travel guidelines spicejet

Reservations (24/7)

+91 (0)124 4983410 +91 (0)124 7101600

• Corporate Overview
• Charter Request
• September 2016
• August 2016
• February 2016
• January 2016
• Corporate Head Office
• International Offices
• Familiarisation Programmes for Independent Directors
• Draft Letter of Appointment for Independent Directors
• Insider Trading Manual
• Code of Conduct
• Company's Philosophy on Corporate Governance
• Corporate Governance
• Whistle Blower Policy
• Annual Report 2014-15
• Annual Report 2013-14
• Annual Report 2012-13
• Annual Report 2011-12
• Annual Report 2010-11
• Annual Report 2009-10
• Annual Report 2008-09
• BSE - Q1-17
• BSE - Q4-16
• BSE - Q3-16
• BSE - Q2-16
• BSE - Q1-16
• BSE - Q4-15
• BSE - Q3-15
• BSE - Q2-15
• BSE - Q1-15
• BSE - Q4-14
• BSE - Q3-14
• BSE - Q2-14
• BSE - Q1-14
• BSE - Q4-13
• BSE - Q3-13
• BSE - Q2-13
• BSE - Q1-13
• BSE - Q4-12
• BSE - Q3-12
• BSE - Q2-12
• BSE - Q1-12
• BSE - Q4-11
• BSE - Q3-11
• BSE - Q2-11
• BSE - Q1-11
• BSE - Q4-10
• BSE - Q3-10
• BSE - Q2-10
• BSE - Q1-10
• BSE - Q4-09
• BSE - Q3-09
• BSE - Q2-09
• BSE - Q1-09
• BSE - Q4-08
• BSE - Q3-08
• BSE - Q4-07
• Presentation - OCT2015
• Board Meeting - 07-Sep-16
• Board Meeting - 19-May-16
• Board Meeting - 22-Jan-16
• Notice of 33 AGM
• Notice of 32 AGM
• Notice of 31 AGM
• Outcome of 32nd AGM
• Outcome of 31st AGM
• December 2015
• September 2015
• December 2014
• September 2014
• December 2013
• September 2013
• Contact Information
• Postal Ballot Results
• Postal Ballot Notice
• Proposed Articles of Association
• SpiceCash/SpiceClub
• International Connection Baggage
• Visa Services
• SpiceAssurance
• Travel Assistance Services
• Friends and Family
• Senior Citizen Discount
• Student Discount
• Zero Cancellation
• Zero Cancellation - International
• Govt. Employee
• Healthcare Professionals
• Indian Armed Forces Personnel
• SpiceJet Luggage Assist
• Forex Services
• Meet and Assist
• Carry More Onboard
• SpiceScreen
• SpiceHolidays
• Citizen's Charter
• Special Assistance
• Terms of Carriage
• Know your rights
• Press Releases
• Member Login
• Travel Agent Login
• Sub Agent Login (AGENT PLUS)
• Corporate Accounts
• SME Traveller

Sales & Reservations (24/7) +91 (0)124 4983410 +91 (0)124 7101600

Steps to follow:

• Download the IATA Travel Pass (ITP) app from Apple Store or Google Play Store . Use these invite codes to access the Apps- iPhone code 123412 / Android code 787350.
• Register into the app following the instructions (selfie, identity confirmation and passport scan)
• Select your flight by selecting your airline and the date of your flight
• After selecting the flight, check all the travel related documents provided in the IATA Travel Pass (ITP) app.
• In case of any requirement for a verified COVID test report, book an appointment at any of the available certified labs at Delhi and Mumbai as listed in ITP app click here
• Go to the selected lab (appointment already booked) and identify as an IATA Travel Pass App user, to follow the registration process at the lab
• Once COVID test results are ready, the lab will send the results to your ITP app
• If COVID test requirement is met IATA Travel Pass App will display an "Ok to travel" for your flight (green tag in "Flights" section of the app).
• For easy reference, you can show the COVID test results (through the ITP app) to the check-in agents at the airport.
• It is advisable to carry printouts of all the relevant travel documents including the test reports before departure.

PLEASE NOTE:

It is mandatory for passengers flying to Dubai to carry an RT-PCR test report printout while departing

IATA certified labs in Delhi & Mumbai

COVID-19 PCR

RT-PCR and Rapid Antigen Test

• Privacy Policy
• Terms & Conditions
• Advertise With Us

Notification: We log the IP addresses of the visitors on our website for security reasons. © Copyright SpiceJet 2024.

