the package. You will need that to activate the keypad. Only after the activation of the keypad, you proceed to program your personal code. This is the last step to re-establish a key code when the Ford keyless entry keypad not working.

• To start with, keep your door open to prevent locking yourself out
• Now, turn the ignition key from ‘OFF’ to ‘RUN’.
• Do this 8 times withing 10 seconds ensuring the last position is ‘RUN’.
• Acknowledge the lock cycle that signifies that the programming mode is on.
• Press 7-8 and 9-0 simultaneously.
• Turn the ignition key to ‘OFF’ position.
• Perform the lock cycle initiation again to exit programming mode.

FAQs Related To Ford Keyless Entry Keypad Not Working

How can i activate ford keyless entry.

You can activate your keyless keypad with the help of the master key code. That comes with the keypad. It is unique as per a particularly manufactured keypad is concerned. Then proceed with the programming step-by-step.

Can I reprogram/reset my Ford keypad when the Ford keyless entry keypad not working ?

Yes, you can program your ford keyless keypad. But, one must keep in mind that all key fobs you have been using all along need reprogramming along with a new keyless keypad for security reasons.

Why my keyless keypad does not light up? Ford keyless entry keypad not working

If your keypad doesn’t light up while trying to connect, it may be an indication of a dead battery. You must consider checking for the key-fob defects and battery. Also, check for the keypad battery. You might need to replace the keypad in case your keypad battery is dead.

Final Words

Even though the keyless keypad technology is designed for providing convenience, often when it starts malfunctioning, people grow impatient and intolerant of the problem. The ford keyless entry keypad not working can cause many issues starting from riding inconvenience to the hazardous chances of getting stuck inside the car. Get your keyless keypad reprogrammed.

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Home » Troubleshooting » Ford Excursion key fob not working – causes and how to fix it

Ford Excursion key fob not working – causes and how to fix it

The remote keyless system in Ford Excursion allows the driver to conveniently lock and unlock the vehicle with the press of a button. When the key fob stops working, it quickly becomes an inconvenience to manually lock and unlock the vehicle. In some cases it can even leave you stranded if the vehicle can’t detect the key and won’t let you start the engine.

The most common cause of key fob not working in Ford Excursion is dead battery. But the remote key can also stop working due to worn buttons, poor battery contact, water damage, defective key fob, receiver module issues, signal interference, dead 12 volt battery, and unpaired key requiring reprogramming.

1. Dead battery in key fob

Dead battery is the leading cause of key fob not working in Excursion. Usually there are signs of weakening battery before it gives up. If the remote was working previously, but the range of the remote was gradually decreasing until it ceased to function, this indicates that the battery was wearing out.

Replace the battery

If the button cell battery in the key fob of Excursion is replaced incorrectly or a battery is unsuitable, it can damage the vehicle key. Only replace drained batteries with new batteries in the same voltage, size, and specification. Make sure the battery is facing in the right direction when inserting it.

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Key fob not working after replacing the battery

When purchasing a new battery for the key fob of your Excursion, keep in mind that the battery may be sitting on the shelf for a long time. Therefore after replacement it may not work, or may not last that long. Try purchasing the battery from a store where stock moves fast. If you still can’t get the key fob to work after verifying that the battery is healthy, your key fob issues may not be due to bad battery.

Starting the engine with dead key fob battery

If your Excursion has push button start/stop feature, your vehicle may not start due to weak key fob battery and a ‘key not detected’ alert message may be displayed in the instrument cluster. Don’t worry, you can still start your vehicle, the immobilizer is controlled by a passive transponder. Passive means, among other things, that the transponder in the key does not need its own power source.

Touch the start/stop button with your key fob and then start the engine. If it doesn’t work, then look in the owners manual for exact location of key fob placement, as it may vary depending on model.

Use spare key: You can try starting your Excursion with its second key. It will also rule out any other problem with the first key, for example, water damage.

How long does the key fob battery last?

Depending on how often you use the key fob or remote control of your Excursion, the battery should last between two and four years. This is assuming the new battery you installed is healthy and its use by date is many years away.

2. Poor battery connection

The battery inside the key fob of Excursion has metal retaining clips that hold the battery in position and completes the circuit. If the clips don’t have any tension, it can cause contact issues and the remote may not receive any power. Make sure the battery is firmly placed and does not move around when you shake the remote. Also make sure all the battery contacts are corrosion and dust free.

3. Water damage

If your Ford Excursion key fob has taken a bath in the soapy water of the washing machine after you forgot to take it out of your pants pocket, water damage is very likely.

