world travel agent

Creating unforgettable memories around

You deserve more than an ordinary trip...

You deserve travel that transforms. As a modern travel agency dedicated to turning your minutes into memories, we understand you aren’t looking for a cookie-cutter itinerary or to be stranded without someone acting on your behalf. Our team of luxury travel professionals work with you to curate your getaway and serve as your advocate during each step of the process — so you can relax and savor the excitement of every moment.

The Jetset Promise

We work on behalf of our clients, as a service-based agency and true partners. With Jetset, we’re here to hear every detail of your travel dream and make it a reality. Our commitment to our clients is first and foremost in every experience. Here’s what you can expect from working with us:

Turning your dream trip into a reality

It’s no easy feat to bring a dream to life, that’s why listening to and forming a relationship with you is a top priority. We’ve designed the Jetset Way to be collaborative, involving you in all of the details so you have peace of mind when it comes to your vacation plans.

Acting as your biggest advocate

As a service-based company, we’re working on your behalf. An online booking engine won’t have your back like a travel advisor does. When you hire us on, you’re hiring not just a travel agent, but an advocate who works tirelessly to ensure you’re taken care of.

Stewarding your investments

When planning a vacation, we’re working with your most precious assets: your time, finances, and memories. We don’t take this responsibility lightly. When you place your trust in Jetset World Travel, you can rest assured that we’re serving as dependable stewards of your investments.

We’re your experienced travel advisors.

Bring your dream trip to life!

As fellow travel lovers, we’ve been where you are. We know what it’s like to worry about the “what-ifs,” and to navigate this ever-changing world. But you don’t have to worry about that anymore. Your advisor is not only your guide to the globe, they also become an expert in you. The better we get to know our travelers, the better experience we can bring to life for you — that’s why our process starts with finding out more about you and your travel dreams.

With an efficient travel pro on your side, you’ll save countless hours of planning. Your time is better spent elsewhere!

Personalized Attention

Our travel advisors listen to your needs and values to design a personally tailored travel experience.

Exceptional Experience

Say goodbye to accommodations and destinations that aren’t up to your standards. We are dedicated to finding the perfect fit for your travel preferences and style.

The Jetset Way

Hear what our clients say, where are you dreaming of.

Find inspiration around the world for your next big adventure

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Your next adventure awaits

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TRAVEL JOURNAL

Jetset Guide to South Africa

Jetset World Travel Makes Inc. 5000’s List of 2023’s Fast-Growing Companies

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WELCOME to a new world of travel

WELCOME to Tours for the World, we are your travel partner. Travel is not just a way to escape from daily life, but also a way to broaden your horizons, learn new things, and create unforgettable memories. We believe travel should be simple, that's why we help people explore the world in a hassle-free and enjoyable way. Working exclusively through travel agents, we build escorted tour packages from the ground up, ensuring everything from accommodations to actions and tours is included - making your trip a one-of-a-kind experience. To explore our packages, access our travel agent portal, or make a new booking/payment, please use the buttons below.

Make An Appointment

• 7 Locations
• 800-526-1412
• [email protected]
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WorldTravelService®

Full Service Business & Vacation Travel Agency

Corporate Travel

Vacation Travel

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Have Questions?

We Are Here

• We are here to assist with all your travel questions, new safety protocols, terms to change or cancel a reservation, and best practices moving forward. Curious about when you can travel to your favorite destination, or corporate meeting? Contact us, we’ve been keeping up to date on the daily changes in travel and staying in contact with our worldwide connections and airline representatives. We are here to share our knowledge and advocate for you; before, during and after your trip – it’s what we do! Travel with confidence, contact us today at 1-800-526-1412 or [email protected]

Our Services

What we can do for you

Group travel management.

Latest News

Check latest blogs for more inspiration

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Call A Travel Advisor

Your Dedicated Travel Advisors

Terry Tyler  :  202-728-4040 x 1215

Larry Forrer:  301-816-1403

Everything You Need to Know About Expedition Cruises

From Pacific getaways to Arctic explorations and South American adventures, expedition cruises offer unforgettable experiences.

Celebrating 30 Years of McCabe World Travel

Celebrating a night of partnership and 30 years strong in the luxury travel industry with our valued Virtuoso members and team.

Is Travel Insurance Worth It?

From lost luggage to disruptive weather, travel is as unpredictable as it is exciting. That's where travel insurance comes in.

Give the Gift of Travel this Holiday Season

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Beyond Tourism: The Future of Regenerative Travel

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Southeast Asia's Best-Kept Secrets: Off the Beaten Path Travel Destinations 

Southeast Asia, with its wide array of cultures, beautiful landscapes, and unique experiences, is a place of wonder for any traveler. While iconic destinations like Bali and Phuket often steal the spotlight, there are countless hidden gems scattered across the region, offering travelers a chance to escape the crowds and discover a more authentic side of Southeast Asia.

Great Lakes

One of the most popular requests we receive from our travelers is for a vacation that combines both relaxation and opportunities to be active.

Elevating Your Travel Experiences: Why You Need a Luxury Travel Advisor

In this world of bespoke journeys, the role of a luxury travel advisor becomes not just valuable but essential.

The Rise of Wellness Travel

In pursuit of healthier living, the desire to enhance and maintain wellness practices are going beyond the boundaries of our day to day. We’ve seen the allure of wellness tourism take on many different forms — from exclusive retreats in serene mountain landscapes to health-conscious practices integrated into already established journeys.

Discovering the Wild Heart of Africa: A Brief Guide to African Safaris

African safaris offer an enchanting world of adventure, where every journey is a story waiting to unfold.

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Did you know there are expedition cruises that reach the far corners of the globe and are chock-full of adventure and education?

Safari Chic: Your Guide to Creating the Perfect Safari Outfit

The perfect safari outfit is a harmonious blend of style, comfort, and practicality.

River Cruising: Great Falls Living

A river cruise is more than the destination, it's the perfect journey to suit all ages!

The Best Luxury Cruise Lines: Opulence and Exclusivity

In the vast expanse of the travel world, luxury cruising stands as a beacon of opulence and refined experiences.

Unveiling Luxury in the Wild: Top Luxury Adventure Travel Destinations for 2024

Picture this: you're traversing the globe, indulging in the most exquisite of adventures, where luxury and the wild coalesce.

A Day on Safari

Planning a safari can be a daunting task as there are so many options to consider. What would your trip look like?

Private Jet Journeys

Want to see the world while still relaxing in the luxury of a private jet journey?

Top Vacation Destinations for 2024

The top vacation destinations of 2024 go beyond simply being places to go, offering a tapestry rich in unique, luxurious, and sustainable experiences.

Shoulder Season in Europe

Shoulder season in Europe means all the unforgettable experiences without the summer crowds and scorching heat! Beauty and charm are abundant during these quieter off peak times, allowing for the creation of more special memories.

Traveling Domestically – Amazing Experiences in Our Own Backyard

More travelers are looking to domestic US trips for the summertime. No passports needed for these enjoyable vacation ideas.

Off Season Travel

There are some wonderful benefits to planning your vacation in the off-season, here are some of our top recommendations.

Exploring Paradise: The Best Beaches in the World

Whether you’re seeking a solitary retreat or an adrenaline-fueled adventure vacation, these beaches provide settings that range from serene to exhilarating.

North America

Rugged mountains and world class cities.

Safaris, sand dunes, and exquisite beaches

South America

From the amazon rainforest to andean peaks.

From Outback adventures to Polynesian paradise

Rich history meets colorful rivieras

Ancient temples meet modern marvels

Unparalleled adventure and wildlife

From inspired dream to cherished memory, mccabe world travel is with you every step of your journey..

Connecting people to the world through exceptionally curated, bespoke travel experiences.

“We are a boutique agency of expert advisors who specialize in the art of travel. Our team crafts transformative itineraries, tailored to each individual. Let our advisors be your advocate, champion, and trusted partner in making your travel dreams come true.”

Where are your dreams leading you?

Find inspiration exploring destinations.

