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Not heard about this on forum but there are many companies who are not on Tripadvisor but provide good tour.

Better to look for recommendations from there past clients.

I would be really interested in hearing from you after your trip.

I want to go In November 2016. I would like to know if you were pleased with the accommodation they offered, the food you were offered and anything else and the actual tour you booked.

Have a great time

Never heard nor seen any kind of reviews related to them on this forum.....you can look Indian based tour operators who r suggested and recommended on TA.

This post was determined to be inappropriate by the Tripadvisor community and has been removed.

Never heard about them, may be some other traveler can help you with it. Also there are lots of travel agent here who can help you in organizing the tour. You can contact them via personal message

No but have used them for Europe tour

Was not impressed cost a lot and did not include much had to organise a lot my self

Hi We are hoping to go with Bunnik in March next year. Would love to hear about your experiences

This topic has been closed to new posts due to inactivity.

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Bunnik Tours Asia Brochure 2024/25

Our Difference

Maximum group size 20

No hidden extras

Get packed for the adventure of a lifetime with Bunnik Tours!

Travelling the Bunnik Way means touring in a small group made up of like-minded people. People who want to connect with the places and cultures they visit. People who share a love and passion for this incredible planet and its inhabitants.

With you in mind, our itineraries include a balance between:

• All the famous landmarks that you rightly expect to see on tour

• Unique local experiences that only small groups can access

• Plenty of time for independent exploration and discovery.

We believe there is no better way to create lifelong memories and really get to the heart of all that a destination has to offer!

Unique, balanced itineraries

Award-winning service

Tips included

Inclusions spelled out

Multi-night stays give you time to really stop and enjoy the destination.

Stay in a Japanese ryokan guesthouse or a luxury cruise ship on Halong Bay.

Travel by coach and bullet train, enjoy vespa tours and even take scenic cable car trips.

Breakfast is included daily, as well as a number of other meals along the way.

Sri Lanka In-Style

Sri lankan discovery.

Set off on a luxurious journey through one of Asia’s best kept secrets. Be welcomed with open arms by the locals, marvel at the lush jungle from atop Sigiriya’s Lion Rock, meet the resident wildlife, sip on tea in Nuwara Eliya and stay in Sri Lanka’s most highly regarded properties.

• Tour the Dambulla Caves.

• Discover the ancient rock fortress of Sigiriya.

• Take a safari through Minneriya National Park.

• Visit Polonnaruwa.

• See the Temple of the Sacred Tooth Relic in Kandy.

• Travel the picturesque railway from Nanu Oya to Thalawakale.

• Enjoy a jeep safari in Yala National Park.

• See the famous Stilt Fishermen at Weligama.

• Explore Colombo in open-top jeeps.

Deluxe Experiences

• Enjoy an exclusive visit to a tea plantation to learn the tea-making process and sample the local produce while overlooking lush tea gardens.

• Spend two days staying a short walk from the historic walled city of Galle, wandering the narrow streets and the UNESCO World Heritage-listed Galle Fort.

In-Style tours feature the added comfort of a maximum group size of 16 people.

The tropical island nation of Sri Lanka is befitting of its title ‘The Pearl of the Indian Ocean’. Be amazed at what the country has to offer from lush jungles, ancient temples, and tropical beaches to a vibrant culture that prides itself on a tradition of warm hospitality.

• Discover the ancient city of Anuradhapura.

• Climb the ancient rock fortress of Sigiriya.

• Visit the Temple of the Sacred Tooth Relic in Kandy.

• Explore the tea plantations in Nuwara Eliya.

• Spend 2 nights on the coast in Weligama.

Special Experiences

• Cruise along the calm waters of the jungle-fringed Negombo Lagoon at sunset before enjoying a delicious BBQ dinner.

• Visit a village near Sigiriya and be welcomed into a local home for a traditional lunch.

• Spend time at the Elephant Transit Home and learn about its rehabilitation program.

• Visit Gradely Cinnamon Estate for a tour of the property and a cinnamoninfused morning tea.

Embark on an unforgettable journey through Cambodia and Vietnam, where you’ll be immersed in the rich culture and history of these countries. Cruise stunning Halong Bay, visit the awe-inspiring temples of Angkor, indulge in local cuisine and discover life on Tonlé Sap Lake.

• Explore Hanoi.

• Visit the Ho Chi Minh Memorial Complex.

• See the Hoa Lò Prison.

• Overnight on a luxury cruise boat on Halong Bay.