Water resistant, not waterproof

Your Excursion key has rubber seals which prevents the water from getting to the electronic chip inside. A splash of water or brief exposure to light rain should be fine, but exposure to excessive amount of water like submerging the key in the pool can cause the water to penetrate the seals and damage the chip. Submerging the key in ocean water at the beach can be much more damaging to key fob electronics due to highly conductive nature of salt water.

But my key fob survived water exposure?

If your Excursion key fob survived a wash cycle, or a deep bath in the ocean or pool water, it doesn’t make the key fob waterproof, it means you got lucky. Exposure to excessive water increases the risk of water damage, so you shouldn’t make this a habit.

What to do in case of water damage?

If your Excursion key fob stopping working after exposure to clean tap water or rain, immediately remove the battery and clean the electronic component with paper towel and let it dry fully before putting back the battery. In case of exposure to salt water, or soapy or dirty water, it is recommended to clean the chip with isopropyl alcohol or electronic cleaner. If the key fob still doesn’t work after cleaning and drying, the chip is probably fried and you will have to buy a new key.

4. Dead 12 volt battery

The remote keyless system and the central locking system in Excursion require the 12 volt battery to be in healthy state to function properly. If the 12 volt battery is dead or if the electric current has been interrupted due to corrosion on the battery terminals or the ground connection, all on-board electronics will stop working.

In this case, you will have to manually unlock the door of your Excursion with physical key. Also, the electrical accessories (e.g. headlights, fan, and infotainment system) will not function or may function poorly, and the engine will not start. Check the 12v battery and its connections.

5. Signal interference

Excursion remote control signal can be disrupted by objects, poor weather conditions or transmitters on the same frequency band close to the vehicle. The remote key may work when you’re near the vehicle, but may not work from a distance. In case of severe interference, the remote may not work at all.

Interference signals can be caused not only by neighboring radio masts and towers, but also by unprofessionally installed satellite systems. A large part of the radio interference is caused by defects and aging effects in electrical devices and radio systems, which lead to unwanted emissions, radiation and repercussions on power and communication networks. Your Excursion key fob should start working again when you leave the area of interference.

6. Reprogramming required

In rare cases, the remote key of Excursion may stop working due to pairing issues. The key can be reprogrammed with an OBDII scanner. You may also be able to program a key by following a few steps, an original key is typically required for successful pairing. The instructions should be mentioned in the owners manual. If you fail to do it yourself, you may have to visit an authorized dealer for reprogramming of the key.

7. Defective key fob

If your Excursion key fob stopped working after you dropped it on the floor, you may have damaged the internal chip. Or, if your key fob just stopped working one day out of the blue, in rare cases this could indicate a faulty key fob – assuming you have tried everything to fix the issue e.g. battery replacement, reprogramming and the spare key fob works.

8. Faulty receiver module

Ford Excursion has a remote keyless system receiver that receives radio frequency signals from the key fob. If none of your key fobs work, and and you can’t reprogram the keys, it is possible the receiver module has developed a fault.

You may have to perform further diagnostics to identify the faulty. The keyless entry antenna could be damaged, or the module is just not communicating with other modules on the vehicle. In these cases an OBDII scan tool can be used to verify if the commands are being transmitted and acted on by the security module.

9. Electronic immobilizer fault

The immobilizer is an anti-theft security system that prevents the engine from being started and the vehicle from being moved with an unauthorized vehicle key. A fault in the immobilizer system can prevent your Excursion from being started. You may also see a warning light with key symbol or key not detected message in the instrument cluster.

For vehicles with an ignition lock

There is a chip in the vehicle key. The chip automatically deactivates the immobilizer if a valid vehicle key is inserted into the ignition lock. The electronic immobilizer is activated automatically when the vehicle key is removed from the ignition lock.

For vehicles with a starter button

There is a chip in the vehicle key. It is used to automatically deactivate the electronic immobilizer when there is a valid remote control vehicle key in the vehicle interior. The electronic immobilizer is automatically activated as soon as there is no valid vehicle key in the vehicle.

The engine can only be started with a genuine vehicle key that is coded correctly. You can obtain coded vehicle keys from an authorized Ford dealer.

Reset the system

If the key fob is not working due to a glitch in the keyless entry system, it may be possible to restore the functionality by resetting the keyless entry system in your Excursion.

There isn’t any button or option to reset the keyless entry system in Excursion, but you can reboot all the on-board computers by disconnecting the 12 volt battery for a few minutes. Remove the cable from the negative terminal of the battery first, then from the positive terminal. With the battery disconnected, press the horn button a few times and turn on the headlights to drain out all the residual electricity from the system. After about 15 minutes, reconnect the battery in reverse order: positive cable first, then negative cable.

