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Aegean Airlines Review [2024]: The Best Airline In Greece?

Should you fly with Aegean Airlines? Will this airline meet, exceed, or fail your travel expectations? What are their prices and luggage fees? Better to find out now than later, when you've invested time and money. Keep reading for more info on Aegean Airline.

We all know the nightmare of scrolling for airline tickets and the stress of having to sort through what feels like a million companies when you do that. How are you supposed to know which airlines are reliable and which ones are good value?

Don't worry; we're here to help! We've reviewed  several airlines  in the past, and this post will be reviewing another! Let's dive into all you need to know about Aegean Airlines. 

What is Aegean Airlines?

Aegean Airlines is the flag carrier airline for Greece and is also the most prominent Greek airline. While the airline was founded in 1987, it didn't have its first commercial flight until 1999. While not a budget airline, Aegean offers fares at different price points, with different benefits. They do, however, offer a  low fare calendar tool , which you can use to find when your next trip would fly the cheapest. 

Aegean Airlines is part of the Star Alliance, and their Miles+Bonus program partners with over  230 partners , including over 20 other airlines.  

What's up with Aegean's Customer Service?

It's important to know how Aegean Airlines stack up in terms of customer service. You never know when you'll need help on your flight. How does Aegean Airline's customer service stack up to other airlines?

If you have any initial queries, heading to the  FAQ page  is a great first stop. You can also find links to send off any email questions, complaints, or compliments. They also have 24-hour contact numbers, and you can find the one for your country on that same page. If you decide to call, make sure you have your booking number ready to ensure you get your questions answered ASAP. 

What's up with Aegean Airline's Complaints?

Reading about an airline's complaints initially might be a good idea to learn about their cons, but sifting through many negative reviews isn't something to look forward to. Don't fret, we've sifted through them and gathered what most people are saying about Aegean Airlines!

Recent reviews online have spoken of being unable to reach Aegean over the phone and not receiving refunds due to Covid-19 or Covid-19 related cancellations. The most common negative review is customer service and how passengers are treated during their flights. While Aegean rates highly on Tripadvisor for customer service, recent reviews indicate that may no longer be the case. 

Where does Aegean fly?

Excluding their charter flights, Aegean Airlines fly to over 80  destinations around the world  on almost every continent. The bulk of their destinations are in Europe, though, and they don't fly to the U.S., only Canada. Being a Greek airline, they also fly domestically around  Greece , so you can make the most of your holiday there with easy access to wherever you visit! With hubs in Athens, Thessaloniki, and Larnaca in Cyprus, you'll have several options for Aegean to take you worldwide. 

Aegean's website also offers a way to view Greece through the eyes of those who live there with their  Greece by Greeks  page. There you'll find suggestions for places (both on and off the beaten path) to explore all over Greece. 

P.S. We might not be an expert on all things Greek, but if you're headed to Athens, we've got some  suggestions , too!

Aegean's Baggage Policy

As with many airlines, Aegean has a baggage policy that depends on your fare class. Your in-cabin baggage allowance by class is as follows:

• Economy Light Fare:  one carry-on bag up to 8kg, and no larger than 56cm X 45cm X 25cm,  or  one personal item that must fit under the seat in front of you 
• Economy Flex & ComfortFlex Fare:  one carry-on bag up to 8kg, and no larger than 56cm X 45cm X 25cm, and one personal item that must fit under the seat in front of you 
• Business Class:  one carry-on bag up to 13kg and no larger than 56cm X 45cm X 25cm that can be stored in the overhead bin, and one personal item that must fit under the seat in front of you

Suppose you want to travel with more than one piece of luggage. In that case, you'll need to look specifically at Economy Flex or ComfortFlex if you don't want to book a business class. One negative of Aegean is their strict and minimal weight limit for carry-on bags on all fares except business fares. 

Checked baggage is not included on the Economy Light or Economy Flex ticket. If you've booked a fare in either of those two classes and would like to check a bag, you should be sure to prepay it to save some money. As with most airlines, make sure you pay in advance for your checked luggage! A bag up to 23kg will cost you between 10€-30€ online but will cost you 40€ at the gate.

Booking seats

Depending on the fare you purchase, you may be able to choose your seat for your flight. In economy, Aegean has designated three different seat types from which you can choose:

• Extra legroom

If your fare allows, you can select from any of these types for your journey. If you've purchased an Economy Light fare, seat selection will come at a charge. If you don't wish to pay for seat selection, you'll be randomly assigned a seat at check-in. For Flex fare, you'll be given a standard seat free of charge, but you can upgrade upfront for extra legroom seat for a fee. A ComfortFlex fare will put you in either a standard or upfront seat. Still, you'll need to pay for extra legroom. Business class tickets can select any seat type at no additional cost. 

If you're curious about the seat layout in the plane you'll be flying on, Aegean has a handy layout  tool  for all their airplanes!

