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Guide 5529 - Applying for a Permanent Resident Travel Document (PRTD)
Canada’s entry rules
Permanent residents (PR) of Canada must carry and show their valid permanent resident card (PR card) or permanent resident travel document (PRTD) when boarding a flight to Canada, or travelling to Canada on any other commercial carrier.
If you do not carry your PR card or PRTD, you may not be able to board your flight, train, bus or boat to Canada.
It is your responsibility to make sure your PR card is still valid when you return from travel outside Canada and to apply for a new PR card before your current card expires.
You can now apply for a permanent resident travel document (PRTD) card through the permanent residence online application portal .
You can benefit from:
- Applying anytime, 24/7
- Quick and easy upload of all your information, including payment
- No printing required
Table of Contents
Before you apply.
- Step 1: Gather documents
- Step 2: Fill out the application
- Step 3: Pay the fees
- Step 4: Submit the application
What happens next?
Appendix a: residency obligation.
This is not a legal document. The explanations and definitions are not legal definitions. In case of a discrepancy between the language in this document and the relevant legislation or regulations, the legal text in the legislation and regulations prevails.
For legal information, consult the following documents:
- Immigration and Refugee Protection Act
- Immigration and Refugee Protection Regulations
Who should use this application guide?
Use this application if you are a permanent resident outside Canada who does not have a valid Permanent Resident card (PR card) to return to Canada.
The permanent resident travel document (PRTD) is a temporary official document proving your status as a permanent resident in Canada. It proves to transportation companies that you’re allowed to travel to Canada as a permanent resident if you don’t have a valid PR card in your possession.
You need a PRTD if:
- you are a permanent resident outside Canada without a valid PR card
- you plan to travel to Canada by any commercial transporter, such as a plane, train, boat or bus and
- you need to apply to renew or replace your PR card when you return to Canada
These documents are not valid for travel to Canada:
- Record of Landing (IMM 1000)
- Confirmation of Permanent Residence (IMM 5292 or IMM 5688)
Who should not apply for a Permanent Resident Travel Document?
- Canadian citizens
- Foreign Nationals who do not have Permanent Resident status
- Permanent residents with a valid PR card in their possession
- Permanent residents who want to voluntarily give up (renounce) their permanent residence status
- Past Permanent Residents who have lost their PR status
Note: Permanent residents inside Canada should apply for a PR card using the application kit Applying for a Permanent Resident Card (IMM 5445) .
What are the requirements?
To apply for a PRTD you need to:
- prove who you are;
- confirm your permanent resident status; and
- meet the residency obligation of a permanent resident.
Use the Document Checklist (IMM 5644) (opens in a new tab) to make sure you have all the documents needed. Send the checklist with your application.
Once we make a decision on your application, you’ll receive an email with instructions on how and where to submit your valid passport or travel document as we need it to attach your PRTD.
Send photocopies of all identity and immigration documents, including your valid passport or travel document. Do not send originals , as they will not be returned to you. See the document checklist for more details.
Legal name change
If you are a permanent resident and changed your name outside of Canada, submit:
- a foreign passport or other national authoritative document that shows your new name; and
- an official document linking the old and new names.
NOTE: IRCC will issue a PRTD counterfoil based on the name on your passport. If you had a name change abroad, the name on your foreign passport provided with your application should reflect the new name and you must submit the supporting documents above.
Who may use this application?
You may use this application to apply for a PRTD if you don't have a valid PR card to return to Canada.
You cannot apply for a PR card while overseas. Once you receive your PRTD, you can travel to Canada. You can apply for a PR card once you have returned to Canada using the Application for a Permanent Resident Card or Permanent Resident Travel Document (IMM 5444E) (PDF, 2.7 MB) form.
- meet the residency obligation; and
- are living outside Canada on a long-term basis (for example, if you are a permanent resident accompanying your Canadian citizen spouse).
Include a cover letter that explains your circumstances and request a multiple entry PRTD.
Multiple entry PRTDs cannot extend beyond the expiry date of your passport.
Are you eligible?
To be eligible for a PRTD, you must:
- be a permanent resident outside Canada;
- confirm your PR status;
- not be in possession of a valid PR card;
- meet the residency obligation of a permanent resident;
- not be a Canadian citizen;
- not be a permanent resident who wants to voluntarily give up (renounce) their PR status , and
- not have lost your PR status.
Step 1: Get your supporting documents
What documents do i need.
Use the Document Checklist (IMM 5644) (PDF, 2.19 MB) to confirm which documents you need.
Include the completed document checklist with your application.
Note: We may ask for more documents at any time while we are processing your application. If you do not submit the requested documents, there will be delays in processing.
You must complete and submit these documents:
- Copy of your current and valid passport.
Once we make a decision on your application, you'll receive an email with instructions on how and where to submit your valid passport or travel document.
- Copies of all pages of the passport(s) or travel document(s) used in the past five (5) years immediately before the application, including your valid passport or travel document. Do not send original documents, as they will not be returned to you. Please ensure these are legible, to avoid delays in processing.
- Proof showing that you meet the residency obligation in the past five (5) years immediately before the application. Please refer to Appendix A: Residency Obligation .
- Fees: Copy of the receipt showing the amount paid.
Additional forms and supporting documents to include, if they apply:
- From the drop down box, choose the country you are applying from.
Authorization to travel for minors – Provide parent or legal guardian permission to travel and documents giving consent for children to travel as unaccompanied minors.
Note: Children under 18 years of age who are travelling alone must carry written information about the person who will be responsible for them. If a child in this application is under a custody order or is travelling with one parent, you must provide proof of custody or the other parent's consent for the trip. Children travelling without their custodial parent(s) need a letter of permission to travel from the non-accompanying parent(s).
To be considered on humanitarian and compassionate grounds, include supporting documents that support your request to keep your permanent residence. See the "Humanitarian and compassionate grounds" section of the instruction guide for more information.