Use OBD2 scanner for diagnosis

Since Ford Excursion is equipped with on-board diagnostics (OBD), a fault diagnosis can provide initial indications of where the malfunction is located. This method will be especially useful when diagnosing a faulty remote keyless system receiver module.

To begin troubleshooting, you must first connect the diagnostic tool to your Excursion. The OBDII connector is usually located under the dashboard. With the tool connected, turn on the ignition. Most diagnostic devices then ask for some information about the vehicle. It is important that you enter this 100% correctly, otherwise the result of the search may be inaccurate. In addition to the vehicle make, model, and engine type, you usually also have to type in the Vehicle Identification Number (VIN). Since some OBD codes are manufacturer-specific, the scanner will be able to give you more accurate information if you enter more details about your Excursion.

Conclusion:

There are many reasons why your Ford Excursion key fob is not working. When looking for the reason, you should start with the most obvious cause that is easy to diagnose: dead battery, which you can replace in a few minutes.

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Fixed my driver side keyless entry keypad

• Thread starter eburnside
• Start date Jun 3, 2019
• Tags keyless entry keypad

Disclaimer: Links on this page pointing to Amazon, eBay and other sites may include affiliate code. If you click them and make a purchase, we may earn a small commission.

• Jun 3, 2019
• Open the door, roll down the window, and lock the door. (to make the black push-down lock recess itself)
• Remove one screw recessed in the top left just around the corner from the black lock button. (the one that pops up and down.)
• Remove two screws underneath a small pop-out panel just underneath the door handle. Gently pop out the oval shaped panel to reveal the screws.
• Remove two screws visible along the bottom of the door
• Then you have to pop off the cover for the door handle
• Then you have to pop off the memory/windows/locks control panel and disconnect it. (I took a picture to make sure I could put all the wires back later.)
• Then you have to pop out the top corner of the mirror control interface. I found a small indentation on the back (hinge) side that seemed to be put there for this.
• Be careful because the mirror control interface is still wired in but at this point the door is only held in place by the plastic hooked into the metal door frame so it should lift up about 1/2" and then pull out.
• Unplug the mirror control interface and you can set the door panel aside.
• There are three bolts in a triangle set back inside the door that you can get to from the inside.
• First I had to gently peel back the glued in weather/sound proofing layer from around the back of the mirror bracket.
• I removed the bottom two, being extremely careful not to drop them down inside the door.
• I loosened the top one until it was just about to come off.
• Then from the outside of the door, I pulled the mirror back as far as I could get it and stuffed a rolled up rag inside the gap to keep it pulled back.
• Be careful as you work on this panel, the wiring for the keypad runs through the door behind the mirror, then the length of this panel along the top from left to right.
• You do not need to completely remove it, you just need to pop up the right-hand side enough to expose the back of the keypad from the inside of the door.
• Popping it out was trickier than expected, it doesn't pop out, it pops up. You have to gently pry it upwards, in the direction the window goes when you roll it up.
• Looking at the back of it when it is snapped into place, you can see there are gaps in the "box" that surrounds it. Only the three outer snaps (top/side/bottom) are holding it into place on each side. The inner snaps are what holds the rubber keypad into the unit after you pop it out
• Carefully pop out one side, then the other. It took a lot of patience not to damage anything but I used two small flat-head jewelers screwdrivers while simultaneously trying to apply pressure to the button from the outside to pop it inward.
• Now you should be able to twist it around to where you can see the front of it with the black plastic surrounding the rubber buttons. Twist it around so that the buttons are facing upward, toward the sky and keep it that general direction while you pry off the black plastic cover by releasing the snaps on the top and bottom, again with the jewelers screwdrivers.
• This is where I messed up by not anticipating properly. The rubber buttons have these tiny (tiny!) copper plates glued to them, and part of why my buttons weren't working was because the copper plates on my [7|8] button had separated from the rubber. Naturally when I pulled out the rubber pad, they all fell down inside the door. (!!) So by keeping the enclosure facing up as you pull it out, (with the buttons readable from above) anything that wants to fall out should instead just sit inside the enclosure.
• Once I pulled the rubber keys out, it was a clear cut case of oxidation causing the buttons to stop working. Having done repair like this many times before I already had "deoxit" contact cleaner handy. I'm sure any contact cleaner will do, or in a pinch, rubbing alcohol. I grabbed a Q-tip, doused it in contact cleaner, and cleaned up both the circuit board contacts and the rubber button contacts. (the ones that still remained, as I'd lost 3 in opening it.) My Q-tip ended up pretty black, and the contacts ended up a nice shiny shade of copper.
• Also if your had some separate from the rubber like I did, clean any of the contacts that you salvaged from inside the enclosure.
• After cleaning all of the contacts, I set to repairing the copper pads on the rubber buttons. I examined the circuit board and realized that each button has 4 contacts and only one of the four actually has to connect for it to register a button push. (great design by Ford actually, lasted 14 years for us) So in my case, I pried one copper connector each from 2 buttons that had all four, and super-glued them diagonally to the button without any. Since you saved them all from falling into the door (right?) you should be able to just super glue them back into place. If this wasn't an impromptu afternoon project and I wanted to leave my expo in pieces in the garage for a while, I probably could have sourced the tiny copper contacts somehow.
• Now with all the connectors repaired on the rubber buttons, and everything cleaned with contact cleaner, you can re-assemble the keypad enclosure and test. For me, it was instant gratification as I put in my code and was rewarded with a door unlock.
• With the keypad working, I popped it back into the door panel, the outer door panel back into the door, bolted the mirror back into place (again being super careful not to drop the nuts inside the door), put the door back on, and re-assembled all of the various door pieces.