• In each Agency ID, The minimum amount to be uploaded is of Rs.50 lakhs only and the maximum amount to be uploaded is Rs.10 Crore only.
• No Deposit Incentive or interest shall be payable by SpiceJet on the amount uploaded through Credit Card(s).
• Only such Credit Card(s) shall be accepted which are issued in India.
• The amount shall be uploaded in the Agency ID after deduction of .75% for above the amount of Rs.5 crore for each upload.
• Agency cannot charge back the uploaded amount under this arrangement.
• Any such charge back of uploaded amount by Agency shall attract charges alongwith interest as may be deemed fit by SpiceJet.
• Agency shall keep indemnified SpiceJet against any/all claim and/or damages arising out of or due to misuse of its credit card or Agency ID.
• Notwithstanding anything, these terms and conditions are subject to change any time without prior notice and at the sole discretion of SpiceJet.

SpiceJet Baggage and Carry-on

Find below spicejet approved luggage and carry-ons.

• » Suitcases
• » Laptop bags
• » Carry-ons
• » Travel duffels
• » Luggage sets
• » Kids' luggage

What is SpiceJet’s policy with regard to hand baggage?

Except on flights originating from Jammu, Leh, and Srinagar (where the hand baggage allowance is transferred to the checked baggage allowance) , all passengers are entitled to hand baggage allowance.

What is SpiceJet’s policy with regard to checked baggage?

The free checked baggage allowance and excess baggage fees are based on the Weight System and route . There is no limit to the number of bags a passenger may check. However, on international flights, any bag must not exceed 32 kg.

With regard to checked baggage, special rules apply in the case of connecting flights :

• SpiceJet – SpiceJet : passengers traveling on a SpiceJet domestic flight connecting to a SpiceJet international flight or vice-versa are entitled to the free baggage allowance applicable on the international sector within 24 hours of flight departure to any domestic sector after landing in India.
• SpiceJet – other airlines : SpiceJet does not offer the facility of through check-in for onward connections with SpiceJet or other carriers. The passengers are responsible for collecting baggage at the transit point.

Hand Baggage

The hand baggage allowance offered to all passengers (adults, children, and infants ) on SpiceJet flights is subject to the following rules:

• Maximum weight of 7 kg, including any personal items such as a laptop and duty-free purchases.
• Total of 115 cm / 45 inches (55 cm + 35 cm + 25 cm – L+W+H) – Boeing flights .
• Total of 108 cm / 42.5 inches (50 cm + 35 cm + 23 cm – L+W+H) – Bombardier flights .
• No cabin baggage is allowed on flights from Jammu,  Leh, and Srinagar.

Checked Baggage

Checked baggage – domestic flights.

On domestic flights , SpiceJet offers its passengers the following free checked baggage allowance per passenger per flight:

SpiceJet will charge for any extra weight a fee of INR 300 per kg, for each one-way journey , payable at the airport when checking-in . In addition, passengers who purchase the Hand Baggage Only fare and want the check in baggage will be charged a Fare Type Change Fee of 400 INR for up to 15 kg of checked baggage (22 kg for flights originating from Jammu, Leh, and Srinagar) .

Up to 6 hours before flight departure, Pre-paid Excess Baggage can be purchased online and through SpiceJet Call Center, with a discount:

Once purchased, Pre-paid Excess Baggage cannot be cancelled if not used or partially used. (e.g. if bought 5 kg and excess baggage is only 4 kg, then the remaining 1 kg is non-transferable, non-refundable and non-reusable).

Checked Baggage – International Flights

On international flights, the following free baggage allowances and excess baggage fees apply. Up to 6 hours before flight departure, Pre-paid Excess Baggage can be purchased online, at the airport or through SpiceJet Call Center, with a discount. Once purchased, Pre-paid Excess Baggage cannot be cancelled if not used or partially used. (e.g. if bought 5 kg and excess baggage is only 4 kg, then the remaining 1 kg is non-transferable, non-refundable and non-reusable).

Special Baggage

Sports equipment (skiing equipment, golf bags, bicycles, surf boards, etc.), large musical instruments, LCD/LED TVs (maximum 2 per passenger, size 39 to 55 inches), and other such large and/or out of gauge items will be considered Special Baggage. Special Baggage will be subject to a handling fee when registered as checked baggage :

For any extra weight exceeding the applicable free checked baggage allowance, normal excess baggage fees will be charged in addition to the handling fee.

Passenger traveling on a SpiceJet international flight to India connecting to a SpiceJet domestic or international flight booked under the same PNR will not be charged any additional excess baggage or handling charges for any Special Baggage at the transit point.

