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Notificación importante
Por favor, tenga en cuenta que las comunicaciones verbales y escritas de Citi podrían estar únicamente en inglés, ya que, tal vez, no podamos proporcionar comunicaciones relacionadas con los servicios en todos los idiomas. Estas comunicaciones podrían incluir, entre otras, contratos, divulgaciones y estados de cuenta, cambios en los términos o en los cargos, así como cualquier documento de mantenimiento de su cuenta.
Please be advised that verbal and written communications from Citi may be in English as we may not be able to provide servicing related communications in all languages. These communications may include, but are not limited to, account agreements, statements and disclosures, change in terms or fees; or any servicing of your account. If you need assistance in a language other than English, please contact us as we have language services that may be of assistance to you.
CITI TRAVEL with Booking.com
Introducing citi travel℠: your first stop to your next destination.
Earn ThankYou ® Points when you pay for part, or all, of your trip with your eligible Citi Card through the Citi Travel portal. Plus, you can redeem your points towards even more adventures through the Citi Travel portal. With customizable options and booking right from your Citi Mobile ® App for eligible cardholders, the way to go is now way easier.
Earn More ThankYou ® Points on Select Bookings Through the Citi Travel portal
10x the fun with citi premier ®.
Earn a total of 10x ThankYou ® Points on hotels and car rentals when you book on the Citi Travel portal. Offer expires June 30, 2024. 1
5X the Fun with Rewards+ ®
Earn a total of 5x ThankYou ® Points on hotels and car rentals when you book on the Citi Travel portal. Offer expires December 31, 2025. 2
More Points, More Fun with Double Cash ®
Earn a total of 5 ThankYou ® Points per $1 spent on hotels and car rentals when you book on the Citi Travel portal. Offers expires December 31, 2024. 3
Offer provides 3 additional points on top of the 1 point per dollar on purchases and 1 point per dollar for payments on purchases
Earn More Points with Custom Cash ®
Earn an unlimited additional 4 ThankYou ® Points per $1 spent on hotels and car rentals when you book on the Citi Travel portal. Offers expires June 30, 2025. 4
Additional Citi Travel Portal Benefits
The citi travel portal offers perks to make your travel booking experience easier and more convenient., access to over 1.4 million hotel and resort options, competitive prices when booking flights, hotels, cars and attractions, 24/7 customer service support for your booking needs.
ThankYou ® Cards Make Every Day More Rewarding
It's easy to earn ThankYou ® Points with Citi credit cards. Find the one that helps you earn the most on your daily spending.
Citi Travel: Frequently Asked Questions
What is the citi travel portal.
Citi Travel is a travel booking portal that gives eligible Citi card members access to book flights, hotels, rental cars, and attractions at competitive prices, along with 24/7 customer support. Additionally, when you book through the Citi Travel portal using ThankYou ® rewards cards, you can earn ThankYou ® points on your travel spending which can then be redeemed to be used on your next journey.
How do I book through the Citi Travel portal?
To book through the Citi Travel portal:
- Login into your Citi Mobile App or directly into the Citi Travel portal using your Citi Online User ID and password.
- After that, search for the flights, hotels, car rentals or attractions you want to book and enter the necessary information (such as number of guests or passengers, travel dates, etc.)
- Confirm your booking and choose whether you want to pay with card, points, or a combination of these purchase options.ns.
Can I use any Citi ® card to book through Citi Travel?
All Citi ThankYou ® Rewards Credit Cards
Citi Travel℠ is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with Booking.com.
1 Earn a total of 10 ThankYou ® Points per $1 spent on hotel, car rental and attractions excluding air travel when booked through the Citi Travel℠ portal on cititravel.com or by calling 1-833-737-1288 (TTY: 711). Offer is valid through 11:59 PM 06/30/2024. You earn 3 ThankYou ® Points per $1 spent on the Citi Travel portal bookings. You will earn an additional 7 bonus ThankYou ® Points per $1 spent on hotel, car rental and attractions excluding air travel when booked through the Citi Travel portal or by calling 1-833-737-1288 (TTY: 711) through 11:59 PM 06/30/2024. The booking must post to your account during the promotional period to qualify. This offer may overlap with other special offers in which you are currently enrolled. You must use your Citi Premier ® Card registered at the Citi Travel portal to earn the bonus points. For bookings made with a combination of points and your Citi Premier ® Card, only the portion paid with your card will earn points. Bonus points will take up to 3 billing cycles to post to your account. To qualify for this offer, this account must be open and current. Points will not be earned on canceled bookings. If your account is closed for any reason, including if you convert to another card product, you will no longer be eligible for this offer. Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with Booking.com.
