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Best Travel Agency Software for Travel Business (September 2024)

Home » Blog » Best Travel Agency Software for Travel Business (September 2024)

Nowadays, most travel agencies use software to operate their travel agency easier and faster by using the best travel agency software available in free and pro versions.

It has many features and functionalities that make it easy to handle and operate your travel business by bookings management, dealing with customers, keeping track of things, taking payments, taking records, and marketing.

These are the 10 best travel agency software to help you to expand your travel industry.

Table of contents

Best travel agency software, what is travel agency software, 1. wp travel : best travel agency software, 2. trekksoft, 3. regiondo, 6. travelperk, 7. wetravel, 10. travefy, 1. booking engines, 2. reservation systems, 3. global distribution system (gds), 4. travel management software, 5. tour operator software, 6. mobile apps, 1. booking management system, 2. inventory management, 3. payment processing, 4. reporting and analytics, 5. marketing promotions, 7. content management, 8. interaction with third-party services, benefits of using travel agency software, costs of travel agency software, things to consider while choosing the right travel agency software, who uses travel agency software, artificial intelligence (ai) and machine learning, predictive analytics and big data, blockchain technology, personalization and customization, remote work and collaboration tools, frequently asked questions about travel agency software.

After analyzing the best travel agency software can depend on your specific requirements and preferences. There are lots of travel agency software in the market.

However, here are ten widely used and highly regarded travel agency software solutions: WP Travel, TrekkSoft, Regiondo, Rezdy, Egencia, TravelPerk, WeTravel, BizAway, Roomex, and Travefy.

Let’s start with understanding what travel agency software is.

Travel agency software is a group of digital tools and programs that make it easier for travel agents to run their businesses and book and handle travel-related services.

The software usually comes with several tools to assist travel companies in running different parts of their business, such as managing their customers, bookings, supplies, payments, reports, and advertising.

Software for travel companies simplifies several tasks and gives them access to a wide range of tools and resources that help them run more smoothly, serve customers better, and grow their businesses.

Top 10 Best Travel Agency Software

WP Travel is a popular WordPress plugin that helps travel agencies, tour operators, and other travel companies handle their business and sell packages and offers.

For travel companies and businesses, WP Travel is a complete solution for you to manage your offers, make booking easier, and provide an engaging experience for customers and users.

The best tour operator software is WP Travel, according to Colorlib. That allows you to create a travel website easily.

WP Travel has been downloaded more than 6K+ globally. This makes WP Travel a popular choice for every travel agency software globally.

Features of WP Travel

1. Booking System WP Travel provides you with very easy-to-booking travel packages. It also has an On-Page Booking platform that users of customers can use the right way to make more bookings.

2. Full Data Reporting For every business, data is very important. WP Travel has an in-build booking stat that supports you in making reports from a range of date groups, types of trips, and locations.

3. Payment System WP Travel offers a free version, you can use Standard PayPal and Bank Deposit. In WP Pro, you can use thirteen more payment methods.

4. Travel Guide It helps you with everything you need to know about the trips you’ve chosen, including unique experiences and suggestions from the local recommendations as well.

5. SEO Optimization WP Travel has built for the best SEO performance, allowing you to create elegant and SEO-friendly travel booking websites in just a few minutes to complete.

Another software, TrekkSoft is a complete planning and control software, which is made for your tour and activity companies, as well as travel companies.

Explore the features and pricing of top tour operator software

These are some features of TrekkSoft travel agency software:

Features of TrekkSoft

1. Booking Management It is an important feature of TrekkSoft, which offers you an integrated tool for handling your plans for trips, events, rentals, and other travel services.

It allows operators to make, plan, and handle bookings easily.

2. Inventory Management This tool supports your companies in handling supplies, access, and capacity for various tours and events.

It gives real-time information on availability and stops overbooking of customers and users.

3. Online Booking Engine TrekkSoft has an adjustable booking engine that can be linked to owners’ websites and social media outlets.

It enables users to search for, compare, and book events and activities online.

4. Payment Processing This platform allows you for safe payment processing, allowing providers to accept payments online from customers through different payment methods. It handles deals, billing, returns, and payment tracking.

5. Customer Relationship Management (CRM) It is the most important tool for your travel agencies and companies. This is most useful for handling customer information, interests, booking records, and contacts.

It helps businesses provide individual attention while establishing long-term relationships with users.

Another agency software, Regiondo provides you with several features that better organize and handle operations for tour and travel agency providers, allowing them to grow their companies and offer outstanding experiences to users.

Features of Regiondo

1. Booking Management Regiondo has an integrated tool for managing plans for trips, activities, events, and destinations. It allows you to make, plan, and handle bookings easily.

2. Online Booking Engine Regiondo gives you a customized online booking engine that can be linked to companies’ websites, social media outlets, and third-party markets.

It allows your users to browse, compare, and book events and activities online.

3. Inventory Management The tool manages your company to handle supplies, access, and capacity for various tours and events.

It gives real-time information on availability and stops overbooking.

4. Payment Processing Regiondo provides safe payment processing, allowing owners to take online payments from customers through different payment methods and platforms.

It handles deals, billing, returns, and payment tracking.

5. Customer Relationship Management (CRM) CRM tool is the best tool for handling your customer information, interests, booking records, and contacts.

It helps businesses provide individual attention and build lasting connections with customers.

Let’s launch your travel booking website today!

Rezdy provides a complete suite of features to simplify organizing and handling tasks for a tour and travel agency providers, allowing them to grow their businesses and offer outstanding experiences to users.

Features of Rezdy

1. Booking Management Rezdy is a travel agency software that gives you a tool for handling plans for tours, activities, events, and destinations.

It manages operators to make, plan, and handle bookings easily.

2. Online Booking Engine Rezdy has a specific booking engine that can be linked to owners’ websites and social media outlets.

It supports users to search for, compare, and book events and activities online.

3. Inventory Management The tool manages the companies to handle supplies, access, and capacity on various tours and events.

4. Payment Processing Rezdy provides you with safe payment processing, allowing owners to accept digital payments from users through different payment options and platforms.

The Egencia provides you with a complete set of tools to ease and improve business trip handling for businesses and their workers.

It helps businesses control costs, enforce policies, support visitors, and gain knowledge about their travel programs, eventually improving efficiency and productivity.

Features of Egencia

1. Booking tool Egencia gives you a complete booking tool that allows visitors to find, compare, and reserve flights, accommodations, car rentals, and other travel-related services.

The software gives users access to an extensive selection of products from different agencies and allows them to customize to their tastes.

2. Policy Compliance Egencia helps your businesses implement travel policies and rules by offering resources for developing guidelines, regulations, and tracking.

3. Expense Management Egencia works with expense management tools to simplify the cost reports process for business visitors.

It manages the users to record receipts, track costs, and send expense reports straight within the app.

Explore this article “Best Online Travel Booking Platforms in 2024”

TravelPerk has a lot of tools that make it easier and better for businesses and their workers to handle business travel.

It helps businesses keep costs down, make sure rules are followed, assist travelers, and learn more about their travel programs, which increases efficiency and output in the future.

Features of TravelPerk

1. Booking Tool TravelPerk has an easy-to-use planning tool where people can look for flights, accommodations, car rentals, and other travel-related services and book them.

It gives you access to a lot of different travel-related products, along with affordable prices and deals.

2. Policy Enforcement TravelPerk helps businesses follow travel rules and policies by giving them tools for making, implementing, and maintaining updates on policies.

3. Expense Management TravelPerk works with expense management tools to make it easier for business travelers to report their expenses.

It takes travelers to record receipts, keep track of their spending, and send in bill reports all from within the app.

WeTravel has many features that make planning and managing group travel and tours easier for agencies and users.

It has tools for managing reservations and payments, communicating, keeping track of participants, making reports on finances and documents, integrating with other services, making changes, and offering customer service.

Features of WeTravel

1. Booking and Registration WeTravel has a user-friendly booking and registration tool for group travel people.

It helps managers build and edit tour pages, handle plans, and receive fees from participants.

2. Payment Processing WeTravel allows safe payment processing, allowing organizers to accept user fees via credit/debit cards, bank transfers, and other payment options.

3. Itinerary Management The tool manages to build and handle trip arrangements, including specifics such as locations, activities, hotel rooms, transportation, and dates.

It gives you a location to find travel information and news.

BizAway is the complete set of tools for you to ease and improve business trip handling for businesses and their workers.

It helps businesses keep costs down, make sure rules are followed, assist travelers, and learn more about their travel programs, which increases efficiency and output in the long term.

Features of BizAway

1. Booking Platform BizAway has a user-friendly booking tool that allows visitors to find, contrast, and book flights, accommodations, car rentals, and other travel-related services.

It gives you access to different sellers’ products, along with discount prices and deals.

2. Expense Management BizAway may be integrated with systems for expense management, which makes it easier for business travelers to submit their expenses.

Travelers may record their spending, keep track of their receipts, and submit expense reports straight via the app.

3. Traveller Support BizAway provides services for workers to help them when they are traveling.

This offers access to travel advisors for individualized help, emergency support, trip warnings and notifications, and round-the-clock customer service.

Roomex is integrated software for travel agencies that is designed to make booking easier and faster for travelers, travel managers, and bookers.

Features of Roomex

1. Travel Booking Platform Roomex is a tool that was made to help people book all of their travel plans, including their hotel reservations.

2. Expense Management It makes it easier to keep track of and balance your travel costs by collecting booking information instantly and connecting to systems that handle expense reports.

3. Traveller Support Roomex gives support to travelers by managing schedules, updating bookings, and providing customer service support 24 hours a day, seven days a week.

Travefy wants to make it easier to plan and book travel, make it easier for travel agents and consumers to work together, and give businesses the tools they need to grow and handle their customers well.

Features of Travefy

1. Collaboration Tools It helps clients and travelers work together by making them share and change plans right away.

In this tool, clients can give comments, make changes, and accept the final schedule.

2. Booking Integration Travefy works with all the big travel companies, like flights, hotels, car rental companies, and travel agents, to make making and managing reservations easy.

3. Mobile Accessibility Travefy has a mobile app dashboard that travel agencies can use to handle their account and schedules from anywhere.

In general, the best 10 travel agency software has various features and functionalities that help travel customers improve their work, handle bookings, and provide better customer service.