Baggage Services

If your baggage is lost, you must notify one of SpiceJet’s Passenger Services Officers immediately upon arrival , and they will complete a Baggage Irregularity Report . If your baggage is not found in 7 days, SpiceJet will provide lost baggage compensation in the amount of INR 200 per kg, up to a maximum limit of INR 3000, for domestic travel. For international travel (including domestic sector of international journeys), the liability for lost, delayed or damaged baggage is limited by the Montreal Convention 1999 to a maximum of 1,131 SDRs (approximately USD 1,800) per passenger for both checked and unchecked baggage, or by the Warsaw Convention 1929 to approximately USD 9.07 per pound (USD 20 per kg) for checked baggage and USD 400 per passenger for cabin baggage.

More information here >>

SpiceJet info

• Covid Rules
• Baggage & carry-on

SpiceJet seating maps

• Boeing B737 700
• Boeing B737 700 config.2
• Boeing B737 800
• Boeing B737 800 config.2
• Boeing B737 900 config.2
• Boeing B737 900ER
• Boeing B737 MAX8
• Bombardier Q400
• Bombardier Q400 config.2

Recent Travel Tips

Top airlines.

• Delta Airlines
• Turkish Airlines
• United Airlines

As featured on

Explore Today's Deals

Baggage Rules, Limits, & Fees

When traveling with SpiceJet Airlines , it is important to familiarize yourself with the baggage rules, limits, and fees to ensure a smooth and hassle-free journey. This article will provide an overview of the policies regarding carry-on bags, checked baggage, and extra, oversized, and special items.

Carry-On Bags

SpiceJet Airlines allows passengers to bring one carry-on bag on board, along with one personal item such as a laptop bag or a small handbag. The maximum weight for the carry-on bag is 7 kg (15 lbs), and the dimensions should not exceed 115 cm (55 cm + 35 cm + 25 cm) in total. It is important to note that the carry-on bag should fit in the overhead bin or under the seat in front of you.

Airline Tips and Traveler Help

• Wanna take your pet with you? See what SpiceJet ’s policy and restrictions are for flying with pets .
• If at some point after ticketing you need to contact the customer service for SpiceJet Airlines, check here: customer service for SpiceJet Airlines .
• Avoid surprises when you arrive at the SpiceJet (SG) check-in counter. Weigh your bags before so you don't get stuck paying a high baggage overweight/size fees. Check in here: SpiceJet (SG) check-in
• Navigate here to gain insights on all aspects flying with luggage, so you’re on-par with frequent flyers! flying with luggage

Checked Baggage

The checked baggage allowance for SpiceJet Airlines varies depending on the type of fare purchased and the destination. For domestic flights, passengers traveling on the "SpiceSaver" fare are not entitled to any free checked baggage. However, passengers traveling on the "SpiceMax" fare are allowed one free checked bag weighing up to 15 kg (33 lbs). For international flights, the checked baggage allowance ranges from 20 kg (44 lbs) to 30 kg (66 lbs) depending on the destination and fare type.

Extra, Oversized, and Special Items

If you plan to bring extra, oversized, or special items such as sporting equipment, musical instruments, or fragile items, it is important to contact SpiceJet Airlines in advance to inquire about their specific policies and any additional fees that may apply. Generally, such items may be allowed as checked baggage, subject to weight and dimension restrictions, or they may require special handling and incur extra charges.

Note that air carriers often change the details of these rules and requirements, so be sure to check directly with the airline on the day you are flying for the most accurate information.

Is your flight on time? Get real-time SpiceJet Flight Status to find out.

Find more help here for your journey through the airport

• Vacation Rentals
• Restaurants
• Things to do
• Things to Do
• Travel Stories
• Rental Cars
• Add a Place
• Travel Forum
• Travelers' Choice
• Help Center

SpiceJet Reviews and Flights

• Airlines    

Airline Summary

• Excellent 2,426
• Very Good 1,227
• Average 881
• Terrible 1,886
• Premium Economy
• Business Class
• First Class
• All languages ( 6,836 )
• English ( 6,679 )
• Spanish ( 30 )
• French ( 25 )

" Be mindful of spicejet's strict baggage weight policy. Ensure your luggage, including laptop with weight limits to avoid additional charges "

" Don't go for spice jet!!! "

" Please do not ever choose this airline to fly. this is the best advice anyone who has travelled from spicejet will give. "

" If you have extra 3-5 hours to wait, please go ahead and book them "

" Don’t ever choose Spicejet for your travel. "

Search flights

Carry on Sizes

Spicejet Baggage Allowance Guide and Policy [2021]

Guide to spicejet baggage allowance, spicejet hand baggage summary.