2 Earn a total of 5 ThankYou ® Points per $1 spent on hotel, car rental and attractions excluding air travel when booked through the Citi Travel℠ portal on cititravel.com or by calling 1-833-737-1288 and saying "Travel". Offer is valid through 11:59 PM 12/31/2025. You earn 1 ThankYou ® Point per $1 spent on the Citi Travel portal bookings. You will earn an additional 4 bonus ThankYou ® Points per $1 spent on hotel, car rental and attractions excluding air travel when booked through the Citi Travel portal or by calling 1-833-737-1288 through 11:59 PM 12/31/2025. The booking must post to your account during the promotional period to qualify. This offer may overlap with other special offers in which you are currently enrolled. You must use your Citi Rewards+ ® Card registered at the Citi Travel portal to earn the bonus points . For bookings made with a combination of points and your Citi Rewards+ ® Card, only the portion paid with your card will earn points. Bonus points will take up to 3 billing cycles to post to your account. To qualify for this offer, this account must be open and current. Points will not be earned on canceled bookings. If your account is closed for any reason, including if you convert to another card product, you will no longer be eligible for this offer. Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with booking.com.
3 Earn a total of 5 ThankYou Points per $1 spent on hotel, car rental, and attractions excluding air travel when booked through the Citi Travel℠ portal on cititravel.com or by calling 1-833-737-1288 and saying "Travel". Offer is valid through 11:59 PM Eastern Time (ET) 12/31/2024. You earn 1 ThankYou Point per $1 spent on the Citi Travel portal bookings and an additional 1 ThankYou Point per $1 paid on Eligible Payments (as defined in the Citi ThankYou ® Rewards Terms and Conditions for Citi Double Cash ® Card Accounts) made to your Citi Double Cash card account. You will earn an additional 3 bonus ThankYou Points per $1 spent on hotel, car rental, and attractions excluding air travel when booked through the Citi Travel portal or by calling 1-833-737-1288 through 11:59 PM Eastern Time (ET) 12/31/2024. The booking must post to your account during the promotional period to qualify. This offer may overlap with other special offers in which you are currently enrolled. You must use your Citi Double Cash Card registered at the Citi Travel portal to earn the bonus points . For bookings made with a combination of points and your eligible Citi Double Cash card, only the portion paid with your card will earn the additional points. Bonus points may take one or two billing cycles to post to your account. To qualify for this offer, this account must be open and current. Points will not be earned on canceled bookings. If your account is closed for any reason, including if you convert to another card product, you will no longer be eligible for this offer. Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with booking.com.
4 Earn an additional 4 Thank You Points per $1 spent on hotel, car rental, and attractions excluding air travel through the Citi Travel℠ portal or by calling 1-833-737-1288 (TTY: 711). Offer is valid through 11:59 PM Eastern Time (ET) 6/30/2025. The booking must post to your account during the promotional period to qualify. This offer may overlap with other special offers in which you are currently enrolled. You must use your Citi Custom Cash ® Card registered at the Citi Travel portal to earn the bonus points . For bookings made with a combination of points and your eligible Citi card, only the portion paid with your card will earn the additional points. Bonus points may take one or two billing cycles to post to your account. To qualify for this offer, this account must be open and current. Points will not be earned on canceled bookings. If your account is closed for any reason, including if you convert to another card product, you will no longer be eligible for this offer. Citi Travel is powered by Rocket Travel Inc., part of the Booking Holdings Inc. group of companies together with booking.com.