Whether you operate tours, run a travel agency, or manage an adventure company, WP Travel equips you with the necessary tools and support to effectively showcase your offerings and attract customers online.

Types of Travel Agency Software

There are several kinds of travel agency software according to their main purposes, the people they are intended for, and how they are applied.

Different types of travel agency software exist according to their main goals, target users, and application methods.

These are some famous types of travel agency software:

Booking Engines are online tools that let customers explore, analyze, and make direct bookings for accommodations, flights, vehicle rentals, and other travel-related services via websites or apps.

Travel agencies use reservation systems, which handle and process reservations for accommodation, transportation, tours, hotels, and other travel-related services.

It includes functions for receiving payments, managing bookings, managing stocks, and reporting.

When people use GDS platforms, they can access a wide range of travel-related products and services from various wholesalers and providers.

These include hotels, planes, rental cars, and vacation packages.

Travel agency software contains management tools to help company travel companies and teams plan work trips for their employees.

Most of the time, they have tools to help them follow the rules, keep track of their costs, file records, and do their duty of care.

Travel companies and tour operators are the only ones who can use tour operator software to plan and sell holiday packages that include trips, events, and other travel experiences.

It has tools for arranging trips, making plans, taking orders, and talking to customers.

Above all, WP Travel has been downloaded more than 6K+ globally. This makes WP Travel a popular choice for every tour operator globally.

Mobile apps are parts of software made for smartphones and tablets that let travel managers see information about customers and bookings, talk to customers, and make travel plans while customers are on the go.

Apps for phones can be used as part of bigger software tools for travel companies.

These are some of the most well-known types of tools for travel companies that you can buy. The software has more than one of these features to meet the needs of your travel companies and people working in the travel business.

Features of Travel Agency Software

Travel agent software has many features that are designed to make running the business easy in various ways.

These are some features of travel agency software that help you improve your business are as follows:

Booking flights, hotels, car rentals, trips, and other travel services for your clients or customers is something that travel companies can do with the help of a booking management system.

It has tools for planning trips, checking for availability, finding the best price, and confirming bookings.

In charge of the collection of travel items that are offered, such as flights, hotel rooms, rental cars, activities, and tour packages.

It helps you see products, prices, and information from sellers and suppliers in real time.

It helps safe booking activities, such as credit card payments, bills, and keeping track of payment processing.

The payment systems and financial management tools that work with travel agency software make it easy to handle payments.

The reports give information on sales, ticket trends, customer groups, income, and other important factors.

It helps agencies make data-driven choices, improve processes, and track business success.

The advertising and marketing tools include email marketing, social media integration, award programs, and ad campaigns. Having travel agency software with marketing tools helps you get and keep customers, improve your brand, and make sales.

Content Management supports you to control the information on the website, like promotions, blog posts, videos, and trip packages. You can keep an interesting online profile and show off your services well with these applications.

You can collaborate with outside services like metasearch engines, review sites, online travel agents (OTAs), and travel insurance companies.

It helps your company or business reach more people and supports the booking process better for customers.

These features help your travel companies organize their work, become more efficient, provide better customer service, and grow their businesses in the demanding travel market.

With all of these features, WP Travel is a great choice for your tour and travel companies and travel businesses that want to show off their services, bring in new customers, and make it easy for people to book online through their WordPress sites.

Useful for You: What is the WP Travel plugin? Features, Installations [Guide]

The benefits of using software for travel companies have many advantages that help them be more productive, successful, and efficient related to others.

In addition, access to your in-depth customer profiles and real-time product information allows workers to provide personalized service, address specific needs, and offer up-to-date choices to clients.

These are some key benefits of using travel agency software:

• Streamlined Operations
• Enhanced Customer Service
• Increased Productivity
• Real-Time Information
• Improved Decision Making
• Better Financial Management
• Enhanced Marking Capabilities
• Flexibility and Scalability
• Competitive Advantage

Overall, travel agency software gives you several benefits that allow your agencies to extend operations, better customer service, improve decision-making, and stay competitive in the travel and tourism field.

Most travel agencies use the WP Travel plugin, which helps improve your travel business. You can use the WP Travel Pro version to get more features and facilities.

WP Travel Pro comes loaded with advanced premium features, enhancing the capabilities of your travel booking website with remarkable features that empower you to maximize the potential of your business effortlessly.

The price of travel agency software can change based on the features, how well they work, and your business’s needs. Here are some general pricing rules:

Monthly Subscription Plans Most software for travel agencies is paid for every month. Plans for beginners usually cost between $49 and $99 a month.

Enterprise Solutions Enterprise solutions may be offered for travel companies that are bigger or have more specific needs. Pricing for business goods can change greatly based on customization and extra services.

Free demos and Limited Versions Some companies give free demos or limited-feature versions of their tools.

Consider Your Business Needs Evaluate your agency’s size, number of sales, and unique needs.

For simple membership plans, travel agency software can cost as little as a few hundred dollars a month. For enterprise-level solutions with several advanced features and customization options, it can cost several thousand dollars a month.

WP Travel Pro is a more complete and feature-packed option. For your small businesses, WP Travel Free is best for only basic features.

On the other hand, WP Travel Pro is better for larger companies that need more advanced features, customization choices, and paid support.

Choosing the correct travel agency software is the best choice that can affect how well your business works, how much it produces, and how much money it makes.

When you evaluate your choices, here are some important points to choosing the right Travel Agency Software:

• Feature Set
• Scalability
• Integration Capabilities
• User Experience
• Training and Support
• Security and Compliance
• Cost and Return on Investment (ROI)
• Reviews and References

You can choose the right travel agency software that fits your business needs, helps you reach your goals, and helps you succeed in the tough travel industry by carefully considering these factors and doing a lot of research.

Many people in the travel business use travel agency software to make things run more smoothly, provide better customer service, and keep track of plans more effectively.

Travel agency software is an important tool for many people in the travel business because it helps them organize processes, work more efficiently, and give travelers the best service possible.

Here are the same primary users of travel agency software:

• Travel Agencies
• Travel Agents
• Corporate Travel Managers
• Tour Operators and Wholesalers
• Travel Suppliers

Some travel agents use this software to find out about places to visit, compare prices, and make custom plans for their customers.

They can quickly book flights, hotels, trips, and other travel-related services, ensuring smooth experiences for clients. Company travel managers use travel agency software to plan work trips and keep track of everything, from planes and hotels to transportation and costs.

Tour providers use the software to plan and sell trips, handle supplies, and support bookings for group trips.

Additionally, hotel managers engage with travel agency software to update supplies, handle schedules, and work with travel agents. Also, you can engage with this travel agency software.

Future Trends in Travel Agency Software

Now several new trends are affecting the future of travel agency software, trying to better user experiences, improve operating efficiency, and adapt to travel industry dynamics.

These are some future trends in travel agencies:

AI development features such as robots, virtual assistants, and personalized advice will become increasingly common in travel agency software.

Travel agency software will use machine learning and big data to predict tourist tastes, forecast demand, and improve price strategies.

Blockchain technology can change the travel business by improving transparency, security, and trust in interactions.

Travel agency software continues to focus on personalizing and customization, integrating trip experiences to individual tastes and interests.

With the increasing popularity of remote work travel agency software, collaboration tools, and online work powers ease interaction and collaboration among agents, managers, and clients.

In conclusion, future trends in travel agency software indicate the travel industry’s ongoing digital change driven by technological innovation, changing customer tastes, and growing market factors.

By utilizing these trends, travel companies can adapt to the changing environment, separate their products and services, and remain successful in the dynamic travel and tourism market.

In the end, the best travel agency software options represent an extensive range of tools built to meet your needs of travel workers across various in the travel industry.

These software solutions support you with an extensive selection of features and functions, including booking management, CRM interaction, schedule development, reporting tools, and mobile connectivity, among others.

If it’s a small travel agency, a corporate travel management business, or a tour operator dealing in outdoor tours, these are the software that helps you design to fit specific business needs and goals.

For small travel agencies, purchasing the right travel agency software is important for improving operations, handling bookings quickly, and offering outstanding service to clients. WP Travel offers an easy-to-use system with features for example booking management, cost monitoring, and compliance with policies, all crucial for small businesses.

There is some free or open-source travel agency software available: WP Travel, Travelomatrix, PHPTRAVELS, Ocerra, Travel Agency Lite

Customer Relationship Management (CRM) Software is used in the tourism business. CRM software is used for handling customer data and relations. Travel agencies use CRM software to keep records of client interests, plans, and inquiries.

Here are some software for travel and tourism to help you: WP Travel, Booking.com, RezdyPty Ltd, TrakkSoft

Yam Bahadur Chhetri is a content writer and vivid contributor to the WordPress community and a WordPress enthusiast with an experience of 7+ years in the relative field. He also loves to develop WordPress Themes, Plugins, and custom WordPress development for clients.

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7 best travel agency software to boost revenue in 2024

• 11 min read

What is travel agency software?

What should you look for in software to manage your travel agency.

• best software for travel agencies in 2024 

Your client's experience with your travel agency starts well before they set off on their trip. Instead, their journey begins the moment they go to your website to see what your agency has to offer. From there, communication, itinerary planning, payment options, and timely updates are all important components of the overall package that make up a great travel booking experience.

The best travel agency software helps you provide the service you need to foster strong relationships, retain clients, and drive revenue.

Read our list of the 7 best travel agency software tools in 2024 to transform your agency into a premier destination of its own.

Travel agency software covers any tools that can help your travel agency operate more efficiently, delight your customers, and find and book hotels, air travel, trains, and car rentals.

Some tools help book flights and hotels, while others are focused on marketing, client communication, or building a website that converts visitors.

The best travel agency software should help you streamline your workflows and give your clients the service they need. Here’s what to look out for when evaluating tools for your travel agency.

• Travel options: Good booking software should give you access to a wide range of flights, hotels, car rentals, and tours.
• Cost reduction: Travel is expensive. Good travel agency software ensures that you can get prices that are acceptable to your clients while leaving you with enough profit.
• Customer experience: The best software for travel agencies gives your clients an excellent customer experience. Branded client portals are effective ways to centralize client communication and provide excellent transparency.
• Efficiency: Travel arrangements require complex and often disparate workflows. Any travel agency software you choose should be able to streamline your workflows so your service is fast and efficient.

