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A Day in The Life: Shore Excursion Staff (Job Description)

• Post author: admin
• Post category: Cruise Ship Jobs / Positions

The shore excursion department is by far one of the best jobs I had while working on a cruise ship. You are essentially the go-to person for everything shore excursion related. You need to know all the features and attractions, and most important excursions, in each and every port of call. One of the main perks, in my opinion, is the ability to try almost every excursion available for FREE.

You are the face of the shore excursion department and passengers trust that you know everything that is to know about the ports of call, even though it might be your first contract onboard and the only route you know is from your cabin to work and the crew mess; perhaps the bar as well; but that’s only if the watertight door is open. If it’s closed, PANIC!

One of the main reasons people go on cruise ships is to explore the ports of call, and they expect you to know everything but how can you know the ports of call if you just started?

In order to gain product knowledge, you will be “required” to go on the most popular excursions first, the ones that the majority of the passengers ask about. Working in the Caribbean? Be prepared to go on sightseeing tours, snorkeling tours, and food-tasting tours. Working on a ship based in Europe? You will most likely have a call in the port of Civitavecchia, where for sure you will “ have to” go to Rome.

After you have been to the most popular excursions first, you can then choose which ones to go after, but that will depend on your schedule and the tour’s time, as well as the discretion of your manager. I can guarantee that working in the excursions department, you will get to travel while getting paid. Getting paid to go on excursions that guests pay a lot of money to go. For many guests, this is once in a lifetime experience, while for you it can be a once-a-week, or cruise, experience.

I had the privilege to visit many awesome places, including the Volcanoes National Park in Hawaii, the Colosseum in Rome, the Pyramids of Egypt, wine tasting at a winery in Tuscany, swimming in the clear blue waters of Bermuda , just to name a few.

All of these places where people spend tons of money to go I went there for FREE and didn’t have to pay a dime because I was part of the best job you can get onboard.

Table of Contents

W hat are the Job Requirements for Shore Excursion Staff?

Sales background.

You definitely need to have some sales background. You will be selling an excursion, a product to the customer but worry not, the selling portion is only part of the equation.

The main reason people come on cruise ships is to travel and see the world, so when you go to sell this product to the customer, they are already inclined to buy it from you. All the sales onboard are warm leads, meaning the customer comes to you seeking information.

Your job is to explain it very well, use your own experiences from the tour, if you have already done this tour, and convince the guest to walk away with not just a tour but a lifetime experience. Guests will often come back to book more excursions if they had a great time on an excursion you recommended.

Customer Service

That goes without saying. Working on a cruise ship is all about the customer experience. Every crew member that’s hired goes to extensive safety and customer service training in the first weeks onboard. The majority of customers will have a great experience on the excursions but you will always have a few that did not enjoy it, had some issues with equipment while on the tour or they will say the guide was “rude” and so on. I could probably write a book on the excuses I heard from guests. They all come to you expecting something, ALWAYS! Most of them want a free cruise because you “ruined” their vacation and the “only reason” they came onboard was to see whatever they didn’t get to see, so be prepared.

When a situation like this occurs, you have to be patient and use your best customer service skills to turn around the situation. A big part of your job will be customer service related and damage control.

Speaking More than One Language

Speaking more than one language can be the decisive factor in getting a position as shore excursion staff. Cruise ships are scattered around the world and visit almost every country in the globe and have an international clientele that speaks many languages. If your ship’s homeport is in Barcelona, expect the majority of the guests to speak Spanish.

The most common languages spoken onboard are German, Spanish, Portuguese, French, Italian, Russian, Mandarin, and Japanese. Having a second language it’s an essential part of the job but don’t get discouraged if you only speak English. It’s still possible to get a job without it but it will be a little harder and you might only work on ships based in the US market.

If you are a US citizen or green-card holder, you can apply to work for Norwegian Cruise Line on the Pride of America.

Normally the Shore Excursion has its own department, all under the supervision of the hotel director. The department size will depend on the size of the ship and itinerary but you should expect to have a manager and an assistant manager. You can expect your contracts to last between five to six months with normally five to six-week vacation in between contracts. As a rule of thumb, you should expect to have one week off for every month worked.

How the Guests Book the Shore Excursions?

Cruise lines want to make it easy for guests to book excursions and guests have many options to book it, both before and during the cruise. There’s a lot of information on the cruise line’s website, including videos and reviews from past customers.

Guests can book excursions directly on the company’s website or via phone. Guests can call the cruise line’s call center and make reservations. Once booked, tickets are delivered to their stateroom and they don’t even have to see your face unless there’s an issue.