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Por favor, tenga en cuenta que las comunicaciones verbales y escritas de Citi podrían estar únicamente en inglés, ya que, tal vez, no podamos proporcionar comunicaciones relacionadas con los servicios en todos los idiomas. Estas comunicaciones podrían incluir, entre otras, contratos, divulgaciones y estados de cuenta, cambios en los términos o en los cargos, así como cualquier documento de mantenimiento de su cuenta. Si necesita ayuda en un idioma distinto al inglés, por favor, comuníquese con nosotros, ya que tenemos servicios de idiomas que podrían serle útiles.
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During your call, you may be asked to share your screen for a faster, more efficient experience. If you agree, the phone representative you're speaking with will give you a Service Code to enter below.
If you need assistance from a Citi representative, contact us via chat or phone
Citi ® Training Series DoD Travel
DoD APC Onsite Training Request Form Sign Up Now
DoD APC 1-1 Virtual Training Request Form Sign Up Now
Welcome to the Citi Training Series website for DoD Travel training! Please find the schedule for upcoming webinar, classroom, and onsite sessions below. These sessions are open to all DoD APCs. Click on the sessions titles for a course description.
To register, simply log into CitiManager® and access the Citi® Learning Center from the Web Tools icon. Click here and navigate to page 7 for detailed instructions.
Citi recommends that APCs take the webinar sessions in the following order: CitiManager, Online Applications and Maintenance (OLA/M) & Bulk Online Applications and Maintenance (BOLA/M), Reporting, and then Visa Intellilink.
For more experienced APCs Citi recommends the CitiManager – New Look and Feel and Visa Intellilink webinars.
Department of Defense Travel SmartPay ® Training Sessions
In order to allow time to login, classes are scheduled to open 15 minutes prior to actual session start time. For example: a class scheduled at 12:45 PM ET will start at 1:00 PM ET.
APC Program Management
Citimanager basic, applications and how they are processed, citimanager basic reporting, visa intellilink, in person classroom sessions in norfolk, va, in person citimanager end-to-end training, in person visa intellilink training.
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In addition to the card benefits provided by Citi, Visa provides card benefits such as Car Rental Insurance and Travel and Emergency Assistance. For full details, please read the Visa Guide to Benefits. Travel Tips. For more information on your Citi Department of Defense Travel Card, please read What to do Before, During and After travel ...
Manage your Citi Commercial Card. Manage Your Travel on the Go! Manage your travel on the go with CitiManager. View the site for tips and frequently asked questions. Need Help Navigating CitiManager? Click learn more to watch our quick video tutorials that will help you to use CitiManager.
Citi is authorized to give account information to the DoD Travel Card client or to a person authorized to act on his/her behalf ONLY if a Power of Attorney (POA) is on file. A POA is unique in every situation and must be given in writing; A Power of Attorney is accepted by mail or fax; Mail to: P.O Box 6125, Sioux Falls, South Dakota 57117-6125
Authorized by the DoDI 5154.31, Volume 4 [PDF, 10 pages], the Defense Travel Management Office (DTMO) manages the card program, providing guidance, policy, and training, and serves as a liaison to GSA, the travel card vendor, and DoD Component Program Managers on travel card related issues. DTMO is also responsible for developing, coordinating ...
Enter your user name and password to access your Citibank commercial card account.
Citi customer service provides 24/7 assistance to cardholders at 1-800-200-7056 and 1-757-852-9076 (toll-free). These numbers are designated for DoD customers only. Remember, your APC is your first point of contact for travel card-related questions or issues. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and ...
Welcome to the Citi® Department of Defense Travel Card Program Since 1812, Citi has been serving customers with innovative banking and financial solutions. In the credit card industry, Citi has set the standard for the world. We have combined our vast experience in worldwide travel card management and unparalleled technological
A .mil website belongs to an official U.S. Department of Defense organization in the United States. Secure .mil websites use HTTPS. A ... Login to TraX to find answers to more than 800 frequently asked questions in our Knowledge ... Government Travel Charge Card Support Options. Citi Customer Service | Traveler Line | 1-800-200-7056 or 1-757 ...
