travel specialist it

15 Best IT Jobs with Travel (Traveling Computer Science Jobs)

by Erin Schollaert

Updated September 22, 2022

When many picture IT jobs, they think that you have to be stuck to your desk at all times: but there are a surprisingly large number of IT jobs with travel included in the description!

Regardless of your specialty or how much you’d like to make every year, there are plenty of options for anyone who wants to get out of the house, either on the road or in the air.

These are the top computer science jobs that travel and encourage workers to get out of the house!

1. Network and Computer Systems Admin

Average yearly income: $84,810 (BLS)

Working as a network and computer systems admin means most of your workday will be spent organizing, installing, and supporting an organization’s computer systems.

This is an incredibly detailed job to get into, and although most of the time you can work remotely: many customers and companies will fly you out to their location if they want you to work hands-on.

It’s one of the most popular jobs with a computer science degree due to the strong market demand.

So this can be a great opportunity for travel.

Trends on the Rise Almost 41% of computer systems admins are happy with their pay, which is 10% higher than the national average. Being more experienced and having a higher education will, of course, allow you to earn more in this role: but it’s one with a very high satisfaction rate.

2. Sales Engineer

Average yearly income: $94,002 (Glassdoor)

A sales engineer specializes in technologically and scientifically advanced products.

Using their refined technical skills, they’ll explain the benefits of their products and convince people and companies into buying said items.

This is one of the top traveling IT jobs because it’s necessary to travel to speak to many companies or individuals about buying or investing in your company’s product.

Sales engineers don’t have to be IT focused, and is in fact a popular side job for mechanical engineers .

Travel isn’t only available: it’s essential for this role, along with good communication and people skills.

3. Software Developer

Average yearly income: $107,510 (USNews)

Software developers are intelligent creatives that are behind masterminding computer programs.

In this role, you’ll conceive, design, and build computer or app programs or possibly even build underlying operating systems.

There are multiple ways you can get to travel with this job, but the most common is that you design software for a company, and they have you travel out to show how it works and introduce them to it.

Not to mention, there are also many high paying side jobs for software engineers .

Tactics for Success Many software developers say the key to a good career in this field is getting good at knowing how to research for answers on the job and not just guess if you don’t know something. Debugging is a must since you’re bound to run into endless problems; put a lot of emphasis on learning how to debug and training thoroughly in this portion so that your job will be easier when you get into the field.

4. Software Trainer

Average yearly income: $60,596 (ZipRecruiter)

A software trainer takes a software developer’s hard work and boils it down into a class on how to work the program and understand it clearly for anyone who needs to come in contact with it.

In addition, if you want to avoid stress this one of the top jobs without deadlines .

In this role, you may have to travel to train at a company’s many locations or even work with the software developer to better understand their design.

5. Computer Support Specialist

Average yearly income: $52,270 (USNews)

Computer specialists, also known as technical support specialists, troubleshoot, analyze, and evaluate computer network issues.

These workers play a huge role in maintaining their company’s networks and do multiple tasks, including performing file backups on the network.

In this role, you’d be able to travel with various companies to do routine maintenance across the board.

Support specialist is one of the most common ways to make money when injured .

6. Hardware Developer

Average yearly income: $140,983 (Glassdoor)

Computer hardware developers create the physical aspect of computers. They design new hardware and ensure that it manufactures perfectly according to their specs.

Some may even modify the hardware design to suit their company’s needs. This role would allow you to travel to keep an eye on the development of the hardware through each step of the process.

This market is expected to grow 2% in the next few years, but that’s massive for a tight market.

Trends on the Rise Although many worry about aging while working in IT jobs: the average age of an employed hardware developer is 43!

7. Information Security Analyst

Average yearly income: $99,730 (USNews) 

An information security analyst installs software like firewalls to protect computer networks.

They plan and carry out security measures to protect a company’s computer networks and systems, and this role changes and grows with the company.

With this job, many have to travel between headquarters and their main office, but more travel may occur as the company expands.

If you work as a freelancer, your ability to travel is multiplied many times over.

8. Technical Recruiter

Average yearly income: $85,111 (BuitIn)

Technical recruiters have one of the most important jobs in their industry. In this role, you’ll identify, recruit, screen, and then present great candidates for tech positions.

Your technology expertise is a plus, and you’ll get to collaborate with many parts of your company to ensure that the technical requirements are realistic.

In addition, you may get to travel with this job if they want to recruit from outside of the country, or there are multiple headquarters.

9. Project Manager

Average yearly income: $73,897 (Indeed)

A project manager plans, organizes, and directs the completion of projects so that they meet their time and budget limits without going over.

In this role, you’d have to travel if you worked for a larger company, or for multiple companies, to keep tabs on everyone who’s working on the project without losing sight of any part of it getting completed in the way that is so easy to do with a computer.

Tactics for Success Confidence is key in this role, although 75% of tech workers consider themselves introverts , this is a job where you have to command and be assertive. Get to know your team members regardless of where the company locates you: knowing their strengths and weaknesses will give you the chance to help the entire team succeed when it comes down to completing the project.

10. Work Year or Short-Term Contracts

Average yearly income: $74,752 (ZipRecruiter)

Freelancing is the best way to ensure you get to travel, you get to work as many interesting jobs as you want, and you get to get paid as much as possible.

In some freelancing gigs, a client will expect you to stay on location with them for the entirety of your contract, ensuring that you have a home base, while others don’t care where you are as long as your work is turned in on time and is of good quality.

11. Technology Architect

Average yearly income: $113,054 (Glassdoor)

A technology architect designs and plans the implementation of new systems and tech.

They help create the new and emerging technologies that come out every year and can prepare for the future.

Travel is a large part of this job, not only to allow you to take in information from all over the world but also to work with multiple companies when necessary.

12. Marketing Technology Specialist

Average yearly income: $74,630 (ZipRecruiter)

A marketing technologist works both in IT and marketing and helps create an awesome process to ensure that the product aligns with their company’s goals.

They lead the company in not only developing skills in employees but also helping with everything from overseeing the company website and managing data services.

If you work for a company that has multiple offices, you’ll get to travel to train and learn about these offices.

13. Systems and Server Engineer

Average yearly income: $91,113 (Glassdoor)

A systems and server engineer job will require you to configure and manage the servers of multiple operating systems, doing everything from installing to upgrading them while also adding enhancements.

This is an incredibly detail-oriented role that needs you to be able to think quickly on your feet since you’ll have to travel for your company so you can get as hands-on as possible.

14. IT Implementation Field Tech

Average yearly income: $59,992 (Glassdoor)

This role gets to travel a lot, but the projects can sometimes be tough.

Implementation field techs ensure the software and hardware systems a company invests in are well maintained and functional.

In this role, you may have to travel to ensure all of the company’s software and hardware are on the same playing field.

15. Software Quality Engineer

Average yearly income: $99,695 (Glassdoor)

Software quality assurance engineers design test plans, scenarios, procedures, and scripts.

They document defects and track bugs to keep on top of what parts of software need to be updated the most and which parts are exceeding expectations.

You’ll get to travel with larger companies, helping them unify their software and hardware experience, but smaller companies may not require any travel.

Wrapping Up

Whether you’re starting your career and don’t want to start a habit of staying behind your desk, or you’re ready for a large career change that will allow you to get out and see the world: there’s more to working in IT than being stuck inside.

Consider these jobs, and find one that offers everything you need!

Erin Schollaert

Erin is a business teacher and mother of three. When she’s not in the classroom or fulfilling her obligations as an A+ hockey and lacrosse mom, she’s working on her latest article.

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What They Do

What does a Travel Specialist do?

A travel specialist is primarily in charge of assisting clients with their travel arrangements, ensuring efficiency and client satisfaction. Their responsibilities typically include offering services and travel promotions, arranging plane tickets and hotel accommodations, providing cost estimates, and recommending itineraries. They may also perform administrative tasks in travel agencies such as preparing and processing documents, answering calls and correspondence, maintaining records of all transactions, and liaising with external parties in adherence to the company's policies and regulations.

• Responsibilities
• Skills And Traits
• Comparisions
• Types of Travel Specialist

Travel specialist responsibilities

Travel specialists play a crucial role in managing travel arrangements for clients, often using reservation systems such as Sabre or Amadeus. They interact with clients to understand their travel requirements and make domestic and international travel reservations. Their responsibilities may also include providing exceptional customer service, handling comprehensive travel arrangements, and ensuring travel fulfillment requirements are met. In the words of Diane Petras , CTIE, president of The Travel Institute, "The foundation for being a successful travel professional and trusted advisor is a combination of soft and hard skills. It's a combination of knowing market specifics and how to access and secure the best value for your travelers while also understanding personal needs, communicating value, being ethical, and building trusting relationships, all while taking the client through the decision process and finalizing the sale."

Examples of these responsibilities in action can be seen in resume snippets such as "interacted with clients to understand their travel requirements and make domestic and international travel reservations using sabre passenger reservation system" or "provided exceptional customer service skills while planning and selling honeymoons, vacations, group travel, cruises and destination weddings." These demonstrate the travel specialist's ability to understand client needs and provide tailored travel solutions.

Here are examples of responsibilities from real travel specialist resumes:

• Negotiate contracts, book event/meeting space; manage corporate housing for independent contractors, including RFP's and ROI's.
• Audit travel reservations and expense reports identifying policy violations and /or potential fraudulent activity, and escalate as necessary.
• Perform every role from booking hotel/transportation/dining/convention/translation services for a primarily Japanese clientele.
• Service diverse facets of corporate domestic and international travel for multiple Apollo accounts.
• Research destinations and assist clients in booking travel arrangements and accommodations, both domestic and international.
• Coordinate and monitor reservations (domestic and international) to include discount travel from various travel companies.
• Book Amtrak, cars, hotels, and all airlines.
• Coordinate transportation/reservations, utilize Apollo reservations software

Travel specialist skills and personality traits

We calculated that 23 % of Travel Specialists are proficient in Reservations , Booking , and Hotel Reservations . They’re also known for soft skills such as Communication skills , Customer-service skills , and Detail oriented .