• Discover ancient Vietnam’s capital, Hue.

• Spend 3 nights in Hoi An.

• Visit the Ben Tre province.

• Tour Saigon’s historic sights.

• Explore the ancient, fortified cities of Angkor Thom and Angkor Wat.

• Cruise Tonlé Sap Lake.

• Tour the Killing Fields and Tuol Sleng Museum.

• Visit the colourful local market before taking a short cruise along the Hoi An River to the secluded Red Bridge Cooking School for an aromatic and informative cooking class.

• Touring by vespa, go off the beaten track to discover Saigon’s best food spots.

• Take part in a Khmer cooking class with a local family in Siem Reap.

• Witness the breathtaking views, shadows and reflections of Angkor Wat at sunrise.

Take an immersive journey through the bustling cities of Hanoi and Saigon and indulge in authentic Vietnamese cuisine. Cruise the tranquil waters of beautiful Halong Bay, explore the cobblestoned streets of Hoi An and learn about the Vietnam War in Vung Tau.

• Stay in Vung Tau, home to the Australian Army during the Vietnam War.

• Go off the beaten track to discover Saigon’s best food spots. Touring by vespa, taste authentic Vietnamese cuisine as the locals do.

A Bunnik tour is for independently minded travellers with good levels of mobility. We don’t put specific age limits on our tours, but we do impose a firm policy on the level of fitness required by all our clients. This is to ensure your safety, and the safety of other travellers.

Japan Discovery

Colours of northern japan.

Discover Tokyo, where ornate temples and glass skyscrapers reside effortlessly alongside each other. See the beauty of Mt Fuji, experience an authentic ryokan guesthouse in Hakone, travel the country by bullet train, explore Kyoto and pay tribute in moving Hiroshima.

• Visit Imperial Palace East Garden.

• Admire Tokyo Bay on a dinner cruise.

• Spend a night in a traditional ryokan guesthouse.

• See the iconic Mt Fuji.

• Discover Matsumoto Castle.

• Spend a day exploring Kyoto.

• Tour the Fushimi Inari Shrine.

• Stroll the Philosopher’s Walk.

• See the stunning Kinkaku-ji Temple (Golden Pavilion).

• Visit Hiroshima Peace Park.

• Explore Himeji Castle.

• Experience a sumo wrestling demonstration before savouring a traditional Chanko-Nabe (a sumo hotpot-style stew) lunch at a local restaurant.

• Take part in a soba noodle making class.

• Enjoy a tasting experience at a local sake brewery in Kyoto.

• Delve into the stunning art form of Japanese black ink calligraphy and try your hand at perfecting this ancient art.

• Learn the way of the Samurai during an interactive lesson.

Explore the scenic, historic and diverse areas of northern Japan on this unique small group tour. From the bright lights of Tokyo to the waterfalls and limestone caves along the Geibikei Gorge and the stunning Hirosaki Castle, northern Japan is an absolute delight.

• Tour the Meiji Jingu Shrine.

• Wander through the Ashikaga Flower Park.

• Cruise the beautiful Matsushima Bay.

• Spend 2 nights in a traditional ryokan guesthouse.

• Tour the Morioka Castle Ruins Park.

• Enjoy views of Oga and Mayama mountain range.

• Visit Tsugaru Neputa Village.

• Discover Oirase Gorge.

• Ascend Mount Hakodate by the Hakodate Ropeway.

• Delve into a world of interactive art at TeamLab Borderless Digital Museum.

• Try the local delicacy of gyutan (beef tongue).

• Admire the scenery of Geibikei Gorge on a boat trip.

• Take part in the local Wanko Soba tradition.

• Explore the Aoyagi Samurai Manor Museum.

• Tour Hirosaki Castle.

• Discover the history of beer making in Japan at the Sapporo Beer Museum.

See our website for departure dates to experience the Kanto & Nebuta Festivals.

Discover South Korea & Japan South Korea in Depth

Modern day living meets tradition in South Korea and Japan. While these two countries have many similarities, their cultures and traditions are very unique. Explore thriving cities, visit traditional villages, try your hand at cultural crafts and so much more.

• Witness the changing of the guards ceremony at Gyeongbokgung Palace.

• Visit the iconic N Seoul Tower’s observation deck.

• Tour the Jeonju Hanok Village.

• Visit the DMZ (Demilitarised Zone) separating North and South Korea.

• Experience the hustle and bustle of Shibuya.

• Learn about Korea’s cuisine at a kimchi making experience.