Business-class

Sometimes you want to treat yourself when you travel, and buying a business class ticket on Aegean is one way! If you've booked an economy seat, you can bid to upgrade, and if the amount you offered to pay for the upgrade is amongst the highest, you'll be upgraded! If you'd rather know you're getting business going in, you can purchase that fare, but what exactly does it get you?

Business-class passengers on Aegean are treated to exclusive check-in counters and priority boarding. There will also be a fast-track security area when going through security control. You'll have access to the business lounge and delicious food onboard international flights prepared by  Gastronomic . You also get two free pieces of baggage in the cabin and checked luggage.

Is Aegean Airlines Worth It?

We believe that you should definitely give Aegean Airlines a try if their prices seem decent when you're booking!

Suppose you're traveling to Greece or around Greece. In that case, you'll definitely want to consider Aegean Airlines as they are a primary airline in Greece.

Having poor customer service might be a huge drawback to many travelers, but being extra prepared for the trip might help prevent contacting customer service!

Make sure you read up on their refund, cancellation, and exchange policies, especially when it comes to covid-19.

Our Rating: 3.3/5

• Good Business class services
• Food/snack included on all fares
• Many destinations in Europe (Greece in particular)
• Limited baggage and carry on is limited to 8kg
• Cheaper fares come with very little other than a seat
• Poor customer service

Fly anywhere with a great travel plan by Pilot!

Even if you're not quite ready to book a flight with Aegean (or maybe you are, in that case, bon vogage!), we still want to help you plan your next trip! Regardless of who you choose to fly with, it's always best practice to be prepared during your trip with a great travel plan.

Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

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Company Name: AEGEAN AIRLINES S.A. - H.Q.: Building 57, Athens International Airport, 19 019, Artemida, Spata, Attiki, Greece Τ: +30 210 35 50 000, T: +30 210 62 61 700, F: +30 210 62 61 900

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[Expired] Save €100 on Round-trip Fares With Aegean’s Latest Promotion

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Save Up to €100 on Aegean Flights

Is it worth it, final thoughts.

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Update: The offer mentioned below has expired and is no longer available.

Greek carrier Aegean Airlines is offering an attractive sale where you can save up to €100 (~$108 USD) on round-trip flights from Greece to all international destinations served by Aegean or Olympic Air from April 1, 2023, to October 31, 2023.

If you’re planning to visit Greece this year, you’ll want to take advantage of this discount. If it works for you, make sure to book as early as possible because the discount ends at 11:59 p.m. Greek time, on April 21, 2023 .

Here’s what you need to know about Aegean’s discount offer for round-trip flights.

The latest sale from Aegean is good for round-trip itineraries to/from Greece to any international destination served by Aegean Airlines or Olympic Air. With the promo code WELCOMEBACK , you can save up to €100 for travel taking place between April 1, 2023, and October 31, 2023 .

To get the discount, you must book by April 21, 2023 . The offer works for both economy class and business class . Head to this page to browse airfare and book your flights .

Here are a few more things you need to know:

• The discount is valid for bookings made by April 21, 2023.
• The offer is valid for travel from April 1, 2023, to October 31, 2023.
• The discount is valid for flights operated by Aegean and Olympic Air only.
• The discount is valid on international round-trip itineraries only.
• The promo code can only be used once.
• There is no limitation on the number of passengers in each booking to receive the discount.
• The value of the discount will apply only to the base fare and not to the total ticket value.
• The discount does not apply to taxes.

Hot Tip: Planning a trip to Greece? Learn about all the best ways to get there using your points and miles !

Aegean Airlines operates international flights from Greece to several international destinations, including Rome, London, Paris, Barcelona, and many more. This discount would be ideal for travel to or from Greece and other European destinations .

Still, there are some really good deals out there. Take this flight in May 2023 from Athens (ATH) to Paris (CDG). Normally, a round-trip flight like this would cost about €321, but with the discount, you’ll only pay €221 !

The airline has a pretty robust network all over Europe, so it can be a good way to get from one place in Europe to Greece or vice versa.

Aegean Airlines has a great sale where you can save up to €100 on a round-trip flight. Best of all, you can fly any time between April 2023 and October 2023, which gives you a great deal of flexibility. But you’ll have to act fast if you want to save with this promo because you have to book travel by April 21, 2023.

If you want to visit Greece and other destinations across Europe in 2023, don’t delay taking advantage of this discount offer.

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Juan has extensive experience in writing and editing content related to credit cards, loyalty programs, and travel. He has been honing his expertise in this field for over a decade. His work has been featured in various prestigious publications, such as USA Today, CNN Underscored, Forbes and The Points Guy. Juan is the visionary behind JetBetter, a premier award booking concierge service.