Transformative travel itineraries, tailored to each individual

McCabe World Travel is a boutique agency of travel experts who specialize in the art of travel. Our team crafts transformative travel itineraries, tailored to each individual. Our experienced advisors have decades of deep and wide-reaching firsthand travel expertise, and are always on the move learning more. We work with couples, families, and individuals to make bucket list trips, honeymoons, multi-generational reunions, and more dream travel a reality!

Escape the Ordinary

Whether you're planning your honeymoon, a multi-generational family trip, a bucket list adventure, or something closer to home, the McCabe World Travel team can make it extraordinary.

Adventure travel

Adventure travel lights up the soul and allows you to experience new corners of the world in a unique way. Take your interests to the next level through exotic itineraries and exciting travel experiences.

Family travel

We know how special it is to see the world through your children or grandchildren's eyes. Our team is experienced in family friendly destinations and making off-the-beaten-path travel easier for little ones.

Celebration travel

Whether you're celebrating a birthday, an anniversary, or continuing your wedding bliss with a honeymoon, we have the relationships and knowledge to create memories for a lifetime.

Your McCabe World Travel advisor is your biggest advocate, champion, and teammate. They'll work closely with you to understand your travel preferences and goals in order to craft the best experience for you.

The industry’s leading luxury network

McCabe World Travel is proud to be a member of Virtuoso, the leading global network of luxury travel advisors and carefully curated travel providers, who work with top destinations and a vetted portfolio of the best travel brands globally. As Virtuoso advisors, we specialize in creating unique experiences you can’t find online or plan yourself.

“What a journey around Italy! A huge thank you to McCabe World Travel for helping us plan an amazing 2 weeks of movin’ and groovin’ around this gorgeous country.”

“Leslie and I just returned from a wonderful trip to Barcelona. As always, we received timely, thoughtful, and excellent service and support. Your team planned the trip we wanted, rather than to simply slot us into a template. We are already planning three international trips for 2024, continuing a relationship that began in the late 1990s!”

“Last year, McCabe World Travel planned the trip of a lifetime for us to Antarctica! Needless to say, traveling to the end of the world can cause some anxiety, but your team handled every detail of the trip, had answers for every question, and patiently managed all details. The entire trip went off without a hitch; it was truly unforgettable!”

“McCabe World Travel has been instrumental in the creation of my favorite travel memories. I never have to worry about the details when working with them and my expectations are always far surpassed!”

Your adventure awaits.

Tell us about your travel dreams and let our expert travel advisors take it from there.

Located in Charlotte, NC

Call us at  704-697-1500, to make an  appointment, with one of our local agents..

TRAVEL WITH PEACE OF MIND

At world travel mates we are real people with real experience. , we create your dream vacation so the only surprise — is the view..

& VACATIONS

& DESTINATION WEDDINGS

TRAVEL & EVENTS

VOLUNTOURISM

& mission travel.

Travel means something different to everyone—some people want to climb snowy mountains in the Himalayas and others prefer to soak up the sun on a stunning beach in Jamaica.

Our highly experienced staff will help you navigate the world to create a perfect adventure. All you have to do is relish the journey.

World Travel Mates is a full-service Virtuoso Agency ,  an association of the top vendors worldwide. We offer our clients the most exclusive deals and benefits for a customized and extraordinary travel experience. 

Whether you travel solo, as a family, a partner, a school group or ministry—World Travel Mates will be there each step of the way.

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World Travel Holdings

• Become A Travel Agent

You will be empowered to deliver remarkable vacation experiences while enjoying a flexible work environment.

Frequently Asked Questions

What’s it like to work from home.

We happen to love it, but we’re probably biased. Some of the perks we found are that you don’t have to worry about commuting, packing lunch, and you can wear whatever you want. Some of the challenges are that you must be comfortable working independently, disciplined to remove distractions and adhere to your work schedule. You’re home but not alone! You’ll have access to an internal support team that is available real-time to help answer any of your questions. In addition, we have tools like team chats and webcam that help foster engagement with your peers and management.

Can I use my own computer?

No, for us to maintain the security of our network and grant you access to our systems, we provide you a computer, monitor, keyboard, mouse, and headset.

What kind of phone line and internet service do I need?

• A traditional land line is not required for this role. However, our softphone solution does require that you have a strong internet connection.
• For your internet service, you will need FiOS, cable internet (preferred) or DSL (if only option). To run our systems and receive phone calls, the minimum required speeds are: 10.0 Mbps download speed and 5.0 Mbps upload speed.
• To check your internet speed, go to  http://www.speedtest.net/ . We  do not support dial up, satellite connections, “line-of-site”, Wi-Fi (wireless connections from your work computer), or mobile broadband (e.g., 4G LTE) connections.
• We do not support or allow agents to work with a wireless connection. Your work computer must be physically connected via an ethernet cable to your home router.
• Maintaining stable connectivity is a job requirement. Dependent on the speed and stability of your internet connection and audio/voice quality, you may be required to upgrade your service.

What are the scheduling expectations?

• You must be available to work full-time (35-45 hours/week) based on business needs.  Typically, Q1 is when we experience the 45-hour work weeks.
• You will generally work 9-hour shifts (8 hours with 1-hour break).
• You will be scheduled to work at least one weekend day.
• Many schedules have split days off (example: Wednesdays and Sundays off).
• Expect to work on holidays.
• Training Schedule: While you complete training, your schedule will be Monday-Friday from 10:00am to 7:00pm EST and attendance is required.
• 1 st Schedule Post-Training: Your first schedule post-training will be assigned based on business needs and your performance while training. Hours will vary between 8am and 10:00pm EST.
• Shift-bid Scheduling: After your first schedule post-training, your schedule will be determined based on a ranking system as part of our shift-bid process. Our shift bids are based on performance, productivity, customer experience and tenure. Schedules change every quarter and vary between 8am to 10pm EST, Sunday-Saturday.

What’s training like?

Our training program will make you an expert in selling cruises and assisting customers with post-booking questions, payments, and cancellations, even if you’ve never been on a ship.  It’s a mix of virtual, facilitator led training and on-demand modules that will not only teach you how to do the job but will show you who we are as a company.

• Training is Monday-Friday from 10:00am to 7:00pm EST for 6 weeks and attendance is required at all sessions.
• The entire training class will be working from home, so engagement and participation are critical to your success.
• You may feel overwhelmed! This is a fast-paced program packed with crucial content so missing even an hour is like missing a day. Rest assured you’ll be given plenty of time to practice with live role play exercises and taking plenty of live calls during the training program.
• Being tech savvy is a must! You will utilize Outlook, instant messenger, and web conferencing tools. In addition, you will learn our intranet, booking system, and cruise line systems/websites.
• Passing weekly skill checks and call coaching is your pathway to graduation!

What else can you tell me about being an agent in the contact center?

• We are a metrics driven organization. Sustaining metrics such as calls per hour, conversion rates, post call surveys, etc., is vital to your success.
• We want to build customer loyalty. Therefore, we don’t have scripts, but we do have a definitive outline called Customer Connection that will serve to guide the conversation you have with our customers.
• You’ll be working with our suppliers (Carnival Cruise Lines, Royal Caribbean, Norwegian, etc.) to make travel reservations, resolve issues, and answer questions.
• We know you won’t be an expert overnight – we have an internal support team ready to assist you. You’ll also be in constant communication with your team and leaders via instant message.
• There is a lot to learn! You’ll be asked to participate in ongoing trainings to help you stay up to date on the industry/role, and to develop your career.
• We like to have fun at work, so you’ll be encouraged to participate in contests, games, and events!

What growth opportunities are available?

How does the pay work for the Customer Care Agent position?

• You will be paid bi-weekly on Fridays.
• During the six-week training program, the pay is $15.00 per hour.
• Upon graduation, your base pay rate will be $15.00 per hour plus bi-weekly incentives targeted to payout another $1.00 per hour.
• During your first year, your base rate will increase at 6 months and 12 months post-hire and after completing required training.
• Subsequent pay increases will be evaluated as part of our annual merit review process which typically occurs in June.
• We pay a shift differential of $1.00 per hour for certain evening schedules (shifts ending midnight or later in your local time zone).
• You will be paid for time worked over 40 hours at one and one-half your hourly rate. Any overtime worked must be pre-approved by Workforce Management.