Yupster Dog

Super moderator.

You are right you should have taken pic's and a video because evidentially there is nothing out there for your year truck. Anybody going to tackle this job in the future will be happy that you posted this. Well done.  

Yupster Dog said: You are right you should have taken pic's and a video because evidentially there is nothing out there for your year truck. Anybody going to tackle this job in the future will be happy that you posted this. Well done. Click to expand...

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• Engine Specifications - 2.7L EcoBoost™
• Engine Specifications - 3.5L
• Motorcraft Parts - 2.0L EcoBoost™
• Motorcraft Parts - 2.7L EcoBoost™
• Motorcraft Parts - 3.5L
• Vehicle Identification Number
• Vehicle Certification Label
• Transmission Code Designation
• Capacities and Specifications - 2.0L EcoBoost™
• Capacities and Specifications - 2.7L EcoBoost™
• Capacities and Specifications - 3.5L

Audio System

• Audio Unit - Vehicles With: AM/FM/CD/SYNC
• Audio Unit - Vehicles With: AM/FM/CD/SYNC/Touchscreen Display
• Audio Unit - Vehicles With: Sony Audio System
• Digital Radio (If Equipped)
• Satellite Radio

SYNC™ (If Equipped)

• Using Voice Recognition
• Using SYNC™ With Your Phone
• SYNC™ Applications and Services
• Using SYNC™ With Your Media Player
• SYNC™ Troubleshooting

SYNC™ 3 (If Equipped)

• Home Screen
• Entertainment
• SYNC™ 3 Troubleshooting
• Accessories
• Ford Protect

Scheduled Maintenance

• General Maintenance Information
• Normal Scheduled Maintenance
• Special Operating Conditions Scheduled Maintenance
• Scheduled Maintenance Record
• Electromagnetic Compatibility
• End User License Agreement

Doors and Locks - Keyless Entry

• Lock or unlock the doors.
• Recall memory seat and mirror positions.
• Program and erase user codes.
• Arm and disarm the anti-theft alarm.
• Enter the factory-set five-digit code.
• Press 1·2 on the keypad within five seconds.
• Enter your personal five-digit code.You must do this within five seconds of completing step 2.
• Press 1·2 on the keypad to save personal code 1.
• Press 3·4 to save personal code 2.
• Press 5·6 to save personal code 3.
• Press 7·8 to save personal code 4.
• Press 9·0 to save personal code 5.
• Do not set a code that uses five of the same number.
• Do not use five numbers in sequential order.
• The factory-set code works even if you have set your own personal code.
• Press and release 1·2 on the keypad within five seconds.
• Press and hold 1·2 for two seconds. You must do this within five seconds of completing Step 2.
• One minute of keypad inactivity.
• You press the unlock button on the remote control.
• You switch the ignition on.
• You unlock your vehicle using intelligent access.

• Open the floor console storage compartment lid.

• With the buttons facing the rear of your vehicle and the key ring up, place the first intelligent access key into the backup slot inside the center console.
• Press the START/STOP button once and wait a few seconds.
• Press the START/STOP button again and remove the key.
• Insert the second programmed key into the backup slot, then press the START/STOP button.

Owner's Manual Feedback

Thank You For Your Feedback

2018 Edge Owner's Manual

Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

• Electric Vehicles
• Pay my bill
• Update my SYNC
• Replace a Part

HOW TO USE THE SECURICODE KEYLESS ENTRY KEYPAD

In this video, we’ll show you how to use the SecuriCode Keyless Entry Keypad on your vehicle to lock and unlock your vehicle without the need for a key.

KEYS AND LOCKS VIDEOS

What to do with a dead key fob, locking and unlocking your vehicle, remote start on your key fob or your phone.