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Aristocratic and mysterious, a mix of retro and modern, the Russian capital of twelve million people is one of the most lively, iconic cities in the world. Book a flight with Aegean Airlines and touch down in an amazing metropolis – one of the landmark cities of world history, culture and the arts. From its magnificent Orthodox churches and Soviet-era skyscrapers to its baroque shopping malls and iconic cultural venues, Moscow is an inexhaustible source of surprises and delightful contrasts, set on the banks of the River Moskva. Book a flight and travel to the largest city in Europe, where the heart of contemporary Russia beats to a rhythm of cosmopolitanism and continual renewal.

• Download your travel guide for Moscow

Some of the most famous sights in the world are here. You only need to wander through Moscow’s huge boulevards in order to discover all the aspects of this cosmopolitan metropolis. Red Square is definitely your first stop. When you have admired the Kremlin, Lenin's Mausoleum and Saint Basil's Cathedral, continue your walk along the pedestrian Arbat Street. Don’t forget to see the famous Bolshoi Theatre from up close. Take the metro not just to discover the city but also to admire the stations, which are works of art in their own right.

Kremlin : The most famous of all Moscow’s sights, and the historic heart of the Russian capital, the gigantic fortress city of the Kremlin is an enduring symbol of the power, wealth and majesty of the Russian nation. Behind its high, red walls lie opulent palaces, elegant churches, impressive towers, beautiful gardens and unique museums. Address: Krasnaya ploshchad, 109012 Moscow,  kreml.ru Red Square:  The sheer scale of Red Square, the historic and spiritual heart of Moscow, will take your breath away. Walk among the hordes of visitors across the black stones of the square and marvel at the imposing monuments: the Mausoleum of Lenin, the State Museum of History, the Cathedral of Saint Basil and the red walls of the Kremlin. Address: Krasnaya ploshchad, 103012 Moscow Cathedral of Saint Basil:  The most frequently photographed building in Moscow, the cathedral stands in a prominent position to the south-west of Red Square. Built in the 16th century, it has eight different churches with domes of many colours surrounding a central ninth church and creating a joyful complex of ecclesiastical buildings that defies the imagination. Equally impressive is the interior, adorned with more than 400 icons and frescoes. Address: 4 Krasnaya ploshchad, 103012 Moscow,  saintbasil.ru Tretyakov State Gallery:  This is one of the world’s most important museums, founded in 1892 by the Russian industrialist Pavel Tretyakov. The impressive collection currently includes more than 100,000 paintings, sculptures and examples of the graphic arts, the centrepiece being the superb collection of pre-revolutionary Russian art. Visitors can admire the finest collection of Russian Orthodox icons to be found anywhere in the world, and the most famous works of the pioneers of the Russian Realist movement, such as Ilya Repin. Address: Lavrushinsky pereulok 10, 119017 Moscow,  tretyakovgalley.ru Bolshoi Theatre:  The home to the most legendary ballets in the world is a superb neoclassical building, worthy of the magnificent beauty of the productions staged there. Even if you don’t plan to watch any of the performances, you should definitely go on one of the guided tours of the interior, and admire the huge red and gold auditorium with its glorious history. Address: Teatralnaya ploshchad 1, 125009 Moscow,  bolshoi.ru Gorky Park : This is the Russian equivalent of New York’s Central Park, the favourite haunt of Muscovites of all ages, with all sorts of entertainments: rollercoasters, carousels and shooting galleries, cafes, restaurants and a summer cinema. In winter the artificial lake is transformed into a giant skating rink; in summer you can take a boat out on the water. Address: Krymsky Val ulitsa 9, 119049 Moscow,  park-gorkogo.com Pushkin Museum:  This is one of Russia’s most iconic museums, founded in 1896 to house the collection of 19th century works belonging to the University of Moscow. It was renamed in 1937 in honour of the great Russian poet. The current exhibits include impressive collections of European paintings, from the Italian Renaissance (Michelangelo) to Rembrandt, and the world’s largest collection of impressionists (Monet, Renoir, Cezanne). Address: Volkhonka ulitsa 12, 119019 Moscow,  arts-museum.ru Novodevichy Convent and Cemetery:  This architecturally impressive monastic complex of the 16th century is now a UNESCO World Heritage Site. The focal point is the white Cathedral of the Virgin of Smolensk, with its exquisite frescoes. You should definitely visit the cemetery, which is the final resting place of some of the most illustrious figures in Russian arts and letters, from Gogol and Chekhov to Stanislavsky, Bulgakov and Shostokovich. Address: Novodevichy proezd 1, 119435 Moscow,  novodev.msk.ru Sanduny Baths : Constructed in 1808, this elegant and famous banya (bathhouse) has been in continuous use to the present day, enjoyed by thousands of Muscovites and visitors, including such eminent figures as Alexander Pushkin. Sample an important element in the Russian tradition: a hot steam bath followed by a therapeutic ‘flogging’ with birch twigs. Address: Neglinnaya ulitsa 3-7/14, 107031 Moscow,  sanduny.ru Moscow Metro : The Moscow Metro is the most lavishly decorated underground rail system in the world, whose stations are veritable works of art in their own right. The decoration features everything from Baroque chandeliers and fantastic sculptures to exquisite ceiling mosaics. The most remarkable of all the stations is Komsomolskaya .

