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If you are currently on holiday and need to resolve an issue, please get in touch directly with the named contact for the property as detailed in your booking information. Should you require further assistance, please contact us by emailing our Holiday Support team , including the name of your property in the subject header of the email, or calling us on 01768 807623 .

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Outstanding Company

We have been with Travel Chapter for about three years, it was the best decision we made. We have our own property manager 'Sally Thomas' who has been absolutely outstanding. Whenever there has been an issue, her response has always been swift, very helpful and she really could not do more to promote our property. Throughout 'Covid' the company has always done its best for us and the guests, something which I'm sure has not always been easy. We are thrilled with our bookings, fully booked for pretty much the next year. I cannot rate this company highly enough and especially our property manager.

Date of experience : November 30, 2021

Deal with Rupert on a regular basis

Deal with Rupert on a regular basis, really happy with the service I receive, market updates and forcasts. Very responsive to queries etc I would recommend Josh - property owner

Date of experience : November 15, 2023

Travel Chapter have done a great job of…

Travel Chapter have done a great job of filling the last seven months completely with some lovely guests in our holiday let, and we seem to have lots of bookings for next year coming in too. Our property manager Chris is brilliant, really supportive if I ever need a question answered, and the lovely booking team seem to work all hours! Thank you to the team for all your hard work, I'd definitely recommend the Travel Chapter to somebody looking for a company to let their holiday home.

Date of experience : November 15, 2021

I have been with Holiday Cottages for 9…

I have been with Holiday Cottages for 9 years .During this period my business has gone from strength to strength ,maintaining a very high level of bookings.Holiday Cottages attract the right demographic…so lovely guests year in year out .Sue Pierce-Smith was amazing during the pandemic ,a true support during a difficult time .transferring bookings & maintaining my business efficiently .. I couldn’t have done it without her ! Thank you !

Date of experience : November 29, 2021

We have let with Travel Chapter for the…

We have let with Travel Chapter for the last year and a half and have been delighted with the service and high level of bookings. Sally Thomas our account manager has been amazing, dealing with our queries and making changes as requested in a very timely manner. We are so pleased that we chose to let with Holiday Cottages and would highly recommend them.

A great organisation that serves guests as well as they serve hosts.

We have been a a Travel Chapter host for about a year and have two furnished holiday lets with them. We have also used them to book our own short breaks. We love having a real account manager to talk to and they have consistently brought us bookings when others say things are slow. There is always someone at the end of a line if either we or the guests needs them. Fortunately things have and continue to go well.

Date of experience : May 15, 2023

Renting Your Holiday Let with Holiday Cottages

Holiday Cottages have been excellent helping us rent our cottage. We have had excellent bookings and the system from the owners point of view works really well. Thoroughly recommend if you are looking for a firm to help you rent your holiday let with.

Elbeck Barn

We had a wonderful week at Elbeck Barn in Litton in the Yorkshire Dales. The cottage is amazing with every convenience in a stunning location. Nothing was too much trouble for the owners Sue and Graham who have created a charming holiday cottage.

Date of experience : July 14, 2023

Travel Chapter Review

We have used Travel Chapter ( including Sally's Cottages) for just over a year to market our cottage in the Lakes and they have been extremely helpful and efficient in generating many bookings. Our Property Manager, Holly, always responds very quickly to any question and the office staff are also very helpful. We would recommend Travel Chapter to anyone thinking of marketing their property.

Date of experience : May 22, 2023

As an owner I have concluded that…

As an owner I have concluded that results speak for themselves, Sue my manager is totally supportive keeps be up dated when needed, the team keep me full with delightful guests. Very happy with the resulting proof of a very well organised business. So thank you from one very happy and satisfied owner.

Date of experience : November 11, 2021

A Huge Thank You

Huge Thank You to everybody at Travel Chapter for helping me to set up and holiday let Meadow Cottage over the lasy year. Sue Pierce Smith my area Manager could not have been more helpful with any and every issue or difficulty I had as well as the every staff member. I would certainly recommend this company and will diffinately use them again if and when my curcumstances change hopefully in the near future. Thank you Rj Noble Meadow Cottage Woodgreen

After a year of very few bookings my…

After a year of very few bookings my cottage is finally getting a lot more. I did swap over to Travel Chapter last summer, I can't say I get as much money as I would have expected but at least it is coming in. When I do look at other business that do bookings for holiday cottages the ones near me and other areas aren't getting as many bookings as I am currently getting. So I am relieved that at least I am getting bookings this year.