Now that we know what to look out for, let’s get into our list of our favorite tools to run your travel agency.

10 best software for travel agencies in 2024 

Here are our top picks for the best travel agency software available on the market today:

Alright, let’s take a look at what each tool does, how much it costs, and what real customers have to say about them.

1. TravelPerk

• Best for: Booking trips for your clients
• Pricing: Starts at $99 per month, plus 3% of each booking

TravelPerk is an all-in-one tool for booking and managing everything your client needs for a trip. The tool gives travel agencies access to a wide range of flights, hotels, trains, and cars, so they can put together superb inventories at great prices. While it’s a great choice for travel agencies, it’s also a good option for large teams who need business travel management solutions.

The TravelPerk interface is clean and modern. It acts as a portal to an incredible travel inventory that is capable of meeting all your clients' needs. The search filters are solid and remove a lot of time-consuming tasks. The mobile app is another great feature that allows agents to work on the go.

Other interesting features of the app include carbon footprint tracking, which is a good tool for environmentally conscious clients. What’s more, if you have a lot of business travel clients, you can take advantage of VAT recovery and even integrate individual travel policies into the platform to track travel expenses.

Overall, TravelPerk saves you time on bookings while giving you access to a wide range of inventory. What’s not to like?

TravelPerk notable features

• A centralized platform to help streamline the booking process
• Access to a huge inventory of flights, hotels, and transport options
• Carbon footprint tracking

TravelPerk reviews

Here is what real TravelPerk customers have to say about the solution.

• G2: 4.6/5 ⭐
• Capterra: 4.8/5 ⭐
• GetApp:   4.7/5 ⭐

• Best for: Client management and communication
• Pricing: Starts at $29 per month per user

Copilot is the platform service businesses are built on. It allows firms and agencies of all sizes to bring their entire tech stack under one roof. From communication, contracts, payments, intake forms, and more, Copilot is a one-stop shop for running a service business. And because running a travel agency is very customer-focused work, Copilot focuses mainly on the client experience and the customer-facing side of your business. The goal is to create such a great, personalized customer experience that your clients keep coming back to you to plan their trips.

Some Copilot features that work well for travel agencies include customizable intake forms so you can better understand your client’s travel needs. These forms help you collect pertinent information that you can easily transfer into an integrated CRM tool. What’s more, you can build beautiful branded client portals to centralize itinerary planning and other requirement discussions.

A client portal also offers secure file-sharing, which you can use for travel documents, visas, and information about flights, hotels, car rentals, and more. Having all these documents available on the cloud and in one centralized place is a huge benefit for your clients.

Another great Copilot feature that will help your travel agency is the in-built payment management. You can create invoices, subscriptions, and offer secure checkout — which means your clients have flexible and easy ways to pay for their travel.

Overall, Copilot is an indispensable tool for travel agencies who want to demonstrate their professionalism and trust by providing a user-friendly client portal that your customers will love.

Copilot notable features

• Automated onboarding workflows that help you collect important client details and cut down on your admin work.
• Integrated payment portals that offer clients different payment options, including subscription payments.
• White-label client portals that centralize communications share important travel documents and keep everyone up to date about how travel plans are progressing.

Copilot reviews

Here is what real Copilot customers have to say about the solution:

• G2: 4.8/5 ⭐
• Capterra: 4.9/5 ⭐
• Software Advice: 4.9/5 ⭐

3. WeTravel

• Best for: Payments for group travel
• Pricing: Starts at $79 per month, with custom plans for travel agents

WeTravel started out life as a platform to help simplify payments for group tour operators. However, it has expanded over the years and now it is used by travel agents to solve the complexity of group travel.

The big idea with WeTravel is that you can easily generate a slick, professional page for group trips. Your page means you can centralize everything you need for the trip and include photos, itinerary descriptions, and traveler information.

However, perhaps the best feature is the secure payment portal that solves the messy problem of taking payment from a wide array of travelers. Clients can pay by card or electronic transfers, and you can even offer payment plans.

WeTravel’s easy-to-use interface and superb drag-and-drop inventory creation are excellent features for small travel agencies who want to provide high-quality and polished customer experiences. Their processing fees are just 1%, which is very competitive.

You can also integrate WeTravel with marketing tools to help you capture leads and send out promotional materials for various trips. However, WeTravel might not work for very complex itineraries. Additionally, it’s mobile-friendliness does need a little work. But don’t let that put you off, because WeTravel is a great tool to have in your arsenal.

WeTravel notable features

Wetravel reviews.

Here is what real WeTravel customers have to say about the solution.

• G2: 4.1/5 ⭐
• GetApp:   4.8/5 ⭐

4. Avochato

• Best for: Text message notifications
• Pricing: Starts at $19 per month, with custom plans for busier agencies

Keeping clients up to date on travel information is a big challenge these days. One of the best ways to ensure that clients have the information they need is by SMS because the technology has incredible open rates of around 98% .

Avochato is an SMS business communication platform. While it’s not solely focused on travel agencies, it’s used widely across the industry to provide the swift and personalized communication that clients treasure.

Conversational customer support is a big advantage in relationship businesses like travel. Avochato helps teams deal with booking inquiries, trip updates, promotional messages, and even gathering feedback. It’s very intuitive, and if you’re a growing agency, it’s more than capable of scaling with you.

However, WeTravel is not perfect. For starters, it’s very US-focused, which might not work for every travel agency. What’s more, it’s a little pricer than some other SMS solutions out there. Finally, while it does provide support for video and images via MMS, the communications might lack the immersion of a client portal or email communication. That said, it’s a great tool for communicating critical information that won’t get lost in your client’s inbox.

Avochato notable features

• Shared team inbox that allows multiple agency staff to communicate with clients
• Excellent integration with CRM tools
• Broadcast or schedule SMS messages for announcements, reminders, offers, and trip details

Avochato reviews

Here is what real Avochato customers have to say about the solution.

• G2: 4.4/5 ⭐
• Capterra: 4.7/5 ⭐

• Best for: Business travel bookings
• Pricing: Starts at $4 per booking

BizAway launched in Stockholm, Sweden, almost a decade ago with the goal of streamlining the travel process for businesses and agencies. Since then, it has expanded internationally, but it is still primarily focused on the European market.

Some of the problems that BizAway solves include fragmented, time-consuming, and frustrating booking experiences across multiple platforms. It’s also adept at expense management and compliance with business travel policies, with a particular focus on approvals and policy control.

While BizAway is the best tool for European travel, that’s not to say that it won’t work for different regions. Indeed, they have a huge inventory for worldwide travel thanks to widespread access to various travel suppliers.

The booking interface is gorgeous and makes it simple to find and secure hotels, car rentals, trains, and more from inside the platform. It also integrates well with CRM, HR, and accounting software, making it a good choice for both travel agencies and corporations.

Overall, BizAway makes our list of the best travel agency software because it can save you money on travel packages. For travel agencies, any tool that helps you achieve better margins is worth having in your software stack. Sure, it might lack some of the deep customization options of its competitors, but make no mistake, this is a solid solution that makes travel and booking management far easier.

BizAway notable features

• Superb user interface booking system
• Excellent and in-depth reporting tools
• Superb expense management and policy control tools for corporate travel clients

BizAway reviews

Here is what real BizAway customers have to say about the solution:

• Software Advice: 4.7/5 ⭐
• GetApp: 4.7/5 ⭐

• Best for: Building a travel agency website
• Pricing: Starts at $14 per month, but busy agencies will need higher-tier plans

Webflow is a visual website building site with CMS and hosting capabilities. It allows businesses of every type to build professional-looking custom websites that are ready for the modern age.

While there are many solid template-based website builders out there, Webflow is a winning choice for travel agencies for a number of reasons. Firstly, travel marketing is heavily reliant on images. Webflow helps you sell experiences because it handles visuals superbly. Additionally, it offers great responsive design, which is essential for clients who browse for trips via mobile. Finally, Webflow integrates well with third-party custom booking systems.

Weflow is flexible enough to suit a wide variety of travel agencies, from small operators to luxury travel websites. It’s very easy to build a site that will totally wow your clients without knowing any code. This feature will save you money on maintenance and getting your site built. When you add in Webflow’s hosting, these advantages alone are enough to justify its monthly price.

Another thing to consider is that Webflow builds fast-loading websites. Website loading speed is important to clients, and it’s also an SEO ranking factor. But that’s not the only way that Webflow will help with SEO. It also comes with SEO tools that help you structure your site so that you maximize visibility and promote organic site visits.

Overall, Webflow is a powerful web design tool that lets you build superb, visually appealing websites. A well-designed, secure, and fast-loading website is the first step on the path towards building trust and credibility, which are essential in the travel industry.

Webflow notable features

• Customizable design that helps you create a unique and visually striking website without coding
• Build in CMS to manage your destinations, tours, packages, blog content, and more
• Easy integration with booking and payment tools

Webflow reviews

Here is what real Webflow customers have to say about the solution.

• Capterra: 4.6/5 ⭐
• GetApp:   4.6/5 ⭐

• Best for: Customer operations
• Pricing: Starts at $59 per month

Since Front was launched in 2013, it has become widely adopted by travel agencies and other businesses as a way to enhance collaboration and customer communication via shared email inboxes.

Travel planning involves a lot of communication with hotels, car rentals, tour operators, trains and buses, and so on. Front helps you centralize these communications so that nothing is missed or forgotten.

The front really comes into its own for travel agencies, thanks to a few core features. Firstly, it’s a great way to collaborate on travel inventories because members can leave notes, assign tasks, and trash out the finer details, all in one place. What’s more, the booking tools are great for group planning.

If you’re a very small travel agency, some of the features might feel excessive. However, for busy teams, you can customize Front around your workflows, benefit from data & analytics tools, and get real-time visibility into which tasks your agents are handling, and which have fallen through the cracks.

Overall, Front ensures that your back office is streamlined, efficient, and on top of everything.

Front notable features

• Shared inboxes are a great way to provide much-needed visibility and oversight into disparate travel communications
• Superb templates for providing travel updates
• Excellent integration with CRM and booking tools

Front reviews

Here is what real BizAway customers have to say about the solution.