We break down the percentage of Travel Specialists that have these skills listed on their resume here:

Managed domestic and international corporate travel (Becton-Dickinson Pharmaceuticals, American Social Health Association) utilizing Amadeus reservations system.

Performed every role from booking hotel/transportation/dining/convention/translation services for a primarily Japanese clientele.

Use computerized reservation system to process payments, book transportation and hotel reservations and print required documentation for customer.

Worked closely with Team Leads and Managers to resolve escalated customer issues.

Utilized E2 travel management tool to access travel authorizations and assist the travel management center in end-of-month billing procedures.

Prepared internal monthly expense reports and providing recommendations for alternative methods and sources for more effective and cost effectiveness.

Common skills that a travel specialist uses to do their job include "reservations," "booking," and "hotel reservations." You can find details on the most important travel specialist responsibilities below.

Communication skills. To carry out their duties, the most important skill for a travel specialist to have is communication skills. Their role and responsibilities require that "travel agents must listen to clients’ travel needs and offer travel advice and information that meet those needs." Travel specialists often use communication skills in their day-to-day job, as shown by this real resume: "facilitated the daily audit and processing of employee expense reports, filing, and communication with employees. "

Customer-service skills. Another essential skill to perform travel specialist duties is customer-service skills. Travel specialists responsibilities require that "travel agents must be able to interact with clients and respond to questions and complaints in a friendly, professional manner." Travel specialists also use customer-service skills in their role according to a real resume snippet: "provide excellent customer service and follow-up to all aaa clients. "

Detail oriented. Another skill that relates to the job responsibilities of travel specialists is detail oriented. This skill is critical to many everyday travel specialist duties, as "travel agents must ensure that the reservations they make are for the dates, times, and locations that match travelers’ schedules." This example from a resume shows how this skill is used: "spear-headed all aspects of the tours including sales, booking, logistics, itineraries, and trip details. "

Organizational skills. For certain travel specialist responsibilities to be completed, the job requires competence in "organizational skills." The day-to-day duties of a travel specialist rely on this skill, as "travel agents often work on itineraries for many clients at once." For example, this snippet was taken directly from a resume about how this skill applies to what travel specialists do: "plan and conduct new employee orientation to foster positive attitude toward organizational objectives and customer service. "

Sales skills. Another common skill required for travel specialist responsibilities is "sales skills." This skill comes up in the duties of travel specialists all the time, as "travel agents must be able to persuade clients to buy transportation, lodging, or tours." An excerpt from a real travel specialist resume shows how this skill is central to what a travel specialist does: "assist clients with travel needs via walk-ins, inbound telephone inquiries and outbound sales calls to existing and former aaa clients. "

Most common travel specialist skills

The three companies that hire the most travel specialists are:

• CROSSMARK 101 travel specialists jobs
• JPMorgan Chase & Co. 10 travel specialists jobs
• Aya Healthcare 6 travel specialists jobs

Choose from 10+ customizable travel specialist resume templates

Compare different travel specialists

Travel specialist vs. cruise counselor.

As corporate travel agents, they primarily work to coordinate all travel-related concerns such, reservation, flight cancellations, itinerary adjustments, and other unanticipated circumstances happen. They work in travel agencies or departments handling personnel travel details. It is part of their tasks to search and negotiate the lowest possible rates for group business trips. They often work full time in an office setting, but some prefer to work remotely since much of their time is spent on the computer and phones. Moreover, they also gave recommendations concerning weather conditions, local norms, and sightseeing attractions.

These skill sets are where the common ground ends though. The responsibilities of a travel specialist are more likely to require skills like "hotel reservations," "customer issues," "travel authorizations," and "expense reports." On the other hand, a job as a cruise counselor requires skills like "customer service," "customer calls," "travel arrangements," and "sales strategies." As you can see, what employees do in each career varies considerably.

Travel specialist vs. Tour agent

A Corporate Travel Counselor prepares ground travel, hotel, rail travel, and air transport arrangements for customers. They keep accessible online materials to ensure conformity with the client's travel policy. Besides interacting with travel managers, travelers, and travel arrangers, corporate travel counselors also read, master, and expound international pricing procedures and rules. Other duties performed by corporate travel counselors include recommending travelers of various international travel requirements such as immunizations, visas, passports, and more. Also, these professionals deal with different client issues and handle technical issues.

In addition to the difference in salary, there are some other key differences worth noting. For example, travel specialist responsibilities are more likely to require skills like "booking," "customer issues," "travel authorizations," and "expense reports." Meanwhile, a tour agent has duties that require skills in areas such as "telephone messages," "sales floor," "data entry," and "crs." These differences highlight just how different the day-to-day in each role looks.

Travel specialist vs. Corporate travel consultant

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from travel specialist resumes include skills like "travel authorizations," "gds," "corporate travel," and "dts," whereas a corporate travel consultant is more likely to list skills in "customer service," "excellent client," "onsite," and "sabre gds. "

Travel specialist vs. Corporate travel counselor

Even though a few skill sets overlap between travel specialists and corporate travel counselors, there are some differences that are important to note. For one, a travel specialist might have more use for skills like "travel authorizations," "expense reports," "gds," and "corporate travel." Meanwhile, some responsibilities of corporate travel counselors require skills like "customer service," "car rentals," "sabre gds," and "schedule changes. "

Types of travel specialist

• Travel Agent
• Travel Consultant
• Travel Coordinator
• Travel Counselor
• Corporate Travel Agent
• Corporate Travel Consultant

Updated April 25, 2024

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The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

What Similar Roles Do

• What a Specialist Does
• What a Travel Agent Does
• What a Travel Consultant Does
• What a Travel Coordinator Does
• What a Travel Manager Does

Travel Specialist Related Careers

• Auto Travel Counselor
• Corporate Travel Counselor
• Corporate Travel Expert
• Cruise Counselor
• Senior Travel Consultant
• Travel Manager
• Travel Service Consultant

Travel Specialist Related Jobs

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• Specialist Resume
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• What Does A Travel Specialist Do

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Top 12 Travel Specialist Skills to Put on Your Resume

In today's competitive travel industry, standing out as a candidate requires more than just a passion for exploration and adventure. This article will delve into the top 12 skills that travel specialists should showcase on their resumes, emphasizing the blend of technical expertise and soft skills essential for navigating the dynamic landscape of travel planning and customer service.

Travel Specialist Skills

• Multilingual
• Itinerary Planning
• Customer Service
• CRM Software
• Negotiation
• Risk Management
• Marketing Analytics

Amadeus is a global distribution system (GDS) used by travel professionals to book flights, hotels, car rentals, and other travel services for their clients. It provides real-time access to inventory and pricing information, enabling efficient travel planning and booking.

Why It's Important

Amadeus is crucial for Travel Specialists as it provides a comprehensive, global travel booking system, enabling efficient reservations for flights, hotels, and other travel services, streamlining operations and offering competitive options to clients.

How to Improve Amadeus Skills

Improving your skills with Amadeus as a Travel Specialist involves continuous learning, practice, and leveraging resources effectively. Here are concise steps and resources to help you:

Take Official Amadeus Training : Start with Amadeus' official training courses to understand the basics and advanced features.

Practice Regularly : Use the Amadeus Selling Platform to practice bookings and other transactions.

Stay Updated : Join Amadeus Learning Universe for the latest updates, tips, and tricks.

Join Online Forums : Engage with communities on platforms like LinkedIn and Reddit to exchange knowledge and experiences.

Use Cheat Sheets : Keep handy cheat sheets for quick reference. While specific updated cheat sheets might need to be searched for, they're often shared in forums or training sites.

Seek Feedback : Regularly ask for feedback from peers or supervisors to identify areas of improvement.

Attend Webinars and Workshops : Look for webinars and workshops hosted by Amadeus or industry experts for real-world insights and advanced techniques.

By following these steps and utilizing these resources, you can enhance your proficiency in Amadeus as a Travel Specialist.

How to Display Amadeus Skills on Your Resume

Sabre is a global travel technology company that provides software and services to travel agencies, airlines, hotels, and other travel industry entities for managing reservations, bookings, and other travel services.

Sabre is important for a Travel Specialist because it provides comprehensive access to a vast network of travel content, including flights, hotels, and car rentals, enabling efficient booking and management of travel itineraries for clients.

How to Improve Sabre Skills

Improving your Sabre skills as a Travel Specialist involves continuous learning and practice. Here are concise steps to enhance your proficiency:

• Take Official Sabre Training : Enroll in Sabre training courses to understand the fundamentals and advanced features.
• Practice Regularly : Consistent practice on the Sabre system will improve your speed and efficiency.
• Stay Updated : Follow the Sabre blog for the latest updates and tips.
• Join Forums : Participate in forums like Travel GDS for community advice and problem-solving.
• Utilize YouTube Tutorials : Watch tutorial videos on YouTube for visual and practical learning.
• Refer to the Sabre Quick Reference Guide : Keep the guide handy for quick help.

By following these steps, you'll enhance your Sabre skills, making you a more effective and efficient Travel Specialist.

How to Display Sabre Skills on Your Resume

Galileo is a global distribution system (GDS) used by travel professionals to book flights, hotels, car rentals, and other travel services. It provides real-time access to inventory and pricing information, enabling efficient travel planning and booking.

Galileo is important because he revolutionized our understanding of the universe, pioneering the use of telescopes for astronomical observation, and supporting the Copernican theory that the Earth orbits the Sun, laying foundational principles for modern physics and astronomy. Such insights are crucial for navigation and understanding time zones, essential knowledge for travel specialists.