How does the pay work for the Travel Professional position?

• Post-training, you will be paid under our performance-based incentive plan.
• For your first year of employment, your pay will be protected at a minimum of $15.00 per hour.
• On average, most agents make about $40K during their 1st year as it takes time to get the hang of the job and learn the product.

Are there benefits or perks?

Yes! We offer a complete benefits package with lots of discounts on travel.

• After 90 days, you’ll be eligible to enroll in our benefits programs. We offer medical (United Healthcare), dental, vision, 401K, life insurance, short- and long-term disability and even home, auto and pet insurance.
• Our 401K plan is through Fidelity Investments. We offer a discretionary match annually if our financial objectives are met.
• We also offer paid time off which you’ll be eligible to earn after 90 days including vacation, sick/personal days, and we even give you one paid volunteer day for you to serve your community.
• You’ll also get fantastic travel discounts; 15% employee discount on cruises, ship inspection opportunities, insider’s scoop on distressed inventory, and so much more!
• We work hard and play hard, so we love the travel perks! Best of all, opportunities for free cruises!

What makes World Travel Holdings different?

Our People! We pride ourselves in having the best team in travel. At World Travel Holdings, you’re not just a number, you are family! We believe in transparency and open-door communication. Together we fulfill our mission of delivering a remarkable experience to our customers and employees.

What is the hiring process?

• Our History
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Unrivaled expertise for unique travel experiences

We’re here to serve all your travel needs., global expertise.

Business travelers require intuitive technology backed by highly personalized service.  Whether you’re traveling on a complex business trip, leisure, or company event, our unrivalled expertise will result in a tailored solution that meets your exacting standards.

Corporate Travel

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Corporate Travel

Want to see how simple corporate travel can be.

Meetings and Events

Unforgettable events to engage and inspire.

Vacation Travel

Inspiring destinations within your reach.

We Make Travel Simple.

World Travel, Inc. is a global mid-market leader in corporate travel management. As the largest organically grown travel management company in the United States, we’ve grown steadily and sustainably since 1983. We are 100% employee-owned, as well as entirely focused on providing our clients with superior service, state-of-the-art technology, consulting services and customization to meet their business needs.  

Unique Clients

Client Retention

Years of Organic Growth

Employee Owned

“We have been a client of World Travel, Inc. for three years now, and during that time they have watched us grow from about 400 employees to over 1,500. We’ve used World Travel domestically and have since expanded with them globally. World Travel has been instrumental in helping us launch and manage a successful travel program”

Our Expertise

We are dedicated to helping our clients improve their travel program by making it easier to manage AND easier for their travelers to travel. Since 1983, our company has been growing and hiring travel experts who are passionate about our industry. We take pride in finding the best solutions for our valued clients.

At World Travel, Inc., we value innovation. It leads to creative solutions and new technologies that improve the traveler experience and management capabilities. 

Travel is a service industry and we have over forty years of valuable experience. Our customers trust our experts to provide the answers needed to manage an efficient program.

Our subject matter experts host many events and webinars to keep our customers and partners informed about what’s happening in the always-changing travel industry.

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A luxury travel agency that doesn't believe in mediocre vacations

Effortless Luxury Travel

Unique Travel Destinations

Treasured, Lifelong Memories

Planning luxury travel on your own is not an easy task.

• You are aiming for authentic experiences and enrichment but your itinerary pretty much follows the tourism treadmill.
• You spend hours reading reviews on Google from people that have nothing to do with you or your needs.
• You book a supposed luxury travel hotel room based on Internet pictures and end up staying next to the elevator.
• You make good memories and some not-so-good ones.

We believe that every traveler is different, so your luxury travel agency should be one-of-a-kind

Our experts make planning your next luxury vacation easy and hassle-free. Our luxury travel agency advisors are trusted to help couples and families relax and reconnect through unforgettable vacations, year after year.

Personalized Recommendations

We invest our time and energy to get to know you personally to find the right experiences to differentiate your travels.

Quick And Hassle-free Planning

We take the dread out of planning your own luxury vacation and make the travel planning process smooth, easy and effective.

We Stay By  Your Side

Our luxury travel agency will support you throughout the entire planning and travel process. We aren’t done until you are back home.

We exist to help you create meaning and

Memories through travel.

Custom experiential and luxury travel agency for modern travelers

Adventure and Experiential Travel

Spas & Resorts

African Safari

Luxury Accommodations

Bespoke - The Exotics

Need some inspiration for your luxury vacation.

Every vacation tells a different story – Yours

D.w., los angeles, ca, s.s., new york city, ny, j.p., san jose, ca, we plan you pack™, our signature luxury travel agency process.

Because your time is more than valuable

We do the heavy lifting behind the scenes with our 3-step signature process

We’ll listen carefully to you and your wishes to ensure every part of your luxury vacation reflects you and what you desire.

Based on what you shared and applying our know-how, we'll use our proprietary method to make destination recommendations and design an elegant luxury vacation.

Casuals, resort-wear, outdoor gear, or Hawaiian print. That will be your toughest decision. Then it's time to sit back, relax and travel effortlessly.

Are you ready to go on a stress-free, planned-for-you, luxury vacation?

Outsource the details and stress for a seamless travel experience with help from our luxury travel agency. Our expert Advisors at Cerulean will make it happen.

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Your Dream Vacation

Customized by specialists who know what the guidebooks don't

Tell us about your perfect

vacation. Destinations, preferences,

and what you would like to see

Our team connects you with up to

two vetted travel specialists, who

will compete for your business.

Get your itinerary customized

to fit your needs and preferences.

Book only when you’re happy with the

travel specialist and the itinerary.

Start a Trip Request

It's free! - no credit card required

"Best travel websites"

"Acts as free matchmaking service for vacationers in search of travel agents"

"Request bids from travel companies for tours in 110 countries..."

"Make trip requests to a network of pre-qualified travel agents and tour operators."

African Safari

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Travel Agents

Global Travel

CYBER WEEK SALE: Get an EXTRA $25 Gift Card + a 8 Day / 7 Night Vacation. Expires 12/1!

2-FOR-1 MEMBERSHIP SALE! Buy any annual membership and get one. PLUS, get a a Mexico vacation. Offer expires this FRIDAY!

• 1-800-250-7912
• [email protected]

Transform your passion for travel

Access the Best Savings

Global Travel Agents get access to the top deals with up to 70% off hotels, cruises and more!

Earn Money $$$

Whether it's your side hustle or main income, you will be earning top commissions as a Global Travel agent.

Top Tools & Training

Learn from industry experts how to maximize profits. Hit the ground running with our comprehensive training library

Travel Perks & Upgrades

Travel Advisor perks start immediately. Access free exclusive(FAM) familiarization trips through preferred partners

It's As Easy As:

Your Travel Agency In A Box™

Everything you need for your success, booking platform.

Start booking trips, managing clients and earning $$$ from day one

• All-in-one booking platform​
• Client management tool​
• CLIA Number

Hit the ground running with a top-notch training curriculum developed by industry experts.

Best-in-class curriculum.

• Training webinars, teleconferences and on-demand sessions. Advisor support is available for collaboration and support.
• Training Library Comprehensive Travel Advisor success training library.
• Travel Opportunities Networking events, FAM trips & more

Earn Huge Discounts

Start saving up to 70% on cruises and hotels and up to 50% on theme parks and movie tickets. plus, earn up to 90% commission..

• Earn up to 90% commission
• Unlimited Cash Referrals
• Ultimate Side Hustle

Global Travel in the news...

The Global Travel Difference:

Ready To Transform your passion for travel into $$$?

Partnered with top travel brands:

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Business Travel

Customized business solutions.