Step 2: Fill out the forms
You’ll fill out this digital form online
- Application for a Permanent Resident Card or Permanent Resident Travel Document (IMM 5444E)
You must type your full name exactly as shown on your passport to digitally sign your application.
NOTE: If you cannot apply online and require accommodations, including for accessibility reasons, you can apply by paper .
If you require additional context on specific questions on the IMM 5444 form, please visit our step by step instructions on how to complete the form . You must answer all questions . If you leave any sections blank, we will return your application and processing will be delayed.
If you need more space, include another sheet of paper with your application and at the top of the page, print your name and the number of the question you are answering clearly in black.
You must also complete and submit the following forms:
If you are applying online, you will fill out and upload these PDF forms into the portal. If you are applying by paper you will need to complete these PDF forms and include it with your mailed application.
- Document Checklist [IMM 5644] (PDF, 2.19 MB)
Additional forms (if they apply):
- you and your immigration representative must sign this by hand
- Authority to Release Personal Information to a Designated Individual [IMM 5475] (PDF, 593.57 KB)
Warning : It is a serious crime to provide false or misleading information on these forms. We may verify your responses
If you’re having technical issues with the portal, contact us using the web form
- under type of application/enquiry , choose technical difficulties from the drop-down menu
- in the text box, specify what you’re applying for
- the page where you’re having problems
- the error message(s) you get
If you need to upload a number of images, find out how to combine them into 1 document .
Use of a Representative (IMM 5476)
Who may use this form.
Complete this form only if you:
- are appointing a representative;
- have to update contact information for your previously appointed representative; or
- are cancelling a representative’s appointment.
If you have dependent children aged 18 years or older, they are required to complete their own copy of this form if a representative is also conducting business on their behalf.
Who is a representative?
A representative is someone who provides advice, consultation, or guidance to you at any stage of the application process, or in a proceeding and, if you appoint them as your representative by filling out this form, has your permission to conduct business on your behalf with Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA).
You are not obliged to hire a representative. We treat everyone equally, whether they use the service of a representative or not.
When you appoint a representative:
- you also authorize IRCC and CBSA to share information from your case file with this person in place of you. Please note the representative will receive all correspondence from IRCC or the CBSA, not the applicant;
- your application will not be given special attention nor can you expect faster processing or a more favourable outcome;
- the representative is authorized to represent you only on citizenship or immigration matters related to the application you submit with this form; and
- you can appoint only one (1) representative for each application you submit.
There are two (2) types of representatives.
Uncompensated representatives do not charge fees or receive any other form of consideration or compensation for providing advice or services to represent you before IRCC or the CBSA.
Uncompensated representatives include:
- Friends, family members or other third parties who do not, and will not, charge a fee or receive any other consideration for their advice and services;
- consultants, lawyers and Quebec notaries, and students-at-law under their supervision, who do not, and will not, charge a fee or receive any other consideration to represent you.
Note: You do not have to pay someone for them to be your representative. IRCC will conduct business with an uncompensated representative if an applicant appoints them on their behalf.
Compensated representatives charge a fee or receive some other form of consideration in exchange for the representation that they provide.
It is important to know that anyone who represents or advises you for payment - or offers to do so - in connection with IRCC proceedings or applications is breaking the law unless they are an authorized representative or they have a specific agreement or arrangement with the Government of Canada that allows them to represent or advise you. This applies to advice or consultation which happens before or after a citizenship or an immigration application is made or a proceeding begins.
IRCC will only conduct business with compensated representatives who are in good standing with their designated regulatory body. For more information see - Find out if your representative is authorized .
Note: If a representative is being paid or compensated by someone other than you, the representative is still considered to be a compensated representative.
Authorized representatives are:
- consultants who are members in good standing of the College of Immigration and Citizenship Consultants (CICC);
- lawyers and paralegals who are members in good standing of a Canadian provincial or territorial law society and students-at-law under their supervision;
- notaries who are members in good standing of the Chambre des notaires du Québec and students-at-law under their supervision.
If you appoint a compensated representative who is not a member in good standing of one of these designated bodies, your application will be returned. Learn about using a representative .
General Application Information
Appoint a representative.
- Check box to indicate if you are appointing a representative to represent you with your application process. Complete sections A, B and D.
Cancel a representative
- Check box to indicate if you are canceling a representative. Complete sections A, C and D; and
- Check both boxes and complete all sections if you are cancelling a representative and appointing a new one at the same time.
Section A – Applicant Information
Write your last name (surname or family name) and given name(s).
Write your date of birth.
- the name of the office where the application was submitted; and
- the type of application you have submitted.
Write your IRCC’s Identification (ID) or Unique Client Identifier (UCI) number (if known). If you have not dealt with IRCC since 1973, you will not have a UCI or a Client ID.
Section B – Appointment of Representative
Write your representative’s full name.
If your representative is a member of the College of Immigration and Citizenship Consultants (CICC), a law society or the Chambre des notaires du Québec , print their name as it appears on the organization’s membership list .
Check one box to indicate if your representative is uncompensated or compensated.
- the College of Immigration and Citizenship Consultants (CICC) ; or
- a Canadian provincial or territorial law society ; or
- the Chambre des notaires du Québec .
Write your representative’s contact information.
If you are appointing a student-at-law to represent you, include their supervising lawyer’s information including their membership ID.
Note: By indicating your representative’s e-mail address, you are hereby authorizing IRCC to transmit your file and personal information to this specific e-mail address.
To accept responsibility for conducting business on your behalf, your representative must:
- sign the declaration; and
- date the declaration.
Section C – Cancel the Appointment of a Representative
Fill in this section if you wish to cancel the appointment of a representative. Write the representative’s full name.
Complete all sections of the form if you wish to both cancel a representative and appoint a new one.
Section D – Your Declaration
By signing, you authorize IRCC to complete your request for yourself and your dependent children under 18 years of age.
For sponsorship application, your spouse or common-law partner does not have to complete a separate request. If your spouse or common-law partner is included in this request, they must sign in the box provided.