How to Improve Galileo Skills

Improving your use of Galileo as a Travel Specialist involves enhancing efficiency, accuracy, and comprehensiveness when managing travel arrangements. Here are concise strategies:

• Stay Updated : Regularly check Galileo's official updates for new features or changes in protocols.
• Training : Enroll in Galileo training courses to deepen your understanding and discover advanced functionalities.
• Utilize Galileo Smartpoint : Leveraging Galileo Smartpoint for a more intuitive interface and access to powerful tools.
• Join Forums : Participate in online forums and discussion groups for Galileo users to exchange tips and solutions.
• Practice Regularly : Regular use will improve your speed and familiarity with the system, making you more efficient over time.
• Feedback Loop : Implement a feedback loop with your clients to understand their needs better and how you can use Galileo to meet those needs more effectively.

By focusing on these areas, you can enhance your proficiency and effectiveness in using Galileo for travel planning and management.

How to Display Galileo Skills on Your Resume

4. Worldspan

Worldspan is a global distribution system (GDS) used by travel specialists to access and book airline seats, hotel rooms, rental cars, and other travel-related services for their clients.

Worldspan is important for a Travel Specialist because it provides a comprehensive global distribution system (GDS) for real-time access to airline, hotel, car rental, and other travel-related inventory, enabling efficient booking and management of travel arrangements.

How to Improve Worldspan Skills

Improving your expertise in Worldspan as a Travel Specialist involves a combination of practice, staying updated on the latest features, and engaging in continuous learning. Here's a concise guide:

Practice Regularly : The more you use Worldspan, the more proficient you'll become. Set aside time to explore its features beyond your daily tasks.

Online Training and Resources : Enroll in Worldspan training courses offered by Travelport to understand advanced functionalities and stay updated with the latest features.

Join Forums and Groups : Participate in online forums and groups related to Worldspan. Sharing insights and solving challenges with peers can deepen your understanding.

Utilize YouTube Tutorials : Watch YouTube tutorials that focus on Worldspan. These can provide visual and practical insights into navigating and maximizing the platform.

Read the Latest Manuals and Guides : Regularly review the latest Worldspan manuals and guides to ensure your knowledge is up-to-date. Often, updates in the system are documented in detail in these resources.

Attend Workshops and Seminars : Whenever possible, attend Worldspan workshops and seminars. These can provide valuable networking opportunities and insights from experts in the field.

By integrating these strategies into your professional development, you'll enhance your skills and efficiency in using Worldspan, ultimately benefiting your career as a Travel Specialist.

How to Display Worldspan Skills on Your Resume

5. Travelport

Travelport is a global travel technology company providing a comprehensive booking and transaction platform primarily for travel professionals, enabling them to search, share, and manage travel content across air, hotel, car rental, and other services for travelers.

Travelport is important for a Travel Specialist because it provides comprehensive access to global travel content, including airfares, hotel rooms, and car rentals, enabling efficient booking and management of travel itineraries for clients.

How to Improve Travelport Skills

Improving your use of Travelport as a Travel Specialist involves several key actions aimed at enhancing efficiency, broadening your service offerings, and staying updated with the latest technology and market trends. Here’s a concise guide:

Continuous Learning : Stay updated with Travelport's latest features and updates. Participate in Travelport Academy for online training courses to deepen your knowledge.

Utilize Smartpoint : Embrace Travelport Smartpoint , an innovative tool that provides you with a more intuitive and rich interface, making searches and bookings faster and more efficient.

API Integration : Leverage Travelport APIs for custom solutions that can automate processes, create unique customer experiences, and integrate additional services.

Networking and Support : Join Travelport user communities and forums to share insights, tips, and support with peers. Engaging in these communities can provide you with practical solutions and innovative ideas.

Customer-Centric Services : Use Travelport to offer personalized travel experiences. Understand your customers’ preferences and utilize Travelport’s rich content and features to tailor travel packages that meet individual needs.

Data Analysis : Apply Travelport’s analytics and reporting tools to understand market trends and customer behavior, helping you make informed decisions and improve your service offerings.

By focusing on these areas, you can significantly improve your effectiveness and efficiency as a Travel Specialist using Travelport.

How to Display Travelport Skills on Your Resume

6. Multilingual

Multilingual refers to the ability to communicate in multiple languages, an essential skill for a Travel Specialist to effectively assist and engage with clients from diverse linguistic backgrounds.

Multilingualism is important for a Travel Specialist because it enables effective communication with clients and locals across different countries, enhances customer service by catering to diverse linguistic needs, and broadens access to a variety of travel markets and resources, ultimately improving client satisfaction and business opportunities.

How to Improve Multilingual Skills

Improving multilingual skills, especially for a Travel Specialist, involves focused practice, exposure to diverse languages, and leveraging technology and resources. Here are concise ways to enhance these skills:

Immersion: Engage in language immersion experiences by spending time in countries where the target language is spoken. Duolingo and Rosetta Stone offer virtual immersion through their language courses.

Language Exchange: Participate in language exchange meetups or use platforms like Tandem to practice with native speakers.

Courses and Certifications: Enroll in specialized language courses for professionals in the travel industry. Websites like Coursera and Udemy offer relevant courses.

Technology Aids: Use translation apps and tools such as Google Translate and iTranslate for quick translations and to learn on the go.

Cultural Exposure: Watch movies, listen to music, and read books in the target language. Platforms like Netflix and Spotify offer a wide range of foreign language content.

Professional Networks: Join professional networks and forums for travel specialists, such as The Global Association of the Exhibition Industry (UFI) and Skål International , to share insights and get tips from peers worldwide.

Feedback Loop: Regularly seek feedback from native speakers or language teachers to correct mistakes and improve.

By combining these strategies, travel specialists can significantly enhance their multilingual skills, leading to better communication with clients and a deeper understanding of diverse cultures.

How to Display Multilingual Skills on Your Resume

7. Itinerary Planning

Itinerary Planning in the context of a Travel Specialist involves designing a detailed schedule for a trip, including transportation, accommodations, activities, and attractions, tailored to the preferences and needs of the traveler.

Itinerary planning is essential for a Travel Specialist as it ensures a well-organized, efficient, and tailored travel experience for clients, optimizing their time and satisfaction by aligning activities with their preferences and needs.

How to Improve Itinerary Planning Skills

Improving itinerary planning as a Travel Specialist involves a blend of understanding client preferences, utilizing technology, and staying informed on travel destinations. Here are concise steps with relevant resources:

Understand Client Preferences: Gather detailed information about your clients' interests, budget, and any special requirements. Use a questionnaire to streamline the process. Virtuoso Traveler Profile.

Leverage Technology: Utilize itinerary planning tools and apps for efficiency and creativity. Tools like Travefy and TripIt help organize and share itineraries seamlessly.

Stay Informed: Keep up-to-date with travel advisories, destination trends, and new experiences through sites like Travel Weekly and Skift .

Personalize and Customize: Tailor each itinerary to fit the client's unique desires, making use of local insights. Platforms like Withlocals provide unique local experiences.

Collaborate and Get Feedback: Work closely with your clients during the planning process and seek their feedback post-travel to refine future itineraries.

By focusing on these steps and leveraging the resources provided, Travel Specialists can significantly enhance the quality and satisfaction of their itinerary planning services.

How to Display Itinerary Planning Skills on Your Resume

8. Customer Service

Customer service, in the context of a Travel Specialist, involves providing support and assistance to travelers by planning trips, solving travel-related issues, and ensuring a smooth and enjoyable travel experience.

Customer service is crucial for a Travel Specialist as it ensures client satisfaction, fosters repeat business, and generates positive referrals by addressing travel issues promptly, providing personalized experiences, and building trust through reliable and efficient assistance.

How to Improve Customer Service Skills

Improving customer service, especially for a Travel Specialist, involves several focused strategies. Here are concise tips:

Understand Customer Needs : Regularly gather feedback through surveys or direct communication. Tools like SurveyMonkey can facilitate this process.

Personalize Communication : Use customer information to tailor interactions. CRM tools like Salesforce help in managing and personalizing customer relationships.

Quick Response Time : Implement chatbots for immediate responses and use platforms like Zendesk for efficient customer service management.

Knowledgeable Staff : Ensure your team is well-trained and informed about travel updates. Resources like Travel Weekly can keep your team updated.

Offer Omnichannel Support : Be where your customers are, from social media to email. Tools like Hootsuite can manage multiple social media channels efficiently.

Follow-up After Service : Send a follow-up message or call to ensure customer satisfaction. Automate this with email marketing tools like Mailchimp .

Implement Loyalty Programs : Reward repeat customers with perks or discounts. Platforms like LoyaltyLion can help create and manage loyalty programs.

Each of these steps, backed by the right tools and a genuine commitment to customer satisfaction, can significantly enhance the service provided by a Travel Specialist.

How to Display Customer Service Skills on Your Resume

9. CRM Software

CRM software for a Travel Specialist is a digital tool designed to manage and enhance interactions with clients by organizing customer information, travel bookings, preferences, and communication history, thereby improving service delivery and fostering customer loyalty.

CRM software is crucial for a Travel Specialist as it enables personalized customer interactions, efficient management of client data, streamlined communication, and improved customer service, leading to enhanced client satisfaction and loyalty in the competitive travel industry.

How to Improve CRM Software Skills

Improving CRM software for a Travel Specialist involves enhancing customer service, personalization, and integration capabilities. Here's a concise guide:

Enhance Personalization : Implement machine learning algorithms to analyze customer data and preferences, providing personalized travel recommendations and offers. Salesforce offers tools for such customization.

Improve Customer Service : Integrate chatbots and AI for 24/7 customer support, addressing queries and managing bookings efficiently. Zendesk is known for its customer service solutions.

Streamline Booking Process : Ensure your CRM integrates seamlessly with booking engines and platforms for real-time availability and reservations. Amadeus provides comprehensive booking solutions.

