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How to obtain details on my Voyage?

Via our ebusiness platform, the cma cgm group offers our customers a voyage finder online. 13-feb-2024 • knowledge.

When you need to transport goods with CMA CGM, it's crucial to search for your products' route and plan the shipment. Our eBusiness platform not only allows you to consult our schedules for a selected voyage but also to delve deeply into your voyage details.

Voyage search

You can start your search by using:

• Voyage Reference: Enter the voyage's name or code to find specific information.
• Vessel Name: Use the name or code of the vessel to access details of its voyages.

Each search provides comprehensive information including port name, arrival and sail dates, terminal name, and various cut-offs (Special Booking, Standard Booking, VGM, Port).

Additional details on the results page

When you view the details of a specific voyage, the results page offers enriched information, including:

• Link to Vessel Information: Access comprehensive details about the concerned vessel.
• Port and Terminal: Find detailed information about the port and terminal, including links to dedicated pages.
• Key Timings: View precise information such as berth arrival, sail, special and standard booking cut-offs, as well as VGM and Port cut-offs.

Exporting Port Schedules

For more efficient planning, both public and registered users can export port schedules in PDF or CSV formats. This feature allows you to keep track of important schedules and easily share them with stakeholders in your logistics chain.

Using the 'Voyage finder' module to find a route

The Voyage finder module is a public page where you can search for schedules for a specific vessel or service line. This intuitive module guides you through a simple search process, enabling efficient planning and organization of your shipments.

Step-by-step guide Click on the link below to discover an online, interactive walk-through on  “How to get your voyage details?”:  

If you don't have a Web account, you can  click here  to register and access this feature. Give your opinion on this article by clicking on like or dislike. We appreciate your feedback!

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• Travel Tips

What Is Voyage Number

Published: December 15, 2023

Modified: December 28, 2023

by Olivette West

• Plan Your Trip
• Travel Essentials & Accessories

Introduction

When it comes to planning a trip, whether it’s a weekend getaway or a long-awaited vacation, having the right information at hand can make all the difference. One crucial piece of information that travelers should be aware of is the voyage number associated with their journey. The voyage number is a unique identifier assigned to each specific trip, and it plays a significant role in various aspects of travel logistics.

Knowing and understanding your voyage number can help you navigate through the complexities of travel arrangements, ensure a smooth journey, and make the most out of your travel experience. In this article, we will explore the definition of voyage numbers, discuss their importance in the travel industry, learn how they are assigned, discover their uses, and acknowledge the challenges and limitations that they may present.

Whether you’re a seasoned traveler or embarking on your first adventure, having a solid grasp of voyage numbers can enhance your travel planning process and offer valuable insights during your trip.

Definition of Voyage Number

A voyage number is a unique alphanumeric identifier assigned to a specific journey or trip by transportation companies in the travel industry. It serves as a reference point and helps to differentiate one voyage from another. It is commonly used in various sectors of the travel industry, including airlines, cruise ships, and freight shipping.

The voyage number provides essential information about the journey, such as the origin and destination ports, the transportation vessel, and the specific dates of travel. It acts as a way to organize and track trips, facilitating smooth operations and effective communication between travel providers and customers.

The format of a voyage number can vary depending on the travel sector. For airlines, it usually consists of a combination of letters and numbers. In the case of cruise ships, it may contain a combination of letters, numbers, and sometimes even symbols. Freight shipping voyage numbers often follow a specific coding system established by the shipping company.

For travelers, knowing the voyage number associated with their trip allows them to easily access and manage their journey details. It can be found on travel documents, such as airline tickets, cruise itineraries, or shipping manifests. By providing this unique identifier when contacting customer support or checking-in for their trip, travelers can expedite the process and receive accurate information pertaining to their specific voyage.

The voyage number is a critical element in the travel logistics ecosystem, playing a vital role in ensuring operational efficiency and delivering a seamless travel experience for passengers.

Importance of Voyage Number

Voyage numbers hold significant importance in the travel industry for both travel providers and passengers alike. Here are some key reasons why voyage numbers are crucial:

1. Tracking and Organization: Voyage numbers enable efficient tracking and organization of trips. They allow travel providers to manage multiple journeys simultaneously, ensuring smooth operations and minimizing the risk of errors or confusion. For passengers, voyage numbers provide a centralized reference point, making it easier to access and manage trip details.

2. Communication and Information: Voyage numbers serve as a means of clear and concise communication between travelers and service providers. When contacting customer support, providing the voyage number offers a quick and accurate way to retrieve journey-specific information and resolve any queries or issues promptly.

3. Trip Customization: Voyage numbers help personalize and customize travel experiences. For instance, in the case of cruise ships, specific voyage numbers may be associated with themed cruises, special events, or unique itineraries. Travelers can choose trips based on their preferences and interests by referring to the corresponding voyage number.

4. Travel Updates: Voyage numbers facilitate timely and relevant travel updates. Travel providers can use them to communicate important information, such as schedule changes, departure gate assignments, or delays. Passengers can stay informed by regularly checking for updates using their voyage number.