• G2: 4.7/5 ⭐
• GetApp: 4.6/5 ⭐

The best travel agency software makes life easy for you and your clients. Whether it’s by giving you access to a wider range of hotels and flights, ensuring your communication is timely, and that you can offer flexible ways for your client to pay.

Copilot’s super client portals help you streamline your onboarding, client communication, progress, document sharing, and payments. Sign up for a free Copilot trial today and take a holiday away from disorganized communication, inefficiency, and slow payments.

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How to choose the best travel agency software.

Navigating the world of travel agency software can be a daunting task, especially with the multitude of options available. Did you know that tools like TravelPerk and FareHarbor are considered among the top software for travel businesses this year? This blog post is designed to simplify your search by breaking down crucial factors such as essential features, pricing models, user-friendliness, and more to look for when choosing a travel agency tool.

Stick around, we’re about to embark on a journey to find your ideal travel agency software solution.

What is Travel Agency Software and Who is it Useful For?

Travel agency software is a digital platform designed specifically for travel agencies and tour operators to streamline their online booking process, enhance customer experience, and manage various aspects of travel management.

It is useful for a wide range of businesses, from small agencies to large enterprises, that deal with selling tickets, organizing tours and activities, and providing comprehensive booking services.

Definition of travel agency software

Travel agency software is a tool for travel businesses. It helps them manage bookings, tickets, and client needs in one place. This includes places to stay, trips to take and flights.

Some of these tools can work with other business tools too. It makes running a travel agency smoother and less hard.

Target audience

Travel agency software is for a wide range of people. It suits small business owners who have travel agencies. This tool also works well for big companies. They can use it to plan their staff’s trips.

Anyone who wants an easy way to handle travel plans should think about using this software. This includes tour operators and those in charge of corporate travels. Selling tickets, planning tours, and booking are some tasks the software can do fast.

So, both new startups and established firms will find it useful.

The software makes it simple to manage every part of a trip. Travel agents and operators can use its features to make their work smooth. So if you run a tour company or own a travel firm, this tool is for you!

Benefits of Travel Agency Software

Travel agency software offers numerous benefits to travel agencies of all sizes. It enhances efficiency and saves time by automating various processes such as booking and reservation management.

This not only streamlines the online booking process but also enhances the overall customer experience. Additionally, travel agency software is cost-effective, helping businesses save money on manual labor and other expenses.

Overall, it plays a crucial role in improving the operations and productivity of travel agencies while ensuring an enhanced customer experience.

Efficiency and time-saving

Travel agency software makes work fast. It cuts down time spent on tasks. With it, travel agents can make bookings in a few clicks. There is no need for long phone calls or manual data entry.

More work gets done in less time. The software does lots of tasks at once too! It checks prices, finds seats and even sends tickets to customers all by itself! This not only speeds up work but keeps clients happy as well.

Time is money in business and this tool helps save both!

Cost-effectiveness

Travel agency software offers cost-effectiveness for travel agencies of all sizes. By automating manual tasks, streamlining processes, and reducing the need for paperwork, these software solutions help save valuable time and resources.

This translates into cost savings by minimizing labor costs and increasing operational efficiency. Additionally, some software options offer flexible pricing models that can be tailored to fit different budgets, making it easier for small businesses and enterprises alike to find a solution that suits their financial needs.

With cost-effective travel agency software, agencies can focus on delivering exceptional service to their customers while maximizing profitability.

Enhanced customer experience

Travel agency software plays a crucial role in enhancing the customer experience. By streamlining online booking processes and offering real-time product reviews, travelers can make informed decisions.

With integration capabilities, travel agencies can provide comprehensive booking software that allows customers to easily reserve flights, accommodations, and activities. This not only saves time but also ensures a seamless and hassle-free booking experience for customers.

Additionally, by using travel agency software with customer relationship management (CRM) features, agencies can personalize their services and offer tailored recommendations based on customer preferences and past bookings.

Essential Features and Functionality to Look for

When choosing travel agency software, it is important to consider essential features and functionality that will streamline your booking process and enhance the customer experience.

Look for software that offers easy booking and reservation management, integration capabilities with third-party tools, robust reporting and analytics, as well as customization options to tailor the software to your specific needs.

Booking and reservation management

Travel agency software offers a booking and reservation management system that allows travel planners to efficiently handle reservations. With this feature, they can easily reserve rooms, flights, and activities directly from their agency website.

This streamlines the booking process and enhances the overall customer experience. Some of the best travel agency software options include Egencia Suite, Lemax, TravelPerk, TravelWorks, WeTravel, Rezdy, TrekkSoft, and Avochato.

These comprehensive booking software solutions offer real-time product reviews and integration capabilities with third-party tools to further optimize the reservation process for travel agencies.

Integration with third-party tools

Travel agency software that offers integration with third-party tools can greatly enhance the functionality and efficiency of your business operations. By seamlessly connecting with other software and platforms, such as accounting systems, email marketing tools, customer relationship management (CRM) platforms, and payment gateways, you can streamline your processes and improve productivity.

For example, integrating with accounting software like Xero or QuickBooks allows you to automate financial tasks and easily track expenses. Integration with email marketing tools like Mailchimp enables targeted communication with customers, while CRM integration helps you manage client relationships effectively.

This level of connectivity ensures a smooth flow of data between different systems, eliminating manual work and reducing errors. With seamless integration capabilities in travel agency software solutions, you can optimize your operations and provide a better experience for both your team and customers.

Reporting and analytics

Reporting and analytics are essential features to consider when choosing travel agency software. These tools provide valuable insights into the performance of your business, allowing you to make informed decisions and improve your operations.

With reporting capabilities, you can track key metrics such as bookings, revenue, and customer satisfaction. Analytics help you analyze trends and spot opportunities for growth. By understanding data from different sources, like customer reviews or product ratings, you can identify areas that need improvement or optimize your offerings based on real-time feedback.

Reliable reporting and analytics functionalities in travel agency software enable you to stay competitive in the industry and deliver exceptional experiences to your customers.

Customization options

Travel agency software should offer customization options to meet the specific needs of each travel agency. This allows agencies to tailor the software according to their preferences, branding, and business processes.

Customization options can include adjusting the user interface, adding or removing features, integrating with other tools, and configuring workflows. By having these customization options available, travel agencies can optimize their operations and provide a more personalized experience for their clients.

It’s important for agencies to consider this aspect when choosing travel agency software to ensure they have the flexibility they need to meet their unique requirements.

Things to Consider When Choosing Travel Agency Software

When choosing travel agency software, it is important to consider factors such as budget and pricing models, user-friendliness, customer support and training, as well as security and data privacy.

Budget and pricing models

Choosing the right travel agency software involves considering your budget and the pricing models offered. Here are some factors to keep in mind:

• Compare the prices of different software options to find one that fits within your budget.
• Look for flexible pricing models, such as monthly subscriptions or per booking fees, that align with your business needs.
• Consider any additional costs, such as setup fees or transaction fees, when evaluating the overall affordability of the software.
• Take into account the scalability of the pricing plans. Ensure that you can easily upgrade or downgrade as your business grows or changes.
• Look for software providers that offer free trials or demo versions so you can test the product before committing financially.
• Consider the value for money. Look beyond just price and consider the features and benefits provided by each software option.

User-friendliness

User-friendliness is an important factor to consider when choosing travel agency software. It’s all about how easy the software is to use and navigate. Travel agencies need software that doesn’t require a lot of training or technical expertise to operate effectively.

The goal is to find a system that can be seamlessly integrated into existing workflows and allows agents to quickly access the information they need without any hassle. User-friendly software should have intuitive interfaces, clear menus, and straightforward navigation options.

This ensures that agents can efficiently perform tasks like booking reservations, managing itineraries, and generating reports without wasting time figuring out complicated processes.

Customer support and training

Another important factor to consider when choosing travel agency software is the availability of customer support and training. It’s crucial to have access to reliable support channels, such as a helpdesk or live chat, in case you encounter any issues or need assistance with the software.

Additionally, look for software providers that offer comprehensive training resources, including tutorials and documentation, to ensure that you and your staff can quickly learn how to use the system effectively.

Reliable customer support and thorough training materials are essential for a smooth transition and ongoing success with your chosen travel agency software.

Security and data privacy

When choosing travel agency software, security and data privacy should be top priorities. You want to ensure that your customers’ personal information and payment details are protected from any potential breaches or unauthorized access.

Look for software providers that offer robust security features such as encryption, firewalls, and secure servers. It is also important to check if the software complies with industry regulations for data protection, like GDPR (General Data Protection Regulation).

Consider reading reviews and ratings from verified users to get an understanding of how well the software performs in terms of security measures. Keeping your clients’ data safe is crucial for maintaining their trust and reputation of your travel agency.

Conclusion and Recommendations

When choosing the best travel agency software, it’s important to consider factors like your budget, user-friendliness, customer support, and data security. Look for software that offers essential features such as booking management and integration with third-party tools.

Reading real-time product reviews can also help you make an informed decision. Some recommended options for travel agency software include TravelPerk, FareHarbor, Egencia Suite, and Lemax.

By selecting the right software, you can streamline your online bookings and enhance the overall experience for your customers.

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Anisha Jain

Anisha Jain, a dynamic professional in the sports SaaS industry, transitioned from economics to digital marketing, driven by her passion for content writing. Her tenure at TBC Consulting culminated in her role as CEO, where she honed her skills in digital strategy, branding, copywriting, and team management. Anisha's expertise encompasses various aspects of digital marketing, including 360-degree marketing, digital growth consulting, client communication, and business development, making her a versatile asset in the SaaS domain.

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The Goodwin solution was made by travel professionals with 15+ years of experience in the industry for travel professionals. It aids tour operators, Online Travel Agencies, and Destination Management Companies by facilitating... Learn more

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10 Best Travel Agency Software & How to Choose One

Guide to Choosing the Travel Agency Software for the Tourism Industry. We delve into the realm of travel agency software solutions, identifying the best options for fostering growth.

Managing Director at SyncMatters, Europe

Published: Aug 20, 2022

| Last updated on Apr 19, 2024

| 27 mins read

Download Now: Free "CRMs Powerhouse 2023-2024" eBook

What is a travel software?