Release of information to other individuals
To authorize IRCC to release information from your case file to someone other than a representative, you will need to complete the form Authority to Release Personal Information to a Designated Individual [IMM 5475] (PDF, 593.57 KB) .
The person you designate under that form (IMM 5475) will be able to obtain information on your case file, such as the status of your application. However, they will not be able to conduct business on your behalf with IRCC.
Where to submit the IMM 5475 and IMM 5476 forms
If you have not yet submitted your immigration or citizenship application:
Send this form along with your application to the office listed in the guide of your application.
If you have already submitted your immigration or citizenship application:
You may use this Web form to upload IMM 5475 or IMM 5476.
If you know which IRCC office is processing your immigration or citizenship application, send the completed form to the office mailing address. Consult IRCC office mailing addresses .
Upload this form along with your online application
You may use this Web form to upload IMM 5475 or IMM 5476.
Notify IRCC about any changes
You must let IRCC know if any information changes regarding the person you authorized to represent you on your application.
Step 3: Pay your fees
You must pay a processing fee when you apply.
Visit the Pay your fees page for instructions on how to complete payment online.
In order to retrieve payment instructions on the webpage, select the country you are paying from, then under the application you are submitting select “permanent residence,” and under the document you are applying for select “permanent resident travel document.”
You must include the payment receipt with your application.
The processing fee will not be refunded:
- once we have started processing your application, or
- if your application is refused.
Step 4: Submit your application
If you apply online
When applying online, submit your application and all supporting documents through the permanent residence portal .
If you submit a paper application
If you choose to submit your application on paper, and the country you’re applying from supports paper applications, submit your application to your nearest visa application centre (VAC) .
In a sealed envelope, submit:
- all supporting documents;
- your completed Application for a Permanent Resident Card or Permanent Resident Travel Document (IMM 5444) ; and
- the Document Checklist (IMM 5644) .
You must provide all information and documents when you submit your application.
To find out where to submit your application, visit Apply for a permanent resident travel document .
Urgent processing for your PRTD application
If you are applying on paper and requesting urgent processing, write "Urgent" on your envelope.
Provide your date of travel and include a supporting document explaining why.
- your own serious illness;
- the serious illness or death of a family member;
- lost/stolen Permanent Resident card while on temporary travel outside of Canada
- you are in a crisis, emergency, or a vulnerable situation;
- a letter explaining the reason for the urgency with your date of travel; and
- proof of urgency (i.e. a doctor's note, death certificate, etc.)
You must provide the English or French translation for any documents that are not English or French. See the section translation of documents .
Note: If you do not send all this information, we may not process your application urgently. If you qualify, we can't guarantee that you will get your PRTD on time.
An officer will decide if you are eligible for a PRTD . A decision is usually made without a personal interview and is based on your application, information and documents submitted.
If your application is complete and you meet the requirements:
- you will be issued a PRTD counterfoil in your passport.
The PRTD is all you need from the visa office for re-entry to Canada.
If your application is incomplete:
- Your application will be returned to you.
If your application for a PRTD is refused:
- you will get a refusal letter, explaining the reasons for the refusal and your appeal rights.
If you decide to appeal a negative decision, follow the instructions in the “Notice of Appeal” form and letter sent with your refusal.
If your application is withdrawn:
- You will get a letter explaining the reasons for the withdrawal.
Calculating days present in Canada
You must meet the residency obligation to qualify for a PRTD.
If you have been a permanent resident for five (5) years or more
- you must have been physically present in Canada for a minimum of 730 days within the five (5) years immediately before you apply for a PRTD.
If you have been a permanent resident for less than five (5) years
- you must show that you will be able to meet the minimum of 730 days of physical presence in Canada within five (5) years of the date you became a permanent resident.
Supporting documents showing that you meet the residency obligation
- employment records or pay stubs;
- bank statements;
- Canada Revenue Agency (CRA) Notice of Assessment for the five (5) years immediately before the application
- evidence that you received benefits from Canadian government programs;
- rental agreements;
- club memberships;
- or any other documents that prove you met your residency obligation.
Record your trips outside Canada. It will help you fill out your application .
Time spent outside Canada
If you were outside Canada for more than 1095 days, you may count days you spent outside Canada toward the days required for you to meet the residency obligation in these cases:
Situation A. Employment outside Canada
You may count each day you worked outside Canada if your employment meets these requirements:
- a Canadian business
- the public service of Canada
- a province or territory and
- a position outside Canada
- an affiliated enterprise outside Canada or
- a client of the Canadian business or the public service outside Canada
For this application, a Canadian business is defined as:
- a corporation that is incorporated under the laws of Canada or of a province and that has an ongoing operation in Canada
- has an ongoing operation in Canada
- is able to generate revenue
- is carried out in anticipation of profit
- in which a majority of voting or ownership interests is held by Canadian citizens, permanent residents, or Canadian businesses as defined above or
- an organization or enterprise created by the laws of Canada or a province
- the position and title of the signing official;
- the nature of the business and how it fits the description of a Canadian business (see definition above);
- length of the assignment;
- confirmation that you are a full-time employee of the "Canadian business" working abroad on a full-time basis as a term of your employment, or that you are on contract working abroad on a full-time basis as a term of your contract; and
- a description or copy of the position profile regarding the assignment or contract abroad;
- that you will continue working for the employer in Canada after your assignment ends; and
- that the business was not created mainly for the purpose of meeting your residency obligation.
- articles of incorporation and business licences
- partnership agreements or corporate annual reports
- corporate Canadian Income Tax Notices of Assessment or financial statements
- copies of the Employee Assignment Agreement or Contract
- copies of any agreements between the Canadian business and the business or client outside Canada concerning your assignment to that client or business
- pay statements
- Canadian Income Tax Notice of Assessment for the five years immediately before the application
- any other proof you want us to consider
Situation B. Accompanying a Canadian citizen outside Canada
You may count each day you accompanied a Canadian citizen outside Canada as long as this person is your spouse, common-law partner or parent (if you were a child under 19 years of age before October 24, 2017 or under 22 years of age after October 24, 2017).
