world tour nyc 2023 salesforce

• Meet Us at Salesforce World Tour New York City to Discuss How Salesforce LMS Delivers Training Needs

Meet Us at Salesforce World Tour NYC

We are thrilled to greet and meet you at Salesforce World Tour NYC, 2023, where you’ll embark on a journey through Salesforce’s advanced AI capabilities, unlocking data-driven insights for strategic decision-making. We are showcasing one of the best Salesforce innovations that help organizations boost their productivity, an AI-robust SaaS-based gamified LMS at Booth No #108.

We are also organizing a session at the event on the topic, “Unifying Data for Success: Key Performance Indicators from Salesforce, Event Software, and LMS” with our LMS expert, Matt Peterson. The 5 major Key takeaways from the session are as follows:

MapleLMS is the top-rated (5 Star) Salesforce© LMS on Salesforce AppExchange. MapleLMS is serving a tailored Learning Management System across all verticals including associations, Healthcare, public sector, manufacturing, retail, non-profits, and others, for their unique training requirements. The use cases of Salesforce LMS include:

Meet us at Salesforce World Tour

• December 14, 2023
• Booth No. 108, New York City

To book a personalized session with our LMS Expert during the event or post event, you can book his calendar.

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Salesforce World Tour NYC 2023

Event details.

This event occurred on Thu, May 4, 2023

Salesforce World Tour NYC was held on May 2, 2023. The one-day World Tour experience was packed with inspiring speakers, workshops, main keynote sessions and breakout sessions focused on providing the latest Salesforce announcements from Data Cloud, Marketing Cloud, Commerce Cloud, Slack and more. Bounteous team members, Michael Twedell, SVP of Business Development, Salesforce and Roman Lee, VP of Business Development, Salesforce were in attendance to meet with customers and share our Salesforce capabilities. Check back for the next Salesforce World Tour NYC on Dec 14, 2023. 

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Join Us at Salesforce World Tour New York December 14, 2023

Riva is thrilled to sponsor the Salesforce World Tour New York on December 14th at the Javits Center! Join us at this exciting event to discover how trusted customer 360 data and AI can help transform your business, customer engagement, and experiences.

At the event, we invite you to meet our team and get acquainted with Riva, our game-changing platform that can:

• Make your Salesforce more powerful by unifying and distributing customer information between your Salesforce and Microsoft Outlook
• Enable your teams to work smarter and be more productive by putting connections, conversations, and meetings in your existing workflow
• Drive powerful AI outcomes with customer 360 data to create customizable, predictive, insights to serve your clients effectively.

Meet us at Booth 229, swing by for some gifts and learn how we can help to improve your sales efficiency right out of your email client!

Sneak Peek: Next Level Prospect Engagement

Stop by the Riva booth #229 for a sneak peek into the future of customer engagement and experience! Imagine a world where your sales, wealth management, and advisor teams effortlessly connect with prospects and customers right out of their email platforms like Outlook or Gmail, providing personalized touchpoints across various channels. No more toggling between multiple systems or struggling to keep all your prospects and customers engaged when providing brilliant customer experiences.

Don’t miss this chance to connect to brainstorm, share expertise, and solve challenges together.

Connect with us 1-on-1 at the World Tour!

The Riva team is excited to meet you at the Salesforce World Tour NYC!

Riva’s industry and technology experts will be there, and we’d love to learn about your Salesforce needs over coffee, lunch, or dinner. A quick “hello” works well, too!

AGG Recap: Salesforce World Tour NYC 2023

Jenna trott.

5 min read | MAY 5, 2023

2023 Key Speakers

Opening Remarks

NYC’s Javits Center becomes home to the Salesforce World Tour; photo courtesy of Geopointe.

One of the highlights was the announcement of this year’s Golden Hoodie recipient. The Golden Hoodie, introduced by Salesforce in 2016, celebrates the trailblazer community and those who have made significant contributions to the Salesforce ecosystem. Recipients of this prestigious award are selected based on their impact within the Salesforce community, which can range from creating innovative apps to providing mentorship to other developers or sharing knowledge through speaking engagements and online forums.

This year’s recipient, Jennifer Cole , is an outstanding problem solver with over a decade of experience in the life sciences industry. Jennifer’s focus is on sales operations, training, and implementing sustainable business solutions that enable teams to achieve greater success. Her trailblazer journey is driven by her passion and backed by the power of the Salesforce community. According to Jennifer, trailblazers are “wonderful creatures” who can be simultaneously students, comrades, and teachers. She encourages others to ask questions fearlessly, as there is nothing that is too messy or junior.