Each Spicejet passenger is allowed to carry on  1 bag and 1 personal item  such as a laptop bag, handbag, or briefcase

• 1 FREE Carry ON Baggage
• 1 FREE personal item – laptop, briefcase, handbag etc (Max Weight 3KG)
• Carry on Size Max. Maximum 115cm(L+W+H)
• 7KG MAX Weight

More Spicejet Baggage Allowance info at  Spicejet.com

Spicejet Checked Baggage Policy

Spicejet offers  free checked baggage allowance.  There is no limit to the number of bags a passenger may check. However, on international flights, any bag must not exceed  32 kg .

• FREE Checked Baggage
• FREE Hand Baggage
• Checked Size Max. L+B+H <158cm
• 20-32KG MAX Weight

How can I avoid baggage fees at Spicejet?

• Know Spicejet Baggage Policy Navigating the airlines’ complicated baggage policies is no small undertaking. Baggage fees change constantly and can vary by airline, destination, date of travel, number of bags, and bag weight and size. Even if you’ve secured an affordable plane ticket, you could end up paying a lot more than you bargained for when flying on a carrier that charges baggage fees. check at  Spicejet.com
• Be a Smart Packer Being smart packer you can save a small fortune in excess baggage fees. If possible stick to the 1 free carry on and personal item allowance. Minimize the number of things you take.
• Buying extra weight online at  Spicejet.com
• Get a Spicejet Credit Card
• Get lighter Luggage to maximize Baggage Allowance
• Use a Luggage Scale  to measure for overweight luggage before flying on Spicejet

SpiceJet Baggage FAQs

What is Spicejet Hand Baggage Allowance?

Spicejet Hand Allowance is allowed to carry on  1 Cabin bag and 1 personal item , Size Max  115cm  (L+W+H), Weight 7KG

What is Spicejet Checked Baggage Allowance?

More SpiceJet Baggage Allowances info

SpiceJet is a cheap low-fare Indian Airline . Spicejet operates 300+ flights every day over 40 domestic and 6 international destinations.

Leave a Comment Cancel reply

Save my name, email, and website in this browser for the next time I comment.

SpiceJet Review [2024]: Low fares but are they trustworthy?

SpiceJet is one of India's most popular budget airlines. But lower prices often come with a catch. So. is SpiceJet worth those tempting ticket prices? Explore this review to learn more!

Are you hoping to explore India and hit all the major cities and sights by flying domestically? SpiceJet might just be your ticket to all that India has to offer! 

SpiceJet is a popular Indian airline among locals and travelers alike. They also offer cheap tickets to many of India's biggest cities and some off-the-beaten-path destinations.

India has many domestic airlines to choose from, like Indigo,  Akas Air , Air India, Go Air, and Vistara, which all offer a wide range of destinations. 

So how do you choose which airline is best for you? How reliable are they? You're about to find out if SpiceJet's budget tickets are worth it. 

What is SpiceJet?

SpiceJet  airlines is one of the two biggest budget airlines operating in India. The airline is based in Gurgaon, Haryana, a northern state in India, and serves over 8 million customers annually. 

SpiceJet has been recognized as India's 3rd largest airline when measuring the total number of passengers annually. They aim to have the highest consumer value by providing honest and ethical service.

Where does SpiceJet Fly?

SpiceJet has 55 domestic and international destinations. Their international flights include: 

Some of SpiceJet's domestic destinations are:

Who Owns SpiceJet?

SpiceJet is a publicly traded company owned by Ajay Singh, who bought the company in 2015. 

They operate a fleet of 99 planes, including Boeing 737 and Bombardier Dash 8. 

Is SpiceJet Safe?

SpiceJet had some mid-flight incidents in 2022, like a cracked windshield and a fuel leak. This is causing their customer base to be concerned. SpiceJet maintains that its planes are adequately inspected and safe for customers to travel. 

Although they have some planes grounded recently due to inspection failure, SpiceJet is a relatively safe airline with a clean record. 

SpiceJet Cancellation Policy

After purchasing a ticket with SpiceJet, you have 24 hours to change or cancel the ticket and get a full refund. 

After the 24-hour window, there is a cancellation fee for international and domestic flights. 

SpiceJet Customer Service

SpiceJet doesn't have a great track record when it comes to quality customer service. Many travelers report being charged extra fees and having canceled payments charged to their credit card days later. 

There are complaints of poor inflight service and food. And a customer care line that's difficult to use is bringing their service rating down. 

Right now, SpiceJet has a rating of 1.4 on Trusted Pilot, with some of the better reviews mentioning issues with their flights. 

The SpiceJet web check-in is simple to use, but if you need assistance, customer service is hard to contact and is reportedly rude and unhelpful.

SpiceJet Baggage Policy

This budget airline comes with typical extra fees for baggage. Only one carry-on bag is allowed on board, with a weight restriction of 7 kg. 