• Indulge in a traditional Korean spa experience.

• At the Ssanggyesa Temple, relish the experience of a tea ceremony with monks.

• Experience a sumo wrestling demonstration.

Japan Region

• Ride the Hakone Ropeway to view Mt Fuji.

National Capitals

Cities 3,000,000+

• Delve into Japanese black ink calligraphy.

Witness a country that is one of the most high-tech and industrialised in the world, yet extremely passionate about its history and culture. Immerse yourself in the modernity and traditions of South Korea as you explore Seoul, taste authentic cuisine, and sip tea with monks.

• Visit the Blue House.

• Enjoy an archery lesson at Hwaseong Fortress.

• Try on the traditional Hanbok.

• Explore the Buddhist Tapsa Temple.

• Cruise in Suncheonman Bay Wetland Reserve.

• View the Wolijeonggyo Bridge at night.

• Take the KTX bullet train back to Seoul.

• Learn all about Korea’s fascinating cuisine at a kimchi making experience, South Korea’s staple side dish made from fermented vegetables.

• Enjoy a traditional spa experience and try the unique array of facilities and treatments, including ‘bubble sense therapy’ and ‘sound floating’.

Cities 900,000-2,999,999

• Take a walking tour of Takayama.

Cities 250,000-899,999

Cities 75,000-249,999

Cities 0-74,999

Seasonal Highlights

Cherry Blossom & Autumn Colours

Japan and South Korea offer awe-inspiring displays of nature during spring and autumn. In spring, you have the opportunity to engage in the ancient tradition of ‘hanami’ to admire blooming cherry blossoms. In autumn, you can indulge in ‘momijigari’ to witness the vibrant hues of changing autumn leaves, creating a captivating kaleidoscope of colours.

Colours of Northern Japan - Kanto & Nebuta Festivals

27 July 2024

Akita comes alive with towering bamboo poles adorned with paper lanterns, believed to ward off evil spirits and ensure a bountiful harvest. Aomori dazzles with giant illuminated floats portraying mythical deities and historical figures, accompanied by drummers and dancers in traditional attire.

Sri Lankan Discovery - Kandy Festival

5 August 2024

Watch in awe as decorated elephants and thousands of dancers, drummers, torchbearers and whip-crackers in traditional costumes weave their way through the crowds during Sri Lanka’s biggest and most spectacular festival.

Make Something Special

Bunnik Tours are about embracing people, culture and the world, through the fun, authentic experiences that connect us.

Special experiences allow us to get in touch with the world’s people, which is why we strive to create intimate and profound encounters. They're the type of thing you can't do on your own or on large group tours and are what set our small group tours apart. The experiences are expansive, fun and memorable.

Bunnik Tours   Reviews

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Reviews 4.7.

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Great Bunniks Travel Consultant

We had a great Bunniks Travel Consultant in Vicki Rothwell, who understood our plans, kept us up to date & was on top of everything we needed to know. It made the booking experience a seamless exercise. Just sorry we couldn't meet up with Vicki personally in Adelaide, but our plans fell through. Maybe next time!

Date of experience : 19 April 2024

Reply from Bunnik Tours

Hello Ralf, Thank you so much for taking the time to review us here on Trustpilot. It's wonderful to hear that you have enjoyed your time spent working together with Vicki on your travel plans; your kind words are so very appreciated! Not long now until we will be welcoming you on tour in sunny Spain and Portugal; we're so looking forward to it! Have a fabulous time, and we can't wait to hear all about it upon your return. Warm regards, Thomas Bunnik Tours - Customer Care

Great tour options and coordination of travel

Excellent variety of tours offered and the fact the group size is capped at 20 is a big plus. Having previously toured with Bunnik, we had no hesitation in booking another two tours. Our travel specialist did a great job coordinating all our travel needs including the extra travel arrangements to catch up with our family in Italy once our tours finished.

Date of experience : 10 April 2024

Dear Mario & Linda, Thank you so much for taking the time to share your experience! It's great to know that our variety of tours and small group size of max. 20 passengers have been factors in your decision to travel with us again. We believe that smaller group sizes allow for a more intimate and personalized experience, so it's wonderful to hear that this aspect of our tours has resonated with you. We're delighted to hear that Nicky was able to coordinate all your travel needs seamlessly, including the additional arrangements to meet up with your family in Italy after your tours conclude. We're grateful for your continued trust and support, and we can't wait to welcome you on your upcoming tours. If there's anything else we can assist you with before your travels, please don't hesitate to reach out. Safe travels and warm regards, Julie Bunnik Tours - Customer Care

Upcoming trip…

This will be our first trip with Bunnik's and will have to wait to see how t works out. everything so far as booking and contact from them has been good.