Cruise Vacations

And Explore America Adventures

Strategic Consulting

Providing Innovative Strategies

Data Analytics

Manage Suppliers, Track Savings

Omega World Travel has over fifty years of experience as a leader in the travel management industry. Exceeding industry standards, Omega has excelled in supporting our clients’ needs by offering reliable and innovative services on an international scale. Omega continues to move forward, providing industry-leading software and services to help your employees safely navigate the globe. As one of America’s largest business travel management companies, we serve corporations, nonprofits, government agencies and contractors, and educational institutions. Our highly experienced account managers deliver the vital resources and assistance needed to transition your travel program back to full capacity. In addition to our award-winning travel services, Omega offers meetings management services through our acclaimed Omega Meetings & Events (Omega M&E) Division. Omega’s M&E Division’s highly responsive customer account teams use the newest technologies to design cost-effective, outstanding group travel experiences. Omega provides our clients the personalized attention of a small business with a wide range of resources that only a large company can deliver.

      Receive Omega Travel News

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> International Currency Exchange > Park and Fly Airport Parking > Become a Business Traveler

We’re with you while you’re ON THE GO with

Omega Go is an app that provides many features and quick access that will enhance your trip while on the go!

• Flight mobile check-in
• Real-time flight status and alerts
• Detailed travel guides of your destination
• Ability to book tours with just a few clicks
• Share Itinerary via text, email, or tweet
• Uber and Lyft integration
• Quick access to your online booking tool

• Sourcing/site selection • Contract negotiation • Full event management • Meeting management consulting • Registration services • Housing management • Website/Registration site build • Vendor selection and management • Onsite staffing and management

> Learn More

Omega World Travel would love to hear from you. Contact us with any questions or concerns you may have by filling out our brief contact form.

For a more detailed request relating to business travel, meetings and events, or leisure travel, click on the topic below. We look forward to hearing from you.

3102 Omega Office Park Fairfax, VA 22031

703-359-0200

• [email protected]

Fox World Travel

Business travel.

Solutions and programs are always tailored to your needs.

Meetings & Incentives

Vacation travel.

Searching for a TMC?

Partner with Fox to transform your travel program. We custom tailor it to YOUR goals and put an unmatched level of foducs on continually improving the traveler experience. Cookie cutter isn’t our style.

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If you are a business traveler requiring agent assistance for a reservation, your organization's designated phone number and email address is found on your Fox itinerary. You may also call 888-369-8785 for general agent support.

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• 920-236-8000 Local

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The 10 Best Group Travel Tour Companies for 2024

Caroline Morse Teel

Caroline Morse Teel is the Executive Editor for SmarterTravel Media. Caroline has a passion for adventure travel and has hiked to the top of Mt. Kilimanjaro and the bottom of the Grand Canyon in pursuit of a good story. Follow her around the world on Instagram @TravelWithCaroline .

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For those truly epic, once-in-a-lifetime destinations, you want to leave your itinerary to the experts. Whether your dream is to see the Big Five on an African Safari, trek tall mountains, explore European cities, or something even wilder, a group tour is the easiest way to do it.

However, picking the wrong group tour company is the quickest way to ruin your trip. Make sure you choose a tour company that aligns with your goals and travel styles. Do you want an intimate group tour or do you prefer to make lots of new friends in a big group? Does the price line up with what you like (luxury vs. budget)? Is the itinerary going to all the places you want to see? 

We’ve done the research and found the very best group travel tour companies for 2024 for every type of traveler.

Best Overall Group Travel: Exodus Adventure Travels

With trips on every continent, Exodus Adventure Travels covers anywhere on this planet that you could possibly want to go, from popular destinations like the Amalfi Coast to well off-the-beaten-path adventures like Tajikistan. This award-winning group travel company boasts thousands of repeat customers who sign up for trips year after year (97% of past participants would recommend Exodus Adventure Travels to a friend). 

These small group tours operate with only around 8-16 people and always feature experienced local leaders who can give you a unique insight into your destination. Exodus Adventure Travels caters to any type of travel style, including trips broken down by type of activity (think walking, cycling, multi-adventure, winter, or cultural) as well as type of traveler (family, age group, etc.). There are curated collections (coastal, “away from it all”, European wilderness, and trips of a lifetime) to inspire you, as well as self-guided options for when you want all the benefits of a group tour planner without the actual group. Looking for that special safari? Exodus Aventure Travels just partners with the African Wildlife Foundation to create carefully curated luxury adventures that go above and beyond the standard safari. 

Exodus Adventure Travels tours work for almost any budget, with options that range from affordable to premium. 

Top Trip: Explore under-the-radar Europe by foot on Exodus Adventure Travels’ Lakes & Mountains of Slovenia walking tour .

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Best Adventure Group Travel: World Expeditions

World Expeditions has been taking adventurous travelers to remote locations all over the world ever since its first group trek through Nepal in 1975. Today, World Expeditions offers active itineraries on every continent. Intrepid travelers can opt for trips themed around mountaineering, rafting, cycling, hiking, and more. 

World Expeditions aims to leave communities and places where they operate tours better than they found them. Trips are created using the company’s Thoughtful Travel Charter as a guideline, which emphasizes respect for the environment, sustainability, having a positive impact on local communities, protecting wildlife, and more. 

World Expeditions’ trips are capped at just 16 people to provide a good experience for participants, and there are no single supplements for solo travelers willing to share a room with someone of the same gender. 

Top Trip: Summit Africa’s tallest mountain on a fully-supported trek up Kilimanjaro on World Expeditions’ eight day trip up the beautiful Lemosho Route . 

Best Budget Group Travel: G Adventures 

For travelers on a budget, G Adventures offers cheap group tours that make dream destinations accessible to nearly anyone. (Think: sailing the Galapagos for just $1,014 , criss-crossing India’s Golden Triangle for $799 , or spending 8 days in Bali for less than $749.)

G Adventures is one of the best tour companies for solo travelers as well, as most trips don’t have a single-supplement. You can choose to share a room with another G Adventures solo traveler, or pay extra to have your own space.

G Adventures keeps costs down by opting for cheaper hotels and local meals, and making certain activities optional (for an additional cost). Pick your travel style—options range from “basic” to more luxe tours run in partnership with National Geographic. Family tours, local living tours (featuring homestays), and wellness-focused tours are also available. 

Top Trip: G Adventures’ China Express trip is a great way to see the highlights of China if you’re short on both time and budget. 

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Best Educational Group Tours: EF Go Ahead Tours

When you really want to learn about a destination, consider a group trip with EF Go Ahead Tours . EF is the world’s largest private education company, and the Go Ahead Tours arm capitalizes on the company’s relationships with local educators, historians, and tour guides to create group trips that take you deep into a destination. 

These small group tours generally cap at 38 travelers, and feature unique educational experiences. For a bucket list trip, EF Go Ahead Tour’s special event tours are particularly enticing, as they offer behind-the-scenes access to tough-to-plan trips like Oktoberfest in Munich or Cherry Blossom season in Japan. 

Intimidated by solo travel? EF Go Ahead Tours is a great option for solo travelers, since it offers designated trips for solo travelers , where everyone is traveling alone, making it less intimidating.  

Top Trip: Bring the tastes of Italy home with you on EF Go Ahead Tours’ Food & Wine: Piedmont & Tuscany tour (operated in partnership with America’s Test Kitchen), where you’ll learn how to make local dishes. 

Best Responsible Group Travel: Intrepid Travel

Looking for a responsible group travel operator that focuses on bettering the communities and destinations they visit? Intrepid Travel is the world’s largest travel B Corporation, a certification for companies doing good. 

Intrepid Travel’s tours focus on sustainability, diversity, inclusion, and sustaining communities. The company has its own charity, The Intrepid Foundation , which has donated over 10 million dollars to over 160 community organizations. 

Intrepid Travel’s small group tours attract a wide range of travelers, but they are especially great for younger travelers, as they have a large number of trips designed for people aged 18-35 . (Other trips, including family-focused trips, are geared toward any age.)

Top Trip: Experience foodie trip of a lifetime Intrepid Travel’s South Korea Real Food Adventure , which includes time in three cities and an overnight temple stay.

