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Reviews 3.2.

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Disappointing tour of Japan!

We are on a tour of Japan right now but totally disappointed. Poor low quality hotels so far, poor food and our tour operator has not been briefed at all!! No introductions to the group , no idea of our expectations, no little nice to have extras, no in-depth knowledge or Q&A. We have 7 days left and no response from Luxury Gold. Paid £15000 for 2 people!!! What has the money been spent on?

Date of experience : March 26, 2024

Reply from Luxurygold

Thank you for sharing your honest experience with us. We would like to inform you that our Guest Relations department has received your feedback. One of our team members will contact you directly to address any concerns you may have. Thank you for bringing this to our attention.

Took the 2 week tour of Italy

Took the 2 week tour of Italy. Extremely expensive, but everything was absolutely first class. The hotels were stunning, typically $500/night rooms. The tour guides were the very best in the business. The tour bus drivers were solid. The food was amazing. Every whim was addressed. My only complaint was that the pre-travel customer service was awful, phone hold times of 2 hours, then to be connected to somebody who knew nothing. Employee turnover was high.

Date of experience : September 24, 2022

We appreciate your candid feedback and apologise that your pre-trip experience did not meet your expectations. We understand that our Reservations Teams have been dealing with a high volume of calls recently and are doing their best to allocate resources to ensure that all guests receive prompt and excellent service in the future. Should you experience a delay on our phone lines in the future, we can suggest using our live chat, which can be accessed from the bottom right-hand corner of our website. Alternatively, complete the form on the Contact Us page, and one of our friendly team members will be able to help you as soon as possible. With that in mind, it is lovely to read that our Travel Concierge were professional and that you experienced their exceptional service first-hand, which is crucial in creating a memorable holiday and enhancing your overall experience. Thank you for choosing Luxury Gold as your travel partner, and we hope to hear from you soon about your future travel.

The Roaming Boomers

Review: luxury gold in ireland.

Posted by David Porter on Monday, July 11, 2022 · 6 Comments  

Here is our review after experiencing a 12-day small-group tour of Ireland with Luxury Gold .

Carol and I are just home after spending nearly two weeks in Ireland on a small-group, 5-star land tour with our friends from Luxury Gold.

The Best Way to Experience Ireland

While ocean, river, and expedition cruising is very popular because you’re only unpacking once, many destinations in the world don’t lend themselves to a cruise.

When it comes to Ireland, most cruise lines will visit Dublin and Belfast, leaving vast parts of Ireland’s beauty and charm untouched.

For this reason, we decided that our trip to Ireland would be on land. And, as we do not enjoy traveling with large packs of people, we also agreed that we would travel in a small group and with a luxury small group tour company that offered guests luxury accommodations.

It’s been over 10 years since Carol and I have experienced a small-group luxury tour.  We greatly enjoyed our Luxury Gold experience in Ireland.  Let me share a few of the reasons why:

Why Luxury Gold?

• The Guide – As you spend a fair amount of time traveling from place to place on a land journey, you must consider the person guiding you on your way. First of all, our guide was our traveling concierge. She managed every trip detail along the way and recommended restaurants and sights for our free time. But more importantly, she was a licensed travel guide. The amount of information she passed along to us on our way was pretty remarkable. Further, she was native to Ireland.  If you’re going to learn about a country, the only way to learn is through the eyes of a local. For example, having a guide imported from the United States will significantly change the experience. When our guide, Erica Dalton-Joyce, talked about some of the troubling times in Ireland’s history, you could feel the emotion as she shared these stories from her native perspective. And from the opposite perspective, her Irish pride was also palpable as she shared all that is good about her home country. Oh, I also immensely enjoyed Erica’s Irish brogue. It just wouldn’t be the same to learn about Ireland’s “wee people” without the color of her native tongue.

CLICK FOR LARGE VIEW

• The Hotels – Hotels and resorts are an important piece of any land journey. A lumpy mattress, or a room the size of a closet can cast a shadow of gloom on your experience.  To complicate this for luxury travelers, there may not be 5-star hotels in every destination along the way. Here again, I thought Luxury Gold did a wonderful job.  Where 5-star hotels weren’t available, we enjoyed fabulous 4-star properties.  And we even enjoyed two nights in Ashford Castle which would meet the needs of even the most discriminate 5-star traveler.

Traditional Irish Breakfast

• The Pace – We found the pace of the tour to be a good blend of sightseeing and relaxation. Certainly, our time in the coach traveling from place to place was relaxing and comfortable, but we also enjoyed the fact that three of our mornings included a “relaxed start” to grab a little extra sleep. And our earliest start time on the whole journey was 8:30. Some tour companies will have you up and out early in the morning.  There was none of that here.