Date of experience : 14 April 2024

Hello Andrew, Thank you for choosing Bunnik Tours for your upcoming trip! We're thrilled to have you join us in Spain and glad to hear that your booking experience has been positive. We're committed to ensuring a memorable and seamless journey for you, and we look forward to creating unforgettable moments together. Safe travels, and we'll see you and Robyn very soon! Warm regards, Julie Bunnik Tours - Customer Care

Planning the trip has been easy

Lakshitha has been very helpful - always responds with clear info as requested. And if I ring when he is not there others are very helpful and able to answer all questions. Every step has been as advised so there has been no need to worry on my part and made planning for the trip easy.

Date of experience : 16 April 2024

Hello Jen, Thank you so much for taking the time to review us here on Trustpilot. It's wonderful to hear that Lakshitha and the team have done such a great job working together with you to organize your travel plans. We can't wait to welcome you on tour to tick another 5 beautiful countries off of your travel list! Have a fabulous time, and we look forward to hearing all about it upon your return. Warm regards, Thomas Bunnik Tours - Customer Care

When I decided to do my upcoming tour…

When I decided to do my upcoming tour to the 5 Stans I contacted David Giddings at Bunniks. He has organised quite a few of my previous tours. For this tour I wanted extra time in Istanbul prior to the tour and as usual we discussed my plans and as usual he was able to put it all together. So am very happy with the service and assistance he has given me over the years and can recommend Bunnik tours

Date of experience : 12 April 2024

Dear Del, Thank you for your 5-star review, it means a lot to us as you have travelled with us many times over the years. Also thank you for your kind words about the service you received from Dave, I'll make sure he receives them. I know that Dennis is looking forward to travelling with you again, this time on our inaugural 5-Stans tour! Very exciting... As always, safe travels and we look forward to hearing all about your adventures via our tour survey once you're home! Warmest regards, Julie Bunnik Tours - Customer Care

My opinion of the service I received from Bunnik 2 star

I spoke to Vicki about my tri to Japan. I then paid for my trip and have had no contact with Vicki or anybody else. There were occasions when I needed guidance on things like travel insurance and Vicki was never available. I certainly wouldn’t say the service supplied was anything other than 2 star treatment from Bunnik

Date of experience : 03 April 2024

Hello Diana, We're sorry to hear that you are disappointed with our service so far. I've had a look back over your booking history and can see that Vicki assisted with your initial enquiry in early February with regards to selecting your tour and the costing of your flights. Vicki then spent much of March overseas and I can see that another of our travel specialists assisted with obtaining your travel insurance. Vicki is a very experienced and professional travel specialist and I'm sorry that you were not able to take full advantage of her service on this occasion. We are very much looking forward to having you on tour with us in a few days and we wish you a wonderful time discovering the sites in Japan. Should we be able to assist you any further please contact us at: [email protected]. Warm regards, Julie Bunnik Tours - Customer Care

We have previously travelled with…Bunniks, Trafalgar, Insight, Travel Marvel but can honestly say that Bunniks Tours are comprehensive and, comfortable, have great accommodation and Tour Directors.

We have previously travelled with Bunniks in 2019 on a brilliant tour of Jordan and Egypt, which we rate as our best overseas holiday yet. This time, we booked straight through Bunniks, not an external agent, and Penny Marling looked after us to the nth degree. Easy booki g service, excellent, friendly communication and all our questions answered promptly. Would highly recommend Bunniks to anyone.

Dear Stuart, Thank you so much for your kind words and for choosing Bunnik Tours once again for your overseas adventure! We're thrilled to hear that your previous tour with us in Jordan and Egypt was such a standout experience. Thank you for sharing about the service you received from Penny, she'll be thrilled to hear. We truly appreciate your recommendation and can't wait to create more unforgettable memories with you and Cherrilyn on your upcoming tour to beautiful Italy, Sicily & Malta! Warm regards, Julie Bunnik Tours - Customer Care

The tour was very well structured and…

The tour was very well structured and organised. Everything was taken care of. There was no issues and no problems during travel. The tour guide was knowledgeable, helpful and a lot of fun. Many thanks to everyone who worked on that tour. It was a very pleasant experience and I look forward to travel with Bunnik Tours again.