You can add extra or overweight luggage when booking your ticket, which will cost about $11. If you arrive at the airport to find your bag is overweight, there is an added charge of ​​$7 per kg on domestic flights. Any additional luggage pieces are $12 per item. 

SpiceJet has some interesting rules regarding what can and cannot be in your cabin bag. Items like E-cigarettes and certain Macbook Pro laptops are entirely banned on cabin bags and checked-in bags.

If you have a Macbook Pro laptop with a 15-inch screen that was purchased between September 2015 and May 2017, then unfortunately it's a no-go!

The In-Flight Experience

Everyone's individual experience varies, but there are some things to expect when flying with a low-cost airline. Sneaky fees and hidden costs abound. So unless you carry small hand luggage, expect to pay a little extra. 

Everything on SpiceJet costs extra and should be booked ahead of time when you buy your flights to avoid excess costs at the airport.

There are three price options for add-ons on your SpiceJet flight:

Spice Saver

This option is their cheapest, covering just the hand luggage and no add-ons.

The Spice Max option includes priority privileges such as extra legroom and a complimentary meal and drink. 

This option allows you to change your ticket for free and includes a preferred seat choice, free meal, drink, and a free RT-PCR test if needed. 

Add-ons like seat and meal combos, priority check-in, extra baggage, and insurance can all be purchased as extras regardless of your selected Spice option. 

When purchasing the basic ticket, a budget airline's inflight experience is as expected. There's barely any legroom, uncomfortable seating, no inflight entertainment, and no meal service. 

SpiceJet vs. Indigo

Indigo is another popular airline in India that also offers affordable tickets. Many customers report that their staff is friendly and helpful, the website is easy to use, and their flights are usually on time. 

Indigo flights are significantly more expensive than SpiceJet, but their basic fare includes hand luggage and a checked-in bag, whereas SpiceJet does not. 

Overall, SpiceJet is more affordable than Indigo, even when you factor in the extra baggage costs. But if it's service you're after, then Indigo offers a slightly better experience.

Is SpiceJet a Good Airline?

SpiceJet is a safe and decent airline if you're backpacking in India and looking to get around on a budget. 

It's always best to check recent reviews before booking with any airline. Traveling with SpiceJet will be a good option if you don't mind a no-frills travel experience. 

SpiceJet has a rating of 3.5/5 on Trip Advisor, but its ratings on other sites are much lower. 

Foreigners Traveling in India

It's good to note that foreigners will have difficulties purchasing local flights online in India with a foreign credit card. It's best to plan and book all your local flights with the same credit card before you leave your home country. 

It's also important that you travel in India with the same credit card, as you will be asked to show the credit card before boarding or to provide the details on the front and back of the card.

Is SpiceJet Worth it?

What SpiceJet lacks in extras, it makes up for with significantly lower ticket prices! SpiceJet is worth it if you don't mind a slightly uncomfortable flight or if you aren't traveling a long distance.

If you're looking for a little bit more comfort or are traveling internationally from India, it may be worth rethinking SpiceJet. In that case, you'd be better off overlooking the higher prices and looking into some of India's other airlines like Indigo, Vistara, or Air India. 

Foreigners in India can easily afford a slightly higher ticket while still traveling on a budget , so it would be worth it to weigh out other options. 

Traveling in India can be a bit hectic without the added difficulty of flight/ticket issues. It's best to take the easier route when booking local flights, especially during busy periods such as  Diwali .

Our Rating: 2.3/5

• Cheap tickets
• Many local and international destinations
• Safe flights
• Difficult customer service
• Extra charges for everything
• Uncomfortable seats 

Plan your next trip with Pilot! 

Now that you've researched some of India's local airlines, it's a good time to start planning the rest of the journey! Even if you choose to fly with SpiceJet or a different airline, be sure to plan the rest of your itinerary with Pilot. 

Disclosure : Pilot is supported by our community. We may earn a small commission fee with affiliate links on our website. All reviews and recommendations are independent and do not reflect the official view of Pilot.

Satisfy your wanderlust

Get Pilot. The travel planner that takes fun and convenience to a whole other level. Try it out yourself.

Trending Travel Stories

Discover new places and be inspired by stories from our traveller community.

Related Travel Guides

Akasa Air Review [2024]: Should I Fly With Them?

Air India Express Review [2024]: Low-cost, but will you regret it?

10 Best Things to Do in Goa: Unique + fun activities in 2024!

VietJet Air Review [2024]: Why VietJet's Not My First Choice

Vietnam Airlines Review [2024]: Should you fly Vietnam Air?

Thai Vietjet Air Review [2024]: Can you trust this budget airline?

Make the most of every trip.

You won’t want to plan trips any other way!