Enhance Mobile Functionality : Optimize the CRM for mobile use, ensuring travelers can access their plans, make bookings, and communicate with your service on-the-go. HubSpot CRM is mobile-friendly and offers various features.

Offer Comprehensive Trip Management : Incorporate itinerary management tools that allow clients to view trip details, updates, and make changes easily. TripIt is a popular itinerary management tool that could inspire integrated functionality.

Implement Feedback Loops : Use surveys and feedback tools post-trip to gather insights and improve services. SurveyMonkey can facilitate collecting customer feedback efficiently.

Ensure Robust Data Security : Prioritize data protection to safeguard customer information, complying with regulations like GDPR. Consider IBM’s Data Security Services for robust security solutions.

By focusing on these areas, a Travel Specialist can significantly enhance their CRM software, leading to improved customer satisfaction and operational efficiency.

How to Display CRM Software Skills on Your Resume

10. Negotiation

Negotiation, for a Travel Specialist, involves the process of discussing and arranging terms with vendors, such as hotels or airlines, to secure the best quality, prices, and conditions for travel services on behalf of clients.

Negotiation is crucial for a Travel Specialist to secure the best deals, enhance service quality, and ensure client satisfaction, ultimately leading to cost savings and an exceptional travel experience.

How to Improve Negotiation Skills

Improving negotiation skills, especially for a Travel Specialist, involves understanding both the art and science of negotiation. Here are concise steps with relevant resources:

Prepare Extensively : Know your needs, the other party's needs, and have clear objectives. Harvard Business Review outlines the importance of preparation in negotiations.

Build Rapport : Establishing a good relationship with the counterpart can lead to better outcomes. Forbes suggests strategies to enhance negotiation skills, emphasizing rapport.

Listen Actively : Understanding the other party's position is crucial. This guide from MindTools explains how active listening can improve your negotiation.

Communicate Clearly and Confidently : Be concise and articulate your needs and offers effectively. SkillsYouNeed discusses the importance of clear communication.

Aim for Win-Win Outcomes : Focus on finding solutions that benefit both parties. The Program on Negotiation at Harvard Law School offers insights into achieving win-win negotiations.

Be Willing to Walk Away : Know your BATNA (Best Alternative To a Negotiated Agreement) and be prepared to walk away if terms are not favorable. Investopedia explains the concept of BATNA.

Practice Regularly : Like any skill, negotiation improves with practice. Engage in mock negotiations or reflect on past negotiations to learn and improve.

By following these steps and utilizing the resources provided, a Travel Specialist can enhance their negotiation skills, leading to better deals and partnerships.

How to Display Negotiation Skills on Your Resume

11. Risk Management

Risk Management, in the context of a Travel Specialist, involves identifying, assessing, and prioritizing potential issues that could adversely affect travel plans, and implementing strategies to minimize or mitigate these risks to ensure the safety and satisfaction of travelers.

Risk management is crucial for a Travel Specialist as it ensures the safety, satisfaction, and well-being of clients by proactively identifying, assessing, and mitigating potential risks and emergencies that could disrupt travel plans or endanger clients during their travels.

How to Improve Risk Management Skills

Improving risk management, particularly for a Travel Specialist, requires a focused approach on anticipating, identifying, and mitigating potential risks that could impact travel plans or traveler safety. Here's a concise guide:

Educate Yourself and Travelers : Stay updated with the latest travel advisories and health guidelines from reliable sources like the World Health Organization (WHO) and the U.S. Department of State . Educate your travelers about their destinations, including local laws, health care facilities, and emergency contacts.

Evaluate and Plan : Assess the risks for each destination, considering factors like political stability, weather conditions, and health risks. Use tools like the Global Disaster Alert and Coordination System (GDACS) to monitor potential emergencies. Develop contingency plans for different scenarios, including natural disasters, medical emergencies, and travel disruptions.

Implement Safety Protocols : Establish clear safety protocols for travelers, including health and safety guidelines, emergency procedures, and contacts. Consider partnering with local service providers who can offer immediate assistance.

Insurance and Assistance : Ensure that travelers have comprehensive travel insurance that covers medical emergencies, trip cancellations, and evacuations. Providers like World Nomads offer insurance tailored to different types of travelers and activities.

Communication Strategy : Maintain open lines of communication with travelers before, during, and after their trip. Utilize travel management software and apps that allow for real-time updates and alerts.

Review and Feedback : After each trip, gather feedback from travelers to identify any issues or areas for improvement. Regularly review and update your risk management strategies to adapt to changing conditions.

By following these steps and utilizing the provided resources, Travel Specialists can significantly improve their risk management practices, ensuring safer and more enjoyable travel experiences for their clients.

How to Display Risk Management Skills on Your Resume

12. Marketing Analytics

Marketing Analytics involves collecting, measuring, analyzing, and interpreting data related to marketing efforts to optimize strategies, improve customer engagement, and increase sales efficiency, specifically tailored for enhancing the visibility and appeal of travel experiences and services.

Marketing analytics is crucial for a Travel Specialist as it enables data-driven decisions, optimizing marketing strategies to effectively target potential travelers, enhance customer experiences, and maximize return on investment (ROI) by understanding customer preferences, trends, and behaviors.

How to Improve Marketing Analytics Skills

Improving marketing analytics for a Travel Specialist involves leveraging data to optimize strategies and enhance customer engagement. Here are concise steps to achieve this:

Integrate Data Sources : Combine data from various platforms (website, social media, CRM) for a holistic view. Tools like Google Analytics help unify data for better insights.

Leverage Customer Segmentation : Use analytics to segment your audience based on behavior, preferences, and demographics. This enables personalized marketing. HubSpot offers features for effective segmentation.

Utilize Predictive Analytics : Implement tools like IBM Watson to forecast trends and customer needs, allowing for proactive strategy adjustments.

Optimize for Mobile : With the majority of travel-related searches happening on mobile, use analytics to ensure your marketing is mobile-friendly. Google’s Mobile-Friendly Test can gauge your site’s performance.

Enhance Social Media Analytics : Platforms like Sprout Social provide deep insights into social media performance, enabling targeted content creation and distribution.

Implement A/B Testing : Use A/B testing to optimize campaigns and website elements. Tools like Optimizely can help identify what works best.

Utilize Visualization Tools : Tools like Tableau help visualize data, making it easier to interpret and act on.

Invest in Training : Ensure your team is skilled in analytics tools and techniques. Online courses from platforms like Coursera or Udacity can be very beneficial.

By focusing on these areas, a Travel Specialist can significantly improve their marketing analytics, leading to more effective marketing strategies and enhanced customer satisfaction.

How to Display Marketing Analytics Skills on Your Resume

Related Career Skills

• Travel Nurse
• Travel Agent
• Travel Assistant
• Travel Counselor
• Travel Manager
• Travel Coordinator

30 Travel Specialist Interview Questions and Answers

Common Travel Specialist interview questions, how to answer them, and example answers from a certified career coach.

Being a Travel Specialist is more than just booking flights and accommodations. It’s about crafting memorable experiences, navigating complex travel logistics, and having the knowledge to recommend hidden gems to clients. Now that you’ve landed an interview for your dream job in this field, it’s time to prepare yourself to answer questions that will demonstrate your expertise and passion for all things travel.

In this article, we’ll guide you through commonly asked interview questions for Travel Specialists, along with strategic tips on how to answer them effectively. Whether you’re a seasoned professional or a newcomer to the industry, this guide will help you put your best foot forward and showcase your unique skill set to potential employers.

1. Can you describe your experience with managing travel logistics, including booking and itinerary changes?

This question is designed to explore your hands-on experience with the nuts and bolts of travel planning. As a travel specialist, you’re expected to handle a myriad of travel details with precision and efficiency. Your ability to manage bookings, juggle last-minute changes, and handle unexpected travel disruptions can make or break a client’s travel experience. Hence, employers want to make sure you have a proven track record in this area.

Example: “I have extensive experience managing travel logistics. This includes booking flights, accommodations and ground transportation based on client preferences and budget. I am proficient in using various travel management systems to secure the best deals.

In terms of itinerary changes, I understand they can be inevitable. My approach is proactive communication with clients about potential disruptions and offering alternatives promptly. I also ensure all changes align with their schedules and preferences while minimizing costs where possible.

My focus has always been to provide seamless travel experiences for my clients, taking into consideration every detail from time zones to dietary restrictions.”

2. How would you handle a situation where a client’s travel plans need to be changed last minute due to unforeseen circumstances?

This question is asked to gauge how well you react under pressure, as well as your problem-solving and customer service skills. In the travel industry, itinerary changes and cancellations can happen without warning due to a variety of reasons. It’s important for a travel specialist to demonstrate a calm demeanor and the ability to think on their feet to provide alternatives that meet the client’s needs, ensuring their satisfaction and maintaining the company’s reputation.

Example: “In such situations, I would first reassure the client that we will find a solution. Then, I’d quickly assess the situation and explore all available options to accommodate their new needs.

Using my knowledge of travel routes, airlines, and hotels, I’d develop alternative plans. It’s crucial to maintain clear communication with the client throughout this process, keeping them updated on progress and any changes.

If the change incurs additional costs, it’s important to discuss this upfront and transparently. My goal is always ensuring customer satisfaction while effectively managing unforeseen circumstances.”

3. How familiar are you with global geography and international travel requirements, such as visas and vaccinations?

Navigating international travel is a complex process and being well-versed in global geography and travel requirements is a key part of a Travel Specialist’s role. The interviewer wants to gauge your knowledge of the complexities associated with planning travel, including understanding of visa processes, health requirements, and cultural nuances. Your ability to help clients navigate these challenges is vital to ensuring they have a seamless travel experience.

Example: “I have a comprehensive understanding of global geography and the requirements for international travel. I am well-versed in visa regulations, vaccination prerequisites, and other documentation required by different countries.

Staying updated with changing policies is crucial to this role. For instance, COVID-related restrictions and health safety measures are now an essential part of planning any trip.