You must provide supporting documents to prove that:
- The person you are accompanying is a Canadian citizen; and
- you are the spouse, common-law partner or child of that person.
Supporting documents may include:
- all passports or other travel documents that the person you are accompanying used in the five (5) years before the application;
- documents showing the citizenship of the person you are accompanying, including the date the person became a Canadian citizen;
- proof of the residential addresses of the person you are accompanying for the five (5) years before the application;
- marriage licence or proof of common-law partnership (if you are accompanying a spouse or common-law partner);
- child's birth certificate, baptismal document, or adoption or legal guardianship document (if you are accompanying a parent);
- Canadian Income Tax Notice of Assessment (NOA) for the past two (2) years
- school or employment records;
- association or club memberships;
- any other documents you want us to consider.
Situation C. Accompanying a permanent resident outside Canada
You may count each day you accompanied a permanent resident outside Canada as long as:
- the person you accompanied is your spouse, common-law partner or parent (if you were a child under 19 years of age before October 24, 2017 or under 22 years of age after October 24, 2017); and
- the person was employed on a full-time basis by a Canadian business or in the public service of Canada or of a province or territory during the time you accompanied them.
- The person you are accompanying is a permanent resident;
- You are the spouse, common-law partner or child of that person; and
- The permanent resident you are accompanying meets the residency obligation.
- documents showing the person you are accompanying meets the residency obligation;
- all passports or other travel documents the person you are accompanying used in the five (5) years before the application
- marriage licence or proof of common-law partnership (if you are accompanying a permanent resident spouse or common-law partner);
- child's birth certificate, baptismal document, or adoption or legal guardianship document (if you are accompanying a permanent resident parent);
- School or employment records;
- Canadian Income Tax Notice of Assessment;
Humanitarian and compassionate grounds
If you cannot meet the residency obligation, it may still be possible to keep your status as a permanent resident of Canada. To assess your application on humanitarian and compassionate grounds, you must show that there were exceptional circumstances or factors beyond your control that have kept you living outside Canada.
Factors that might be acceptable are unusual and undeserved, or disproportionate hardships you would face if you lost your permanent resident status.
To have your application considered on humanitarian and compassionate grounds, you must:
- answer question 5.7 on the application form;
- provide proof that there are compelling humanitarian and compassionate factors in your personal circumstances that justify keeping your permanent resident status;
- describe why you were not able to meet the residency obligation;
- family members who would be directly affected by this decision; and
- the best interests of any child directly affected by this decision, if this applies to you.
While there are no guidelines about the supporting documents to submit, you must provide documents and information on any aspect of your exceptional circumstances that would justify keeping your permanent resident status.
An officer will consider the factors of your case and will make a decision based on the information and documents you provide with your application.
Find out if you are eligible
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I-131, Application for Travel Document
Alert: Beginning July 1, 2022, we will issue a new travel authorization document to Temporary Protected Status (TPS) beneficiaries: Form I-512T, Authorization for Travel by a Noncitizen to the United States, at our discretion if we find the beneficiary merits this authorization. We will no longer issue advance parole documents as evidence of our prior authorization for a TPS beneficiary to be permitted to reenter the United States if the beneficiary travels outside the United States.
Beginning July 1, 2022, we will issue a new travel authorization document to Temporary Protected Status (TPS) beneficiaries: Form I-512T, Authorization for Travel by a Noncitizen to the United States, at our discretion if we find the beneficiary merits this authorization. We will no longer issue advance parole documents as evidence of our prior authorization for a TPS beneficiary to be permitted to reenter the United States if the beneficiary travels outside the United States.
If you are a TPS beneficiary with an existing, unexpired advance parole document, you may continue to travel and seek reentry to the United States after a trip outside the United States through the period of validity printed on your advance parole document.
If you are a TPS beneficiary applying for a new travel authorization document, you should continue to use Form I-131, Application for Travel Document. If you have a pending Form I-131, you do not need to file a new application.
We will continue to issue advance parole documents to noncitizens with pending initial applications for TPS (Form I-821).
TPS beneficiaries and individuals with pending initial TPS applications should carefully read the Form I-131 Instructions which contain warnings about certain risks an individual may face if they are outside of the United States while USCIS is considering their TPS reregistration or initial application, such as missing important request for evidence or other notices or being denied TPS while outside the United States.
ALERT: Court decisions regarding DACA.
On Sept. 13, 2023, the U.S. District Court for the Southern District of Texas issued a decision finding the DACA Final Rule unlawful and expanding the original July 16, 2021 injunction and order of vacatur to cover the Final Rule. However, the court maintained a partial stay of the order for “all DACA recipients who received their initial DACA status prior to July 16, 2021.” See the Memorandum and Order (PDF, 1.35 MB) and Supplemental Order of Injunction (PDF, 72.53 KB) .
Accordingly, current grants of DACA and related Employment Authorization Documents (EADs) remain valid until they expire, unless individually terminated. In accordance with this decision, USCIS will continue to accept and process DACA renewal requests and accompanying applications for employment authorization under the DACA regulations at 8 CFR 236.22 and 236.23, as it has since October 31, 2022. We will also continue to accept initial DACA requests, but in accordance with the District Court’s order, we will not process initial DACA requests.
Current valid grants of DACA and related EADs will continue to be recognized as valid under the Final Rule. This means that individuals with DACA and related EADs do not have to submit a request for DACA or employment authorization until the appropriate time to seek renewal.
Please see the DACA Litigation Information Page for important updates and information related to court rulings on the DACA policy.
Use this form to apply for a reentry permit, refugee travel document, TPS travel authorization document, advance parole document (including parole into the United States for urgent humanitarian reasons or significant public benefit), or advance permission to travel for Commonwealth of the Northern Mariana Islands (CNMI) long-term residents.
If you file this form to request an advance parole document, and then you leave the United States without having an advance parole document that is valid for the entire time you are outside the United States, we will consider your Form I-131 abandoned.