The trip planner that puts everything in one place, making planning your trip easier, quicker, and more fun.

• International Connection Baggage
• Visa Services
• Spice Assurance
• Travel Assistance Services
• Friends and Family
• Senior Citizen Discount
• Student Discount
• Zero Cancellation
• Zero Cancellation - International
• Covid-19 RT-PCR Test
• Indian Armed Forces Personnel
• Govt. Employee
• Healthcare Professionals
• Forex Services
• SpiceJet Luggage Assist
• Meet and Assist
• Carry More Onboard
• SpiceScreen
• SpiceHolidays
• Travel Agent Login
• Sub Agent Login (AGENT PLUS)
• Corporate Accounts
• SME Travellers

Sales & Reservations (24/7) +91(0)124 4983410 +91(0)124 7101600

• Book a Flight
• Manage My Booking
• Web Check-in
• Flight Status

Spice Alert

Dear Valued Travel Partner,

We are implementing Two-Factor Authentication (2FA) for enhanced security. Starting with your next login, an OTP will be sent to your registered email address.

- To activate OTP-based login for this account, please click "Opt-in." - If you'd prefer to continue accessing your account without OTP, please click "Opt-out."

Upon selecting "Opt-in", please review the information we have on file for you. If all details are correct, proceed as usual. If there are discrepancies, kindly update your information.

Choosing "Opt-out" will have no impact on your account; you can continue logging in without OTP.

Note: Completing this step is a one-time mandatory activity.

Warm regards, Team SpiceJet.

Credit Card Upload Policy (Citrus/Paymate)

Dear Travel Partner,

SpiceJet has revised the Credit card upload policy with effect from 1st April’23 – 30th June’23.

Below are the Terms and Conditions.

Kindly note that agent maximum upload limit (including all ids) per month is INR 25 Lacs.

Travel Partner minimum Credit card upload amount in INR 10, 000 per transaction.

In case agents are using Axis Bank Corporate Card then the total credit card upload limit (including all ids) per month is INR 02 Crore. In case agents are using IndusInd Bank Credit Card

then the total credit card upload limit (including all ids) per month is INR 02 Crore. For SBI Bank Corporate Card total credit card upload limit (including all ids) per month is INR 02 Crore

Travel Partner if exceeded upload limit as per credit card bank categories (including all Ids) as mentioned above in table then the minimum credit card upload limit (including all ids) is INR 85,000.Charges to apply from Re 1/-incase the limit is exceeded.

In case an agent uses multiple Banks Credit cards as mentioned above in table then travel partner per month Credit card upload limit including all IDs is INR 25 Lacs only and if the limit exceeded then charges will be applied as per Other Bank Corporate cards from Re1/.

Please get in touch with your bank for Credit card deals.

International credit cards will not be accepted.

Thanks Team SpiceJet.

Now you can book the RT PCR test for your customers through this login ID. What is even more exciting is that on this platform these tests can be booked for all of your customers irrespective of the airline they are flying. Currently the RT PCR Testing is available only in the cites of Delhi, Gurugram and Mumbai . We plan to add more cities in the next few weeks. Booking link is available in your login profile.

RT PCR Test – Charges/customer/Sample

• Visit Collection center with a valid SG- PNR : INR 299.
• Home Collection with a valid SG- PNR : INR 598.
• Visit Collection center without a valid SG- PNR : INR 499.
• Home Collection without a valid SG- PNR : INR 798.

For the detailed list of Collection Centers & eligible areas for Home collection please click here.

Please be informed effective 1st Oct 2018 the revised Deposit Incentive ( DI ) on Spicejet stands @ 0.50%

Revised credit card policy will be on agency login as per below:- ( this will be uploaded on AG login pop up effective 1st Oct 2018)

SpiceJet is glad to announce the launch of its 8th International destination Hong Kong (HKG)- “Asia’s World City” , the new direct flight will commence operation from 22nd November’18.

Booking inventory has been opened for sale with immediate effect, therefore you are requested to make the necessary changes and update the same on your portals please.

For our valued customers, we have launched an introductory Promotional one way Fare of INR 9499 /- (all inclusive) and an attractive Return fare of INR 20,799/- (all inclusive).

The schedule of the flight is as below:

Happy Selling!

Regards Team SpiceJet

SPECIAL ASSISTANCE

Our employees are trained to assist our differently-abled passengers and for any sorts of limitations, we offer a wide variety of special assistance.

You can obtain information in advance regarding the assistance we offer, either through this website or by contacting our Reservations on +91(0)124 4983410 and +91(0)124 7101600.

Please be aware that there might be unpredictable circumstances such as weather or mechanical problems that may call for a last minute unavoidable change, but we will do our best to accommodate your needs.