Moscow is a cosmopolitan consumer paradise, especially for those with plenty to spend. You will see the wealthiest shoppers strolling along Tverskaya ulitsa, the most glamorous of the city’s streets with its eye-wateringly expensive boutiques and elegant stores. There is also Stoleshnikov pereulok, one of the most expensive streets on the planet, selling the world’s most iconic luxury brands. If you only have time to visit one of the malls, it should be the iconic and magnificent GUM, located opposite the Kremlin. Behind its dazzling white façade lies an extremely elegant Victorian arcade with a glass ceiling, home to very expensive boutiques stocking the work of international designers as well as jewellery and watches, perfume stores, cafes and restaurants. Even if you don’t plan to purchase anything, it’s worth a visit for its amazing atmosphere and wonderful architecture. Equally impressive is the TSUM department store. For those on a tighter budget, the ATRIUM, Evropeiskly and Metropolis malls have a huge range of goods to choose from. Souvenir hunters should visit the famous Izmaylovo Market, which is the best place to find authentic Soviet mementoes, from matryoshkas to fur hats (ushanka). You will also find all sorts of souvenirs (from samovars to print shirts) at the trendy traffic-free Arbat Street in the historic centre of the city. Gourmets will love the Dorogomilovsky and Danilovsky food markets, a paradise of Russian delicatessen foods .

In recent years the Moscow dining scene has undergone a real renaissance, with hundreds of cafes and restaurants serving cuisines from all around the world, from European and Caucasian to Japanese sushi. Yet despite this recent explosion in new eating places, food remains a very expensive business in the Russian capital. Of the local dishes you should try the famous beef Stroganoff, borsch (soup with beetroot and meat), saslik (marinated lamb on a skewer), pelmeni (a type of ravioli), ukha (fish soup), and of course piroshky and blinis (small Russian pancakes) with caviar. The best and most economical way to enjoy fresh, wholesome food is to eat canteen-style at one of the Stolovaya (a typical Russian cafeteria), where you can choose from among dozens of dishes on the comprehensive buffet. You can also take advantage of the excellent value for money of the prix-fixe business lunches served every day in many cafes and restaurants from 12 noon to 4 in the afternoon. You will find these in the Sadovoye district. Moscow is a city which never sleeps. The nightlife features everything from expensive and exclusive clubs for the elite to alternative pubs and indie bars. Most of the clubs have rigorous face control to vet their customers. For something more relaxed, try one of the cafes, which usually function as bars or dance halls in the evening. You’ll find hundreds of bars and clubs in Krasny Oktyabr, a former chocolate factory which has been converted into the most fashionable venue in Moscow nightlife .

• Russian Winter Festival:   Every winter from 25 December to 5 January Moscow holds an amazing festival to help the city enter the spirit of the harsh Russian winter. Events are centred on Izmaylovo Park, which is transformed into a winter wonderland where local people and tourists can join in a non-stop party, with dancing, singing, traditional folk customs, three-horse sleigh rides in the forest, chess on the ice, ice sculpture contests and huge quantities of vodka accompanied by blinis and caviar.
• Russian Independence Day:   The national anniversary of the end of the former Soviet Union is celebrated every year on 12 June, with a magnificent procession through Red Square.
• Moscow City Day:   The anniversary of the city’s founding (4 September) is celebrated each year on the first Saturday in September, with a huge street party extending across Theatre Square, Red Square and the glamorous Tverskaya Avenue. There are parades and various forms of entertainment from photography exhibitions to children’s theatre.
• Moscow International Film Festival : One of the world’s biggest film festivals, whose presidents have included Eisenstein and Nikita Mihalkov, the impressive programme brings to Moscow every summer some of the most famous names in world cinema.

Transport from the airport

A egean Airlines flights land at Moscow-Domodedovo International Airport, 42km to the south of the city centre. The airport has a mall with lots of duty free stores, restaurants, cafes, bars, banks, ATMs, bureaus de change and a post office. WiFi is available, for a charge, all through the airport, and there are mobile device charging points in all the restaurants, cafes and bars. The easiest and most convenient way to get into the city centre is to take the direct high-speed Aeroexpress train, running from the airport station to the Paveletsky Station in the heart of the city. The journey lasts 40-50 minutes. You can also get the ExpressBus, which departs from the airport every 30 minutes and takes you to the Domodedovskaya Metro Station (a thirty-minute non-stop journey), where you can continue on the Metro to Paveletsky Station .