If you file this form to request an advance permission to travel for CNMI long-term residents document, and you leave the CNMI without having an advance permission travel document, your status will automatically terminate.
Form I-131 (PDF, 452.39 KB)
Instructions for Form I-131 (PDF, 364.5 KB)
06/06/23 . E. You can find the edition date at the bottom of the page on the form and instructions.
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When you send a payment, you agree to pay for a government service. Filing and biometric services fees are final and non-refundable, regardless of any action we take on your application, petition, or request, or if you withdraw your request. Use our Fee Calculator to help determine your fee.
Pay each filing fee separately. We are transitioning to electronically processing immigration benefit requests, which requires us to use multiple systems to process your package. We may reject your entire package if you submit a single, combined payment for multiple forms.
Payment if you file at a field office: You cannot pay fees with a money order or cashier’s check when filing at a field office. You can only pay with a personal check, debit card, credit card, or reloadable prepaid credit or debit card.
You do not need to pay an additional fee for Form I-131 if:
- You are filing Form I-131 Application Type B or D;
- You filed a Form I-485 with a fee on or after July 30, 2007; and
- Your Form I-485 is still pending.
For refugee travel document applications filed from outside of the United States, you must pay the applicable fee(s) to the cashier at the USCIS overseas office or U.S. embassy or consulate with jurisdiction over your location. Please see the website of the appropriate embassy or consulate to confirm acceptable forms of payment. Include the fee receipt from the U.S. embassy or consulate when you file your application package.
Please do not mail cash, personal checks or traveler’s checks. If you do not include a fee receipt with your filing, we will reject your application.
Please do not submit this checklist with your Form I-131. The checklist is an optional tool to use as you prepare your form, but does not replace statutory, regulatory, and form instruction requirements. We recommend that you review these requirements before completing and submitting your form. Do not send original documents unless specifically requested in the form instructions or applicable regulations.
If you submit any documents (copies or original documents, if requested) in a foreign language, you must include a full English translation along with a certification from the translator verifying that the translation is complete and accurate, and that they are competent to translate from the foreign language to English.
Read more information about the types of evidence that may be relevant to specific parole requests on our Humanitarian Parole page.
Complete all sections of the form. We will reject the form if these fields are missing:
- Family Name
- Physical Address
- Date of Birth
- 1.a. – 1.f.
- Family Name (If 1.f. selected)
- Physical Address (If 1.f. selected)
Filing Tips: Review our Tips for Filing Forms by Mail page for information on how to ensure we will accept your form.
Don’t forget to sign your form. We will reject any unsigned form.
E-Notification: If you want to receive an e-mail or text message that we have accepted your form at a USCIS lockbox, complete Form G-1145, E-Notification of Application/Petition Acceptance , and clip it to the first page of your form.
- How Do I Get a Reentry Permit? (PDF, 667.32 KB)
- Re-Parole Process for Certain Afghans
- Card Delivery Tracking
- Department of State: Photo Specifications
- Travel Documents
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- Visas and immigration
- Seek protection or asylum
Apply for a Home Office travel document
You can apply for a document to travel outside the UK if:
- you are not British
- you cannot use or get a passport from your country’s national authorities
- your country’s national authorities cannot give you a new passport
It may take longer than usual to get a decision on your application. This is because of the invasion of Ukraine. Do not book travel until you get your travel document.
If you’ve already applied
It’s taking longer than usual to return supporting documents because of the invasion of Ukraine.
If you changed address after you submitted your application, contact the Home Office immediately to let them know. If you do not, your documents may be sent to the wrong address.
Email the Home Office travel document enquiries team with ‘Change of address’ and your name in the subject line.
Home Office travel document enquiries [email protected]
To apply you must be living in the UK because of one of the following:
- you have permission to stay as a refugee
- you have humanitarian protection and it has been officially accepted that you have a fear of your country’s national authorities
- you are not recognised as a citizen of any country (a ‘stateless person’) and you have permission to stay (known as ‘leave to remain’) or are settled in the UK (known as ‘indefinite leave to remain’)
- you have permission to stay (known as ‘leave to remain’) or are settled in the UK (known as ‘indefinite leave to remain’), but you cannot get a passport or travel document from your country’s national authorities
You must be in the UK when you apply.
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International travel document requirements
There have been some changes recently to the Electronic System for Travel Authorization (ESTA) applications and approvals are no longer processed instantly. If you don’t have a U.S. passport and require an ESTA, we recommend applying when you book your travel and no less than 72 hours prior to your travel.
Each customer traveling across any international boundary is solely responsible for obtaining all necessary travel documents, including any required visas, and for complying with the laws of each country flown from (the departure country), through (any transit country) and into (the destination country) as stated in Rule 19 of the Contract of Carriage. Please also note that security regulations may require us to provide government agencies access to certain personal data disclosed to us, and we may do so as outlined in Rule 30 of the Contract of Carriage.
Certain countries, including the United States, have travel document requirements for departure. Please note these requirements may be different from travel document requirements for entry into the destination country and for transit through a country.
U.S. law requires all customers, regardless of citizenship, age or destination, to hold a secure document to depart the United States by air (one-way or roundtrip itinerary). A secure document is a passport, U.S. permanent resident card, or Stateless travel document, Re-Entry Permit, NEXUS card, U.S Merchant Mariner Card, military ID or emergency travel document issued by an embassy or consulate. U.S. passport cards are not valid for air travel outside the United States. For more details, review the Document Requirements for Air Travel information published by the U.S. Department of Homeland Security, Bureau of Customs and Border Protection.
Customers are reminded that the passport, visa and health requirements page does not include any travel document requirements for departure, which may be different.
All non-U.S. citizens planning to travel to the U.S. should visit travel.state.gov for additional information.
All destination countries, including the United States, have travel document requirements for entry. In addition to any travel document requirements for departure, customers must satisfy travel document requirements for entry into the destination country and, depending on the itinerary, for transit through a country. Note that some countries require passports to be valid for at least six months.