• From their stateroom TV
• From Kiosks around the ship
• From the company’s App, if available.
• By filling out an order form found at the Shore Excursions desk
• By asking their Butler, who in turn will book the excursion.
• By booking directly with you at the Shore Excursion desk.

Some guests already know what they want to see and what they want to do. These are the guests most likely to book either pre-cruise or onboard directly via the app, order form, and with you. They usually don’t ask many questions and know what they want. There are always those guests who have no clue where they are, or where they are going, and then come to you asking all the questions possible. One of the questions I hated to hear was “What’s the best tour?” on a cruise with more than 100 excursions available. It gets tiring explaining the same things over and over.

What Does a Shore Excursion Staff Do?

The job of a shore excursion staff goes beyond just selling excursions. There’s a whole new part of the job that happens behind the scenes. In no particular order, here are some key aspects of the job:

Download and Prepare Tickets

Guests that book their excursions pre-cruise will have their tickets delivered directly to their stateroom once they board the ship. By booking excursions online, the guests can sometimes get a discount if booked well in advance, as well as guaranteeing that they will have a spot on their desired excursion.

The process involves downloading a file sent by Shoreside into the company’s system (Fidelio Cruise for most companies) containing all the excursions booked online or over the phone, pre-cruise. Once downloaded into the system for the next voyage (this step is normally done 2-3 days before the next cruise) you have to print the tickets, place them in designated envelopes and deliver them to the guest’s stateroom at the beginning of the next cruise but before the guests are onboard.

Tour Dispatch

This is a BIG step and a very important part of the job. You can avoid many issues and guest complaints by having a good and organized dispatch.

You will have tour dispatches every day the ship is in port. When the ship arrives in the port of call, shore excursions are one of the first people getting off the ship. Early arrival means an early day for you.

The ship mostly arrives on ports in the morning and normally you are up one hour before the ship docks. One example of an early arrival was when the ship called into the port of Livorno, with a scheduled arrival of 6 am. We had to be up at 5 am to get our stuff ready to be off the ship and to meet the guests at the dispatch location, which was both ashore and inside the ship, normally on the ship’s theater if onboard. The bulk of the tours departing Livorno were mainly to Florence and Cinque Terre, which was about one hour and a half away from Livorno.

The main job during dispatch is to gather all the guests that booked excursions and essentially make sure they get on the right excursion. Some ports are busier than others, so there’s a little short window of time that you need to get the guests from the ship to shore and into the correct excursion, making sure tours are not departing late. Tours dispatches can get very overwhelming and frustrating if not planned properly. The last thing you want is to have guests screaming in your face because they missed or were booked on the wrong excursion.

The only drawback of working in the excursions department is the early mornings. Going out to the crew bar at night sounds fun but not so fun the next morning, when you have to be up at 6 am, ready to deal with the guests. Enjoy the crew bar but don’t hang out too late.

Other Side Duties

There could be additional duties assigned to you besides the job of a shore excursion staff. You could be chosen to participate in the crew welfare committee, Lead a Behind The Scenes tour for the guests, safety committee, or be chosen to randomly interact with guests to collect feedback on their cruise. This will vary from company to company.

What’s a Typical Day Like?

A typical day for the excursion department varies depending on which day of the cruise it is. Forget about the days of the week because once onboard, your calendar will be based on the days of the cruise, such as embarkation, debarkation, sea day, and port day. Instead of saying “Which day of the week it is?” you will be saying “It’s tomorrow sea day or sea day two?.”

I have divided the timeline into four different days that you will experience while onboard.

Embarkation Day

Ah, everyone’s favorite( and not so favorite) day of the cruise. This is the day most crew love to hate. You love it because that’s the day you might get a morning off, not having to wake up early, having a chance to do some shopping at the homeport to buy things you normally can’t get in the ports of call. You hate it because you might have to work debark, turn around, and work embarkation.

Embarkation day is when all the guests come onboard and flock to the excursion desk to book tours. The days are long and you are on your feet the whole time , dealing with the guest’s questions and issues, often repeating yourself constantly, with fewer breaks. It’s one of the busiest days for the Shore Excursions department and the overall ship.

As the name implies, sea day is the day that the ship is sailing 24 hours and you’re basically stuck onboard. Usually, If you have a sea day before the first port of call, expect to be just as long and busy as the embarkation day. The guests are stuck onboard with you and they have nowhere to go. The majority of your bookings will happen on sea days .

The shore excursions desk it’s usually open the whole day the only close for a few hours for an afternoon break. One example when I was working on the Norwegian Escape, the excursions desk hours ranged from nine to two (9 am to 2 pm)  and from five to nine(5 pm to 9 pm). We had rotations starting at 11:30 AM for half an hour lunch break. Besides that, you are essentially on your feet the whole day, answering questions about excursions, selling some tours, and preparing for the next port of call. Some ships have multiple sea days in a row, meaning more work for you.  In theory, more sea days mean more work most of the time.