Travel agency software is a type of Software-as-a-Service (SaaS) platform that helps organizations in the travel industry handle a variety of operations. These include generating vacation packages, booking travel services, handling payment gateways, designing and arranging itineraries, keeping track of customers, and streamlining workflows.

CRM software for travel agencies is critical for improving overall efficiency for numerous stakeholders in the travel industry, including OTAs, traditional travel agencies, DMCs, tour operators, travel management businesses, and travel advisors.

Why do travel companies need travel agency management software?

Customer relationship management (CRM) benefits travel agencies and hotel firms by simplifying data management and enabling personalized customer experiences. Travel agents, for example, can create personalized itineraries, book destinations based on preferences, and analyze travel records from a single database.

What is a CRM in the travel industry?

In today's highly competitive tourism service sector, simply having a computer with Internet access and a telephone is no longer sufficient. Relying on such limited resources puts your company at risk of bankruptcy. That's why CRM for travel agencies has become an absolute necessity. Implementing a CRM solution will not only enhance your sales but also ensure that your service quality remains at an exceptional level.

Top Rated Solution

By the way, no matter what industry you work in, you may find the following CRMs useful:

• Zoho - the best CRM for small businesses
• Salesforce - the best enterprise CRM system
• Pipedrive - the CRM system focused on successful sales
• Capsule  - best for sales teams wanting a simple and affordable solution
• monday sales crm - easy to use CRM platform

To ensure successful automation, the CRM software needs to consider the specific requirements of this business, which include:

• Strategic partner database: The software should efficiently process client information so that managers can quickly select and create profitable offers for them.
• Tourism sector features: To enhance tour sales, it is important to incorporate effective marketing strategies and promotions.
• Advertising: Keeping customers informed about "hot" tours can be done through IP telephony, SMS, or email notifications.

If you are a travel business owner, these CRMs will come in handy:

• Microsoft Dynamics 365

What features and functionality to look for in travel agency software

One of the key aspects of the tourism industry is its inherent seasonality, which leads to constant fluctuations in tour prices. To effectively navigate these changes and provide customers with accurate pricing information, a CRM system can prove invaluable for travel agencies. By automating processes and promptly notifying customers about the "real" price of tours, the CRM system enables travel agencies to stay responsive and adaptable in a dynamic market.

Main tasks of CRM for a travel agency:

• automate the work of your managers;
• store all information about purchased tours for each of your clients;
• promptly register new applications;
• automate the system of discounts for certain tours;
• quickly draw up documentation for tours;
• record expenses with operators and customers;
• integrate the program with the hotel and ticket booking software.

The Advantages of Using a CRM for travel company

Information technology plays a crucial role in enhancing the interaction between travel companies and their clients. It not only improves management functions but also helps in building strong relationships. The tourism industry is highly competitive, which makes it imperative for travel agencies to have the right sales funnel, loyalty programs, effective advertising, and tools to engage potential customers. A robust tourism CRM system encompasses all the necessary tools to efficiently manage managers, partners, customers, and accounting.

Unlock the CRM Benefits with a Free Consultation! 

Sales control

A tourism CRM system empowers travel agencies to track sales, improve conversions, and determine the most profitable destinations. CRM in the travel sector tracks employee performance, gathers valuable customer data, defines target audiences, compares sales across various time periods, and executes numerous other functions to enhance sales effectiveness.

Management of the company

The travel agency owner gains access to a user-friendly tool that streamlines business processes and enables easy automation. With the ability to update customer statuses, implement personalized loyalty programs, process applications, and send automatic emails and reminders, managing the company becomes simplified and efficient.

CRM for a travel agency has extensive analytical capabilities and collects detailed reports . It can be an accounting of all finances, sales analytics for specific countries, tools for creating a sales funnel and tracking the company's growth dynamics. There is also data about customers, the reasons for their refusals, the need for services, and other reports. Everything is collected in a convenient interface and allows for detailed analytics.

With comprehensive reports and a wide range of marketing tools , you can effortlessly grow your business and enhance your company's capabilities. Marketing tools encompass sending personalized messages and exclusive offers, implementing loyalty programs, strengthening your brand, developing mobile applications for customers, and integrating with various systems, among other features.

Document management

A travel CRM system provides a comprehensive package of documents that can be easily filled out. You can effortlessly upload contracts, reservation letters, tourist attractions, contract addendums, and other necessary documents for your travel agency's operations..

[Related Article: What are the functional & technical features of CRM software? ]

How to Choose the Perfect Software for travel company

In this post, we will discuss the most widespread CRM for tours and travel. Before deciding to use a specific software, consider the following points:

• how the system is implemented;
• technical features;
• number of valid users;
• how convenient the interface is;
• what is your budget;
• security of stored data.

Take special notice of the integration capabilities when choosing a CRM system. If the CRM program can connect with other apps, you won't have to manually import data. This automation saves valuable time, which is especially crucial for travel agencies that rely on integration with their website, online payment systems, and hotel connections. Investing more time in selecting the right CRM system will allow you to stay informed about the current processes of your business.

[Related Article: How to Choose a CRM System ]

Top 10 best travel agency software

Below we will consider the TOP-10 best CRM for the travel industry . 

1. Freshsales

Freshsales is a simple CRM system. It is a one-in-all system for travel agencies like yours, seamlessly integrating with your business environment and assisting you in staying ahead of the competition. A full-fledged CRM system for communications, management, and collaboration. The platform is universal. Here you can save projects, files, messages, tasks, and contacts.

Information about each client is always at hand: correspondence, ordered tours, notes, and wishes of the client. With such possibilities, you can select tours for the client, anticipating wishes. 

- Pros 

With this CRM system for a travel agency , there are no large and complex setup operations, many integrations work, and all operations are performed and stored in the cloud. Users have a number of additional features, including automatic dialing, call recording, call forwarding, and affiliate program management.

Integrations for productivity applications are limited. Importing data is tough for users.

With Freshsales, you get what you paid for and nothing more.

• Free Version
• Growth: $9 per user, per month, billed annually
• Pro: $39 per user, per month, billed annually
• Enterprise: $59 per user, per month, billed annually
• Free Trial: 21 days

Tools include everything you need: calendar contacts, document management, tasks and more. Creatio mobile version is available for a smartphone or tablet. This CRM for tourist industry makes it possible to keep all company documents and quickly find any contract, account, or visa application. 

The system will assist you in responding quickly to any tourist request and staying in touch with him 24 hours a day, seven days a week. The most important information about trip preparation will be sent to the tourist automatically via SMS.

A ready-made product for automating and accelerating the full sales cycle: from lead to repeat orders. In addition, there are configurations for managing marketing, service and business processes.

Reports and Printables might be difficult to use and appear to have lost quality compared to other areas of the product.

• Free trial – yes
• Starts at $25 per month

3. EngageBay

With its low pricing, EngageBay's all-in-one travel agent CRM software  is the best choice for small and medium-sized travel companies, agencies, and startups. Customers can contact you through EngageBay CRM via live chat, SMS, social media, phone, and webforms. 

You will have a traditional customer support ticketing system as well as marketing automation, web chat, helpdesk, canned responders, and customer service groups with the Service Bay, so your customer support is always exceptional. EngageBay also provides powerful integrations with suppliers , such as Stripe, Zapier, JustCall, Gmail, Shopify, and many others.

The best thing about this CRM software for the tourism industry is its low cost and powerful tools. For less than $1 per day, you can get features that will help your travel business grow.

• Free connection
• Universal Automation Platform
• Great drag and drop builder
• Limited template settings
• Missing SMS integration
• Free  plan
• Basic: $13.79  per user per month, billed annually
• Growth: $59.79  per user per month, billed annually
• Pro: $110.39  per user per month, billed annually

Kapture's all-in-one Customer Support platform provides your teams with all of the tools they need to provide a better and more intelligent customer experience.

You can integrate all of your inquiry sources into a single platform using the travel management system. The dashboard also displays the source of these inquiries separately. 

You can also use the cloud-based travel management system to automate key tasks such as responding to customer inquiries by creating automated email sequences. The sales process can be automated as well. 

Advanced CRM capabilities from this CRM software for the travel industry include automatic data collection, lead and opportunity management, customizable sales processes, configurable reports and dashboards, case and account management, and task management.

According to users, sometimes attendance may not be recorded due to a minor error. But, it can be fixed.

Contact the vendor to get pricing details.

5. Moonstride

Moonstride makes it easier to organize and manage your business because everything is in one place. Moonstride was created for travel companies of all sizes. Developers can tailor the cloud-based solution for travel specific needs using three different packages. You can also connect this best travel agency software  to any third-party APIs you require.

The dashboard displays an overview of all active enquiries, quotations, and bookings. Reminders and notifications keep you in the loop so you can make informed decisions faster, optimize, and grow.

Everything you need for your travel business is available on one platform. Enhanced data security, simplified task management, and convenient contact management features.

There are not enough opportunities for larger businesses. The base package does not support API Integration and Sales and Purchase Ledger.

• Pro: $645 per month (Includes 5 users)
• DMC: $775 per month (Includes 5 users)
• Group: $895 per month (Includes 5 users)
• Enterprise: Contact the vendor

6. Salesforce

Salesforce is a game-changer that can totally transform your corporate travel agency, making it super strong in the business world. It works smoothly with your other software, giving you many cool options. This travel agency management software brings together customer info and financial transactions to create a big win for your agency.

Salesforce offers many features, empowering businesses to manage sales, marketing, customer service, and more from a single platform. Businesses can customize this CRM for a travel company to suit their specific needs, workflows, and industry requirements.

Salesforce can be expensive and complex to set up and manage, especially for small businesses or startups, with various subscription tiers and additional costs for customization, training, and support.

Salesforce Sales Cloud:

• Starter Suite: $25 per user per month, billed annually
• Professional: $80 per user per month, billed annually
• Enterprise: $165 per user per month, billed annually
• Unlimited: $330 per user per month, billed annually
• Einstein 1 Sales: $500 per user per month, billed annually

7. Pipedrive

Pipedrive is a specialized customer relationship management system. It has a user-friendly interface and features tailored specifically for managing sales, leads, and customer relationships in the travel sector.