Overall, my knowledge base allows me to provide accurate advice to clients, ensuring they can travel safely and without unnecessary complications.”

4. How would you ensure the best possible travel experience for a client with specific needs or preferences?

Travel specialists are expected to be highly skilled at personalizing experiences and accommodating a wide range of needs. They’re not just booking flights and hotels, they’re creating experiences. So, when an interviewer asks this question, they are looking for evidence that you can think creatively, problem-solve, and maintain a high level of customer service when faced with unique challenges. They want to see that you can turn any travel plan, no matter how specific or complex, into a smooth and memorable experience.

Example: “Understanding the client’s needs and preferences is paramount. I would start by having an in-depth conversation with them to identify their specific requirements, whether it’s related to dietary restrictions, mobility issues, or cultural sensitivity.

Based on this information, I’d meticulously research and plan all aspects of their travel – from accommodation and transportation to activities and dining options that cater to their needs.

Communication plays a crucial role as well. I would keep them informed about every detail of their itinerary and ensure they are comfortable with the arrangements. In case of any changes or unforeseen circumstances, I’d be proactive in providing solutions that align with their comfort and convenience.

Overall, my goal would be to deliver a seamless travel experience tailored to the client’s unique needs, ensuring their satisfaction and repeat business.”

5. What strategies do you use to stay updated on the latest travel trends and destination updates?

Travel specialists are expected to be the go-to experts when it comes to travel and destination knowledge. To ensure the best possible experience for their clients, they need to stay abreast of the latest trends, new popular destinations, and any significant changes that could impact travel plans. Therefore, the question is designed to assess how proactive and resourceful you are in maintaining your industry knowledge and expertise.

Example: “To stay updated on the latest travel trends and destination updates, I utilize a variety of resources. Trade publications like Travel Weekly provide industry news and insights. Social media platforms such as Instagram and Pinterest are also useful for identifying emerging destinations.

I attend webinars and virtual conferences hosted by tourism boards and travel organizations to gain firsthand knowledge.

Subscribing to newsletters from major airlines, hotels, and tour operators helps me keep track of new offerings and deals.

Lastly, networking with other professionals in the field allows me to exchange ideas and get insider tips.”

6. Can you share an example where you had to design a complex travel itinerary within a tight budget?

As a travel specialist, you’re essentially a problem solver. You will encounter clients with varying needs, preferences, and budget constraints. This question is designed to test your ability to make the best possible recommendations under challenging circumstances while keeping the client’s satisfaction as the top priority. It’s also a way to gauge your resourcefulness, financial acumen, and ability to find creative solutions.

Example: “In one instance, I had a client who wanted to travel to multiple cities in Europe within two weeks. The budget was tight and the challenge was to include as many experiences as possible.

I started by prioritizing the cities based on the client’s interests and proximity to each other. Then, I researched extensively for affordable yet comfortable accommodations and transportation options between these cities.

For sightseeing, I recommended free or low-cost attractions and local eateries instead of high-end restaurants. I also suggested off-peak travel times to further reduce costs.

The client appreciated this thoughtful planning and enjoyed a memorable trip without exceeding their budget. This experience reinforced my belief that strategic planning can create cost-effective itineraries without compromising on quality.”

7. What experience do you have in negotiating with vendors to secure best rates and services for clients?

Travel specialists are often tasked with negotiating with various vendors, such as airlines, hotels, and car rental companies, to obtain the best rates and services for their clients. The ability to effectively negotiate can significantly impact a company’s bottom line and the satisfaction of its clients. Therefore, hiring managers want to ensure that you have the necessary skills and experience to handle such negotiations effectively.

Example: “I have extensive experience in negotiating with vendors. I’ve developed a keen understanding of how to leverage market trends, industry knowledge and competitive analysis to secure the best rates for my clients.

In one instance, I managed to reduce costs by 20% through effective negotiation strategies without compromising on service quality. This involved detailed research, maintaining strong relationships with suppliers, and demonstrating flexibility when necessary.

My approach is always client-centric, ensuring their needs are met while keeping within budget constraints. This balance is crucial in providing excellent customer service and achieving business goals.”

8. How do you handle stressful situations, such as a client missing a flight or losing their passport?

A key part of the role of a travel specialist is to handle unexpected and stressful situations, which are quite common in the travel industry. When flights are missed, passports are lost, or other mishaps occur, clients rely on their travel specialist to provide solutions and alleviate their stress. Thus, interviewers want to ensure that you can remain calm under pressure, think quickly on your feet, and deliver excellent customer service even in challenging circumstances.

Example: “In stressful situations, I believe in maintaining a calm demeanor and focusing on solutions. For instance, if a client misses a flight, I would immediately look into alternative flights or routes to minimize their delay.

If a client loses their passport, my priority would be to guide them through the process of reporting it lost and obtaining a temporary one from their embassy.

Throughout these scenarios, clear communication is key. It’s important to keep clients informed about what’s happening and reassure them that we’re doing everything possible to resolve the situation.”

9. How proficient are you in using travel booking systems and software?

Travel specialists are expected to be well-versed in various travel booking systems and software, as these tools are essential in the daily operations of their job. Your proficiency with these systems will enable you to efficiently plan and book travel arrangements for clients, hence minimizing errors and ensuring customer satisfaction. Interviewers want to ensure that you have the necessary technical skills to perform your duties effectively and efficiently.

Example: “I am highly proficient in using travel booking systems and software. I have experience with major platforms like Amadeus, Sabre, and Travelport, which are essential tools for flight bookings, hotel reservations, and car rentals. I also possess strong skills in utilizing CRM systems to manage client information effectively.

My proficiency extends to customizing itineraries based on clients’ preferences, ensuring seamless end-to-end travel experiences. My ability to navigate these systems efficiently allows me to provide top-notch service to customers, resolving issues promptly and accurately.

Moreover, my knowledge of various travel software helps me stay updated with the latest trends and changes in the industry, enabling me to offer the best possible options to customers.”

10. What strategies do you use to keep track of multiple clients and their travel plans?

Travel specialists are often juggling a large number of clients, each with unique travel needs and preferences. It’s critical that you’re able to keep track of all these details without letting anything fall through the cracks. That’s why hiring managers want to hear about your organizational skills and strategies for managing a high volume of information. They’re looking for assurance that you can effectively handle the demands of this role.

Example: “To manage multiple clients and their travel plans, I utilize a combination of technology and personal organization methods. I use CRM software to store client information, preferences, and past interactions. This allows me to provide personalized service while keeping all necessary details at my fingertips.

For tracking various stages of travel planning, project management tools are very helpful. They allow me to visualize timelines, set reminders for critical tasks, and keep track of progress.

In terms of communication, I maintain regular contact with clients via emails or calls, ensuring their needs are met promptly.

Lastly, I always have a contingency plan in place for unforeseen circumstances, which helps in managing last-minute changes effectively.”

11. Can you describe a time when you had to resolve a major issue for a client during their travel?

Problem-solving under pressure is a key skill for a travel specialist, and this question is designed to assess that. Your clients will be depending on you to ensure their travel plans go smoothly, and if something goes wrong, they’ll look to you for a solution. This question gives you a chance to show your ability to handle stress, think on your feet, and make quick decisions—all while keeping the client’s best interests at heart.

Example: “During a high-season period, one of our clients was stranded at an airport due to sudden flight cancellations. They were on a tight schedule and couldn’t afford any delays.

I immediately contacted the airline for alternatives but all flights were fully booked. I then reached out to other airlines and managed to secure a seat on a different route.

Though it wasn’t their original plan, the client appreciated the quick resolution as it enabled them to meet their commitments. This experience reinforced my belief in proactive communication and swift decision-making in crisis management.”

12. How do you ensure that you’re providing the most accurate and up-to-date travel advice to clients?

Travel specialists are not only expected to have a broad knowledge of potential destinations, but they must also be up-to-date with the ever-changing variables that can impact a trip—be it visa regulations, local customs, or health advisories. By asking this question, interviewers want to assess your commitment to continuous learning, your resourcefulness, and your ability to effectively use available resources to provide accurate and timely information.

Example: “I stay updated with the latest travel advisories and guidelines from reliable sources like government websites and international organizations. I also subscribe to newsletters and alerts from various travel platforms.

Regular training sessions and webinars are important for understanding new trends in the industry. They help me provide clients with current, accurate advice.

Building strong relationships with local contacts and vendors is another strategy. This provides first-hand information about changes or events that could impact a client’s plans.

Lastly, customer feedback plays a crucial role. It helps identify areas of improvement and ensure the advice given meets their needs effectively.”

13. How would you manage a situation where a client is unsatisfied with the travel arrangements you’ve made?

In the travel industry, handling unsatisfied clients is a common challenge. As a travel specialist, you’d be faced with various unpredictable situations that could potentially lead to a client’s dissatisfaction. Therefore, your ability to handle such situations with tact, empathy, and efficiency is vital. The interviewer wants to assess your problem-solving skills, customer service acumen, and resilience under pressure.

Example: “In such a situation, I would first empathize with the client and acknowledge their dissatisfaction. Listening to their concerns is crucial in understanding where things went wrong.

After identifying the issue, I’d propose a solution that aligns with company policies yet satisfies the client’s needs. This could involve modifying travel arrangements or offering alternatives.

If the problem persists, I’d escalate it to my supervisor for further assistance. Maintaining transparency throughout this process will build trust and reassure the client we’re doing our best to rectify the situation.”

14. What measures do you take to ensure the safety and security of clients during their travel?

Safety is of paramount importance in the travel industry and hiring managers want to ensure that a potential hire has the necessary skills and knowledge to prioritize client safety. Whether it’s understanding the latest travel advisories, knowing how to handle emergencies, or arranging secure transportation, your ability to manage risks and protect clients is a critical part of the job.