When the ship docks, the Excursions staff it’s one of the first people off the ship. We have to be up and ready typically one hour before the ship arrives in port, to get ready for the dispatch procedures and make sure there are no issues with cancelations, either due to weather or tour operator issues.  Once all the tours are out and on their way, most of the shore excursion staff will have part of the day off until the desk onboard opens back again. Opening hours will depend on the ship and company. Some open at 6 pm, some earlier. Regardless of opening time, the earlier you finish a tour dispatch, the more time you will have to enjoy the port.

Let’s assume the desk reopens at 5 pm. Once all the tours are dispatched and gone, say by 9 am, you don’t have to come back to the ship to work until 5 pm, giving you a good chunk of time to explore the port, go on excursions, or just go to sleep. There’s always one staff that is assigned an all-day duty.

All Day Duty on Port Days

All-day duty(ADD for short) means that you are working essentially all day while the ship is in port. As part of the shore excursions staff, you are in charge of making sure that all excursions are back, reporting excursions that are late coming back, to notify the excursion’s manager if any issue arises with an excursion, and notify the bridge that all tours are back. You are also in charge of delivering tickets booked onboard via the automated kiosks, the onboard app, or via a dropbox, where guests can fill out a form, requesting a tour to be booked when the desk is closed.

The all-day duty person cannot leave the port area for the whole day. You will be carrying a radio and the all-day duty phone, in case someone from shipboard management needs to get hold of you while the desk is closed.

The all-day duty person is off when the ship set sail. The staff that had part of the day off works at the desk in the evening, while the all-day duty person has the evening off to either enjoy one of the shows offered onboard, have a nice meal at one of the ship’s restaurants, or simply relax and enjoy the time off.

The all-day duty position is assigned on a rotation basis. For example, if you are in a port, let’s use one of my favorites, Naples in Italy, and you have the duty shift, you cannot go out and see Naples but on the next cruise you will most likely not have the ADD duty that day, and will be free to explore the best Naples has to offer, like it’s delicious pizzas!

Last Day of the Cruise

The last day of the cruise is usually not very busy. The only tours left to sell are the debark tours. On this day, you are preparing for the next cruise, making sure that everything is ready for the debark tours and that all tickets booked pre-cruise are ready to be delivered on the next day, which will be the embarkation day. The number of customers coming to the excursion’s desk will be minimal, giving you a much-needed break before the next passengers embark.

Usually, debark days are short because fewer people go on these tours. The dispatch time takes roughly two hours to complete but again, that will depend on which ship and itinerary you are working on.

Debark tours give the guests an option to pick up at a drop-off location either at a predetermined hotel or airport at the end of their tour. The luggage is held on the same bus the guests are on, giving them more time to explore the port instead of worrying about where to store their luggage.

For most companies, the debark time is around 9 AM and by this time everyone must be off the ship. A lot of guests don’t book their flights until later in the day, sometimes late at night, so this is a good option for guests to maximize their time while not being bored at the airport or having to drag their luggage around.

How Much Does a Shore Excursion Staff Make?

Salaries can vary greatly from company to company. Some companies pay better than others, while some companies have better perks and commission structures. Overall, you want to consider the whole package before deciding if a position is right for you.

Below you will find an approximate monthly salary:

Shorex Manager

Between $3,000 – $5,000

Asst Shorex Manager

Between $2,500 – $3,500

Shorex Staff

Between $1,500 – $2,500

The position of Shore Excursion is not a tipped position but It’s not uncommon to receive tips from guests for a job well done. I have many times received tips from guests for lending an extra hand, like getting extra space on a tour when there was no more space available, or just by suggesting an excursion that the guest ended up really having a great time.  

You will have a fixed salary paid monthly but for most companies, you can request a cash advance, paid in the middle of the month for up to 50% of your salary.

Some companies provide a commission structure, while others might not have one in place. The commission structure sometimes can be a bit confusing, like a crazy math calculation created by shoreside and varies from ship to ship and from cruise to cruise, based on last year’s revenue. Sometimes you can work your ass off and not reach the commission target and when that happens, you don’t get a commission.  My recommendation is not to count on the commission and treat it as a surprise bonus that you can spend on the crew bar or ashore at the beach, cafe, etc.

As I mentioned earlier, the commission can vary from company to company and even in the same company, it varies from ship to ship and itinerary. Some itineraries are a gold mine for commissions. Alaska and Europe are ports where the majority of the guests go on excursions, so you have better chances of making a good commission on these ports. To have an idea, during my time at NCL, a typical cruise would bring around $50-$100 a cruise in commission. The most I ever made in commission was $215 on a 7-day Eastern Caribbean cruise.