Summing it all up

I was a little apprehensive about doing a small-group land journey.  The first bit of reluctance revolved around the frequent packing and unpacking required to move from one place to the other. However, each of the hotels loaded our luggage in the coach each morning, so we weren’t lugging heavy luggage each day. And we learned to pack differently so that we could live out of our suitcase packing cubes. We quickly developed a system of what needed to come out of the suitcase at each location (typically bathroom necessities), and our specially designed suitcase cubes kept our dirty laundry separate from the clean.

My biggest relaxing deep breath came when I saw and experienced how comfortable the coaches were with Luxury Gold. We had plenty of room, and reclining seats, and we all greatly enjoyed the Irish countryside as we traveled around the country.

So, the question becomes: would I go on another Luxury Gold small-group land tour? Yes. Yes. And, Yes.

In fact, there are a number of destinations that I would love to enjoy in Luxury Gold style. Japan quickly comes to mind. And so does Scotland.  And while we have already experienced Italy a number of times, we think Italy with Luxury Gold would also be the cat’s meow.  I’m also thinking that New Zealand would be an excellent destination to visit by land.

So, while we have become one of the nation’s leading cruise booking travel advisors, because of our Luxury Gold experience, I am now far more open to exploring a destination by land.

Thank you Luxury Gold for opening my eyes to land journeys done right.

How to Book a Luxury Gold Small group tour

Luxury Gold is one of our trusted luxury small group tour companies.

We have strong relationships with senior execs, can offer you prices equal to do-it-yourself, and of course, we’ll take care of the details.

For more information or to book a fun Luxury Gold tour, please call Roaming Boomers Travel Services at (480) 550-1235 or use our convenient online information request ( click here ), and we’ll reach out to you.

Category: Travel Services · Tags: Luxury Gold Small Group Journeys

6 Comments on “ REVIEW: Luxury Gold in Ireland ”

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That was a wonderful write up…and I really like the Irish Flat Cap. Good choice.

Thanks, Kathleen.

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Thank you so much for the review. My husband and I are booked on the same trip in late September. You answered so many questions that we had, so helpful. I am finding it very difficult to book flights to Belfast without several long layovers, so we are going to fly in to Dublin and take the bus from the airport to Belfast, will have an extra day and night in Belfast. Did you have any difficulty with your flights? Thank you.

You’re welcome, Maureen. You’re going to have a great time. Flights are a constant battle right now. I hope everything works out for you and you can enjoy all that Ireland has to offer.

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Luxury Gold

The Southern Drift (Small Groups)

• Christchurch: Experience the striking natural landscape of the South Island as you travel on the TranzAlpine. Famous as one of the world’s great train journeys, you can enjoy the remarkable scenery from the ice-fed Waimakariri River to the magnificent Canterbury Plains.
• Hokitika: Visit the coastal town of Hokitika, where you’ll find stunning scenery and a cool, arty vibe. Hear about its rich history, from the discovery of New Zealand jade through the many tales from the gold rush in the 1860s.
• Franz Josef: Experience the mighty natural wonder of the Franz Josef Glacier and what the ice age must have felt like. The sheer enormity of these giant ice puzzles will leave you spellbound as you explore the area with your Local Expert.
• Makarora: Visit Makarora, a great base point to explore the beauty of the Southern Alps. Your Travel Concierge will take you on an orientation of the town where you can admire remarkable scenery and hear more about its history.
• Haast River: Enjoy the unique blend of thrilling speed and calm comfort on a Haast River jet boat safari. Zip past untouched forests and snow-capped mountains in your fully enclosed cabin while you hear beguiling tales of the wilderness communities of the valley.

Majestic Japan

• Osaka: Explore the fascinating Osaka Castle, a famous landmark that was pivotal in the reunification of Japan during the 16th century. Marvel at the variety of cultural artefacts showcasing the history of Osaka.
• Osaka: Visit the top of the Floating Garden Observatory in the Umeda Sky Building for incredible city views.
• Experience traveling like a local as you ride the high-speed bullet train. Catch views of snow capped mountains and quaint Japanese towns as you journey between each city. This feat of modern engineering brings new joy to train rides.
• Hiroshima: Spend some quiet moments in the emotive Hiroshima Peace Memorial Park and see the A-Bomb Dome, the only structure left standing.
• Kyoto: Wander around the famous Giouji Temple, where the bamboo trees and green groves inspire relaxation. This tiny temple with the thatched roof entrance is a sanctuary and one of the most scenic temples you’ll see in the city.

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Why we love Luxury Gold

They understand that true luxury lies not only in lavish hotels and gourmet dining but also in the immersive experiences that leave a lasting memory.

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