Passport, visa and health requirements for entry into destination countries and for transit through a country are provided by the International Air Transport Association (IATA) on united.com as a courtesy and must be verified before travel.
For entry into the United States, additional information may be found on the U.S. Customs and Border Protection website .
Customers seeking entry into the United States under the Visa Waiver Program (VWP) can review additional information on the U.S. Department of State website .
In addition, all VWP travelers are required to obtain an authorization via ESTA (Electronic System for Travel Authorization) before traveling to the U.S. Travelers who do not obtain ESTA authorization prior to travel may be denied aircraft boarding. Travelers applying for ESTA will be subject to an ESTA application fee. Apply and learn more on the Department of Homeland Security (DHS) Customs and Border Protection (CBP) website .
The Office of Biometric Identity Management (OBIM) collects, stores and analyzes biometric data for the DHS. OBIM procedures currently apply to all international visitors entering the United States, including VWP participants. Find additional information on the DHS website . (Note: Prior to March 2013, the CBP collected biometric data through the United States Visitor and Immigration Status Indicator Technology (US-VISIT) program.)
The I-94 form, applies to all non-U.S. citizens arriving in the U.S., except for the following travelers:
- U.S. citizens
- Returning resident aliens
- Canadian citizens
- Non-U.S. citizens entering the United States under the VWP
CBP has automated the Form I-94 Arrival/Departure Record to streamline the U.S. arrival process for international visitors.
The CBP will scan a traveler’s passport, which generates an electronic arrival record with data previously required on the paper I-94 form. Travelers will not need to do anything differently upon exiting the U.S. The departure will be recorded electronically with information provided by the carrier or CBP.
Learn more at www.cbp.gov/I94 .
Important note on flights via the U.S.
U.S. regulations always require travelers to comply with customs and immigration procedures at their first point of entry into the U.S. Travelers will need to have all required documents with them upon arrival — even if the U.S. is not their final destination. If travelers have more than one U.S. stopover, they will not need to clear customs again.
Advance Passenger Information System (APIS)
U.S. law requires airlines operating international flights to or from the United States to provide travel document data for all customers via APIS. The United States also requires reporting the visiting address of all customers who are non-U.S. citizens and non-U.S. residents traveling to the United States.
Condition of passports
Passports must be in good condition. United may not accept passengers for international travel and may deny boarding if a passport is damaged beyond normal wear and tear and/or there is evidence of intentional or material alterations or mutilations. Examples of conditions of passports that may result in denied boarding include passports with significant tears, holes or stains, as well as any changes, obliterations or alterations, or any other damage that affects the integrity of the passport and/or the identification of the holder, such as the name, date of birth, citizenship and document number. For example, a passport with faded data, missing or severely torn, cut or chewed pages or cover, missing picture, picture which can be removed from under the laminate or one which requires tape or staples to hold it together, or which has been substantially damaged by liquids, chemicals or fire, may result in denied boarding. To ensure your travel plans are not interrupted, please make sure your passport is in good condition before you leave. For more information about U.S. passports, please visit the U.S. Department of State website .
If you are traveling to Australia, you must hold a valid passport and may also be required to hold a visa or Electronic Travel Authority (ETA). For more information, visit the Australian Government website .
Upon arrival into Australia, many travelers will be eligible to use an automated passport control kiosk, SmartGate, which provides the option of self-service processing through passport control checks. For more information on the program and to check your eligibility, visit the Australian Customs and Border Protection Service website .
If you are planning to carry funds into or out of Australia, you must adhere to the following regulations:
- If asked by a Customs officer or police officer, you must report cheques, traveler’s cheques, money orders and any other negotiable instruments of any amount.
- You must always report cash amounts of 10,000 AUD or more (or foreign currency equivalent) using a form available at Customs. There is no limit to the amount of funds that you can carry into or out of Australia. Visit www.austrac.gov.au for more information.
Electronic travel authorization
Most travelers need a visa or electronic travel authorization (eTA) to fly to or through Canada. If you’re a U.S. citizen or permanent resident, you don’t need an eTA or a visa. Learn more or apply
Canada Passenger Protect Program
Since June 18, 2007, airlines have been required by regulation to implement Transport Canada's Passenger Protect Program. All passengers older than 12 must provide identification for comparison to a Specified Passenger List. Please go to www.passengerprotect.gc.ca for additional information.
Due to this Transport Canada regulation, all passengers traveling to or from Canada will be required to provide ID at the gate prior to boarding.
The Honduran Immigration Authority has implemented a biometric passenger registration process that includes an online customs and immigration form that should be completed before arriving in Honduras. Travelers no longer need to complete the paper immigration form and can complete the pre-registration form at http://prechequeo.inm.gob.hn/Login .
If you’re traveling to New Zealand and you’re a citizen of the U.S., Canada or other visa-waived countries, you’ll need a New Zealand Electronic Travel Authority (NZeTA) to enter the country. Approval for the NZeTA can take up to 72 hours, so we recommend applying when you book your trip or as soon as possible. Learn more about New Zealand travel requirements .
Beginning September 1, 2021, certain travelers, including U.S. citizens, who don’t need a visa to enter South Korea are required to have an electronic travel authorization (K-ETA) to fly to the country. Travelers should apply for the K-ETA at least 24 hours before boarding their flight to South Korea. Learn more or apply
United kingdom registered traveler service.
United Kingdom Border Force offers the Registered Traveler program to expedite the processing of preapproved low-risk international travelers entering the UK. Members of the program will benefit from speedier transit through the airport, including being able to use ePassport gates if they have a biometric passport or joining the queue designated for EU/EEA nationals, thereby significantly reducing wait time when entering the UK. Additional information can be found on the UK Border Agency site: https://www.gov.uk/registered-traveller .
For travel within the united states.