5. Logistics and Coordination: Voyage numbers play a vital role in coordinating various logistical aspects of travel. They help ensure that luggage is correctly tagged, meals are prepared according to dietary preferences, and transportation arrangements are in place. This level of organization enhances the overall travel experience and minimizes disruptions.

6. Record-Keeping and Documentation: Voyage numbers assist in record-keeping and documentation for both travel providers and passengers. They help maintain a comprehensive history of past and future journeys, making it easier to access travel records for future reference or for accounting and legal purposes.

In summary, voyage numbers are essential for smooth operations, effective communication, personalization, and coordination within the travel industry. Understanding and utilizing voyage numbers can significantly enhance the travel experience of passengers and streamline the services provided by travel providers.

How Voyage Numbers are Assigned

The process of assigning voyage numbers varies depending on the travel sector and the specific policies of the transportation companies involved. Here are some common methods used to assign voyage numbers:

1. Sequential Numbering: In many cases, voyage numbers are assigned sequentially. Each trip is given a unique number based on the order in which it was scheduled or booked. This method ensures a logical and chronological arrangement of voyage numbers.

2. Coding Systems: Some travel companies use a coding system to assign voyage numbers. This involves using specific patterns, symbols, or combinations of letters and numbers to represent different aspects of the journey. For example, certain letters may indicate different ports, while numbers may represent vessel types or specific routes.

3. Combination with Other Identifiers: Voyage numbers may be combined with other identifiers to create a more comprehensive and informative reference. For instance, in the case of airlines, the flight number and the voyage number are often used together to provide complete trip details.

4. Manual Assignment: In certain situations, voyage numbers may be manually assigned by travel personnel. This could occur, for example, when dealing with special requests, group bookings, or unique circumstances that require individual attention and customization.

5. System-generated: With the advancement of technology, many travel providers now utilize automated systems to generate voyage numbers. These systems follow predefined algorithms or rules to assign unique numbers quickly and accurately.

It is important to note that voyage numbers are typically assigned at the point of booking or ticket issuance. Once assigned, they remain associated with the specific journey throughout its duration, from departure to arrival.

While the exact method of assigning voyage numbers may differ across travel sectors and companies, the goal remains consistent: to create a distinct identifier that allows for effective tracking, communication, and organization of trips within the travel industry.

Uses of Voyage Numbers

Voyage numbers have several important uses within the travel industry. Here are some common ways in which voyage numbers are utilized:

1. Trip Identification: The primary use of voyage numbers is to uniquely identify and distinguish one trip from another. They serve as a reference point for travel providers and passengers to access and manage specific travel itineraries.

2. Ticketing and Boarding: Voyage numbers are crucial for ticketing and boarding processes. When booking flights, cruise trips, or other forms of transportation, passengers provide their voyage numbers to secure their seats and receive boarding passes or tickets.

3. Baggage Handling: Voyage numbers play a vital role in the efficient handling of baggage. By tagging luggage with the corresponding voyage number, travel providers can ensure that bags are properly sorted, transferred, and delivered to the correct destination.

4. Documentation and Records: Voyage numbers are used for documentation and record-keeping purposes. They allow travel companies and passengers to maintain a comprehensive history of past and future trips, which can be useful for reference, accounting, and legal purposes.

5. Communication and Updates: Voyage numbers facilitate effective communication between travel providers and passengers. Passengers can use their voyage numbers to inquire about trip details, receive updates on schedule changes or delays, and seek assistance from customer support teams.

6. Itinerary Customization: Voyage numbers enable travel providers to offer personalized itineraries and services. They can associate specific voyage numbers with themed cruises, special events, or unique travel packages, allowing passengers to choose trips tailored to their preferences.

7. Trip Evaluation and Feedback: Voyage numbers help gather feedback and evaluate customer experiences. Travel companies can track and analyze feedback associated with specific voyage numbers to identify areas for improvement and enhance future travel offerings.

8. Coordination with Interconnected Services: Voyage numbers facilitate coordination and seamless transitions between various interconnected services. For example, when combining a flight with a cruise, the voyage number ensures smooth transfers and coordination between the airline and cruise ship.

By serving as a universal identifier, voyage numbers streamline the travel experience, enhance communication, and enable personalized services within the travel industry.

Challenges and Limitations of Voyage Numbers

While voyage numbers play a crucial role in the travel industry, they are not without their challenges and limitations. Here are some of the main drawbacks and limitations associated with voyage numbers:

1. Lack of Standardization: The format and structure of voyage numbers can vary across different travel sectors and companies. This lack of standardization makes it challenging for travelers to consistently understand and interpret voyage numbers, especially when using multiple travel providers or modes of transportation.

2. Limited Accessibility: Voyage numbers may not always be readily accessible to travelers. While they are typically provided on booking confirmations and travel documents, if these documents are lost or not easily retrievable, passengers may face difficulties accessing their voyage numbers when needed.

3. Inability to Convey Detailed Information: Voyage numbers are primarily used as unique identifiers and do not inherently convey detailed information about the trip. Travelers may need to rely on additional sources or communicate with travel providers to obtain comprehensive information about their journey, such as specific departure and arrival times, gate or dock assignments, or any potential changes to the itinerary.