Your Trusted AI Journey Begins Here

In today’s world, AI is becoming increasingly ubiquitous. But Corey Haynes, VP of Financial Services GTM at Salesforce, reassures us that AI is not here to replace us, but rather to help us. By leveraging Salesforce’s AI capabilities and real-time customer data, businesses can personalize and scale their services, leading to increased customer loyalty and exceptional experiences. With the recent announcement of Einstein GPT , Salesforce is poised to completely transform the way businesses interact with their customers, unlocking new opportunities and enabling hyper-personalized experiences that cater to clients’ needs in real time. Salesforce Data Cloud , which combines AI, data, and CRM, allows users to unify customer data from various sources and harmonize it into a single customer graph, which can be used to create personalized experiences in real time. Attendees heard just one of Salesforce’s many success stories: Formula 1 , where Salesforce Data Cloud proved instrumental in providing well-coordinated and consistent experiences for fans. Automated chatbots and refined processes allowed F1 to achieve an 86% first-call resolution rate and enabled them to serve even more fans than the previous year, increasing fan satisfaction from 70% to 88%.

What This Means For Financial Services

How can AI help to transform the financial services industry? Two case studies were highlighted today with Ponce Bank and TD Bank.

Ponce Bank Ponce Bank New is a York-based and Latinx-founded company that works to serve the financial needs of local communities, including small businesses, underserved groups, and immigrant communities. In sitting down with Ponce Bank CEO Carlos Naudon, he described how digital transformation became essential as they realized that providing superior personal services for clients had become very costly. To address this issue, they developed a data transformation strategy to become much more efficient and lower costs, allowing them to spend more time with customers and less time worrying about data accumulation in the back office. Leveraging Salesforce’s AI capabilities, Ponce Bank has been able to create smarter and deeper relationships with customers and prospects, delivering personalized content in real-time at the right moment, while also engaging their audience of underbanked and underserved communities more efficiently. With Salesforce’s support, Ponce Bank has grown to almost $2.5 billion in assets with 270 employees and counting.

TD Bank TD Bank is a U.S. banking subsidiary of the Canadian multinational Toronto-Dominion Bank. Known as “America’s Most Convenient Bank”, TD is hyperfocused on providing exceptional customer service and convenience to the people they serve. The Salesforce team sat down with Kenneth Thompson, SVP of TD Bank who describes the company as “client obsessed”. With the help of cutting-edge technology and innovation, TD Bank has identified and resolved over 100 pain points in the client journey. To make this possible, TD Bank has partnered with Salesforce and together, they have created a three-year roadmap that consists of three crucial pillars centered around consolidating data, removing friction from the onboarding process, and connecting disparate systems to paint a more complete picture of their clients. Thanks to Salesforce’s solutions, TD Bank can now access all of its critical data in one place, which has revolutionized the way they onboard clients and expanded their capacity to build stronger client relationships. This transformation has significantly improved the customer experience for both clients and advisors, reflecting TD Bank’s unwavering commitment of putting client needs first and minimizing obstacles in the customer journey.

As the curtains closed on Salesforce World Tour New York City, attendees were left with a resounding message: the future is already here, and those who have yet to embark on their digital transformation journey must start NOW. While every industry has its unique language, Salesforce speaks them all. With Salesforce solutions, companies can unite their disparate islands of information into a data oasis and make intelligent and informed decisions with the power of AI. The result is hyper-personalized interactions from lead to loyalty.

That’s a wrap on Salesforce’s World Tour NYC ’23 – see ya at Dreamforce!

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Meet Us at Salesforce World Tour NYC 2023

Meet us at salesforce world tour nyc to discover how salesforce & ai drive business growth.

We’re excited to meet you at Salesforce World Tour NYC, where the latest Salesforce innovations take center stage. At our booth, AblyPro will be showcasing how we empower organizations through customized Certinia (FinancialForce) and Salesforce solutions.

As a certified Salesforce and Certinia (FinancialForce) Consulting Partner, AblyPro is dedicated to delivering reliable and long-term solutions for enterprise clients. Our expertise ranges from understanding your business requirements to enabling businesses to deliver powerful customer experiences by improving efficiency via automation and building trust through data security. Explore the possibilities with us at Salesforce World Tour NYC!

See you at the Salesforce World Tour! 

Date: December 14, 2023   Location: New York City Booth No.: 108  

Discover How AblyPro Can Help You:

• Maximize ROI with AI-Powered Solutions  
• Streamline Operations with AI Integration  
• Elevate Customer Satisfaction with AI Insights  
• Reduce Costs with AI-driven Predictive Maintenance  

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Key takeaways from salesforce world tour nyc and dc – a new era of tech advances.

The Salesforce World Tour is a highly-anticipated global event series that showcases the latest innovations in cloud computing and customer relationship management (CRM) technology. Our team of industry experts attended both of the recent Salesforce World Tour events in New York and Washington, DC, and they shared some interesting observations. Here are three key takeaways that businesses should know to better prepare for the second half of the year. 