Travelers 18 years of age and older are required to show a valid, current U.S. federal or state-issued photo ID that contains the following: name, date of birth, gender, expiration date and a tamper-resistant feature. These IDs include:
- U.S. passport
- U.S. passport card
- DHS "Trusted Traveler" cards (Global Entry ® , NEXUS, SENTRI, FAST)
- U.S. Military ID
- Permanent Resident Card
- Border Crossing Card
- DHS-designated enhanced driver's license
- Driver's licenses or other state photo identity cards issued by a Department of Motor Vehicles (or equivalent) that meet REAL ID requirements
- Native American Tribal Photo ID
- Airline or airport-issued ID (if issued under a TSA-approved security plan)
- Foreign government-issued passport
- Canadian provincial driver's license or Indian and Northern Affairs Canada (INAC) card
- Transportation Worker Identification Credential (TWIC)
If you don't present an acceptable ID you may be subject to additional screening. Starting May 7, 2025, you won’t be allowed through the security checkpoint if you don’t have a REAL-ID compliant license or one of the other acceptable forms of identification listed above.
Beginning May 2017, TSA is conducting a pilot using Credential Authentication Technology (CAT) at the security checkpoint in some U.S. airports. CAT verifies the authenticity of a passenger’s photo ID and validates information from the ID against TSA’s Secure Flight vetting system. TSA will permanently delete the data from the CAT systems within 24 hours of the flight departure time. You can refer to the DHS Privacy Impact Assessment , or for additional information about this pilot, please contact TSA .
Nationals of China traveling to the U.S
Nationals of China holding a 10-year B1/B2, B1 or B2 (visitor) visa are required to complete an EVUS enrollment in order to enter the U.S. For more information and to enroll, visit the EVUS site
Permanent Resident Visa
You can apply for this visa if you have had a residence visa for more than 2 years. This visa allows you to travel in and out of New Zealand.
Length of stay
With this visa you can.
- Live, work, and study in New Zealand.
- Travel to and from New Zealand any time you like.
- Include your partner, and dependent children aged 24 and under, in your visa application - if you included them in your original residence application.
Things to note
- If you want to travel, your Permanent Resident Visa will need to be in a valid passport. You may need to apply to transfer your permanent resident visa to a new passport.
- Non-principal applicants can’t apply for permanent residence before the principal applicant , unless a non-principal exception applies. Non-principal exceptions
- If we’re unable to grant you a Permanent Resident Visa, we may be able to offer you another resident visa or a variation of your resident visa travel conditions . This would give you more time to travel to and from New Zealand as a resident
Use the filters below to display relevant tips as well as detailed fees and receiving centre information
What you need to apply
Check if you are eligible to apply for this visa and what supporting documents and information you need to provide.
View All Evidence
You must provide proof of your identity
You must provide proof of your identity:
- 2 acceptable photos of your head and shoulders
- your passport or certificate of identity
You may provide your original passport, or a certified copy when you submit your application. If you provide a certified copy we may request your original passport to complete your application.
You must be of good character
You may need to provide Police Certificates as proof of your good character.
Good character How to get a police certificate
If you need to provide a Police Certificate, we’ll let you know.
Resident visa status
You must have held your resident visa for at least 24 months when you apply
If your visa was issued when you were:
- in New Zealand, then your 24 months starts from the date your visa was issued
- outside New Zealand, then your 24 months starts from the date you arrived in New Zealand.
For evidence, provide either:
- your resident visa, or
- your residence permit.
If you are outside New Zealand and your travel conditions expire you must apply for your Permanent Resident Visa within 3 months of them expiring — even if you have returned to New Zealand when you apply.
Resident visa conditions
You must have met any conditions of your current resident visa
You must provide evidence you have met any conditions of your current resident visa.
Visa conditions are different for resident visas granted under different categories and may include things like:
- travelling to and from New Zealand only for the time allowed by your resident visa
- spending a minimum number of days in New Zealand
- keeping money invested in New Zealand
- working only in a particular job and/or for a particular employer.
Check your visa label for your visa conditions.
Commitment to New Zealand
You must be committed to living in New Zealand permanently
The evidence you must provide depends on how you choose to show your commitment to New Zealand.
You meet the time commitment if you have been in New Zealand for at least 184 days in each of the last 2 years. We can use your travel records as evidence.
You must provide English translations of all evidence not in English.
Non-principal applicants must not apply for a permanent resident visa before the principal applicant
If you were a non-principal applicant when you applied for a resident visa, you must apply for your permanent resident visa at the same time or after the principal applicant , unless a non-principal exception applies.
Process and costs
The information below will help you understand the process, timeframes and costs involved in applying for this visa, so you can plan ahead and have the best chance of submitting a complete application.
We cannot display any process or costs information until you have provided your country details. Enter your country details in the panel above to view information relevant to your situation.
How to submit
Payment methods and receiving centre details if applicable.
We cannot display any receiving centre or payment method information until you have provided your country details. Enter your country details in the panel above to view information relevant to your situation.
These are the conditions that you must meet once you have your visa.
Keep your visa in a valid passport
If you want to travel, your visa must be in a valid passport.
If your passport expires, you must apply to transfer your visa to a new passport before you can travel.
Transferring my visa to a new passport
To transfer your visa, you must:
- send us your old and new passports
- complete an ‘Application for Transfer or Confirmation of a Visa’
- pay a transfer fee.
Application for transfer or confirmation of a visa
Application for Transfer or Confirmation of a Visa (INZ 1023) PDF 375KB
Fees, decision times and where to apply
- Reside, Study and Work in Singapore
Becoming a Permanent Resident
As a foreigner, you may be eligible to apply for permanent residence if you are a/an:
- Spouse of a Singapore citizen or Singapore permanent resident (PR)
- Unmarried child aged below 21 years old, born within the context of a legal marriage to, or have been legally adopted by, a Singapore citizen or PR
- Aged parent of a Singapore citizen
- Holder of an Employment Pass or S Pass
- Student studying in Singapore
- Foreign investor in Singapore.