Date of experience : 11 April 2024

Hello Inga, Thank you for taking the time to post a review of your time on tour with us here on Trustpilot. We're thrilled to hear you had a wonderful time, and that you found the services of your guide very good. We're so looking forward to welcoming you onto your next tour; enjoy experiencing every piece of magic that Spain, Portugal and Morocco have on offer! Warm regards, Thomas Bunnik Tours - Customer Care

Bunnik Tours - Travel Consultant Tracylee McKay

Tracylee McKay was my contact person / travel consultant at Bunnik. At all times, very helpful and promptly responsive to my queries and requirements whilst being friendly and professional. More than happy to recommend her to any prospective traveler.

Hello Shane, Thank you for taking the time to share your feedback! We're delighted to hear that Tracylee provided you with such excellent service. I'll be sure to pass along your kind words to her. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels, and thank you for choosing Bunnik Tours for your upcoming trip to Spain, Portugal & Morocco! Warm regards, Julie Bunnik Tours - Customer Care

Upcoming Vietnam trip

This was my first time booking with Bunniks and I found my experience throughout the process to be very good. My enquiries had always been answered and I was very happy with my consultant Kate.

Date of experience : 03 January 2024

Hello Susanne, Thank you for your review here on Trustpilot! How wonderful to hear! We're thrilled that Kate provided you with great service and that your overall booking process with us has been smooth and enjoyable. Looking forward to welcoming you on tour and creating some unforgettable memories together! Warm regards, Thomas Bunnik Tours - Customer Care

Jonathan has been very helpful in…

Jonathan has been very helpful in promptly answering all my queries over the last weeks. It's my first time booking with Bunnik and the service has been excellent.

Dear Marie-Andree, We are delighted to hear that Jonathan has been very helpful in answering all of your questions - thanks so much for taking the time to share about your experience. Thanks very much for choosing Bunnik Tours for your trip to Italy, Sicily & Malta - we look forward to having you! Warm regards, Julie Bunnik Tours - Customer Care

Great itineraries offering so much…

Great itineraries offering so much choice, small group size making for good interaction between travellers, well trained staff who provide accurate information, excellent hotels in centre of the towns and talented, knowledgeable guides and bus drivers. We are about to depart on our tenth Bunnik tour, that says it all.

Hello Rosalie, Thank you so much for taking the time to post a review of your booking experience here on Trustpilot. Reaching your tenth Bunnik tour is an incredible milestone, and we're deeply honored to have been a part of your journey through each adventure. Your loyalty and trust really do mean the world to us, and we're committed to continually exceeding your expectations with each new excursion. Safe travels for your upcoming journey, and here's to another unforgettable experience together! Warm regards, Thomas Bunnik Tours - Customer Care

Booking process was easy

Booking process was easy. We were always kept informed of how things were going.

Hello Allan, Thank you for your 5-star review here on Trustpilot. We're so glad to hear that your booking experience with us was easy and smooth. We are so looking forward to welcoming you both on tour in Egypt, have the best time! Warm regards, Thomas Bunnik Tours - Customer Care

Lovely agent Honi, great customer service

Honi was very responsive, if I sent her email she got back to me within a day or two, lots of times same day. She has been happy to research other tours and transit lounge options. She didn't hesitate to offer to book these extras. I have been working with another travel agency for another trip later in the year and your agency runs rings around them.

Date of experience : 31 March 2024

Dear Chris, Thank you so much for your 5-star review and kind words. It means a lot to us to hear about your positive experience of booking your tour with Honi. Your feedback truly motivates us to continue providing exceptional service to all our clients. If there's anything else we can do to enhance your experience or if you have any further questions, please feel free to reach out to us anytime. We're here to make your trip as smooth and enjoyable as possible. Wishing you a wonderful on tour in Japan with Marion and Frank! Warm regards, Julie Bunnik Tours - Customer Care

All Went well in the Booking process

After about 9 months and a total of roughly 42 emails, the Booking process was completed. Some emails were receipts as we did some monthly payments, but others kept us informed about the progress. We received the travel documents 3 or 4 weeks before departure. It did take quite some time to receive our flight booking details ... some 4 months after the airline component was paid. Nevertheless, I am happy with the overall service and general communication and have awarded 4.5 stars. I am quite sure the trip will be just as well organised when on the ground. We leave in very early April.