Cruise ship life is very exciting and visiting awesome locations around the world is just one of the many benefits of working on a cruise ship. If this is your first time going to work on a cruise ship, you might be wondering what you need to pack for a cruise ship contract. This post might just be what you are looking for.

Do We Really Get to Go on Excursions?

You WILL and SHOULD take every opportunity to go on an excursion when time permits. If you are just starting in this position, your manager will most likely focus on sending you on the most popular excursions to get acquainted with the details of it. You will be surprised at how many questions you get from guests that are very specific and only someone that went on that excursion will be able to answer it but once you go on the excursions, you will have a different set of eyes and will be able to answer even the most specific questions.

When you go on an excursion, your first responsibility is to take this opportunity to learn all you can about the specific tour, try to anticipate what guests might ask you about it, and see potential issues that can arise in the future.

Take every chance you can to go and enjoy the tours. That’s why you are here =)

Final Words

Working as a shore excursion staff, you get to see the world. How many people can say that their job is to go on excursions around the world, seeing awesome places while helping someone make a lifelong memory? We don’t sell tours, we sell experiences of a lifetime!

A ship is safe in the harbor but thats not what ships are built for. John A. Shedd

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Location Select Dallas Manila Miami

Work Style Select Hybrid Onsite Remote

Shore Excursions Operations Process and Optimization Manager

Job description.

The Manager, Shore Excursions Operations Process and Optimization will support the day-to-day operation of the apportioned existing 2000+ excursions provided by 300+ partners in 60+ ports of call covering 20+ countries. Focused on improving operational effectiveness, including tour dispatch and all other processes, including tour signage and tour operator uniforms. Follow up with Tour Operators on: Tour Operator evaluations, Bazaar Voice & TGEM comments, major incidents/ accidents. The Manager will be the main point of contact for tour operators with regards to the shore excursion program, to include but not limited to the quality of shore excursion provided by a tour operator and its delivery to the guest; the safety factors pertaining to each shore excursion; the operational/logistic set-up for each tour provided.

Essential Functions: 

• Provides operational support to the shipboard teams on issues escalated through the respective Fleet Ops Manager and accountable for overall performance of the ships assigned. 
• Review and advise on shipboard policies, procedures and guidelines that ensure a safe and efficient working environment for the Shore Excursion staff. Continuous improvement of the tour dispatching process and focused on the efficiency of all operational processes.
• Serves as the main point of contact for tour operators with regards to the shore excursion program, to include but not limited to the quality of shore excursion provided by a tour operator and its delivery to the guest; the safety factors pertaining to each shore excursion; the operational/logistic set-up for each tour provided.
• Train tour operators and guides on sales/service skills and emergency response. Responds to incidents, accidents and major guest complaints. Handles all itinerary changes and deviations, payments, and customer service. Partner on safety factors pertaining to each shore excursion and ensure proactive prevention plans. 
• Analyze and recalibrate the performance of all shore excursion offerings for quality, guest satisfaction and overall impact on the program. Partner with the Shorex Product Development Managers to make improvements. Perform visits for site inspection to ensure service provider are performing as contracted and address accordingly.
• Monitors feedback on tour quality (tour operator’s quality of service) provided by guests via TGEM, Bazaar Voice, ICare, Clara Bridge and the operational feedback received from the Shore Excursions teams. Compiles feedback qualitative data and follows up with the tour operators concerning the quality of shore excursion provided by a tour operator and its delivery to the guest; the safety factors pertaining to each shore excursion; the operational/logistic set-up for each tour provided.
• Assure the delivery and quality of the contracted services with every call. Assure constant communication between shipboard teams and Tour Operators. Works to troubleshoot and resolves any Shore Excursion matters that may arise. 
• Maintain and build strong relationships with all service providers, outside entities, management and internal colleagues by implementing communication strategies that promote open, honest and effective dialog.

Qualifications:

• Bachelor’s degree in Management, Hospitality, Logistics, Business Administration
• 8+ years of experience, position requires a minimum of 3 – 5 years’ logistics and quality assurance experience, preferably in the travel industry.     
• Proficiency in Microsoft Word, Excel, Outlook, Publisher and PowerPoint   
• Project Management skills    

Knowledge, Skills & Abilities:

• The ideal candidate should have the ability to analyze large amounts of data; think critically or be able to analyze situations or statements and determine their validity; ability to manage complex projects; big picture & systemic thinking  - always think in terms of integrated, interconnected systems and how they interact with and affect each other;  tech-savvy and ease with new products; ability to spot details in complex projects; soft and hard sales skills; awareness of internal and external customer needs; adaptable and comfortable with the urgent pace imposed by the shipboard operations. 