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Best Private Group Travel: Kensington Tours

Whether your group consists of just two people or involves taking the entire extended family, Kensington Tours will take all the hassle of planning out of the equation. This private group operator creates personalized trips and itineraries tailored to your preferences, while their experts handle all the logistics and bookings. 

Plans are entirely flexible, and can even be changed while on the trip on a whim. Need some inspiration? Browse Kensington Tours’ travel ideas , to get some ideas for your next adventure. 

Top Trip: Sail around the stunning shores of Croatia and the Dalmation Islands on a private luxury catamaran on Kensington Tours’ fully customizable tour . 

Best Polar Group Travel: Chimu Adventures

Whether you’re headed north to the Artic or south to Antarctica, Chimu Adventures has the perfect polar group trip for you. Chimu Adventures has some of the most variety for polar trips, with options to fly, cruise, or a combination of both to get to your destination. For an ultra-unique Antarctica trip, Chimu Adventures offers cruises departing from Australia or New Zealand (most Antarctica trips depart from Argentina).

Chimu Adventures is one of the cheapest group trips to Antarctica, with rates starting under $6,000.

Top Trip: If you’re pressed for time (or simply don’t have the stomach for the Drake Passage), Chimu Adventures’ Antarctica Fly Cruise will get you to the ends of the earth quickly and smoothly.

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Best Group Tours for Solo Travelers: For the Love of Travel

Group tours can be a great way to meet new people, but they can sometimes skew on the older age range. If you’re between 25-39 and a solo traveler looking to meet new people, you’ll love For the Love of Travel . All participants on the trips are between 25-39, and according to the company, 80 percent are solo travelers—so you’ll make friends fast. Hoping to meet someone who will be more than just a friend on your next trip? Trips include a balanced number of “gal and guy spots” to ensure an even balance of genders within groups (and of course, non-binary genders are always welcome). 

For the Love of Travel offers weeklong (or longer) international trips as well as shorter weekender trips to closer destinations like Mexico or Costa Rica—perfect for people without a lot of vacation time.

Top Trip: Sleep in a glass igloo under the Northern Lights, go sledding with huskies, and warm up in traditional saunas on For the Love of Travel’s Lapland tour , already booking dates for 2024.

Best Biking Tours Group Travel: DuVine Cycling

Biking through the rolling hills of Italy or across the mountain roads of Chile sounds like a dream, but the logistics seem daunting (especially if you don’t want to haul all your own stuff from point-to-point). Enter: DuVine Cycling , a luxury small group tour company that specializes in bike trips. 

With trips across Europe, Latin America, Africa, Asia, and the United States, DuVine Cycling is a cyclist’s dream. Choose from all-biking trips or mix things up with a cycle and sail bike tour or a multi-sport adventure —no matter what, everything is included, from luxury boutique accommodations to top-quality name brand bikes. 

Top Trip: DuVine’s Holland Bike Tour promises “tulips, windmills, beer, and cheese”—what more could you need?

Best Luxury Group Travel: Abercrombie & Kent

Abercrombie & Kent has been delighting discerning travelers since 1962. Today, they take travelers on unforgettable adventures across over 100 different countries and all seven continents. Although Abercrombie & Kent’s trips are pricey, they encompass once-in-a-lifetime experiences like private jet tours around the world or luxury chartered cruises .

There are trips designed for solo travelers and families , and the small group journeys max out at around 14-18 guests.

Top Trip: Swim with whale sharks in the Philippines, feed proboscis monkeys in Malaysia, and photograph wild tigers in India on Abercrombie & Kent’s Wildlife & Nature: Around the World by Private Jet trip , already booking dates into 2024.

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9 Best Travel Insurance Companies of 2024

According to our analysis of more than 50 travel insurance companies and hundreds of different travel insurance plans, the best travel insurance company is Travelex Insurance Services. In our best travel insurance ratings, we take into account traveler reviews, credit ratings and industry awards. The best travel insurance companies offer robust coverage and excellent customer service, and many offer customizable add-ons.

Travelex Insurance Services »

Allianz Travel Insurance »

HTH Travel Insurance »

Tin Leg »

AIG Travel Guard »

Nationwide Insurance »

Seven Corners »

Generali Global Assistance »

Berkshire hathaway travel protection ».

Why Trust Us

U.S. News evaluates ratings, data and scores of more than 50 travel insurance companies from comparison websites like TravelInsurance.com, Squaremouth and InsureMyTrip, plus renowned credit rating agency AM Best, in addition to reviews and recommendations from top travel industry sources and consumers to determine the Best Travel Insurance Companies.

Table of Contents

• Travelex Insurance Services
• Allianz Travel Insurance

Travel insurance can help you protect the financial investment you made in your vacation when unexpected issues arise. Find the best travel insurance for the type of trip(s) you're taking and the coverages that matter most to you – from interruptions and misplaced belongings to illness and injury.

• Travelex Insurance Services: Best Overall
• Allianz Travel Insurance: Best for Trip Interruptions
• HTH Travel Insurance: Best for Groups
• Tin Leg: Best Cost
• AIG Travel Guard: Best for Families
• Nationwide Insurance: Best for Last-Minute Travel Insurance
• Seven Corners: Best for 24/7 Support When Traveling
• Generali Global Assistance: Best for Medical Emergencies
• Berkshire Hathaway Travel Protection: Best for Specialized Coverage

Customizable upgrades are available, including car rental coverage, additional medical insurance and adventure sports coverage

Medical and trip cancellation maximum are not as high as some other companies

• 100% of the insured trip cost for trip cancellation; 150% for trip interruption
• Up to $1,000 in coverage for lost, damaged or stolen bags and personal items; $200 for luggage delays
• $750 in missed connection coverage
• $50,000 in emergency medical and dental coverage
• Up to $500,000 in emergency medical evacuation and repatriation coverage

SEE FULL REVIEW »

Annual and multitrip policies are available

Distinguishing between the company's 10 travel insurance plans can be challenging

• Up to $200,000 in trip cancellation coverage; $300,000 in trip interruption coverage
• $2,000 for lost, damaged or stolen luggage and personal effects; $600 for bag delays
• Up to $1,600 for travel delays
• Emergency medical coverage of up to $75,000
• Epidemic coverage

Generous coverage at the mid- and high-tier levels, and great group discounts

Preexisting conditions coverage is only available at mid- and high-tier plans

• 100% trip cancellation coverage (up to $50,000); 200% trip interruption coverage
• Up to $2,000 in coverage for baggage and personal effects; $400 in baggage delay coverage
• Up to $2,000 in coverage for trip delays; $1,000 for missed connections
• $500,000 in coverage per person for sickness and accidents

Variety of plans to choose from, including two budget-friendly policies and several more premium options

More limited coverage for baggage issues than other companies

• 100% trip cancellation protection; 150% trip interruption
• $500 per person for lost, stolen or damaged baggage and personal items
• Up to $2,000 per person in travel delay coverage ($150 per day); $100 per person for missed connections
• $100,000 per person in emergency medical coverage, including issues related to COVID-19

Travel insurance policy coverage is tailored to your specific trip

Information about policy coverage inclusions is not readily available without first obtaining a quote

• Trip cancellation coverage for up to 100% of your trip's cost; trip interruption coverage for up to 150% of the trip cost
• Up to $2,500 in coverage for lost, stolen or damaged baggage; $500 related to luggage delays
• Up to $1,000 in missed connection and trip delay coverage
• $100,000 in emergency medical coverage

Variety of plans to choose from and coverage available up to a day before you leave on your trip

Limited trip cancellation coverage even at the highest tier

• Trip cancellation coverage up to $30,000; trip interruption coverage worth up to 200% of the trip cost (maximum of $60,000)
• $2,000 for lost, damaged or stolen baggage; $600 for baggage delays
• Up to $2,000 for trip delays; missed connection and itinerary change coverage of $500 each
• $150,000 for emergency medical and dental issues