Pipedrive boasts an intuitive interface, making it easy for travel agency staff to navigate and use, even for those with limited technical expertise. This software for travel agencies provides customizable sales pipelines that allow you to track leads, deals, and bookings through each stage of the sales process.

This off-the-shelf software focuses primarily on sales pipeline management and may lack advanced marketing automation features, which could be a drawback for travel agencies looking for a more comprehensive CRM solution.

• Essential: $14 per user per month, billed annually
• Advanced: $29 per user per month, billed annually
• Professional: $49 per user per month, billed annually
• Power: $64 per user per month, billed annually
• Enterprise: $99 per user per month, billed annually

HubSpot for travel agencies is a comprehensive customer relationship management (CRM) and marketing software designed to streamline operations, boost sales, and enhance customer engagement in the travel industry. It offers a range of tools and features tailored to the specific needs of travel agencies, helping them attract, convert, and retain customers effectively.

With this travel technology provider , travel agencies can automate repetitive marketing tasks, such as email campaigns and social media posting, saving time and increasing efficiency. 

HubSpot's extensive features and customization options may require time and training to fully understand and utilize, impacting productivity during the onboarding process.

• Sales Hub Starter: $50 per month
• Sales Hub Professional: $450 per month
• Sales Hub Enterprise: $1,500 per month

Zoho for travel agencies is a comprehensive suite of business applications designed to streamline operations, improve customer relationships, and drive growth in the travel industry. Tailored specifically for travel agencies, Zoho provides a wide range of tools to manage sales, marketing, customer service, and more, all from a centralized platform.

Whether a small agency or a large enterprise, this CRM for travel companies scales with the business without the need for significant changes to the software. Zoho offers competitive pricing plans, making it accessible to small and medium-sized travel agencies with limited budgets.

Depending on the pricing plan, access to customer support may be limited, and resolving technical issues or getting assistance with customization may require additional fees.

• Free plan 
• Standard: €14 per user per month, billed annually
• Professional: €23 per user per month, billed annually
• Enterprise: €40 per user per month, billed annually
• Ultimate: €52 per user per month, billed annually

10. Microsoft Dynamics 365

Microsoft Dynamics 365 CRM for the travel industry is a robust CRM solution tailored to meet the unique needs of travel agencies and companies. It has a suite of powerful tools and features designed to streamline their operations and enhance customer engagement in the travel sector.

Dynamics 365 integrates with other Microsoft apps such as Office 365, Outlook, and Teams, providing a familiar environment for users and facilitating efficient collaboration across teams.

This CRM for a travel agency can be complex to set up and configure, requiring specialized knowledge and expertise, which may pose challenges for agencies with limited resources or technical capabilities.

• Sales Professional: $65 per user per month
• Sales Enterprise: $95 per user per month
• Sales Premium: $135 per user per month
• Microsoft Relationship Sales: $165 per user per month

What is the main function of travel agent software?

The main function of travel agent software is to streamline and automate various aspects of travel planning, reservation management, and booking management . This software typically helps travel agents manage customer information, search for and compare travel options (such as flights, accommodations, and activities), book flights , generate itineraries, process payments, and communicate with clients.

Additionally, the best travel CRM may offer features for tracking sales, managing commissions, and analyzing business performance. Overall, the primary goal is to enhance efficiency, accuracy, and customer satisfaction in the travel agency's operations.

These are not all the possibilities and advantages of CRM system. With a customized system, it's easy to create your own powerful tools that allow you to improve your company's profits, scale it, and automate work processes.

Start with a Free Consultation! 

Contact us, and our specialists will provide detailed consultation and help you decide on a choice. CRM software for travel agencies is a powerful tool that must be implemented if you want to scale and develop your business.

By implementing a CRM system suitable for travel agencies , you gain the ability to unlock even more possibilities and advantages. A customized system allows you to design powerful tools that are tailored to your company's specific demands and requirements. Whether it's streamlining your sales processes, optimizing customer interactions, or automating repetitive tasks, a customized CRM system empowers you to take control of your company's profits and growth.

Furthermore, a tour operator CRM system enables you to scale your operations effectively. As your travel agency expands, your CRM system can adapt and grow alongside it. Whether it's managing a larger customer base, handling more complex sales processes, or integrating with additional systems, a customized CRM system provides the flexibility and scalability your travel agency requires.

In conclusion, a CRM system is not just a luxury, but a necessity if you want to scale and develop your business. By implementing a customized CRM system , you can unlock the full potential of your travel agency, improve profitability, streamline operations, and enhance customer satisfaction. Don't miss out on the opportunities and advantages that a CRM system can bring to your travel agency.

Contact us today and let our specialists help you take your business to new heights.

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Guides > 5 Best Travel Agent Software for Group Trip Reservations

5 Best Travel Agent Software for Group Trip Reservations

• Darrien Watson

10 min read

In this guide

Table of contents.

Out of many challenges, booking procedures are the biggest headache for travel agents worldwide. For large groups like destination weddings, bachelor parties,  and adventure tours, reservations are especially hard to manage. According to a survey , 55% of advisors expect a rise in group travel in 2024. This means travel operators need to opt for software and tools to deal with large group reservations effectively. 

Imagine a platform that offers you a dashboard with all the essential tools to help streamline your booking and payment process for large groups. One such plarform is SquadTrip . It allows you to create detailed itineraries, manage payments, and market your tours effectively, all from one dashboard. 

If you’re looking for travel agent software, follow along to see the top-ranking tools used by experts worldwide to manage group reservations and expand their travel business. 

Top 5 Best Travel Agent Software in 2024 

Travel agents use software that is usually best for booking, invoicing, and reporting. Here are the top 10 travel agency software that you should know:

1. Squadtrip

Squadtrip is a comprehensive SaaS platform that equips travel agencies with the ability to create, plan, and sell group trips to target customers. It helps streamline the reservation and payment process, itinerary building, and guest management making it easier for small tour operators to manage their tasks effectively.

• Free Plan with No Setup Fee: The platform is free for all travel agents. You can make as many group trips as you like with no additional fee.
• Customized Itinerary: You can add a detailed customizable itinerary for each day, including activities, accommodations, and logistics.
• Various Payment Options: The platform offers various payment options, including monthly auto-billing for travelers, making it easy to budget.
• Centralized Platform: Squadtrip offers centralized tools for managing group trips to streamline operations.
• Automated Alerts and Updates: The platform keeps group members updated with any changes or updates through automated alerts.
• Group Management Tools: It provides tools for managing large groups, including tracking individual traveler details and preferences, which helps in organizing group activities and logistics.
• Learning curve : While the platform has many useful features, it may take some time to get familiar with them. Fortunately, SquadTrip provides a detailed help center to guide users through everything it offers.

2. TravelPerk

TravelPerk is one of the high-ranking software to book, organize, and control travel policies for businesses. The platform offers booking management with an extensive inventory for domestic and international flights, hotels, and transport.

• User-friendly Interface: TravelPerk offers a user-friendly interface with a well-organized dashboard for travel agents to navigate through for booking flights, hotels, and other travel-related services
• Cost Effective: The platform allows travel businesses to manage expenses and budget limits for better financial stability.
• Good Customer Support: The platform has 24/7 customer support to resolve issues for travel agents. 
• Easy Self-Booking: It is easy to book on TravelPerk due to its easy navigation with proper arrangements
• Limited Free Services: TravelPerk offers limited options for free plan users, which aren’t ideal for small travel agencies.

3. Avochato

Avochato is a communication platform that allows travel agents to communicate effectively with their clients. Unlike the other two platforms, this tool is more focused on communication and engagement for group trips. 

It is also a great software for building an online reputation. Many users find Avochato easy to navigate, manage multiple teams, and integrate with other tools through its API. 

• Better Group Communication: With its focus on communication, travel agents find it easy to assign messages to specific team members. It is the best way to deal with all booking inquiries, travel updates, and other travel services.
• Team Collaboration: Avochato offers team members in travel agencies to manage the reservation process and maintain their customer service.
• Reputation Building: This platform helps monitor positive and negative reviews from group members, which can help build credibility online.
• Integration with CRM Systems: It integrates CRM systems like Salesforce, helping travel agents keep track of customer interactions, preferences, and booking history, which can improve personalization and efficiency.
• High pricing: Avochato’s pricing is expensive for smaller travel agencies, especially if they are just starting or have limited budgets.
• Limited travel management options: The platform doesn’t offer advanced itinerary or booking management for users.

4. WeTravel

WeTravel is a platform designed for travel operators to manage and organize group trips. It provides tools for booking, payments, and communication. It simplifies the administrative and operational tasks needed for group travel planning.

• Automated Communication: Travel agencies can send automated messages to keep clients engaged for their group trips. 
• Group Management Tools: The platform has management tools such as individual preferences and details that help in better itinerary planning and management for client satisfaction.
• Limited CRM Features: WeTravel is built for trip management and payment gateway, it lacks some advanced CRM features.

BizAway is a travel management platform designed for corporations and businesses. Travel operators can pick from a range of tools including the booking process, compliance with company travel policies, expense management, and reporting.

• Easy Booking Process: BizAway offers a single system for booking flights, hotels, and transportation, which is convenient for group trips/
• Suitable for Corporate retreats: The platform allows agents to enforce travel policies and guidelines and control travel spending for group members/
• Customizable Features: Agents can customize group plans to meet the preferences of different businesses such as travel policies and booking options.
• Integration Limitations: Many agents find it difficult to integrate their existing CRM options into BizAway, requiring manual processes.
• Not Suitable for Small Groups: The variety of tools is not suitable for small travel agents who organize non-corporate trips

What is a Travel Agent Software?

Travel agency software is a set of tools that equip agents with automated solutions such as booking procedures, payment processes, itinerary management, CRM features, inventory management, reporting & analysis. These features help travel agents to better serve their clients and grow their businesses effectively.

Why do Travel Agents Need CRM?

Client Relationship Management (CRM) tools are essential for travel agents for seamless operations. Many agencies use CRM tools to organize and keep track of client information, preferences, communication history, payments, and reservations.

With organizing group trips, you need premium tools that can help with the booking system and itinerary management along with workflow automation. So if you’re an agent struggling with keeping up with tasks, software with CRM tools like Squadtrip can be a trusty companion for travel agencies to achieve business growth.