Physical Demands : Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Requires regular movement throughout CCL facilities. Must be able to lift in excess of 50 pounds. May need to stand for long periods of time.

Travel : Less than 25% non-shipboard travel likely

Work Conditions : Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.

The range for this role’s base salary is $75,900 - $110,000.  Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage 
• 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion. 
• Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year.  All employees gain additional vacation time with further tenure.
• Sick Time – All full-time employees receive 80 hours of sick time each year.  Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
• Personal and professional learning and development resources including tuition reimbursement 
• On-site preschool program and wellness center at our Miami campus

In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.

Carnival Cruise Line is the most popular cruise brand in North America and operates a fleet of ships designed to foster exceptionally safe, fun and memorable vacation experiences at an outstanding value. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety and sustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity. Doing this helps us to achieve our ultimate goal, which is to include FUN in everything we do! Speaking of fun, we are officially certified as a Great Place to Work aboard our ships as well as in our global corporate headquarters!

Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical orsensory disability, or any other classification protected by applicable local, state, federal, and/or international law. 

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As part of our Marketing division at Princess Cruises or Cunard, you'll have the opportunity to collaborate with a variety of internal groups to develop consumer insights and communication strategies, build brand perceptions and awareness, drive customer relationships and enhanced loyalty, promote onboard revenue opportunities, and analyze new promotional and business opportunities for maximum return on investment.

• Brand management
• Digital and social media marketing
• Direct marketing
• Marketing technology and website development
• Market research and analysis

Medical & public health administration jobs

As part of our Medical and Public Health Administration department, you’ll develop policies and procedures to ensure the health and safety of our guests.

• Public health

Onboard revenue jobs

As part of our Onboard Revenue department, you'll assist with the Lotus Spa, Casino, and programs focused on shopping, the Princess-branded loyalty Visa card, communications, and onboard weddings. You'll contribute to the overall operation, management, maintenance, marketing, promotion, and reporting of these onboard revenue programs and related projects and initiatives.

• Operations and product development
• Strategic planning and analysis

Product management jobs

As part of our Product Management department, you’ll have the opportunity to help stimulate demand with strategic pricing initiatives and promotional programs, as well as manage inventory availability for our worldwide destinations. You will also collaborate with our Marketing and Sales teams to deliver promotional programs and new onboard product news to consumers and travel agents.

Public relations jobs

As part of our Public Relations department, you’ll partner with various teams to manage, control, and promote the Princess Cruises message and public image. You’ll be involved with news releases, interviews, video tours, press briefings, promotions and contests, and monitoring articles in travel and other publications.

Revenue strategy & systems jobs

As part of our Revenue Strategy and Systems department, you’ll have the opportunity to work with and develop systems and tools that help manage demand for our staterooms and support decision-making in areas such as revenue forecasting, reporting, pricing, and overbooking.

Product Development & Shore Excursions

Island Tour byTrikes 3WheelScooter

City Tour by Trike: Experience the beauty of Grand Turk Island with an exciting Trike tour! Join local guides as you ride along the island's stunning natural landscapes on a three-wheeled automatic scooter that's easy and comfortable to ride. The adventure begins with a 2-hour tour, where you’ll first stop at the replica of the famous Friendship 7 Capsule. From there, continue along Front Street and see some of the island's historic sites. You'll then stop at the Downtown area for 20 minutes, where you can indulge in local cuisine, shop for souvenirs, and take plenty of pictures. As you ride along Pond Street, look out for some of the island's most historic sites, including the salt ponds. Your final stop is Governor's Beach, where you'll spend an hour soaking up the sun, relaxing on the beach, and enjoying the stunning views. What’s Included:

• Guided city tour by Trike.
• Free time in Governor’s Beach and Downtown.

Requirements & Restrictions: Guests will be part of the convoy and cannot leave the convoy. A valid driver’s license is mandatory. Helmets will be provided and mandatory to wear. Good to Know: This tour is guided by two experienced persons, with one stationed at the front and another at the back to ensure the safety of guests throughout the journey.

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* Terms & Conditions Package not available on sailings less than 5 days or charter sailings.

Shore Excursion Details

Maui's sunset experience, kahului, maui.

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• 3 hrs Estimate Duration

Watch the sunset from a prime location on Wailea Beach while enjoying tropical drinks and live acoustic music, which will perfectly set the mood. Being on Maui’s western shore, the crescent-shaped beach couldn’t be in a better spot to watch the sun slowly dip below the horizon. The sunsets can be epic when seen from Wailea Beach, especially if the atmospheric conditions are ideal for the colors to be as vivid and vibrant as possible. You will view sunset from a luxurious waterfront hotel, while a musician serenades you on an acoustic guitar or perhaps a ukulele. Although ukuleles are Hawaii’s most iconic musical instrument, they originated in Portugal and weren’t introduced to Hawaii until the late 19th century. To enhance the beachfront experience, you will be served a couple of Mai Tais and a selection of classic island snacks that may include coconut shrimp, pulled-pork sliders and taro chips.