Customer service available 24/7 via text, Whatsapp, email and phone

Cancel for any reason coverage costs extra

• 100% trip cancellation coverage (up to between $30,000 and $100,000 depending on your state of residence); interruption coverage for up to 150% of the trip cost 
• Lost, stolen or damaged baggage coverage up to $2,500; up to $600 for luggage delays
• Trip delay and missed connection coverage worth up to $1,500
• Emergency medical coverage worth up to between $250,000 and $500,000 (depending on where you live)

Generous emergency medical and emergency evacuation coverage

Coverage for those with preexisting conditions is only available on the Premium plan

• 100% reimbursement for trip cancellation; 175% reimbursement for trip interruption
• $2,000 in coverage for loss of baggage per person
• $1,000 per person in travel delay and missed connection coverage
• $250,000 in medical and dental coverage per person

In addition to single-trip plans, company offers specific road trip, adventure travel, flight and cruise insurance coverage

Coverage for missed connections or accidental death and dismemberment is not part of the most basic plan

• Trip cancellation coverage worth up to 100% of the trip cost; interruption coverage worth up to 150% of the trip cost
• $500 in coverage for lost, stolen or damaged bags and personal items; bag delay coverage worth $200
• Trip delay coverage worth up to $1,000; missed connection coverage worth up to $100
• Medical coverage worth up to $50,000

To help you better understand the costs associated with travel insurance, we requested quotes for a weeklong June 2024 trip to Spain for a solo traveler, a couple and a family. These rates should help you get a rough estimate for about how much you can expect to spend on travel insurance. For additional details on specific coverage from each travel insurance plan and to input your trip information for a quote, see our comparison table below.

Travel Insurance Types: Which One Is Right for You?

There are several types of travel insurance you'll want to evaluate before choosing the policy that's right for you. A few of the most popular types of travel insurance include:

COVID travel insurance Select insurance plans offer some or a combination of the following COVID-19-related protections: coverage for rapid or PCR testing; accommodations if you're required to quarantine during your trip if you test positive for coronavirus; health care; and trip cancellations due to you or a family member testing positive for COVID-19. Read more about the best COVID-19 travel insurance options .

Cancel for any reason insurance Cancel for any reason travel insurance works exactly how it sounds. This type of travel insurance lets you cancel your trip for any reason you want – even if your reason is that you simply decide you no longer want to go. Cancel for any reason travel insurance is typically an add-on you can purchase to go along with other types of travel insurance. For that reason, you will pay more to have this kind of coverage added to your policy.

Also note that this type of coverage typically only reimburses 50% to 80% of your nonrefundable prepaid travel expenses. You'll want to make sure you know exactly how much reimbursement you could qualify for before you invest in this type of policy. Compare the best cancel for any reason travel insurance options here .

International travel insurance Travel insurance is especially useful when traveling internationally, as it can provide medical coverage for emergencies (in some cases for COVID-19) when you're far from home. Depending which international travel insurance plan you choose, this type of travel insurance can also cover lost or delayed luggage, rental cars, travel interruptions or cancellations, and more.

Cheap travel insurance If you want travel insurance but don't want to spend a lot of money, there are plenty of cheap travel insurance options that will offer at least some protections (and peace of mind). These are typically called a company's basic or standard plan; many travel insurance companies even allow you to customize your coverage, spending as little or as much as you want. Explore your options for the cheapest travel insurance here .

Trip cancellation, interruption and delay insurance Trip cancellation coverage can help you get reimbursement for prepaid travel expenses, such as your airfare and cruise fare, if your trip is ultimately canceled for a covered reason. Trip interruption insurance, on the other hand, kicks in to reimburse you if your trip is derailed after it starts. For instance, if you arrived at your destination and became gravely ill, it would cover the cost if you had to cut your trip short.

Trip delay insurance can help you qualify for reimbursement of any unexpected expenses you incur (think: lodging, transportation and food) in the event your trip is delayed for reasons beyond your control, such as your flight being canceled and rebooked for the next day. You will want to save your receipts to substantiate your claim if you have this coverage.

Lost, damaged, delayed or stolen bags or personal belongings Coverage for lost or stolen bags can come in handy if your checked luggage is lost by your airline or your luggage is delayed so long that you have to buy clothing and toiletries for your trip. This type of coverage can kick in to cover the cost to replace lost or stolen items you brought on your trip. It can also provide coverage for the baggage itself. It's even possible that your travel insurance policy will pay for your flight home if damages are caused to your residence and your belongings while you're away, forcing you to return home immediately.

Travel medical insurance If you find yourself sick or injured while you are on vacation, emergency medical coverage can pay for your medical expenses. With that in mind, however, you will need to find out whether the travel medical insurance you buy is primary or secondary. Where a primary policy can be used right away to cover medical bills incurred while you travel, secondary coverage only provides reimbursement after you have exhausted other medical policies you have.

You will also need to know how the travel medical coverage you purchase deals with any preexisting conditions you have, including whether you will have any coverage for preexisting conditions at all. Read more about the best travel medical insurance plans .

Evacuation insurance Imagine you break your leg while on the side of a mountain in some far-flung land without quality health care. Not only would you need travel medical insurance coverage in that case, but you would also need coverage for the exorbitant expense involved in getting you off the side of a mountain and flying you home where you can receive appropriate medical care.

Evacuation coverage can come in handy if you need it, but you will want to make sure any coverage you buy comes with incredibly high limits. According to Squaremouth, an emergency evacuation can easily cost $25,000 in North America and up to $50,000 in Europe, so the site typically suggests customers buy policies with $50,000 to $100,000 in emergency evacuation coverage.

Cruise insurance Travel delays; missed connections, tours or excursions; and cruise ship disablement (when a ship encounters a mechanical issue and is unable to continue on in the journey) are just a few examples why cruise insurance can be a useful protection if you've booked a cruise vacation. Learn more about the top cruise insurance plans here .

Credit card travel insurance It is not uncommon to find credit cards that include trip cancellation and interruption coverage , trip delay insurance, lost or delayed baggage coverage, travel accident insurance, and more. Cards that offer this coverage include popular options like the Chase Sapphire Reserve credit card , the Chase Sapphire Preferred credit card and The Platinum Card from American Express . 

Note that owning a credit card with travel insurance protection is not enough for your coverage to count: To take advantage of credit card travel insurance, you must pay for prepaid travel expenses like your airfare, hotel stay or cruise with that specific credit card. Also, note that credit cards with travel insurance have their own list of exclusions to watch out for. Many also require cardholders to pay an annual fee.

Frequently Asked Questions

The best time to buy travel insurance is normally within a few weeks of booking your trip since you may qualify for lower pricing if you book early. Keep in mind, some travel insurance providers allow you to purchase plans until the day before you depart.

Many times, you are given the option to purchase travel insurance when you book your airfare, accommodations or vacation package. Travel insurance and travel protection are frequently offered as add-ons for your trip, meaning you can pay for your vacation and some level of travel insurance at the same time.

However, many people choose to wait to buy travel insurance until after their entire vacation is booked and paid for. This helps travelers tally up all the underlying costs associated with a trip, and then choose their travel insurance provider and the level of coverage they want.

Figuring out where to buy travel insurance may be confusing but you can easily research and purchase travel insurance online these days. Some consumers prefer to shop around with a specific provider, such as Allianz or Travelex, but you can also shop and compare policies with a travel insurance platform. Popular options include:

• TravelInsurance.com: TravelInsurance.com offers travel insurance options from more than a dozen vetted insurance providers. Users can read reviews on the various travel insurance providers to find out more about previous travelers' experiences with them. Squaremouth: With Squaremouth, you can enter your trip details and compare more than 90 travel insurance plans from 20-plus providers.
• InsureMyTrip: InsureMyTrip works similarly, letting you shop around and compare plans from more than 20 travel insurance providers in one place. InsureMyTrip also offers several guarantees, including a Best Price Guarantee, a Best Plan Guarantee and a Money-Back Guarantee that promises a full refund if you decide you no longer need the plan you purchased.

Protect your trip: Search, compare and buy the best travel insurance plans for the lowest price. Get a quote .