Date of experience : 22 March 2024

Hi Stephen, Thank you so much for sharing your feedback with us. While we're delighted to hear that you're satisfied overall with the service and communication you received during the booking process, we truly appreciate your honest feedback regarding the time it took to complete it. We understand that the delay in receiving your flight details might have caused some inconvenience, and for that, we sincerely apologize. Please know that we're committed to ensuring that your Japan Discovery tour is as well-organized and memorable as possible. If you have any further questions or need assistance before your departure, please don't hesitate to reach out to us. Wishing both you and Anne an incredible journey ahead, filled with unforgettable experiences! Warm regards, Julie Bunnik Tours - Customer Care

Everyone at Bunnik has been super…

Everyone at Bunnik has been super responsive to questions and provided lots of insight into preparing for the trip.

Date of experience : 17 April 2024

Hi Mary Shea, Thank you so much for your glowing review! We're delighted to hear that our team has been responsive and helpful in preparing for your trip. If you have any more questions or need further assistance, please don't hesitate to reach out. We hope that you and Steven have an amazing travel experience with us! Warm regards, Julie Bunnik Tours - Customer Care

Japan 25 April

Every question I have asked has been dealt with efficiently and I have received all the paper work involved with the tour well in advance with comprehensive notes on our itinerary..

Hello Susan, Thank you for taking the time to review us here on Trustpilot. It's fantastic to hear that all of your questions were addressed promptly and your booking experience with us has been pleasant and smooth. How exciting that it is almost time for you to depart! We can't wait to welcome you in Japan. Safe travels, and we look forward to hearing all about your time away upon your return! Warm regards, Thomas Bunnik Tours - Customer Care

Our experience throughout the booking…

Our experience throughout the booking process has been excellent. The service David has given us has been incredible and nothing was too much trouble. We are really looking forward to our trip.

Date of experience : 07 April 2024

Hello Julie, Thank you for your 5-star review here on Trustpilot! We're thrilled to hear that your experience with David and our booking process has been excellent, and it's wonderful to know that you felt nothing was too much trouble for David in assisting you. We hope you have an amazing trip and can't wait to hear all about it upon your return. Warm regards, Thomas Bunnik Tours - Customer Care

Tracylee was most helpful and…

Tracylee was most helpful and efficient. Two minor points - we should have been advised that we needed to fill in an online form to enter Singapore and the bag limit on the tour is not sufficient when we have booked business class flights.

Hello Noel, Thanks so much for your review, it's great to hear that you found Tracylee to be helpful and efficient during the time you spent in consultation with her while planning your upcoming trip to Europe. I do apologise that we did not advise you about the e-arrival card for Singapore. While this can also be done by filling out a paper card upon arrival, completing the SG e-arrival card online beforehand simplifies the process and we'll make sure that we advise our clients of this future. The extra allowance provided by airlines flying business class is a wonderful benefit when travelling however for our tours we do have a maximum weight of 23kg per person. The reason for this is that there are times when you may need to manage your own luggage, we must also comply with OH&S requirements with regards to the porters and coach drivers and finally we must also ensure that there is enough space in the coach for everyone's luggage. We hope that that you and Kathryn have a wonderful time travelling on our upcoming Jewels of Dalmatia tour and we look forward to hearing all about your travels via our tour survey. If we can be of any assistance prior to you departure or while on tour please don't hesitate to reach out to us. Warm regards to you both, Julie Bunnik Tours - Customer Care

Had great reviews regarding Bunnik…

Had great reviews regarding Bunnik tours and looking forward to our upcoming tour. Issues we have are I had to contact Bunnik regarding the due date for final payment as a week after due date no contact. Received email indicating some merchandise will be delivered for our trip. A week out no merchandise had been delivered and again it was me who had to remind Bunnik. Not sure if it will turn up in time

Date of experience : 27 March 2024

Hello David, First off, we want to extend our sincerest apologies for the inconvenience you've experienced during your booking process with us. It's truly disheartening to hear that there have been delays in communication and the delivery of your merchandise. Rest assured, we're taking immediate action to rectify these issues. We're currently following up on your merchandise delivery and will ensure it reaches you in time for your upcoming tour. Additionally, we're reviewing our internal processes to prevent similar situations in the future. We genuinely appreciate your patience and understanding, and we're committed to making things right for you. If you have any further concerns or questions, please don't hesitate to reach out to us directly. Looking forward to welcoming both you and Leanne on tour in Egypt and Jordan very soon! Warm regards, Julie Customer Care - Bunnik Tours

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All Europe Tours from Bunnik Tours

7 bunnik tours trips through europe.

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