• Watch a pyrotechnic sunset from a luxurious waterfront hotel on Wailea Beach. • Enjoy being serenaded with immensely relaxing, live acoustic Hawaiian music. • Snack on classic Hawaiian treats that pair perfectly with refreshing Mai Tais.

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• Dress in weather-appropriate clothing. • Wear flat comfortable walking shoes.

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I tried Holland America's 'Have It All' package. For just $55 a day, my cruise felt way more luxurious.

• I tried Holland America Line 's Have It All package on a recent cruise to Alaska.
• For $55 per person per day, we got complimentary drinks, special meals, and other perks.
• The price was so worth it we already booked this package for future cruises. 

Cruise bookings are predicted to reach record levels this year, and travelers are especially interested in luxurious sailings.

But as many of us know, luxury doesn't always equate to value, even when it comes to upgrades and special packages.

So, on our recent cruise to Alaska, my husband and I put one of many cruise packages to the test: Holland America Line's "Have It All" package, which costs $55 per person per day.

It includes perks like a beverage package, ship credit for shore excursions, onboard WiFi, and dinner at specialty restaurants.

Here's why we found it to be such a great value we're going to add it to future cruises.

The beverage package was great, and it included special drinks without alcohol

The biggest perk of the "Have It All" package was the ability to order drinks without worrying about the bill at the end of the cruise.

Our previous cruises had us drinking only tap water, drip coffee, tea, and an occasional glass of wine with dinner to avoid any sticker shock at the end of the trip. We felt restricted in enjoying our vacation.

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But this time, we had the freedom to enjoy ourselves. The "Have It All" package we booked came with 15 drinks a day under $11. If you want a drink over $11, you only pay the difference.

The beverage package also covers non-alcoholic drinks. It was perfect for when we wanted espresso drinks for cold Alaska days or a bottle of water for a shore excursion.

The shore-excursion credit helped push us to have more fun

We knew we had to do a whale-watching excursion in Alaska, but didn't consider booking other excursions due to price. Many of the ones we were interested in cost over $100 per person.

But with the package, we each got credits to use toward shore excursions during our cruise. The value of the credit varies depending on the duration of your cruise — ours was less than 10 days, so we each got a $100 credit.

The $200 worth of credits made us feel more comfortable booking an incredible excursion to kayak the wild waters of Sitka.

We probably would've hesitated to book an excursion and missed an incredible experience if we hadn't felt compelled to use the credits in the package.

Specialty dining helped us celebrate our anniversary

Our "Have it All" packages each included at least one dinner at one of the ship's specialty restaurants. If you're on a longer cruise, this package would get you access to more dinners.

We used our credits to eat at the Pinnacle Grill, known for its premium steaks and intimate dining experience. Our anniversary dinner was extra special because of the access to premium dishes unavailable in the main dining room, five-star service, and a luxurious setting.

WiFi kept us connected

The package included WiFi, which really came in handy as we shared photos with friends and family throughout our trip.

We were able to use the internet to search for whatever we needed and research the highlights to visit at the next port of call.

We've already booked the package for future cruises

For less than what a few drinks cost per day, the package helped us relax, have fun, and enjoy each port of call with a shore excursion. Plus, we got to indulge in the ship's specialty restaurants.

We loved it so much we've already purchased this same package for three future cruises.

Watch: While Delta's business is 'extremely robust,' the airline's marketing chief stays focused on the data

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For the first time Rosatom Fuel Division supplied fresh nuclear fuel to the world’s only floating nuclear cogeneration plant in the Arctic

The fuel was supplied to the northernmost town of Russia along the Northern Sea Route.

The first in the history of the power plant refueling, that is, the replacement of spent nuclear fuel with fresh one, is planned to begin before 2024. The manufacturer of nuclear fuel for all Russian nuclear icebreakers, as well as the Akademik Lomonosov FNPP, is Machinery Manufacturing Plant, Joint-Stock Company (MSZ JSC), a company of Rosatom Fuel Company TVEL that is based in Elektrostal, Moscow Region.

The FNPP includes two KLT-40S reactors of the icebreaking type. Unlike convenient ground-based large reactors (that require partial replacement of fuel rods once every 12-18 months), in the case of these reactors, the refueling takes place once every few years and includes unloading of the entire reactor core and loading of fresh fuel into the reactor.