Following assistance are available on-board SpiceJet’s aircraft:

• Assistance in moving to and from seats/lavatory.
• Help in preparation for eating.

However, we express our inability to provide passengers with any assistance for personal care needs on-board, such as, eating/ drinking, administration of medication, elimination functions including assistance inside the lavatory, or other personal care needs. If you require assistance with any of these, we recommend that you travel with a personal care attendant.

We will do our best to allocate you a seat that is most suitable to your needs. However, in order to meet the safety requirements as prescribed by the DGCA, passengers with mobility limitations which make it unsafe to facilitate aircraft evacuations will not be given a seat in a location where they would obstruct emergency exits, impede the crew in their duties, obstruct access to emergency equipment or hinder aircraft evacuation.

A lavatory with a single panel door is available on all our aircraft. Our cabin crew can provide you with assistance moving to and from the lavatory door but will not be able to assist you inside the lavatory.

• Wheelchair users or passengers using wheelchairs (mobility assistance);
• Passengers travelling with crutches/ braces/ other prosthetic devices;
• Passengers with Visual Impairment;
• Passengers Travelling with Certified Guide Dogs;
• Passengers with Hearing Impairment;
• Passenger travelling with spinal support;
• Passenger travelling with an assistant for medical purposes;
• Passengers; with intellectual/ developmental/ learning disabilities;
• Passengers travelling with Internal Medical Devices;
• Passengers who require a stretcher;
• Passengers requiring oxygen aid;
• SpiceJet would be more than happy to provide a wheelchair for you, should you require this service. In order to ensure the service meets your needs, our reservation team and/ or the staff may ask you some questions to determine the level of assistance you require. To allow us to provide the best possible assistance, please provide us with as much appropriate information as possible at the time of your booking and/ or at the time of check-in;
• SpiceJet wheelchair service is provided, with an attendant, at no additional charge to you. The attendant will assist in transporting you within the airport area, to the boarding gate and/ or the aircraft door (depending upon the airport facilities). Our team is trained in transferring techniques, and can assist if you are unable to transfer by yourself from the wheelchair to/ from your seat. However, to have this facility extended to you an advance intimation to SpiceJet is required;
• Please contact us at Reservations +91(0)124 4983410 and +91(0)124 7101600 should you have any questions about our wheelchair service;
• If you are travelling in a group of 10 or more people and require wheelchairs, please contact our Reservations +91(0)124 4983410 and +91(0)124 7101600 at least 48 hours before the scheduled departure;
• Passengers travelling with their own wheelchair differently-abled passengers may use their own manual or battery-powered wheelchair up to the boarding gate and/ or the aircraft door (subject to permission granted by the respective airport authority). SpiceJet allows only manual/ collapsible wheelchairs on all its flights. Unfortunately, battery-powered wheelchair(s) with a wet cell battery shall not be accepted since it’s corrosive in nature and is considered to be a Dangerous Good;

Passengers are allowed to use their own crutches, braces and/ or other prosthetic devices up to the aircraft, and may board such items as cabin baggage, provided the passengers are dependent on them.

• SpiceJet would request passengers with Visual Impairment to check-in early for their flight (approximately 2-3 hours before the flight departure) for a hassle free experience;
• If assistance is required within the airport, please make your needs identified at the check-in and/ or at the time of booking;
• SpiceJet will be able to extend a meet and assist service, individual safety briefings, priority boarding, assistance on-board in moving to and from the seat, reading the menu, helping in boarding and/ or de-boarding and also during flight connections;
• If you use a cane and/ or other assisting device, it may be carried in the aircraft cabin with you, provided it can be stowed in the overhead compartment. The cane should not block any emergency exit or protrude into the aisle;
• You may ask our cabin crew for assistance in stowing and retrieving your cane in case it is not collapsible or if it cannot be stowed under your seat.

All such assisting devices will be carried free of charge. For convenience, you may request our Cabin Crew for the assistance required and we will do our best to assist the passengers in the best possible manner.

If you require assistance during your flight with us, we encourage you to let us know how we may best assist you at the time of your booking or during check-in.

We offer the following assistance:

• Meet and assist service to escort you to and from the aircraft;
• Priority boarding.

We do not require advance notification if you wish to bring onboard hearing aid or assistive listening devices. These devices can be used during all phases of the flight.

If you plan to bring a transmitting device on-board, please advise us at least 48 hours in advance so we can ensure that it is compliant with the safety requirements.