When you need to file a travel insurance claim, you should plan on explaining to your provider what happened to your trip and why you think your policy applies. If you planned to go on a Caribbean cruise, but your husband fell gravely ill the night before you were set to depart, you would need to explain that situation to your travel insurance company. Information you should share with your provider includes the details of why you're making a claim, who was involved and the exact circumstances of your loss.

Documentation is important, and your travel insurance provider will ask for proof of what happened. Required documentation for travel insurance typically includes any proof of a delay, receipts, copies of medical bills and more.

Most travel insurance companies let you file a claim using an online form, but some also allow you to file a claim by phone or via fax. Some travel insurance providers, such as Allianz and Travel Insured International, offer their own mobile apps you can use to buy policies and upload information or documents that substantiate your claim. In any case, you will need to provide the company with proof of your claim and the circumstances that caused it.

If your claim is initially denied, you may also need to answer some questions or submit some additional information that can highlight why you do, in fact, qualify.

Whatever you do, be honest and forthcoming with all the information in your claim. Also, be willing to provide more information or answer any questions when asked.

Travel insurance claims typically take four to six weeks to process once you file with your insurance company. However, with various flight delays and cancellations due to things like extreme weather and pilot shortages, more travelers have begun purchasing travel insurance, encountering trip issues and having to submit claims. The higher volume of claims submitted has resulted in slower turnaround times at some insurance companies.

The longer you take to file your travel insurance claim after a loss, the longer you will be waiting for reimbursement. Also note that, with many travel insurance providers, there is a time limit on how long you can submit claims after a trip. For example, with Allianz Travel Insurance and Travelex Insurance Services, you have 90 days from the date of your loss to file a claim.

You may be able to expedite the claim if you provide all the required information upfront, whereas the process could drag on longer than it needs to if you delay filing a claim or the company has to follow up with you to get more information.

Travel insurance is never required, and only you can decide whether or not it's right for you. Check out Is Travel Insurance Worth It? to see some common situations where it does (and doesn't) make sense.

Why Trust U.S. News Travel

Holly Johnson is an award-winning content creator who has been writing about travel insurance and travel for more than a decade. She has researched travel insurance options for her own vacations and family trips to more than 50 countries around the world, and has experience navigating the claims and reimbursement process. In fact, she has successfully filed several travel insurance claims for trip delays and trip cancellations over the years. Johnson also works alongside her husband, Greg, who has been licensed to sell travel insurance in 50 states, in their family media business.

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The state of tourism and hospitality 2024

Tourism and hospitality are on a journey of disruption. Shifting source markets and destinations, growing demand for experiential and luxury travel, and innovative business strategies are all combining to dramatically alter the industry landscape. Given this momentous change, it’s important for stakeholders to consider and strategize on four major themes:

• The bulk of travel is close to home. Although international travel might draw headlines, stakeholders shouldn’t neglect the big opportunities in their backyards. Domestic travel still represents the bulk of travel spending, and intraregional tourism is on the rise.
• Consumers increasingly prioritize travel—when it’s on their own terms. Interest in travel is booming, but travelers are no longer content with a one-size-fits-all experience. Individual personalization might not always be practical, but savvy industry players can use segmentation and hypothesis-driven testing to improve their value propositions. Those that fail to articulate target customer segments and adapt their offerings accordingly risk getting left behind.
• The face of luxury travel is changing. Demand for luxury tourism and hospitality is expected to grow faster than any other travel segment today—particularly in Asia. It’s crucial to understand that luxury travelers don’t make up a monolith. Segmenting by age, nationality, and net worth can reveal varied and evolving preferences and behaviors.
• As tourism grows, destinations will need to prepare to mitigate overcrowding. Destinations need to be ready to handle the large tourist flows of tomorrow. Now is the time for stakeholders to plan, develop, and invest in mitigation strategies. Equipped with accurate assessments of carrying capacities and enhanced abilities to gather and analyze data, destinations can improve their transportation and infrastructure, build tourism-ready workforces, and preserve their natural and cultural heritages.

McKinsey Live event: Faces, places, and trends: The state of tourism & hospitality

Thursday, June 13 at 10:30 a.m EDT / 4:30 p.m CET

Now boarding: Faces, places, and trends shaping tourism in 2024

Global travel is back and buzzing. The amount of travel fell by 75 percent in 2020; however, travel is on its way to a full recovery by the end of 2024. More regional trips, an emerging population of new travelers, and a fresh set of destinations are powering steady spending in tourism.

There’s no doubt that people still love to travel and will continue to seek new experiences in new places. But where will travelers come from, and where will they go?

We share a snapshot of current traveler flows, along with estimates for growth through 2030.

The way we travel now

Which trends are shaping traveler sentiment now? What sorts of journeys do today’s travelers dream about? How much are they willing to spend on their trips? And what should industry stakeholders do to adapt to the traveler psychology of the moment?

To gauge what’s on the minds of present-day travelers, we surveyed more than 5,000 of them. The findings reveal disparate desires, generational divides, and a newly emerging set of traveler archetypes.

Updating perceptions about today’s luxury traveler

Demand for luxury tourism and hospitality is expected to grow faster than for any other segment. This growth is being powered in part by a large and expanding base of aspiring luxury travelers with net worths between $100,000 and $1 million, many of whom are younger and increasingly willing to spend larger shares of their wealth on upscale travel options. The increase is also a result of rising wealth levels in Asia.

We dug deeper into this ongoing evolution by surveying luxury travelers around the globe about their preferences, plans, and expectations. Some widely held notions about luxury travelers—such as how much money they have, how old they are, and where they come from—could be due for reexamination.

Destination readiness: Preparing for the tourist flows of tomorrow

As global tourism grows, it will be crucial for destinations to be ready. How can the tourism ecosystem prepare to host unprecedented volumes of visitors while managing the challenges that can accompany this success? A large flow of tourists, if not carefully channeled, can encumber infrastructure, harm natural and cultural attractions, and frustrate locals and visitors alike.

Now is the time for tourism stakeholders to combine their thinking and resources to look for better ways to handle the visitor flows of today while properly preparing themselves for the visitor flows of tomorrow. We offer a diagnostic that destinations can use to spot early-warning signs about tourism concentration, along with suggestions for funding mechanisms and strategies to help maximize the benefits of tourism while minimizing its negative impacts.

Six trends shaping new business models in tourism and hospitality

As destinations and source markets have transformed over the past decade, tourism and hospitality companies have evolved, too. Accommodation, home sharing, cruises, and theme parks are among the sectors in which new approaches could present new opportunities. Stakeholders gearing up for new challenges should look for business model innovations that will help sustain their hard-won growth—and profits.

Unbundling offerings, cross-selling distinctive experiences, and embracing data-powered strategies can all be winning moves. A series of insight-driven charts reveal significant trends and an outlook on the future.

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Protect Your Trip »

What to do if your flight is canceled.

Follow these steps in the event your flight is canceled.

Flight Canceled or Delayed? What to Do

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Key Takeaways

• Airlines will soon be required to automatically refund travelers for canceled flights.
• You will be eligible for a refund if your domestic flight is delayed by more than three hours, or if your international flight delay exceeds six hours.
• Using the airline's app or calling an international airline number is often the quickest way to rebook a flight.
• The DOT Cancellation and Delay Dashboard shows what each major domestic airline will or will not provide in the event of a cancellation or delay currently.

In April 2024, the Department of Transportation announced a new series of protections for air travelers , including automatic refunds for canceled flights and, in some cases, flight delays. Airlines in the U.S. have six months until they will be expected to start implementing the new rule.

If your flight has been canceled or delayed, read on for step-by-step instructions on how to rearrange your travel plans and whether or not you are eligible for a refund at this time.

What to do if your flight is canceled

1. get on the airline's app – or make an international call.

First, pull up the airline's app on your phone. Most airline apps allow you to easily rebook your flight for free, provided you can supply your six-character reservation code. Getting in line to speak with an agent and calling the airline while you wait is also a good idea (albeit slower than using an app), and social media messaging, texting or WhatsApp may prove helpful. "During times of mass travel disruption, you should try all different avenues for getting help," says Nick Ewen, director of content at The Points Guy.