Why Should You Use Software for Travel Reservations of Large Groups?

Clients, members, and vendors in big groups prefer organized plans that don’t take much of their time. These software tools are designed with solutions that allow integration practices for travel management systems such as centralized data exchange, automated transactions, client segmentation, and analytical insights for big trips. 

For example, large professional groups like office retreats or business workshops require travel agents to be diligent in reservations for hotels, transportation, restaurants, and other subscriptions from the itineraries based on company requirements. With these software tools, agencies can draw out diverse preferences to integrate with required activities. 

For any travel agency looking to expand its business further, it is important to maximize the benefits of new travel management platforms such as SquadTrip . 

How To Pick the Best Travel Agent Software for Reservations?

Travel agents worldwide are in desperate search of tools to achieve operation efficiency. In this fast-paced digitized world where many people prefer to book their trips with just a “click-and-confirm”, it is important to opt for a platform that integrates CRM with travel booking software making it easy to navigate through, especially for large group travel. 

Many tools in the market offer a variety of solutions. Here’s how you can pick which travel agent software is the best for organizing trips for big groups:

Flexible Payment Processes for Large Groups

Instead of messaging each individual with “Did you Venmo me?” and making the interaction all awkward and embarrassing, travel planning software offers automated payment reminders and confirmation receipts, ensuring client satisfaction. 

They offer a flexible and easy payment process with no hidden fee for travel agents. The group members are charged a transaction fee. The platform takes an initial deposit with a monthly auto-billing process. The members can pick payment plans on checkout, making it easier for them to budget. In fact, the travel agent software is the best solution for tracking payments and itineraries for group trips. 

Handling Group Reservations

Every agent aims to make booking easy for their clients and group members. Organizing and coordinating communication between group trips can overwhelm the process if you don’t use proper centralized tools.

Software for travel agents offers the ability to create a group trip with detailed itineraries, important information, and cautions for people to follow. The package option on the platform helps manage and customize booking plans based on the client’s preferences; whether it’s for a bachelorette party, group ski trip, or wedding trip destination!

Coordinated Communication with Members

Many travel agents create WhatsApp groups for each group trip to keep all members and vendors up-to-date. Although this is easy for members, agents often miss out on important messages. 

Travel agent software has tools that allow each member to share preferences and constraints, giving organizers time to plan out itineraries that cater to everyone’s needs, and share updates and travel details with all members.

Tracking Preferences for Itineraries 

Each group trip expects customized itineraries, and so travel agents spend nights planning the best activities, midway stops, local heritages, etc. Tracking itineraries allows organizers to make timely reservations before the trip. 

For example, a bachelor party will have itineraries like a beach party, jazz brunch, whiskey tasting, and other activities. With a platform like Squadtrip, you can assign a day, time, and detailed information about every itinerary to keep all members informed, especially if you want to keep track of multi-destination group travel itineraries.

Customizable and User-friendly

Platforms that help organize big group trips for travel agents not only offer flexibility to the organizers but also to the members and vendors in the group trip. Designed with easy navigation and one-click solutions, many travel agencies find it easy to organize specific activities and add-ons for the large group.

Group Booking Management

Sofware like Squadtrip helps agents book and manage group rates for flights, hotels, and transportation. This ensures everyone stays in the same hotel or nearby, and the mode of transportation is enough to fill the group’s capacity. It also coordinates arrival and departure times so that no one misses out. 

Feedback and Analytics

After the trip, it’s important to gather feedback from all members such as what worked. What could be improved? Furthermore, you, as a travel agent, can look into travel trends, customer preferences, client satisfaction, and sales data organized by the software for insights into growth and expanding business. 

Squadtrip: The Best Travel Planning Tool for Large Groups

If you haven’t found the right travel agent software that fits the above criteria, Squadtrip is the best solution for travel planning for large groups. Why should you choose Squadtrip? Because it offers travel agents:

• Easy-to-Navigate booking pages
• Flexible payment plans
• Reporting personalized dashboard
• Email and SMS communication threads
• Package plans and add-ons

Create your trip for free and take the first step toward building a successful travel business .

Start Planning Your Next Group Trip Today

Sign up for a free SquadTrip account and take the first step toward simplifying your group travel planning journey with your professional trip planning software.

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19 Best Travel Agent Tools to Use

We take pride in providing authentic travel recommendations based on our own experiences such as unique images and perspectives. We may earn a commission when you purchase a product or book a reservation. Learn more ›

Written by Kyle Kroeger

When booking travel, many different options and resources are available. However, as a travel agent, you need to find the best ones that will help you save time and money for your clients. To help you, we’ve compiled a list of essential tools for travel agents.

The right software is one of the most essential travel agent tools for any business, especially travel agencies. It helps agents manage their business more efficiently and provides various features to help with bookings, client management, and marketing.

When choosing software for your agency, remember key things, such as ease of use, pricing, and the underlying customer support you offer.

The best software options for travel agencies are broken down into marketing, CRM, online booking software, and accounting software.

Best-Of by Category

Marketing tools.

As a travel agent, you know that marketing is key to success. You can reach potential clients and sell trips with the right marketing software.

Marketing software can help you accomplish all of this and more. With powerful features like email marketing, social media management, and lead tracking, marketing software can help you grow your business quickly and efficiently.

1. Jasper.ai

With Jasper.ai , you can write a social media plan in minutes and write all your posts simultaneously.

The best thing about this tool is that it uses artificial intelligence to generate content for you—which means it’s always up-to-date, always on brand, and never repeats itself. And since AI constantly learns, it will create even better content over time.

If you think this sounds too good to be true…well…it is. We won’t lie: Jasper’s AI is still pretty new—so don’t expect perfect results. But if you’re willing to put in some work (and maybe hire an actual human editor) [ Editorial Note; you’re welcome ], then, by all means, give it a go.

2. SurferSEO

If you want to know what people are searching for and how to optimize your content for search engines, then SurferSEO is your tool. It allows you to find the most popular keywords for your website and which ones best describe it.

It also allows you to see what people are searching for on Google so that you can better tailor your content accordingly. Additionally, SurferSEO allows agents to see what keyword phrases are used in their niche and where they rank at any given time—to see if there’s room for improvement or if they’re already doing great.

We love SurferSEO. As it happens, this article was researched, written, and edited in SurferSEO. Thanks, Surfer!

See Related: Practical Tips for Working While Traveling

3. ClickUp – Best for Project Management

A project management tool is one of the best ways to manage your projects and tasks. ClickUp is a cloud-based software that allows teams to collaborate, organize, and track their work in one place.

You can assign tasks, create milestones or due dates, add comments and attachments, as well as have discussions within each task. This highly customizable, powerful tool is perfect for travel agencies because it makes planning your upcoming trips easier.

See Related: Proven Travel Agency Marketing Ideas to Grow Your Business

4. Bluehost – Best for Website Hosting

As a travel agency, you need to have a solid online presence. And one of the best ways to do that is to have your travel agency website.

With Bluehost , you can get your domain name and professional email address for a low monthly price. You’ll also get access to powerful website-building software and 24/7 customer support.

It will only take 5 minutes or even less to start your website for your travel agency and will help take your marketing, reputation, and direct selling efforts to another level.

See Related: Pros and Cons of Being a Travel Agent: Is It Stressful?

5. ConvertKit

ConvertKit is an email marketing platform that lets you send automated emails, create beautiful email newsletters, and track your results. With ConvertKit, you can stay in touch with your clients and prospects quickly and efficiently.

Canva is a free online design platform that makes creating beautiful visuals and brand colors for your website, social media, and marketing materials easy. With over 1 million templates available, and varying levels of complexity, you can draw up any design you need to create social media images.

Destination marketing professionals know that imagery is everything for your social media channels in today’s age, so make sure you’re using Canva to make your posts pop.

See Related: Using a Travel Agent vs Booking Online: What’s Better for Vacations

Customer Relationship Management (CRM) Systems

CRM systems are vital for managing your client relationships. With a sound CRM system, you can keep track of your client’s contact information, travel preferences, and booking history. This can help you provide a better service and grow your business.

7. Zoho’s Travel Agency CRM: A comprehensive tool from an industry leader

Zoho is one of the leading CRM providers and offers travel CRM features that make sales more profitable. Zoho’s lead capture software can be downloaded directly to CRM for any query on your website and transferred between agents.

You can create quota templates sent back to customers per your requirements. Zoho likewise helps you simplify passengers’ handling and classify them based on role. Zoho Travel Agency CRM is essential for streamlining your business processes and making your agency more efficient.

8. LeadSquared Travel CRM: Comprehensive marketing software

LeadSquared is a CRM software for travel agents that automates all marketing sales activities, manages the lead management, and supports detailed reports, custom dashboards, and sales distribution according to trip location.

LeadSquared offers a full-service travel marketing solution with an integrated CRM and marketing system geared explicitly toward travel brands.

Travel products are split into three parts: automating all marketing sales activities, managing lead management, and building detailed reports and analytics.

See Related: How to Book the Cheapest One-Way International Flights

9. Kapture Travel CRM: Automatic itineraries and travel sales tunnels

Kapture is a cutting-edge CRM software for travel agents that semi-automatically creates itineraries in the system. It also includes a sales funnel to monitor your customers’ progress from initial interest in travel to booking.

Kapture also enables travelers to securely and easily store their passport tickets and visa documents. This way, you can be assured that all your documents are in one place and easily accessible when needed. With Kapture, developing itineraries has never been easier.

Accounting Software

Accounting software is an important tool for any business, and travel agents are no exception. Good accounting software can help you keep track of your expenses, manage your finances, and make tax time a breeze.

The following accounting software is recommended for small travel agency businesses:

10. QuickBooks Online

QuickBooks Online is one of the best accounting software options for travel agents. QuickBooks is easy to use and has all the necessary features to run your business smoothly. QuickBooks also offers a variety of reports that can help you keep track of your business finances.

QuickBooks Online is a great option for travel agents who want to avoid the hassle of managing their finances manually.

QuickBooks Online also offers a free trial before you commit to using it. QuickBooks Online is a great option for travel agents who want easy-to-use accounting software with all the features they need to run their business smoothly.

See Related: Free Printable Travel Planner

11. Xero: Secure and feature-rich

Xero is cloud-based accounting software that offers a variety of features and interfaces for users. Xero is an ideal travel tool for hotels or hostels.