NOTE: ICA considers factors such as the individual's family ties to Singaporeans, economic contributions, qualifications, age, family profile and length of residency, to assess the applicant's ability to contribute to Singapore and integrate into our society, as well as his or her commitment to sinking roots in Singapore. A PR refers to a foreigner who has been granted permanent residence status which allows him/her to reside in Singapore on a permanent basis. PRs aged 15 years and above will be issued with the Singapore blue Identity Card (IC). A PR is required to have a valid Re-Entry Permit if he/she wishes to travel out and return to Singapore as a PR.
ICA has no affiliation with any external migration agency/commercial entity which claims to be the Singapore immigration specialist/consultant or partner. ICA does not support or endorse services by self-proclaimed professional immigration consultancy service providers for Permanent Residence application.
- Translations provided by the embassy of the country that issued the document
- Translations produced by a notary public in Singapore or the country that issued the document
- Privately created translations attested by the embassy of the country that issued the document, or notarised by a notary public in Singapore or the country that issued the document.
ICA does not endorse any private translation companies or entities. Insufficient documentation may result in non-acceptance of your application. You may be required to provide additional documents to support your application.
You will need to read through the following explanatory notes and submit the required supporting documents listed below via the e-Service if you are a/an:
- Spouse of a Singapore citizen or PR, or child of a Singapore citizen or PR who is unmarried and aged below 21 years old:
- Explanatory Notes/Document List for Spouse with/without accompanying child(ren)
- Explanatory Notes/Document List for Child(ren) only
- Explanatory Notes/Document List for Aged parent of a SC
- Explanatory Notes/Document List for Holder of an Employment Pass or S Pass
- Explanatory Notes/Document List for Student studying in Singapore.
If you are a foreign investor in Singapore, you can apply for permanent residence at the Singapore Economic Development Board under the Global Investor Programme .
All permanent residence applications must be submitted online using the e-Service . Applicants can either key in the application details online, or download and complete the PR application form offline before submitting it online.
- Singapore citizen or PR who is applying for PR for your spouse or unmarried child aged below 21 years old
- Singapore citizen who is applying for PR for your aged parent
- Employment Pass or S Pass holder who is applying for PR for self and spouse or unmarried child aged below 21 years old.
If you are a student currently studying in Singapore, you may access the e-Service using your Foreign Identification Number (FIN) and the issuance date of your valid immigration pass.
If you are a foreign investor in Singapore, you can apply for PR at the Singapore Economic Development Board under the Global Investor Programme .
For more information on e-Service accessibility, you may refer to the Frequently Asked Questions and PR application Step-by-Step guide available in the e-Service .
A S$100 non-refundable processing fee is payable for each applicant at the point of submission of PR application.
Payment can be made using
- Visa or MasterCard credit/debit card or,
- American Express (AMEX) credit card or,
- Internet Direct Debit (DBS/POSB, OCBC, UOB and Standard Chartered Bank Internet Banking accounts in Singapore) or,
If your application is successful, you will need to complete PR formalities personally in our office at ICA. The following fees are applicable for each applicant:
- S$20 for Entry Permit
- S$50 for a 5-year Re-Entry Permit
- S$50 for Identity Card
- S$30 per Entry Visa (foreigners requiring a visa).
The above fees are payable via NETS, Credit Card (Visa/Mastercard) or Mobile Payment.
All applications for permanent residence are carefully considered and reviewed by ICA. The general processing time for each application is six months . Some applications may take longer to process.
You may check your PR application status online through MyICA or the e-Service . If your application is still in process, the status will be reflected as "Pending".
You will be informed of the outcome by email or post.
National Service Liability
Under the Enlistment Act, all male Singapore citizens and permanent residents, unless exempted, are required to serve National Service (NS). Following the completion of full-time NS, they will become Operationally Ready National Servicemen (NSmen). An NSman's obligation will end at the age of 50 years (for officers) or 40 years (for other ranks).
Main applicants who are granted PR status under the Professionals/Technical Personnel and Skilled Workers Scheme or the Investor Scheme, are exempted from NS.
Male applicants who are granted PR status as a Foreign Student or under their parents’ sponsorship are required to register for NS upon reaching 16½ years old and will be scheduled for enlistment at the earliest opportunity upon reaching 18 years old . MINDEF allows students to attain educational qualifications up to the 'A' Levels certificate, the polytechnic diploma or an equivalent before they are required to serve NS. They are enlisted at the earliest opportunity when they have finished such courses, or after turning 18 years old, whichever is later. MINDEF does not grant deferment for university studies, regardless of whether such studies have begun. All male applicants are required to access www.cmpb.gov.sg for information on NS deferment, pre-enlistment process and Exit Permit requirements, before proceeding with the application.
Males who are granted Singapore PR, and who were previously Singapore citizens or Singapore permanent residents, are liable to be called up for NS regardless of the scheme under which their PR status was granted.
Renouncing or losing one’s PR status without serving or completing full-time NS will have a serious adverse impact on applications to work or study in Singapore, or for any long-term immigration facilities in Singapore, whether now or in the future. Renouncing or losing one’s PR status without serving or completing full-time NS will also adversely affect your family members' applications for long-term immigration facilities, their ability to sponsor such facilities, their renewal of Re-Entry Permits, or their applications for Singapore citizenship.
For further enquiries, please contact:
Central Manpower Base Email: [email protected] Contact No(s): 1800-3676767 (local) 65-65676767 (overseas)
- Applying for Long-Term Immigration Facilities and Submission of SG Arrival Card Through Commercial Entities or Consultants
- Document (PDF, 804 KB) - Explanatory Notes and Document List (for spouse with/without accompanying child(ren))
- Document (PDF, 801 KB) - Explanatory Notes and Document List (for child(ren) only)
- Document (PDF, 444 KB) - Explanatory Notes and Document List (for aged parents)
- Document (PDF, 746 KB) - Explanatory Notes and Document List (for holder of an Employment pass or S pass)
- Document (PDF, 546 KB) - Explanatory Notes and Document List (for foreign students)
- Payment/Refund FAQs