Date of experience : May 17, 2023

Complaints about the dirty state of the…

Complaints about the dirty state of the property, including smell from shower drain and mouldy waste in the fridge overflow tray not resolved even though the local management company were called out and found the mould that was causing some of the offensive odour in the property. I wouldn’t use this company ever again.

Date of experience : June 24, 2021

I’ve found Travel Chapter to be very…

I’ve found Travel Chapter to be very effective in marketing our property. Their representative is always quick to respond and patient, even when I’ve asked the same question more than once! Payments are always super efficient too. All in all a good customer experience.

Date of experience : May 16, 2023

We are delighted with the profesional…

We are delighted with the profesional service that Travel Chapter provide and are pleased with the very high occupancy rate throughout the year since being with them. Sally Thomas, our property manager provides exceptional support; answering and dealing with issues in a timely manner at all times, even during the thick of COVID restrictions. We would highly recommend Travel Chapter.

Date of experience : December 01, 2021

Couldn't be Happier

We've had our cottage listed with Travel Chapters for a number of years now and couldn't be happier. Both we, as cottage owners, and our guests, are looked after beautifully!

Date of experience : June 06, 2023

registered our cottage with Travel…

We registered our cottage with Travel Chapter in July & accepted booking from the beginning of August. We are very happy with the excellent results & the very friendly & helpful staff. I was recommended to use Travel Chapter & they didn’t disappoint us. Highly recommend to use them.

Date of experience : December 02, 2021

My holiday property is never empty…

My holiday property is never empty thanks to being full 95% of the year. This is due to Travel Chapter and my property manager, Emma Arkle working hard to achieve the level of bookings I receive. It has been a tough year due to the pandemic, and Emma handled the transfer and bookings extremely well in the circumstances. Thanks for all your help. Jenny - Wamsas Studio

Date of experience : November 18, 2021

First year support

Travelchapter have been very supportive as we set up our first holiday let. This was complicated by Coronavirus. We are now taking bookings and looking forward to our first year of welcoming guests. Thank you Travelchapter, it is good to know we have you advising us.

Date of experience : February 03, 2022

This has been our first year of letting…

This has been our first year of letting our holiday accommodation and we have been delighted with the amount of bookings we have received. Our property manager Jackie is always very helpful with any queries we may have. We hope that next year will be as successful.

Date of experience : November 16, 2021

Travel Chapter

With over 30 years’ experience in the holiday letting industry, The Travel Chapter is one of the leading agencies specialising in self-catering accommodation across the UK. Our expert teams provide an exceptional service to thousands of holiday property owners throughout the UK and thousands of holidaymakers looking to enjoy some quality time away. A personal approach lies at the heart of our business, with regional offices and local property account managers across the country providing an unrivalled face-to-face service. Behind the scenes, hundreds of dedicated team members keep bookings coming in around the clock, helping potential customers find their perfect accommodation match. Our promise? Simple, stress-free and successful letting. Whether you’re a holiday home owner looking to unlock your property’s potential, or a dynamic individual embarking on the next chapter in your career, we’d love to hear from you. *5-star, Platinum Trusted Service Award 2020 from Feefo - exceptional service as standard*

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Travel Chapter sold to management team

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Private equity firm ECI Partners has sold self-catering holiday rentals Travel Chapter to the management team, supported by investment from Intermediate Capital Group (ICG).

Travel Chapter offers about 8,000 properties across the UK, and features brands such as Holidaycottages.co.uk (pictured), Canine Cottages and Cottages & Castles.

ECI acquired stake in Travel Chapter in 2018 , and the business has since grown, both organically and through seven acquisitions.

In June 2021, the business made its largest acquisition to date, acquiring the Sally’s Cottages brand, which has more than 500 properties in the Lake District.

Jayne McClure, chief executive of Travel Chapter, said: “ECI have been highly supportive in helping Travel Chapter deliver on both organic and acquisitive growth.