1. AI is a Force to Reckon With, and It’s Here to Stay

One of the most significant trends in the technology industry is the rise of artificial intelligence (AI). Just look at the numbers: ChatGPT took only two months after its official launch to reach 100 million active users, the fastest ramp in the history of a consumer internet app. TikTok, by comparison, took 9 months to achieve the same milestone. This is a strong testament to both the public excitement over this technology and its perception of AI’s power.  

The B2B world is surely quick to pick up on this trend. From automating routine tasks to providing insights that can inform strategic decision-making, new software powered by AI is being released every day to streamline operations and increase efficiency. Salesforce has been at the forefront of this trend with its Mulesoft and Einstein software . 

Mulesoft is an integration platform that allows businesses to connect their applications and data sources, regardless of where they are hosted. This can help organizations improve their operational efficiency by reducing the time and effort required to manage their technology infrastructure. Meanwhile, Einstein is an AI-powered platform that provides predictive analytics and insights into customer behavior. By leveraging these insights, businesses can improve their marketing, sales, and customer service efforts. 

The question for organizations to answer is how to properly upskill and reskill their workers so they can leverage these nascent technologies it to truly innovate their operations.

2. Companies Need to Better Leverage Technology to Navigate Economic Challenges

We’re in a period of economic uncertainty. The recent workforce shake-ups in the tech world have forced companies to focus on efficiency, agility, and vigilance. Organizations that can successfully navigate these uncertainties through cost-cutting, efficiency-boosting, and thorough digitalization have the opportunity to gain a significant competitive advantage and come out of this period as winners. 

Technologies will play an increasingly important role in both the strategic planning and execution of any growth plan this year. For example, one of the ways that many organizations have adopted to cut costs is by moving to the cloud. By adopting cloud-based solutions, organizations can reduce their reliance on expensive on-premises infrastructure and benefit from the scalability and flexibility of cloud computing. Cloud-based solutions can be quickly and easily scaled up or down depending on business needs, allowing businesses to respond to market changes in a timely and effective manner. This can help businesses stay competitive and agile in a rapidly changing economic landscape. 

3. There is a Constant Need for Technologists Trained to Companies’ Specific Tech Stack. 

As businesses seek to leverage technology to navigate economic challenges and prepare for growth, there is a growing need for technologists trained in the latest technologies. This includes not only AI and cloud computing but also blockchain, cybersecurity, and the Internet of Things (IoT). 

Under economic pressure and rapid technology advances, companies need fast and tangible ROI for any technologies they bring on board and maximum utilization of existing tech stacks. Building a composable roadmap grounded on values and outcomes is the first step. The more important one is to have workers who understand the technologies and can marry them to the specific context of your operations to move the needle. 

Businesses need technologists with a combination of technical skills, business acumen, and open communication to help them reduce risk, speed up onboarding, and start making an impact faster. Technologists need to be able to work closely with business leaders to understand their needs and translate them into technical solutions that drive business values. 

Cultivating a new generation of technologists specifically trained in your ecosystem requires investments in ongoing training and workforce development programs. This can include partnering with talent incubators such as Smoothstack, sponsoring online courses and certifications, and encouraging collaboration and knowledge sharing among team members. 

Conclusion: It’s Time for Hiring Managers and HR Professionals to Rethink Their Priorities

The Salesforce World Tour events in New York and Washington, DC, provided valuable insights into the future of technology and its impact on businesses. As businesses seek to embrace the latest technologies and prepare for the future of work, it’s time for hiring managers and HR professionals to rethink their priorities and hiring approaches to better support these evolving trends and key success factors. 

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Salesforce New York World Tour 2024

Salesforce New York World Tour 2024 . Explore 100+ sessions and 20+ product demos to. If you’re new to salesforce, this event is a great.

This year, we’re bringing the power of integration and automation to it leaders at world tour new york on may 4, 2023. Join us at salesforce world tour new york april 25, 2024 riva is thrilled to sponsor the salesforce world tour new york on april 25th at the javits center!

With 90+ Sessions, Learn How To Lower Costs, Increase Productivity, And Drive Efficient Growth For Your Business.

Here’s a guide for what to expect in.

Salesforce World Tour New York ’24 On April 25 At The Javits Center From 9Am To 5Pm.

9:00 am to 5:00 pm.

Salesforce World Tour, Washington Dc April 10, 2024.

Images references :, ai is here and it’s changing what’s possible..

About a mile and a half west of their midtown manhattan office tower, salesforce hosted their world tour new york for winter 2022.

If You’re New To Salesforce, This Event Is A Great.

The future of business is coming to nyc.

Come Visit Our Booth And Learn More About How You Can Securely Embrace The Benefits Of The Cloud.