Passport. U.S. Department of Defense Warning Statement. You are accessing a U.S. Government (USG) Information System (IS) that is provided for USG-authorized use only. By using this IS (which includes any device attached to this IS), you consent to the following conditions: The USG routinely intercepts and monitors communications on this IS for ...
Save time at the airport and find out how you can participate for free. Access the Joint Travel Regulations and other travel policies. Featuring the best practices in industry and plug-and-play components, Defense Travel System streamlines the entire process involved in global Department of Defense (DoD) travel.
Citibank Online
DTS provides information to financial systems to provide the reimbursement of travel expenses incurred by individuals while traveling on official business. DTS includes a tracking and reporting system whereby DoD can monitor the authorization, obligation, and payment for such travel. ROUTINE USE: To Federal and private entities providing travel ...
1 Earn a total of 10 ThankYou ® Points per $1 spent on hotel, car rental and attractions excluding air travel when booked through the Citi Travel℠ portal on cititravel.com or by calling 1-833-737-1288 (TTY: 711). Offer is valid through 11:59 PM 06/30/2024. You earn 3 ThankYou ® Points per $1 spent on the Citi Travel portal bookings. You will earn an additional 7 bonus ThankYou ® Points ...
A .mil website belongs to an official U.S. Department of Defense organization in the United States. Secure .mil websites use HTTPS ... or exiting any licensed common carrier, provided the expense was charged to your GTCC. Some exclusions apply. Contact Citi Customer service at 1-800-200-7056 for full details, or to start the process of filing a ...
Individually Billed Account Travel Card Set Up Form Citibank® Government Travel Card Program Instructions: This form must be completed by the Department of Defense employee, approving supervisor and the Agency Program Coordinator (APC). Use this form to apply for a new Individually Billed Card Account to be used by a Department of Defense ...
Welcome to the Citi Department of Defense Travel Card Program Official Department of Defense travel has just become easier with the Citi® Department of Defense (DoD) Travel Card. 499:A,?4A D := :=7/ * A B:= ,A @9;,= 170C4- A D809??::7 + '=,A := D ,A ,A A4.0> = 00;492
APC Assistance. Call toll-free 1-866-670-6462. For APCs outside of the U.S., call collect to 1-757-853-2467. The Client Account Representatives (APC Support) are available Monday through Saturday 7am-9pm EST. The Client Account Specialists (CPM support) are available Monday through Friday 7am-6pm.
Important Rental Car Insurance Information. Travelers who have rental car reservations booked with the following companies for travel starting on or after May 1, 2024, must be rebooked in DTS immediately: Ace, Alamo, Avis, Budget, Enterprise, Europcar, Fox, National, NextCar, Nissan, Payless, Routes, and Sixt. More information.
If you are a Department of Defense cardholder, call us toll-free at 1-800-200-7056. If you are a cardholder with any Agency/Organization other than the Department of Defense, call us toll-free at 1-800-790. 7206. That number also can be found on my statement and the back of the Card.
Program Management Training. Mandatory Travel Card Program Management Training for APCs [login required] is required for APCs when first appointed and again every three years to retain their completion certificate. Find it in TraX, DTMO's web portal.. CitiManager Training. Citi also offers instructor-led training and online training to support APCs [citibank.com] in the use of the travel card ...
cards and systems to employ enhanced security features, and to include Chip and PIN technology. Department of Defense Government Travel Charge Card (GTCC) holders will begin a phased approach of migrating to Chip and PIN cards beginning in January 2015. To ensure maximum support of the DoD mission, the Citi® Chip and PIN card will incorporate ...
DoD Dine Smart is a preferred dining program which generates rebates for the Department of Defense when travelers use their Government Travel Charge Card to pay at participating restaurants. The program operates through Dinova [dinova.com], a dining network with more than 22,000 participating restaurant locations throughout the United States.
To register, simply log into CitiManager® and access the Citi® Learning Center from the Web Tools icon. Click here and navigate to page 7 for detailed instructions. Department of Defense Travel SmartPay ® Training Sessions. In order to allow time to login, classes are scheduled to open 15 minutes prior to actual session start time.