“Our shared alignment on the importance of both owners and customers helped us to attract fantastic new properties and continue to deliver our exceptional customer service as we have scaled.

“I’d like to thank them for a successful partnership and I look forward to working with ICG over the coming years as we continue to deliver on the growth potential of the Travel Chapter brands.”

George Moss, partner at ECI, added: “Jayne and the team have done a fantastic job building the business through both M&A and organic growth and shown great leadership of a resilient business against a challenging Covid backdrop.

“Travel Chapter’s focus on high quality properties and excellent owner and customer service means they are really well placed to benefit from the enhanced long-term growth trends in the staycation sector.”

James Roddis, managing director at ICG, commented: “We are delighted to partner with Travel Chapter’s exceptional management team, who have succeeded in building a market leading holiday rental platform, offering fantastic service to both property owners and customers.

“We believe there is huge further growth potential for the business and we are looking forward to working with Jayne and the wider management team in the next exciting stage in Travel Chapter’s journey.”

ICG already owns Park Holidays UK, which has 42 holiday parks.

Travel Chapter was reported previously to have been working on an IPO, advised by Houlihan Lokey, an American investment bank.

In November 2021, a plan by Travel Chapter to go public was delayed due to “market volatility”.

The IPO plan had been announced in October, attracting interest from investors on the back of a boom in staycations.

More : Travel Chapter delays IPO

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Mathematics > Optimization and Control

Title: pod suboptimal control of evolution problems: theory and applications.

Abstract: The work is organized as follows. First an introduction is given in Chapter 1. In Chapter 2 we introduce the POD method in finite and infinite-dimensional Hilbert spaces and discuss various applications. Chapter 3 is devoted to to POD-based Galerkin schemes for evolution problems. Mainly, we study linear problems taking different discretization methods into account. We provide a certified a-priori and a-posteriori error analysis. Furthermore, the numerical realizations are explained and illustrated by test examples. Quadratic programming problems governed by liner evolution problems are investigated in Chapter 4. As in Chapter 3 we present a certified a-priori and a-posteriori error analysis. Moreover, we discuss basis update strategies. In Chapter 5 we give an outlook to further directions in reduced-order modeling in optimal control and optimization. More precisely, a nonlinear optimal control problem is studied. Moreover, state-constrained optimization problems are solved by a tailored combination of primal-dual active set methods and POD-aesed reduced-order modeling. Furthermore, POD Galerkin methods for multiobjective optimal control problems are investigated. Finally, some required theoretical foundations are summarized in the appendix.

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Governor Cooper to Attend White House State Dinner Honoring Prime Minister of Japan Prime Minister Kishida Fumio and Mrs. Kishida Yuko will visit North Carolina following State Dinner with President Biden

Governor Roy Cooper and First Lady Kristin Cooper will travel to Washington, D.C. to attend a White House State Dinner on Wednesday night honoring America’s relationship with Japan. President Biden will host Japanese Prime Minister Kishida Fumio and his wife Kishida Yuko, along with other members of the Japanese delegation. Following the State Dinner, Prime Minister and Mrs. Kishida will travel to North Carolina on Friday, April 12 for a historic State Lunch at the Executive Mansion, visits to major Japanese employers in North Carolina and other events emphasizing the state’s strong relationship with Japan.

“Kristin and I appreciate President Biden’s invitation to attend the White House State Dinner honoring our nation’s relationship with Japan and we look forward to hosting Prime Minister and Mrs. Kishida in North Carolina as well,” said Governor Cooper. “Japan is a great ally and economic partner and I’m grateful for President Biden’s efforts to bring our countries even closer together, especially during a time of conflicts and tension around the world.”

Following the State Dinner, Prime Minister and First Lady Kishida will travel to North Carolina. On Thursday evening, Governor Cooper will greet Prime Minister Kishida at RDU-International Airport. On Friday, Governor and Mrs. Cooper will host Prime Minister and Mrs. Kishida, US Ambassador to Japan Rahm Emmanuel, state leaders and members of the Japanese delegation at the Governor’s Executive Mansion in Raleigh for a historic State Lunch.