Example: “Ensuring client safety and security during travel involves multiple steps. I prioritize clear communication about potential risks, health advisories, and local customs in the destination countries.

Moreover, I ensure all bookings are with reputable service providers that adhere to high safety standards. For flights, I prefer airlines with strong safety records. For accommodations, I opt for establishments with robust security measures.

I also recommend clients have comprehensive travel insurance covering medical emergencies or trip cancellations. In case of any unforeseen circumstances, I’m always available to provide support and assistance.

Regular check-ins during their trip is another measure I take to ensure their ongoing safety.”

15. How would you handle a situation where a client wants to visit a destination that you’re unfamiliar with?

A travel specialist’s knowledge and resourcefulness are put to the test in such scenarios. This question is designed to help employers understand your problem-solving skills, your ability to research and learn about new destinations rapidly, and your commitment to providing a high-quality customer experience even when faced with unfamiliar territory.

Example: “In such a situation, I would first conduct thorough research on the destination. This includes understanding local customs, popular tourist spots, accommodations, and transportation options.

Then, I’d connect with local contacts or tour operators to get firsthand information. If needed, I can also take online courses or webinars about the specific location.

Finally, I’d communicate honestly with the client about my initial unfamiliarity but assure them of my dedication to provide the best travel advice based on my research and newfound knowledge.”

16. Can you discuss a time when you successfully managed a high-pressure situation involving a client’s travel plans?

Sure, travel can be fun, but when it comes to coordinating plans, dealing with cancellations, or handling last-minute changes, things can get pretty stressful pretty quickly. As a travel specialist, you’ll need to demonstrate that you can handle the pressure and make quick, effective decisions that will keep your customers happy and their travels on track. That’s why interviewers pose this question—they want to see how you handle stress and problem-solving in real time.

Example: “During a peak holiday season, I had a client who missed their connecting flight due to bad weather. They were stranded in an unfamiliar city and understandably distressed.

I immediately contacted our partner airlines, but all flights were booked. However, I managed to secure them a seat on a standby flight later that day.

In the meantime, I arranged for complimentary hotel accommodation near the airport so they could rest.

The clients made it to their destination with minimal delay and appreciated the proactive assistance. This experience taught me the importance of quick thinking and resourcefulness in high-pressure situations.”

17. How do you approach creating a travel itinerary that caters to a client’s personal interests?

Travel specialists are expected to create unique, personalized experiences for their clients. By asking this question, hiring managers want to understand your ability to listen to and understand a client’s preferences, your creativity in crafting a tailored itinerary, and your knowledge about various travel destinations and options. Your approach to this task will demonstrate your commitment to customer satisfaction and your ability to deliver a high-quality, customized service.

Example: “Understanding a client’s interests is key in creating a personalized travel itinerary. I start by conducting an in-depth interview to identify their preferences, such as preferred types of attractions, activities, and cuisine.

Based on this information, I research potential destinations or experiences that align with their interests. This could range from wine tasting tours for wine enthusiasts, hiking trails for outdoor lovers, or historical sites for history buffs.

I also consider factors like budget, duration of the trip, and any special needs they may have. By doing so, I can create an itinerary that not only caters to their personal interests but also ensures a smooth and enjoyable travel experience.”

18. What steps do you take to stay informed about changes in travel regulations and restrictions, particularly in the current global climate?

The travel industry is one that is highly dynamic, with regulations and restrictions changing frequently and sometimes without warning. It’s essential for a travel specialist to be on top of these changes to provide accurate and timely advice to clients. Therefore, interviewers want to gauge your ability to stay informed and adapt quickly to these changes, ensuring you can still provide top-notch service to clients even in uncertain times.

Example: “I regularly monitor official websites such as the World Health Organization and Centers for Disease Control and Prevention. These sources provide updates on travel advisories, health risks, and regulations.

Subscribing to newsletters from reliable travel organizations also keeps me updated. They often summarize changes in travel restrictions globally.

Participating in webinars and online forums is another step I take. It allows me to learn from other professionals’ experiences and insights.

Lastly, I use technology to my advantage by setting up alerts on search engines for specific keywords related to travel regulations and restrictions. This way, I get real-time updates.”

19. Can you describe your process for handling emergencies or crises while a client is traveling?

As a travel specialist, you’re often the first call someone makes when their travel plans go awry. Whether it’s a missed connection, lost luggage, or a political crisis in their destination country, clients need to know they can rely on you to provide solutions and reassurances in high-stress situations. Interviewers ask this question to gauge your problem-solving skills, your ability to stay calm under pressure, and your dedication to ensuring client satisfaction and safety.

Example: “In handling travel emergencies, my initial step is to assess the situation and understand the client’s needs. This involves direct communication with the client to get firsthand information.

Next, I leverage my network of local contacts or service providers in the area who can provide immediate assistance. Whether it’s a medical emergency, lost passport, or flight cancellation, having reliable partners on the ground is crucial.

Simultaneously, I work on alternative arrangements like rebooking flights or arranging accommodations to minimize disruption to their plans.

Throughout this process, maintaining regular communication with the client is key to reassure them that their concerns are being addressed promptly and efficiently.”

20. How would you balance the needs of multiple clients who are traveling at the same time?

Juggling the needs of multiple clients simultaneously is a common scenario in the life of a travel specialist. Interviewers want to understand how you handle prioritizing tasks, managing your time effectively, and delivering a high level of service to all clients, regardless of the volume of work. Your response will give them insight into your organizational skills, efficiency, and commitment to client satisfaction.

Example: “Balancing the needs of multiple clients requires effective time management and prioritization. I would ensure all travel arrangements are made well in advance, allowing for adjustments if necessary.

Communication is key, so regular updates about their itinerary or any changes would be provided to each client.

In case of overlapping demands, I’d use a customer relationship management system to track and manage requests efficiently.

Lastly, maintaining a calm demeanor under pressure is crucial. Every client should feel like they’re my top priority, regardless of how many I’m handling simultaneously.”

21. What methods do you use to evaluate the success of a client’s travel experience?

Being a Travel Specialist is not just about crafting dream vacations. It’s also about ensuring that the client’s experience matches their expectations. Employers want to know that you have a plan for assessing the success of the itineraries you build. This can involve follow-up communication, surveys, or other feedback mechanisms. By asking this question, employers are keen to find out your approach to quality control and customer satisfaction.

Example: “To evaluate the success of a client’s travel experience, I use various methods.

Customer feedback is crucial; it provides firsthand information about their satisfaction level. This can be done through surveys or direct communication.

I also analyze key metrics like repeat business and referral rates. High numbers in these areas often indicate satisfied customers.

Lastly, social media activity and online reviews are insightful. They provide unfiltered opinions about our services which can be used to measure success and identify areas for improvement.”

22. Can you discuss a time when you had to adapt quickly to a change in a client’s travel plans?

Adventures in travel can take many unexpected turns, and in the world of travel planning, flexibility and adaptability are key. Clients may change their minds, flights may get cancelled, or global events may disrupt plans. As a travel specialist, your ability to handle these changes with grace, efficiency, and calm is essential. Interviewers want to see that you can think on your feet and navigate the unpredictable landscape of travel planning.

Example: “During a peak holiday season, one of my clients had to change their destination due to an unforeseen family emergency. They were originally scheduled for a leisure trip to Bali but needed to reroute to London immediately.

I quickly contacted our partner airlines and managed to secure seats on the next flight out. I also coordinated with hotels in London for immediate accommodation while simultaneously canceling the bookings in Bali.

It was challenging given the time constraints and high demand period, but my knowledge of our network and strong relationships with partners enabled me to adapt swiftly to meet my client’s urgent needs.”

23. How do you ensure that you’re providing the most cost-effective travel solutions for clients?

This question is vital in determining your ability to balance between optimizing the client’s travel experience and their budget. Travel specialists are expected to have strategies to find the best deals without compromising the quality of the travel experience. This could involve knowledge of off-peak travel times, skills in negotiating with suppliers, or expertise in finding hidden gems that offer great experiences at a lower cost.

Example: “To provide the most cost-effective travel solutions, I always start by understanding clients’ needs and budget. Then, I use my knowledge of various airlines, hotels, and transportation services to find the best deals.

I also leverage technology, using advanced search tools and software that can compare prices across multiple platforms. This allows me to quickly identify the most affordable options without compromising on quality or convenience for the client.

Moreover, I stay updated with industry trends, promotions, and discounts which could benefit the client. It’s all about being proactive, strategic, and resourceful in planning and booking to ensure maximum savings.”

24. What steps do you take to ensure that a client’s travel is as environmentally friendly as possible?

The world is becoming more eco-conscious, and many travelers are seeking ways to reduce their carbon footprint. As a travel specialist, it’s important to demonstrate that you’re knowledgeable about sustainable travel practices and can provide advice to clients who wish to travel responsibly. This question allows the interviewer to gauge your understanding of eco-friendly travel and your ability to incorporate it into your clients’ travel plans.

Example: “To ensure a client’s travel is environmentally friendly, I would focus on recommending eco-friendly accommodations that have sustainable practices in place. I’d also suggest direct flights where possible to reduce carbon emissions.

Promoting public transportation, walking or biking for local exploration can significantly decrease the environmental impact.

Additionally, providing information about responsible tourism, such as respecting local cultures and environments, avoiding single-use plastics, and supporting local businesses, can help clients make greener choices during their trip.

Overall, my approach combines practical planning with education to promote sustainable travel.”

25. Can you describe a situation where you had to use your negotiation skills to secure a better deal for a client?

Travel specialists are often tasked with securing the best deals and experiences for their clients, which can sometimes involve negotiating with vendors, hotels, or airlines. This question is designed to assess your ability to advocate for your clients and your negotiation skills, both of which are essential for ensuring client satisfaction and repeat business.