The cores of KLT-40 reactors of the Akademik Lomonosov floating power unit have a number of advantages compared to the reference ones: a cassette core was used for the first time in the history of the unit, which made it possible to increase the fuel energy resource to 3-3.5 years between refuelings, and also reduce the fuel component of the electricity cost by one and a half times. The FNPP operating experience formed the basis for the designs of reactors for nuclear icebreakers of the newest series 22220. Three such icebreakers have been launched by now.

For the first time the power units of the Akademik Lomonosov floating nuclear power plant were connected to the grid in December 2019, and put into commercial operation in May 2020. The supply of nuclear fuel from Elektrostal to Pevek and its loading into the second reactor is planned for 2024. The total power of the Akademik Lomonosov FNPP, supplied to the coastal grid of Pevek without thermal energy consumption on shore, is about 76 MW, being about 44 MW in the maximum thermal power supply mode. The FNPP generated 194 million kWh according to the results of 2023. The population of Pevek is just a little more than 4 thousand, while the FNPP has a potential for supplying electricity to a city with a population of up to 100 thousand people. After the FNPP commissioning two goals were achieved. These include first of all the replacement of the retiring capacities of the Bilibino NPP, which has been operating since 1974, as well as the Chaunskaya TPP, which has already been operating for more than 70 years. Secondly, energy is supplied to the main mining companies in western Chukotka in the Chaun-Bilibino energy hub a large ore and metal cluster, including gold mining companies and projects related to the development of the Baimsk ore zone. In September 2023, a 110 kilovolt power transmission line with a length of 490 kilometers was put into operation, connecting the towns of Pevek and Bilibino. The line increased the reliability of energy supply from the FNPP to both Bilibino consumers and mining companies, the largest of which is the Baimsky GOK. The comprehensive development of the Russian Arctic is a national strategic priority. To increase the NSR traffic is of paramount importance for accomplishment of the tasks set in the field of cargo shipping. This logistics corridor is being developed due regular freight voyages, construction of new nuclear-powered icebreakers and modernization of the relevant infrastructure. Rosatom companies are actively involved in this work. Rosatom Fuel Company TVEL (Rosatom Fuel Division) includes companies fabricating nuclear fuel, converting and enriching uranium, manufacturing gas centrifuges, conducting researches and producing designs. As the only nuclear fuel supplier to Russian NPPs, TVEL supplies fuel for a total of 75 power reactors in 15 countries, for research reactors in nine countries, as well as for propulsion reactors of the Russian nuclear fleet. Every sixth power reactor in the world runs on TVEL fuel. Rosatom Fuel Division is the world’s largest producer of enriched uranium and the leader on the global stable isotope market. The Fuel Division is actively developing new businesses in chemistry, metallurgy, energy storage technologies, 3D printing, digital products, and decommissioning of nuclear facilities. TVEL also includes Rosatom integrators for additive technologies and electricity storage systems. Rosenergoatom, Joint-Stock Company is part of Rosatom Electric Power Division and one of the largest companies in the industry acting as an operator of nuclear power plants. It includes, as its branches, 11 operating NPPs, including the FNPP, the Scientific and Technical Center for Emergency Operations at NPPs, Design and Engineering as well as Technological companies. In total, 37 power units with a total installed capacity of over 29.5 GW are in operation at 11 nuclear power plants in Russia. Machinery Manufacturing Plant, Joint-Stock Company (MSZ JSC, Elektrostal) is one of the world’s largest manufacturers of fuel for nuclear power plants. The company produces fuel assemblies for VVER-440, VVER-1000, RBMK-1000, BN-600,800, VK-50, EGP-6; powders and fuel pellets intended for supply to foreign customers. It also produces nuclear fuel for research reactors. The plant belongs to the TVEL Fuel Company of Rosatom.

Rosatom obtained a license for the first land-based SMR in Russia

On April 21, Rosenergoatom obtained a license issued by Rostekhnadzor to construct the Yakutsk land-based SMR in the Ust-Yansky District of the Republic of Sakha (Yakutia).

ROSATOM and FEDC agree to cooperate in the construction of Russia's first onshore SNPP

ROSATOM and FEDC have signed a cooperation agreement to build Russia's first onshore SNPP in Yakutia.

Rosatom develops nuclear fuel for modernized floating power units

Rosatom has completed the development of nuclear fuel for the RITM-200S small modular reactor designed for the upgraded floating power units.

The 5 Best Cruises for Culinary Shore Excursions

Food & Wine readers named these five cruises the ultimate Global Tastemakers for their culinary shore experiences.