Governor Cooper, Prime Minister Kishida and a delegation of Japanese dignitaries will then visit  Toyota’s  first and only electric and hybrid battery plant in Randolph County and  HondaJet  in Guilford County. First Lady Kristin Cooper will join Mrs. Kishida for a traditional Japanese tea at Sarah P. Duke Gardens in Durham. First Lady Cooper and Mrs. Kishida will also visit the North Carolina Museum of Science to see a traditional Japanese Friendship Doll that has been continuously on display in North Carolina since it was gifted to the state by the people of Japan in the 1920s.

Governor Cooper visited Tokyo in 2023 to participate in the Southeast US/Japan Economic Partnership Conference and has continued to work to recruit new Japanese business investment to North Carolina. Japan is the largest source of foreign direct investment in North Carolina.

Since taking office, Governor Cooper’s sustained engagement with Japanese leaders and employers has paid dividends for North Carolina’s economy. From his trips to Tokyo in 2017 and 2023 to hosting the SEUS/Japan Conference in Charlotte next fall, Governor Cooper has made it a priority to build lasting relationships between North Carolina and Japanese business leaders and recruit good-paying jobs in high-growth industries like aerospace, electric vehicles and biotechnology.

The Governor last attended a White House State Dinner in October 2023.

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Owner account

June 24, 2021

Brand network

The Travel Chapter is proud to welcome Sally’s Cottages

Based in the Lake District, Sally’s Cottages is an award-winning, family-run business that began life in 2003 with just a single holiday property. Over the years, the brand has grown significantly, going from strength to strength and now boasts over 500 beautiful properties in the region, including cottages in the popular areas of Keswick, Ambleside and Windermere as well as numerous other locations.

The natural beauty of the Lake District makes it one of the most popular holiday destinations in the UK, especially for those looking to make the most of the great outdoors, with plenty of opportunities for walking, hiking, cycling and all manner of other outdoor pursuits.

Guests visiting this stunning area can also enjoy the popular attractions of Scafell Pike, England’s highest mountain; its largest lake, Lake Windermere, as well as Coniston Water, Ullswater and Castlerigg Stone Circle. Lovers of literature can also discover the homes of Romantic poet, William Wordsworth and children’s author, Beatrix Potter.

At The Travel Chapter, we are proud to welcome Sally’s Cottages to our network of brands. Sally’s Cottages' property owners will now benefit not only from exposure on the Sally’s Cottages' website, but also, in due course, from our extended marketing reach across numerous sites within our network, which receive over 35 million visits a year and include brands such as Canine Cottages, Big Domain and our flagship brand, holidaycottages.co.uk.

The Sally’s Cottages' team will continue to work from the offices in Keswick and Windermere to ensure that owners and guests alike will enjoy continuous local support and knowledge, alongside the additional support and increased marketing reach of The Travel Chapter.

Sally Fielding commented: “This year is looking amazing for bookings and I very much hope this will continue going forward, after what has been a very challenging 15 months. Going into next year with The Travel Chapter at the helm will mean that there will be funds to safeguard all the jobs of the team here. It will also mean that there are the financial reserves to support the marketing of all the cottages, meaning that Sally’s Cottages can continue to be a force to be reckoned with for years to come.

"We chose The Travel Chapter because, whilst they have a national presence, their origins as a regional agency mean they remain a company that has the same beliefs and values as Sally’s; integrity, friendliness and simplicity.”

The Travel Chapter’s CEO, Jayne McClure, also commented: “We’ve long admired the brand that Sally and the team have created as well as the great ethos and service they’ve delivered.

"We’re delighted that Sally and her husband Rob have chosen us to take the business forward. We’re looking forward to continuing the business in what should, hopefully, be a more encouraging year for tourism across the UK.

“In due course, we will integrate the Sally’s Cottages' properties onto the wider Travel Chapter network where they will benefit from even greater marketing exposure. Our plan is to build on the brilliant success of this great business and continue to encourage guests to visit this beautiful part of the UK for many years to come.”

For further information about listing your own property in the Lake District, or elsewhere in the UK, please contact our New Business team at [email protected] .

The Travel Chapter Limited trading as Holidaycottages.co.uk is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.

The Travel Chapter Limited is registered in England and Wales. Registered office: Travel Chapter House, Gammaton Road, Bideford, EX39 4DF. Company No. 02431506 VAT reg: 143053210

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