Example: “In one instance, a client wanted to book a luxury vacation package. However, the budget was tight. I reached out to our partner hotels and airlines to negotiate better rates. I highlighted the long-term relationship potential with the client and managed to secure significant discounts. The client had an amazing trip without exceeding their budget. This experience demonstrated the importance of effective negotiation in achieving customer satisfaction.”

26. How do you handle situations where a client is unhappy with a travel service provider?

When you’re in the travel industry, dealing with unhappy clients is part of the job. Whether it’s a delayed flight, a less-than-stellar hotel room, or a tour that didn’t live up to expectations, things can and do go wrong. How you handle these situations can make all the difference between a disgruntled client and a satisfied one, and can ultimately affect your company’s reputation. Hence, potential employers want to see how you’d navigate these challenging scenarios.

Example: “When a client is unhappy with a travel service provider, it’s essential to listen actively and empathetically to their concerns. Understanding the issue fully allows me to address it effectively.

I would then apologize on behalf of our company for any inconvenience caused, even if the fault lies with the service provider. This helps in maintaining our relationship with the client.

Next, I’d liaise with the service provider to resolve the issue or find an alternative solution that satisfies the client. If necessary, I might offer compensation such as discounts on future bookings.

Throughout this process, clear communication with the client is key. Keeping them informed about progress can help restore their trust in our services.”

27. How do you ensure that clients are fully prepared for their trip, including understanding cultural customs and etiquette of their destination?

Travel specialists are expected to have a comprehensive knowledge of the destinations they are recommending, which includes understanding local customs and etiquette. This question is designed to assess your ability to provide a complete travel service, not just booking flights and accommodation. Your answer will indicate your level of commitment to client satisfaction and your ability to anticipate and meet the diverse needs of your clients.

Example: “In ensuring clients are fully prepared for their trip, I start by providing them with comprehensive information about their destination. This includes details on local customs and etiquette, language basics, and any potential safety concerns.

I also recommend relevant resources like travel guides or online forums where they can gain more insights. Additionally, I organize pre-trip briefings to answer any questions and address concerns.

Moreover, I believe in the importance of cultural sensitivity. Therefore, I emphasize respect for local traditions and norms to promote positive interactions during their stay.”

28. Can you discuss a time when you had to handle a difficult client or situation in your role as a travel specialist?

The travel industry can be a highly stressful environment, with clients often relying on travel specialists to ensure their trips go smoothly. However, unexpected issues can and do arise. How you handle these situations—especially when dealing with a difficult client—can make all the difference. Potential employers want to see that you can remain calm under pressure, think on your feet, and find a resolution that satisfies everyone involved.

Example: “In one instance, a client was upset because their flight got cancelled due to bad weather. They were on a tight schedule and needed an immediate alternative.

Understanding their stress, I quickly scanned for the next available flights while simultaneously calming them down. Unfortunately, all direct flights were fully booked.

I proposed a solution of taking a connecting flight which would get them to their destination with minimal delay. The client was initially resistant but after explaining the situation in detail, they agreed.

This experience taught me the importance of effective communication and quick problem-solving skills in managing difficult situations.”

29. How do you approach managing the logistics of group travel arrangements?

Coordinating travel for groups is an art form, requiring a precise mix of logistical prowess and keen attention to detail. Interviewers want to know if you have the ability to manage complex travel plans for multiple individuals, often with varying needs and preferences. Your response can reveal your organizational skills, your ability to multitask, and your understanding of the intricacies of travel planning.

Example: “Managing group travel logistics requires a strategic approach. I start by understanding the group’s specific needs, preferences, and budget constraints.

Next, I research various options for transportation, accommodation, and activities. Leveraging relationships with vendors is key to securing competitive rates.

I then create an itinerary that balances downtime and scheduled activities while ensuring seamless transitions between destinations. This involves meticulous attention to detail, from coordinating flight times to arranging ground transport.

Communication is crucial throughout this process. Regular updates keep everyone informed and provide opportunities to address concerns promptly. Using project management tools can greatly assist in keeping everything organized.

Finally, contingency planning is vital for handling unexpected situations without disrupting the overall experience.”

30. Can you describe a situation where your attention to detail significantly improved a client’s travel experience?

The essence of being a travel specialist is providing personalized, high-quality service to clients. It’s all about the details, from ensuring that flights and accommodations are properly arranged, to taking into account a client’s unique preferences or needs. By asking this question, interviewers aim to assess your meticulousness, problem-solving skills, and dedication to enhancing a customer’s journey. They want to see that you can go above and beyond to ensure client satisfaction and create unforgettable travel experiences.

Example: “In one instance, a client was traveling to Japan for the first time. I noticed they didn’t specify meal preferences in their booking details. Knowing dietary restrictions can be an issue due to language barriers abroad, I reached out to them directly.

They were vegetarian and hadn’t considered this potential problem. I updated their flight meals and provided a list of vegetarian-friendly restaurants in their destination city. They appreciated the proactive approach, which ensured a smoother travel experience.”

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Marco! It was a trip of a lifetime! You exceeded our expectations and set up for a us a trip we will never forget. I have many friends who I have told about your company and have expressed interest in booking with you. I cannot say enough about Blendi! He became a part of our family on this trip! Everybody loved him and loved having him with us. He is a true asset to your business. Stacy and I look forward to booking with you again in the very near further. Next trip... Sicily! Thank you again for an unforgettable vacation.

My cousins and I traveled with Marco and had a wonderful time. Marco and his staff were professional, knowledgeable and punctual. Marco is a lot fun and knows how to have a good time. Also, we incorporated a genealogy tour into our trip. We were unaware of the amount of time and effort that goes into the genealogy research. We applaud Marco for his perseverance and patience. We look forward to our next adventure with Marco. Best wishes to Marco and Angela. Sincerely, Marguerite, Ron and John.

Migliore Guida, Marco! The trip you arranged was ten times more than what we expected. Everyone affiliated with your company was so professional and knowledgeable. This trip brought us to places we would have never been able to see on our own or with one of those larger tour companies. All our accommodations were comfortable and perfect. We started off in Rome and went south down the beautiful Amalfi Coast and then to Spectacular Sicily. Italy was like paradise and we can not wait to return and do it all over again with you. We wish you nothing but success. Ciao Bella!! With All our Love and Best Wishes

Ciao Marco,  We miss you!!  John and I will forever remember our beautiful trip to Italy and all the memories.  Especially meeting you!!!  You made our trip fabulous.  We hope in the future to be traveling with you again.   Grazie mille for all your wonderful planning and putting up with our shopping!!!  You are one of a kind!!!

We have just arrived home from our wonderful trip to Italy.  We toured Rome, Sorrento, Amalfi Coast, Capri and then on to Sicily.  This was all done under the direction of Italy Travel Specialists.  We cannot say enough positive things about our expereince with this company and our surperb driver and guide Marco Compagna.  The many beautiful sites we saw would not have been possible without their professional and expert guidance.  We highly recommend this company and look forward to traveling again with them in the future.   Bravo! Marco and Italy travel speccialists.

Hola! acabo de regresar en mi casa después una experiencia inolvidable con Italy Travel Specialist. Creo que Italia es un país que puede ofrecer mucho pero, en el mismo tiempo, no se puede pensar de veer todo en poco tiempo así que es mejor elegir un especialista, alguien que sabe ayudarnos. El Grand Tour Of Italy es una excursión que recomiendo porque en 12 días se puede apreciar mucho de Italia: Venecia, Murano, Verona, Milán, Parma, Las cinque Terre, Portofino, Carrara, Pisa, San Gimignano, Florencia y Roma. Lo que más me gustò fue la profesionalidad y la atención a los detalles de nuestra guía con su respuestas siempre listas a todas nuestras preguntas. Mas que un simple viaje, es una experiencia de vida: nunca me olvidaré sabores, olores, paisajes, puestas de sol, arte y cultura. Italia de un país que merece ser visitado, pero nunca puede apreciar “la dolce vida” en toda forma sin el ayudo de un operator turístico tan especializado.

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22 Renowned Travel Specialists Who Can Make Your Dream Vacation a Reality

Posted: March 13, 2024 | Last updated: March 14, 2024

Travel Masters 2023

Welcome to the second annual list of Robb Report’s Travel Masters. 

Travel can be both profound and transformative. Exhilarating and unforgettable. But not always. The difference between a good trip and a great one—perhaps a life-changing one—is so often about tapping the right people to help plan it. It can be hard to know who to trust to create your dream adventure or even a jaunt back to your favorite destination. There are hundreds of travel specialists, after all, most of whom will argue convincingly that they have contacts and connections to open doors around the globe.

Only a handful of operators worldwide, however, have the expertise, clout and ambition to make the unimaginable real. To celebrate them, and to help you, we have brought them together under this Masters of Luxury banner. There are fewer than two dozen, nearly all of them specialists in certain regions or types of journeys. They come with our endorsement. 

We’ve worked closely with the first group on stories over the past year, including asking them to nominate the hotels and suites they consider the greatest places to stay in the world. We’ll continue to partner with them in  this way as well as on some exciting new initiatives we’ll soon be able to share (bookmark this page). 

As always, if you’re traveling this year, don’t leave home without contacting one of them – and make sure to mention Robb Report sent you.

1. Christopher Wilmot-Sitwell, Cazenove & Loyd

The 25-strong, UK-based agency , steered by the three-decade veteran Wilmot-Sitwell, is known for deftly combining adventure travel—think long-haul jaunts to hard-to-reach Asian and African sites—with no-beat-missed luxury. It was an early champion of sustainability: The firm is committed to offsetting the carbon impact of its own research trips via CommuniTree, a Nicaraguan reforestation project (clients can sign up, too).