Global Tastemakers is our first-ever reader’s choice awards, celebrating the best culinary destinations in the U.S. and abroad. F&W readers voted based on travel completed within the past three years, on categories including restaurants and bars, cities, hotels, airports, airlines, and cruises. Due to the limitations of pandemic travel, this year’s Global Tastemakers winners reflect a smaller portion of the globe. In many categories, we’re including an editor’s pick to shout out some more culinary destinations in places you can’t miss. See all the winners at foodandwine.com/globaltastemakers .

For travelers who want a taste of one or more regions without the hassle of coordinating multiple stops and hauling their luggage around, cruising is the way to go. And for many travelers, the best part of cruising is getting off the ship and exploring the port . Shore excursions can range from tours of iconic monuments to hiking and biking, but when it comes to gastronomic experiences, these companies are the crème de la crème.

Unsurprisingly, Viking Cruises claimed the No. 1 spot on this list thanks to its incredible programming, which ranges from market visits to gourmet meals. Though they originally focused on river cruising, Viking has expanded to offer ocean cruises and expedition cruises with the same great programming that guests on their river cruises have come to love. The No. 2 spot on this list goes to a river cruising company that specializes in wine-focused trips to Europe’s great wine regions. Occupying the Nos. 3, 4, and 5 spots are companies that offer a range of itineraries that let guests immerse themselves in the local cuisine everywhere, from the French Riviera to French Polynesia. Below, the five best cruises for culinary shore excursions, as voted by our readers.

Also voted the No. 1 best cruise for food and the No. 1 best cruise for onboard culinary experiences, Viking Cruises offers a wide range of engaging gourmet shore experiences. Every itinerary is designed to delve into the local culture, so shore excursions might include a visit to a family-run olive oil mill in Provence, a port dinner at Graham’s in Porto (the preferred cellar of the British royal family), or a visit to a windmill and Dutch cheese farm on the Rhine. On all ocean voyages, guests can participate in Kitchen Table shore excursions, which visit local markets with the culinary team, who then use the ingredients bought on shore to prepare dinner on the ship.

AMAWaterways

Beloved for its river cruises that take guests to explore Europe’s most iconic wine regions, AmaWaterways is ideal for enophiles and anyone who wants to learn more about wine. The ships sail the Garonne and Dordogne Rivers on the “Taste of Bordeaux” itinerary, offering guests a chance to visit Champagne cellars and discover Calvados on the Seine, sip rosé, Hermitage, and the “Pope’s wine” on Rhône River sailings; learn more about port and the wines of Vinho Verde while sailing Portugal’s Douro River; and try Rieslings, Cremant d’Alsace, and Kölsch beer on Rhine River sailings, among others.

Regent Seven Seas Cruises

Guests on Regent Seven Seas Cruises can not only enjoy gourmet dining and culinary experiences onboard, but can choose from chef-led shore excursions that include market tours, vineyard visits, and meals in incredible restaurants and villas. In Barcelona, for example, guests can opt to visit the famous Boqueria and Santa Caterina markets, then have lunch at a two-Michelin-starred restaurant and get a peek at the kitchen. In Tuscany, you could visit a local market followed by a cooking demonstration and lunch at a villa.

Oceania Cruises

In addition to offering tours of the world’s iconic landmarks, Oceania has a range of Culinary Discovery Tours designed to immerse guests in the local gastronomy. These shore excursions bring guests to traditional markets, chef-selected restaurants, acclaimed cooking schools, and more. On the “Allure of France & Iberia” itinerary, for example, guests can join a chef-led Cadiz market tour and tapas lunch in Seville. Other shore excursions include a cooking demonstration at a Venetian master chef’s private villa and a visit to tropical fruit plantations in French Polynesia.

Princess Cruises

Guests on Princess Cruises voyages have ample opportunities to delve into the local culture in the destination they’re visiting with the company’s award-winning shore excursions. You might learn to cook Norman specialties at the countryside home of a renowned French chef, go on a food walk in Stockholm designed by an award-winning chef, or try Indigenous specialties prepared by a celebrity chef in Darwin, Australia.

Editor’s Pick: Silversea

Silversea’s S.A.L.T [Sea and Land Taste] program offers some of the most compelling and meaningful culinary shore excursions we’ve seen from a cruise line. Who else can score you a private audience with Italy’s most famous pizzaiolo, Franco Pepe (yes, from the Netflix series Chef’s Table: Pizza , who will make you at least eight pizzas!) or an afternoon with some of the chefs, bakers and gardeners of the three-Michelin-starred Mirazur in France (which ends with dinner in the private tasting kitchen of its celebrated chef-owner, Mauro Colagreco). Curated and led by experts including food writers, cookbook authors, and wine professionals, the program delivers exclusivity and access to incredible culinary experiences not otherwise available to the public. - F&W Editors

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