Ewen also recommends a lesser-known tactic: calling the airline's international numbers. Airlines have offices in Canada, Mexico, the U.K. and more. "While it can be costly, you can often get through to an agent more quickly," Ewen says.

Note that, depending on why your flight was canceled, finding seats on a new flight may alter your travel plans considerably.

2. Book a hotel

Next, determine if you need overnight accommodations. "If you were originally booked on the last flight of the night and there are no other options, grab a hotel room near the airport before they're all taken," Ewen advises.

3. Ask for a refund

If the airline cancels your flight and you're forced to change your travel plans, you are entitled to a cash refund per federal law . Unfortunately, getting a refund can be a lengthy and frustrating process. Most airlines will instead offer a credit for future travel, but before you accept, note that travel credits can come with restrictions, such as blackout dates

Soon, airlines will be expected to issue refunds within seven business days — either in cash or on the credit card you used to book your flight — if you turn down a travel credit.

4. Reference the DOT Cancellation and Delay Dashboard

While you're entitled to a full refund, other flight cancellation policies may vary by airline. Go to the DOT's Cancellation and Delay Dashboard to see what each major airline will and will not offer in the event of a controllable cancellation.

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What to do if your flight is delayed

Currently, airlines are not legally obligated to give you a refund for a flight delay unless the DOT determines the delay to be "significant," a term that's defined on a case-by-case basis.

The DOT's new rule defines "significant changes" for the first time, and when it goes into effect later this year, you will be eligible for a refund in the following scenarios:

• Departure or arrival times for domestic flights exceed three hours
• Departure or arrival times for international flights exceed six hours
• There's an increase in the number of connections
• Departures or arrivals take place at a different airport than the one(s) you booked
• You're downgraded to a lower flight class than the one you booked
• You have a disability and your connections are at different airports and/or on different flights that are less accessible

Research other flights

Investigate what other flights on that airline are headed to your destination and ask an agent if they can get you on one of them (without charging change fees). Also be sure to look into what's available on other airlines: If your original airline doesn't have any flights available on your departure date, an agent may be able to book you on a flight with a different carrier at no additional cost to you. Note, however, that airlines are not legally required to do this.

Inquire about other compensation

If you've been stranded at the airport for several hours, check in with an agent and reference the Commitments for Controllable Delays section on the DOT's Cancellation and Delay Dashboard – regardless of whether you're able to get on another flight. Some airlines may provide amenities such as vouchers for meals or overnight accommodations.

Frequently Asked Questions

"The main causes for flight disruptions are bad weather, understaffed air traffic control, and factors within the airline’s control,"  says Katy Nastro, a spokesperson at Going.com, formerly Scott's Cheap Flights. She explains the following:

• Weather:  This is outside of the airline's control and is the single biggest reason for why we see flight disruptions. We saw this play out over the winter holidays in 2022, and even to some extent during the 2023 holiday season. Even if the weather is accurately predicted, it cannot be controlled, which means at times flight disruptions are unavoidable.
• Understaffed air traffic control:  The U.S. air travel industry has made strides in pilot hiring year over year, but when it comes to air traffic control, we are still down roughly 1,000 fewer air traffic controllers from a decade ago. New York metro area airports specifically have felt the brunt of this deficit, so much so that airlines were permitted to reduce schedules without penalty from the summer until the end of Q4 in 2023. At its lowest, the decrease in flights in the New York metro area resulted in about 11% fewer flights per day. With less trained staff, current air traffic controllers are stretched to the limit, and schedule reductions only temporarily solve this problem. Even with aggressive hiring efforts, training takes time and will not be a quick fix.

The TSA saw some of its busiest travel days on record in May and June 2024, which means this summer could be the busiest season for air travel in history.

It's almost impossible to avoid canceled or delayed flights these days. But there are a few things you can do when booking flights to lessen your chances for travel disruptions.

Keep tabs on your aircraft: On your departure date, check your flight information before heading to the airport. You can keep a watchful eye on the flight's status – including the aircraft scheduled to operate your flight – using the airline's app or a third-party app such as FlightAware Flight Tracker (which also offers a website ), FlightRadar24 or TripIt Pro.

"As an example, if you're flying from Orlando to New York, and your plane is flying in from Chicago, the initial flight from Chicago to Orlando might be delayed (or canceled) before yours is," Ewen explains. "Airlines will try to find replacement aircraft in that case, but if you can identify a potential cancellation before it officially happens, you may be able to get rebooked ahead of the other 100-plus passengers on your flight."

Consider an alternate airport: When booking your flight, you may consider flying out of a different airport than the one you typically depart from. For example, a small regional airport with limited routes may mean less travel delays and hassle overall – or it may be worth driving further to another international airport for a nonstop flight to your destination rather than opting for a connecting flight close to home.

Fly in the morning: While flight disruptions are unpredictable, historically fewer cancellations and delays occur in the morning.

Avoid weekend travel: Fly on off-peak days like Tuesday or Wednesday. You'll often find cheaper flights on these days, too.

Opt for longer layovers: If you need to take more than one flight to reach your destination, book a flight with a longer layover to provide enough time to make your connecting flight. Keep in mind that at some airports you may need to go through security or customs for your connection. For longer journeys, you can reduce the risk of missing connecting flights by planning a city stopover. For example, Icelandair offers Iceland stopovers for no additional airfare.

Consider a credit card with travel protections: You don't need to be a frequent traveler to take advantage of credit card travel protections and perks. Here are a couple options to consider:

• Chase Sapphire Preferred :  This travel credit card ($95 annually) provides coverage for delays and cancellations when used to book flights. It also provides other travel protections such as delayed baggage coverage. "Even someone who travels just once or twice a year can still get phenomenal value from this card," Ewen says.
• American Express Platinum Card :  This card ($695 annually) offers travel insurance that reimburses some nonrefundable expenses like hotel accommodations, meals and other essentials as long as the trip was purchased using the card.

When choosing a travel credit card, you should also pay attention to other benefits. Even the most basic airline credit cards can offer travel perks like discounts on in-flight purchases and waived baggage fees, while premium travel credit cards (which require a higher annual fee) can include access to an airport lounge with food, drinks and Wi-Fi. Some also provide a concierge service to rebook flights or built-in trip insurance to cover unforeseen expenses.

Purchase travel insurance: If your credit card doesn't include travel protections, consider purchasing insurance with flight coverages – even a cheap travel policy can help protect your investment. Covered reasons include a travel carrier delay and loss or theft of travel documents, among other scenarios. If you're interested in purchasing a policy, you can browse the best travel insurance companies here .

Talk to a travel advisor: "Booking directly with your travel advisor provides more leverage and support if something goes wrong," explains Jessica Parker, founder of Trip Whisperer . "We can advocate for a better outcome should there be cancellations or hiccups in the itinerary."

Charlotte French, owner of Cavatica Luxury Travel , agrees, sharing this recent example: "My clients were booked on a nonstop United Flight from Tokyo (HND) to EWR (Newark) in business class, when it was canceled (due to technical issues). The clients were waiting in line to find other options for their return flight home; however, these were very limited. In parallel, I was able to speak to the United Airlines corporate desk (as a travel advisor) and was able to secure them in business class on a flight out of Tokyo the same day."

Avoid checking luggage: Travelers who only travel with a carry-on bag and/or personal item (such as a backpack or purse) that meet carry-on size restrictions will have the most flexibility in rebooking – and will also avoid the chance of lost luggage, another common issue. Some carriers will try to move checked luggage to a later flight for you and will make every effort to keep you and your belongings together. However, when airlines don't have interline agreements with other carriers, you'll have to allow enough time to retrieve and recheck your own luggage.

You might also be interested in:

• The Top Luggage Trackers
• Is a Travel Agent Worth It? The Pros and Cons
• Can I Use My Own Airplane Seatbelt Extender?
• How to Get Airport Wheelchair Assistance
• The Top Cheap Weekend Getaways

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