2. Henry Cookson, Cookson Adventures

Henry Cookson worked as a horse-riding safari guide in Africa before establishing his London-based firm . He’s carved out a niche that focuses on a small number of elaborate adventures; a few dozen custom itineraries are developed on demand each year. If you want a private trip to Antarctica, there may be no team better to organize it: Henry holds the world record for kite-skiing to the Pole of Inaccessibility, and Cookson Adventures was the first private company to take a submersible to Antarctica. The firm’s also offering Octopus , the renowned 413-foot explorer yacht owned by the late Paul Allen, for charter in the polar reaches. 

3. Cari Gray, Gray & Co.

If you’re outdoorsy, ready for anything and prepared to sweat, call Cari Gray. Few manage to design and book high-end active trips with more finesse than the Canadian, who lives in Santa Monica, Calif. Gray combines thrilling, adrenaline-powered programming with much-needed indulgence, whether that’s organizing biking in the mountains of Mallorca or chartering a fishing expedition in the waters off Chile.

4. John Clifford, International Travel Management

John Clifford has almost four decades of experience as a trip designer for high-net-worth folk. Over that time, he’s developed a particular reputation for catering to LGBTQ+ travelers. From his base in San Diego, Calif. , Clifford works worldwide and he can as comfortably score you a last-minute Christmas vacay to Uxua in Trancoso as get you to Iceland’s Hotel Husafell in peak season. “My clients always get the best suite pre-blocked,” he says, “I often handpick it myself.”

5. Gary Portuesi & Jennifer Schwartz, Authentic Explorations

Hungry for Italy? Authentic Explorations  is a go-to for any gourmet keen to indulge in truffles, bresaola and Barolo, among other Italian delicacies. Portuesi co-owns an Italian cooking school in NYC and thus certainly knows his stuff. A buyout of Massimo Bottura’s impossible-to-secure Osteria Francescana is easy enough for this team, but they’ll also happily supply a curated list of restaurants to your tastes. Of course, they’ll take care of booking them, too. AE has a headquarters stateside, as well as satellite offices in Florence and Sicily, giving it a head start on the ground in Italy. The company, formerly known as Authentic Italy, has recently broadened to other European vacation spots in recent years, including Croatia, Spain and Portugal. 

6. Catherine Heald, Remote Lands

If you’re heading to multiple countries in Asia—from Japan to the Maldives and everything in between—there’s no better counsel than that of Catherine Heald. “I have devoted my life to Asia since moving to Hong Kong in 1987,” she says. Heald and her team have expertise in major cities, but the farthest flung spots are a specialty. Think: Japan’s Yakushima or India’s Sikkim. Heald’s trips often support good causes: Clients who travel to Siem Reap, for example, may dig a water well for a local family as part of their journey. Of course, travelers can expect a good dose of luxury, too.

7. Tanya Dalton, Greaves India

Dalton’s firm , with offices in London, Chicago and Delhi, has a firm handle on all things India. The family business, founded by her Mumbai-born grandfather and later run by her mother, has been around for more than four decades. As a result, Dalton has the ability to grant access to closely guarded sites in Southeast Asia’s largest country. Private palace? You got it. She can also wrangle suites in Rajasthani or program tiger-centric safaris. The choice is yours.

8. Cedric Reversade, Unique Properties & Events

Some call him the villa whisperer, and for good reason. Cedric Reversade, who splits his time between London and Paris, has an unparalleled list of the world’s most exclusive private homes in every must-visit destination, from Saint-Tropez to Capri. Many of the lavish pads are only available (discreetly) via his firm. He and business partner Paul Maxime Koskas don’t simply rent out properties, either. The duo’s point of difference has long been the concierge service that comes bundled with the rental ; it’s like having an ultra-connected EA in any place you vacation.

9. Sandy Cunningham, Uncharted

Sandy Cunningham’s firm Uncharted is aptly named, as it specializes in adventures and safaris in remote destinations. She began her career as a safari operator in East Africa, so she knows the game. Cunningham is adept at creating long-haul trips for large groups, too: She once booked a celebrity family into a private island in Seychelles without publicity, for instance. She has also proved she can safeguard a traveler’s privacy: She whisked the same family out a day earlier than planned, under cover of darkness, to avoid alerting any paparazzi.

10. Max Rosenthal & Stacy Fischer-Rosenthal, Fischer Travel

Max Rosenthal (center) is the third generation of his family to join Fischer Travel . The New York-based firm was founded by his grandfather Bill Fischer, but is currently run by his mom Stacy. The 30-strong operation is more like a members-only club than a conventional travel agency, with a $150,000 initiation fee and annual dues of $25,000. For that, the team opens up its little black book to create one-off experiences worldwide. Indeed, it was Fischer Travel clients who were the first to experience Camp Sarika at Amangiri a month before it opened to anyone else. Another client wanted to see Wadi Rum in Jordan, but the local hotel didn’t pass Fischer’s quality control, so the team shipped in 10 staff from the Kempinski in Aqaba to temporarily run the camp at a higher level.

11. Jean Sanz Bernay, JSB Journeys

US native Jean Sanz Bernay of the six-person boutique operation JSB Journeys has an affinity for all things Latin America. “I’ve traveled through, and lived in, every nook and cranny of South and Central America.” She has connections across the continent and continues to cater to all manner of requests. One client, for example, needed a last-minute, after-midnight jewelry store appointment in Lima to pick out his wife’s present, and another requested a strict kosher trip to Argentina with dinner at a local rabbi’s home.

12. Jules Maury, Scott Dunn Private

The elegant, charming Jules Maury grew up globetrotting. She was the daughter of a Dow Chemical exec whose career took him (and his family) all over the world. Maury became a travel specialist by happenstance while living overseas; friends persistently asked her advice due to her insiderish knowledge and fine taste. Now she’s made it her career. Based in London, she runs the  ultra-elite offshoot  of Scott Dunn. Maury’s team focuses on custom itineraries worldwide, with an emphasis on forging access to the impossible.

13. Deborah Calmeyer, Roar Africa

Zimbabwe-born Deborah Calmeyer is the go-to Africa expert for any ultra-high-net-worth traveler. She has on the ground offices in both Nairobi and Cape Town, plus headquarters in NYC. Roar Africa offers traditional safaris, but Calmeyer has also established a standalone division that ups the ante on the already-luxe trips. Roar Privé ‘s focus is villa exclusive rentals in the bush. It also offers private-jet-based safaris , which have proven so popular that they regularly sell out months in advance.  

14. Kevin Jackson, EXP Journeys

When money is truly no object, EXP Journeys comes in. Jackson and his team create bespoke, one-time-only events in extraordinary locations, often with six-figure budgets or higher. Take the dinosaur dig in the southwest, for instance, in which guests helped discover a new species with a well-known paleontologist. Another standout was a dinner arranged in partnership with Navajo Nation that saw travelers break bread with the last living Navajo Code Talker from World War II.

15. Jonathan Alder, Jonathan’s Travels

Florida-based Jonathan Alder is another Africa insider: He once dropped everything to fly to East Africa to scout private aircraft for clients to use on a month-long trip across the continent. He recommends camps like Angama in the Masai Mara: Come for the walking safari, stay for the glass of champagne overlooking the valley. “It’s the exact spot where the movie poster for Out of Africa was taken,” he says. As a bonus, Alder is also an expert in Japan.

16. Stuart Rigg, Southern Crossings

For more than 30 years, Sydney-based Stuart Rigg has helped travelers explore Australia and New Zealand. Logistics and connections of all kinds are tricky Downunder, so his assistance is particularly welcome. There’s virtually no request he can’t find a way to fulfill. In fact, one celebrity tasked Rigg with organizing his 50th birthday at a mansion in Sydney. The manse’s gym had to be fully refitted and the A/C recalibrated to ensure the traveler’s ideal temp. The birthday bash itself was on a private island right in the heart of Sydney Harbour.

17. Julian Harrison, Premier Tours

Julian Harrison was born and raised in South Africa, before working as a guide there. This primed him to run a travel firm focused squarely on the continent. Beyond luxe safaris, Premier Tours offers trips to often-overlooked islands, like the Bazaruto Archipelago. Harrison is also known for working wonders when problems strike; whether that’s commandeering an aircraft to whisk clients from an unexpected flood in Kenya or handling immigration issues when a pet-chewed passport prevented a traveler from entering Johannesburg. (Harrison arranged a special appointment at the US embassy to replace the passport in situ.)

18. Alex Wix, Wix Squared

Longtime luxury travel specialist Alex Wix only launched her firm seven years ago, but she has become a go-to for trips to Morocco (where she’s based), Australia and Asia. Her expertise is in the hard-to-reach spots in those three territories, though it’s in Morocco where her connections are truly unmatched. For example, she can arrange a candlelit canyon dinner near a luxury camp in the picturesque Agafay desert. Wix loves a personal touch, too: She once organized silver and gold Temari  (Japanese ornaments) for one couple traveling to Japan. 

19. Ashley Isaacs Ganz, Artisans of Leisure

Artisans of Leisure is known for its ultra-luxe private tours of Europe, the Middle East and Asia. The NYC-based firm has previously arranged a visit to a nuclear research lab in France (CERN) and a rendezvous with a well-known Bernese Mountain Dog for some Silicon Valley-based millennials. It has also coordinated a wealthy family’s private-jet adventure to Greece, France and the UK. If you’ve always wanted to score the best room at the Ritz Paris or Claridge’s in London, Ashley Isaacs can guarantee it.

21. Jaclyn Sienna India, Sienna Charles

Jaclyn Sienna India’s clients pay an annual retainer to keep her on speed dial, as she doubles as a lifestyle concierge and travel agent. If a villa on the Côte d’Azur in summer or a yacht in Sardinia’s seas is your focus, consider adding the Beverly Hills-based firm to your contacts. Sienna focuses on villas more than hotels, explaining: “It’s hard to get someone who has three homes worth $30 million or more each excited about a new hotel—hotels don’t offer the level of service they once did.” Another key differentiator when it comes to Sienna’s programming is the fact that all the guides she recommends have been sourced first-hand. That way, she can vouch for their quality without concern.

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