Passengers must bring their own spinal support equipment and should be fully responsible for its installation, usage and removal. Passenger-supplied spinal support equipment will be carried free of charge. If you are planning to travel with Spinal Support Equipment (SSE), we recommend that you please contact us on +91(0)124 4983410 and +91(0)124 7101600, at least 7 (seven) working days prior to departure and inform us of your SSE specifications. Our staff will then check to ensure that whether your equipment can be accommodated safely in the aircraft.

For safety reasons, SpiceJet may require some differently-abled passengers to travel with a Safety Assistant that can provide them with assistance in comprehending and responding appropriately to safety instructions from the cabin crew and/or assist them to evacuate the aircraft in the event of an emergency. A Safety Assistant is mandatory if the passenger:

• Is travelling in a stretcher or incubator or requires medical attention during the flight. The Safety Assistant must be capable of attending to their medical needs;
• Is unable to comprehend or respond properly to safety instructions due to a cognitive or developmental disability;
• Has severe mobility impairment, due to which the passenger is unable to evacuate on his own in the event of an emergency;
• Has severe hearing and vision impairment and cannot communicate with our cabin crew.
• Passengers having Autism or Intellectual Disability:
• Passengers with Intellectual disabilities or Down syndrome or Autism can book their flights by contacting SpiceJet’s Reservations at +91(0)124 4983410 and +91(0)124 7101600;
• While making the reservation, please advise us about your specific requirements and the best way to approach and assist in travel;
• Passengers with intellectual disabilities or Down syndrome or Autism may be required to travel with an Accompanying Passenger.
• The trained attendant shall carry the treating physician’s certificate along with a prescription for a sedative medicine, which may be administered by the attendant, prior to commencement of travel or as may be required en-route.
• Passengers with psychiatric and/ or emotional disorders shall always travel with a suitable personal care attendant.

If you are travelling with an internal medical device, such as a pacemaker or a defibrillator, kindly inform us while making the reservation and also at the airport, to the security personnel conducting your screening, before the process begins.

• To make a booking for a stretcher request, please inform us no later than 48 hours prior to the scheduled time of departure of the flight.
• Passengers are required to take a print-out of the SpiceJet’s medical form (MEDIF) available on the website. The treating physician must fill the form prior to the booking and mail this to [email protected] ;
• Based on an assessment by SpiceJet’s internal physician, the passenger will be communicated about the status for their request for stretcher within 24 hours of receiving the duly filled-in MEDIF via e-mail.
• Please note that SpiceJet reserves the right to have a SpiceJet medical representative meet the passenger at the airport on the date of travel to determine the passenger’s then-current medical fitness to travel on that date.
• The applicable charge for accommodating request for stretcher in the aircraft shall be the charge for 09 (nine) seats at the prevailing fare plus a Handling Fee for the stretcher is of INR 30,000 (inclusive of service tax and cess).
• POC is allowed in domestic / international (Boeing and Q-400) direct/ via / connecting flights.
• POC is allowed in hand baggage & check-in baggage both.
• Request for carriage of Portable Oxygen Concentrator (POC) in flight should be sent to [email protected] at least 48 hours prior to flight departure.
• For more details refer https://corporate.spicejet.com/SpecialAssistance.aspx .
• Click here for download Fitness to Fly Guidelines

Please find below the forms required for various medical conditions:

For any assistance for booking and additional information please contact us at +91(0)124 4983410 and +91(0)124 7101600

This is to inform you that your balance is less than the minimum balance set value, Please upload the balance and continue the bookings.

Regards, Team SpiceJet

This is to inform you that you haven’t setup the Minimum Balance notification. If you want to receive the notification, Please click on "Notify me" button, else Click on "Cancel".

SG will be shortly initiating the fund transfer facility from ID to ID. For ease of doing business and security purpose you are requested to;

• 10 digit mobile number and registered email of the authorised personal for the OTP for fund transfers request.

for further information please get in touch with your sales representatives.

Team SpiceJet

(Enter mobile number with country code e.g. 91XXXXXXXXXX)

OTP PASSWORD

* Enter the one time password (OTP)

You don’t have an valid contact number mapped to your profile, please contact your Sales representative.

Welcome aboard Spicejet!

OTP will be sent to , please confirm to continue.

Do you want to change Mobile number for Booking Change / Cancellation Click Here

Web check-in is mandatory for domestic flights and closes 60 mins prior to departure.

For assistance with check-in or reissuance of boarding pass at the airport or through Reservations, a facilitation fee of INR 200 per passenger will be charged.

Thank you for booking with us!

Follow us on Facebook and Twitter to get regular updates on discounts and other exciting offers

Dear Guest,

Please contact your Travel Partner from where the booking was done.

Regards, Team SpiceJet.

• Privacy Policy
• Terms & Conditions
• Advertise With Us

Notification: We log the IP addresses of the visitors on our website for security reasons.