It integrates with many tourism applications and supports almost 150 foreign currency pairs. Xero provides a variety of interfaces for developers and users.

Xero is constantly innovating and expanding its features. Xero is a great choice for accounting software for travel agents. Xero’s innovative features and interfaces make it the perfect tool for managing your finances while on the go.

See Related: Best Travel Agency Blogs: Ideas to Build Your Business

12. TravelWorks: BSP-ARC support and group planning

TravelWorks is a software program that makes things easier for Travel Agents and Accounting Managers. TravelWorks simplifies commission management by organizing it all in one place – even when agents share commissions.

The program is also used to streamline group planning through templates. This makes TravelWorks an essential tool for anyone in the travel industry. TravelWorks is also useful for US agencies qualifying for airline reporting and bill settlement plan accreditation.

The software automatically identifies errors, making TravelWorks a valuable resource for managing commissions and keeping on top of accreditation requirements.

See Related: How to Build a Travel Website (And Make Money)

Booking and Reservation Software

This software helps agents keep track of their online bookings and reservations. It’s also a great way to manage client information.

13. Amadeus Travel Agent Desktop

Amadeus Travel Agent Desktop is software that helps travel agents and agencies book flights, hotels, and car rentals . It also provides various other features like fare comparisons, seat maps, and itinerary management.

Many travel agents use this software, an excellent tool in your arsenal. It’s beneficial if you book a ton of flights , book business trips, or if you need to manage multiple itineraries at once.

See Related: Best Travel Agent Jobs: Remote & Top Agencies

14. Lemax: Offers much more than hotels and flights

Lemax is a software that enables you to book Lemax products easily and quickly. It also allows Lemax customers to manage bookings, view invoices, and access account information. The Lemax API can also add Lemax products to your website or app.

Lemax integrates with Travelport GDS and Hotelbeds to add flights, hotels, rental properties, excursions, vessels, and trips. The advantage of using the Lemax API is flexibility and general availability. It’s easily used by most travelers, from conferences to groups of tour operators.

See Related: How to Start a Ticketing Business: Online & Home-Based

15. PHPTravels: A general-purpose and open-source booking engine

PHPTravels is a booking software for travel agencies that offers good module support. You can easily add additional modules to your existing solutions by using them individually. The software is also fully free of charge, and software developers can be employed to customize it if necessary.

Aside from providing code for your mobile app, PHPTravels also has a demo site compatible with Travelport GDS, hotelbeds, bedbank, Expedia , and other tier-one vendor websites.

See Related: How to Become a Home-Based Travel Agent

16. Bookinglayer: A great adventure travel booking engine

Bookinglayer is a booking software for travel agencies focused on trekking, mountain biking, surfing, and other adventure travel. The engine is not fully integrated with a supplier’s system.

This application is designed to deploy quickly on the most common CMS platforms (Squarespace, WiX, WordPress, etc.). It already includes a payment module with integrated gateways and other features, such as a customized surcharge.

Bookinglayer offers a 7-day free trial period so that you can determine whether their software is the right fit for your agency.

After the trial period, Bookinglayer offers three different subscription plans to choose from so that you can find the perfect one for your business needs.

See Related: Best Travel Accessories: Save Time and Money

17. Rezdy: A tours and activities marketplace and booking engine

Rezdy is a great option if you’re looking for booking software for travel and tourism agencies. Rezdy can connect directly to major tour aggregation sites like TripAdvisor, Klook, and other companies.

Rezdy also offers a variety of payment gateway options, including Stripe, PayPal, Square, and Stripe. Rezdy is a great choice for travel agencies looking for booking software that is easy to use and offers a variety of payment options.

See Related : Gift Ideas for Travel Agents

Tour and Itinerary Building Software

Travel agent tour and itinerary-building software can help you save time when creating travel plans for your clients. With these best tools, you can easily find and book tours and activities and create custom itineraries.

18. Tripcreator: Tour planning with built-in inventories and booking engine

Tripcreator is a web-based tool that helps tour operators design custom trips for their clients. Tripcreator provides a hotel list, attractions, and offline stock, as well as the ability to search for activities by date, open hours, and distance.

Tripcreator also offers booking tools and customized white-label features for a recurring fee. Tripdesign is performed by Tripcreator, which validates the date, open hours, and distance.

Dynamic tours can be created, and manual activities can be combined. For recurring fees, the user gets booking software and customized white-label features.

See Related: How to Find Cheap Flights [An Actual Step-by-Step Guide]

19. Tourwriter: An itinerary builder with booking engine and CRM

Tourwriter allows you to create and embed itineraries into websites with an easy designer-level option. As an expert-level customer who pays more, you can use Tourwriter’s automated booking engine with booking confirmations, commission management, and CRM.

Tourwriter makes it easy to tailor the travel experience to the user by providing an easy-to-use interface and powerful features.

With Tourwriter, you can easily create custom itineraries for your website visitors, making it easy for them to book travel arrangements and get the most out of their trip.

See Related: Using a Travel Agent vs Booking Online: What’s Better for Vacations?

Why Use Travel Agency Software?

There are a few reasons why you should be using travel agency software. First, they can help you save time when booking travel .

With so many different options available, it can be difficult to compare prices and find the best deals. But with the right software, you can easily find the cheapest flights and accommodations.

Second, travel agency software can help you save money. You can access exclusive discounts and deals you can pass on to your clients using the right resources. This can help you earn more commission and grow your business.

Lastly, using travel agency software can help you provide a better service to your clients. You can find the best deals and offer a more comprehensive service with the right software. This can help you attract new clients and retain existing ones.

What to Look for in Travel Software

When choosing a travel agent software, there are a few key features to look for:

Ease of use

The software should be easy to use and understand. It should have a user-friendly interface that makes finding the information you need easy.

Functionality

The software should have all the necessary features to run your business effectively. Ensure the software has a CRM system, booking engine, and tour and itinerary builder.

Customer support

The software should have good customer support if you encounter any problems. The company should offer live chat, phone, and email support. Getting help when needed is important – this is your business on the line!

The software should be affordable, and a free trial should be offered before buying it. The software can be expensive over time, but the best software is usually priceless. Don’t fall for a sales gimmick when someone is trying to sell you something that is way overpriced.

Now that you know about the best travel agency software, it’s time to put them to use! By utilizing these tools, you’ll be able to streamline your workflow and make booking trips a breeze.

See Related: Best Travel Resources: Tools to Travel More for Less

What system do travel agents use?

Travel agents use various systems, programs, and tools to help them plan vacations for their clients. Some popular tools used by travel agents include:

– Sabre: A global distribution system used by travel agents to book airfare, hotels, and other travel arrangements – Apollo: A reservation system used by many hotels and airlines to book rooms and flights – GDS: A Global Distribution System that allows users to search for fares from different airlines around the world – Travelport: A system used by travel agents to book airfare, hotels, and other travel arrangements

What software do travel agents use?

Travel agents use a variety of software programs to help them plan vacations for their clients. Some popular software programs travel agents use include CRM, accounting, and project management tools.

Related Resources

• Travel Hacking 101
• How To Travel Full Time (And Make Money)
• How to Become a Home-Based Travel Agent

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SABRE FOR LEISURE TRAVEL AGENCIES

Travel agency software solutions to elevate your business

Deliver travel the way they want it

Not a current Sabre customer? Unlock new possibilities with us.

Bespoke experiences created from a global marketplace

A new era of leisure travel has emerged. One of fierce, focused competition vying to navigate shifting market dynamics while meeting the sophisticated digital demands of the travel consumer. Travelers want intelligent retail experiences that are fast, flexible and frictionless. Which is why we bring you access to the best content and flight booking software through our technology and travel marketplace. And why we manage the partnerships and commercial business models you need to compete and create the most value.

Innovation to propel travel forward

Together, we can enable your innovation with best-in-class travel agency software and the expertise to adapt and evolve together. We can help you focus on selling travel with ease.

Google Partnership

A strategic partnership to strengthen our foundation of agility, scalability and continuous availability.

Sabre Red 360

Sell the full spectrum of travel content through our flagship product. Customizable & user-friendly, Sabre Red 360 features intuitive end-to-end workflows.

Sabre Direct Pay

Manage and streamline your end-to-end travel payments process more efficiently than ever before.

Go beyond the standard to enable smarter, more flexible travel retail experiences.

Products to meet your needs

Balance your travelers’ demands for agility, velocity and DIY with your requirements for automation and efficiency. Our marketplace, flight booking and travel agent software and technology can help you meet their needs with access to robust, relevant, global content across air, lodging, ground and sea.

Create experiences for your customers based on their personal preferences and trip context. Our retailing solutions help you serve up relevant content and then go beyond the fare to expand the definition of “value.”

Distribution

Unlock a world of travel content through the global Sabre travel marketplace. Offer travelers an expanding selection of personalized options and the service they seek with direct access to industry-leading content. From the air to lodging, ground and sea.

Fulfillment

Wouldn’t it be nice to reduce costs and manual errors while increasing productivity? Let us help. Sabre fulfillment solutions can streamline your business operations while boosting your customer satisfaction.

What our customers are saying

Of the options available, Sabre was the most exciting and modern to combine with our existing system. What really stood out was the API technology, as we have an architecture and infrastructure to build further on, not to replace. Petter Brodahl Executive Vice President | Berg-Hansen

The travel landscape has evolved dramatically following the pandemic, and that required a fresh outlook at our digital transformation and technology investments. Sabre has the technology and innovation strategy to support our goals, advance our technology and operations and enable our digital transformation to compete on a global level. Dinesh Poojary General Manager | Eihab Travels

Sabre has shown nothing but persistence, support and commitment to our operations and growth since our partnership started. Travelers today are expecting a high level of customer service and tailor-made travel itineraries that meet their preferences and budgets. Sabre’s solutions and tools are putting us at the forefront responding to these market demands and providing travel content and itineraries that are truly personalized for each customer. Nehal Shaji General Manger | Golden Tours Travel

Sabre provides real value we can see every day. They help us serve our customers better, sell more bookings and operate with more speed and efficiency. We have a true partner we can learn from and rely on. Kürşad Bicakci Managing Director | Marti Reisen

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