4. Limited Flexibility for Changes: Once a voyage number is assigned, it is generally associated with a specific itinerary and set of travel arrangements. Making changes to the journey, such as altering the travel dates or switching to a different transportation option, may require the issuance of a new voyage number. This can result in additional administrative processes and potential confusion for travelers.

5. Potential for Duplication: In rare cases, there is a risk of voyage number duplication, especially when dealing with manual assignment methods or coding systems. This can lead to confusion and miscommunication, especially if two different journeys end up with the same voyage number. Travel providers must have robust systems in place to prevent such occurrences.

6. Dependency on Technology: The use of voyage numbers heavily relies on technological systems and databases. Any disruptions or technical issues with these systems can result in difficulties accessing or updating voyage numbers, causing inconvenience and potential delays for travelers.

Despite these challenges and limitations, voyage numbers remain an integral part of travel logistics. Recognizing their limitations and having contingency plans can help travelers navigate any potential issues and ensure a smooth journey.

Examples of Voyage Numbers

Voyage numbers are utilized in various sectors of the travel industry, each with its own unique characteristics and formatting. Here are a few examples of how voyage numbers are structured in different travel sectors:

1. Airline Industry: In the airline industry, voyage numbers are commonly referred to as flight numbers. They typically consist of a combination of numbers and letters and are used to identify specific flights. For example, a flight from New York to Los Angeles may be assigned the voyage number DL101.

2. Cruise Ships: Voyage numbers for cruise ships often incorporate a mix of letters and numbers and can indicate the vessel, destination, and sailing date. For instance, a voyage number like RC0815C indicates a Royal Caribbean cruise, departing on August 15th.

3. Freight Shipping: In the freight shipping industry, voyage numbers play a crucial role in tracking and managing cargo. These numbers typically follow a specific coding system set by the shipping company. For example, a voyage number like MSCU7850021 might represent a specific container or shipment.

4. Bus and Train Travel: Voyage numbers in bus and train travel can vary depending on the service provider. They are usually numeric and help identify specific routes and journeys. For instance, a bus voyage number like 12345 may indicate a particular long-distance route.

5. Tour Operators: When booking trips with tour operators, voyage numbers may be assigned to various components of the itinerary. For example, a voyage number might be associated with a specific city tour or excursion, allowing travelers to easily identify and access the details of that particular activity.

It’s important to note that the specific format and structure of voyage numbers can differ between travel providers and even within the same industry. It’s advisable for travelers to familiarize themselves with the specific format used by their chosen travel provider and refer to the corresponding voyage number when accessing trip details or communicating with customer support.

By understanding how voyage numbers are structured and utilized in different sectors, travelers can efficiently navigate their journeys and make the most out of their travel experiences.

Voyage numbers are integral to the travel industry, serving as unique identifiers for specific trips across various sectors such as airlines, cruise ships, freight shipping, and more. Understanding the importance and functionality of voyage numbers can greatly enhance the travel planning process and ensure a smooth and organized journey.

From tracking and organizing trips to facilitating effective communication between travel providers and passengers, voyage numbers play a crucial role in streamlining travel logistics. They help travelers access and manage trip details, secure tickets and boarding passes, coordinate baggage handling, and receive timely updates about their journeys.

While voyage numbers offer significant advantages, there are also challenges and limitations to consider. Lack of standardization, limited accessibility, and the potential for duplication can pose difficulties for travelers. Additionally, voyage numbers may not convey detailed trip information and changes to itineraries may require the issuance of a new voyage number.

Despite these challenges, voyage numbers remain an essential component of the travel industry. They provide a centralized reference point, facilitate personalized services, and enhance coordination between interconnected travel services. By understanding how voyage numbers are assigned and utilized in specific travel sectors, passengers can navigate their journeys more effectively and make the most out of their travel experiences.

In conclusion, voyage numbers are a crucial element for both travel providers and passengers. They streamline travel operations, enable efficient communication, and enhance the overall travel experience. Being aware of and utilizing voyage numbers can help travelers better navigate the complexities of trip planning, ensuring a seamless and enjoyable journey from departure to arrival.

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Searching by Voyage Number

You can search for voyages by using a Voyage Number that is attached to a vessel. You can search only the voyages for the port that is assigned to the Port user.

A Voyage Number is a unique five-character identification number that is assigned to a voyage.

To search by voyage number:

Vessel Name : The Vessel Name is a name assigned to a vessel

Voyage Number(s) : The number that is assigned to the   voyage(s) for identification

ETA : The ETA is the Expected Time of Arrival of the vessel at the port

ETD : The ETD is the Expected Time of Departure of the vessel from the port

• In the Port section, select the voyage for which you want to create or edit a report.
• To create or edit an Arrival report type, click Arrival. The Arrival screen is displayed on the right of the search panel. Or To create or edit a Departure report type, click Departure. The Departure screen is displayed on the right of the search panel.

To know more about searching by date, refer Searching by Date .

Click OK to log in and restart your reservation. Click Cancel to continue with your reservation without logging in.

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